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Version 7 section
• brief discussion
Lesson Learned on the Public
Financial Management Front Lines
African Development Bank Group
May 7, 2013
Version 7 section
• brief discussion
Agenda
• Story behind “FreeBalance”
• Lessons in: ICT-enabled good governance
• Lessons in: PFM reform sequencing
• Lessons in: FMIS delivery and sustainability
• Conclusion
Version 7 section
• brief discussion
for public financial management support
reform and modernization to improve
governance, transparency and accountability.
FreeBalance solutions
Version 7 section
• brief discussion
1984
“free balance”
+ Budget
- Commitments
- Obligations
- Actuals
= Free Balance
Version 7 section
• brief discussion
1984+
Ottawa: Parliament Hill
Version 7 section
• brief discussion
1994+
 Appropriations
 Expenditures
 Procurement
 Treasury
 Materials
 Civil Service
 Receipts
 Payroll
 Social Programs
 Budget Controls
Planning
Analysis
Budget Law
Policy
 Forecasting
 Budget Books
Government Resource
Planning (GRP)
Version 7 section
• brief discussion
How is GRP Unique?
1994+
Budget Centric
Commitment
Accounting
Modernization
& Reform
Complex
Performance
Not ERP
Version 7 section
• brief discussion
1994+
different
organizational
configurations
MULTIPLE
CONTROLS
aggregate
detailed
MULTIPLE
CONTROL
LEVELS
configured
CONTROLS
budget
appropriations
transfers
commitments
obligations
receiving
expenditures
COMMITMENT CYCLE
segregation of
duties & workflow
monthly
PERIOD
yearly
TOLERANCE
LEVELS
flexible
strict
Financial Controls
Version 7 section
• brief discussion
1998
Nunavut
Version 7 section
• brief discussion
1999
Kosovo
Version 7 section
• brief discussion
quickest
implementation
26 days
average
first phase
8 months
Rapid Implementation
2000+
Version 7 section
• brief discussion
2006
FreeBalance Public Financial
Management Component Map
FreeBalance Public Financial Management Component Map
Comprehensive and Extensible
Product Suite for Government
Version 7 section
• brief discussion
today
Countries Penetrated 21
Time Zones 15
World wide Software Installations Over 200
Users Over 60,000
Civil Servants Almost 1.5 Million
Handling annual budgets of > $Âź Trillion
Global Impact
Version 7 section
• brief discussion
today
Developed
Countries
Developing Countries Post Conflict
National
Uganda,
Guyana,
Antigua,
Suriname,
Lao PDR
Mongolia,
Kyrgyzstan
Timor-
Leste, Iraq
Afghanistan,
Kosovo,
Sierra Leone,
Liberia, South
SudanDepartmental
Canada
• 28 Financials
• 42 Budget
USA
• 10 Financials
• 1 Budget
Panama,
Jamaica,
Pakistan
Sub-National Nunavut
Palestine
Project Namibia
Global Impact
Version 7 section
• brief discussion
FreeBalance Offices and Regional Support Centres
today
Vientiane
• services & support
• sales, business development & marketing
• product management & development
• corporate services
Dili
Ulaanbaatar
BishkekOttawa
Guatemala City
Washington
St. Johns
Lisbon
Monrovia
Freetown
Kampala
Pristina
Ramallah
Kolkata
Kabul
Bangalore
Paramaribo
Version 7 section
• brief discussion
Global
PFM
Provider
Canadian
Company
GRP
Leader
100%
Government
Focus
ISO-
9001/2008
Covers
Budget
Cycle
Modern
Web
Technology
High
Success
Rate
Company Summary
today
Version 7 section
• brief discussion
Agenda
• Story behind “FreeBalance”
• Lessons in: ICT-enabled good governance
• Lessons in: PFM reform sequencing
• Lessons in: FMIS delivery and sustainability
• Conclusion
Version 7 section
• brief discussion
Version 7 section
• Multiple Definitions
• Tinged with Ideology
• Multi-variant and Complex
• Measurement Difficulties
• Yet Governance Measures Critical
Good Governance
Version 7 section
• brief discussion
Version 7 section
1919
Version 7 section
• brief discussion
About $37B of
foreign aid
annually is
phantom aid
Version 7 section
• brief discussion
Tax evasion
through untaxed
shadow economy
= 17% of world
economy, well
over $2.5T
Version 7 section
• brief discussion
Foreign Direct
Investment to
Developing
Countries at
$684B
Version 7 section
• brief discussion
Total
worldwide
remittances to
developing
countries
exceed $534B
Version 7 section
• brief discussion
Tax Revenue
ranges from
1.4% of GDP
in UAE to
almost half in
Belgium,
Sweden and
Denmark
Version 7 section
• brief discussion
What Works in Technology-Enabled Public Financial Management?
An On-Going Debate
Technical
Reforms
Difficult
Technical
Reforms Easy
Technical
Reforms
Effective
Technical
Reforms
Ineffective
Use PFM Best
Practices
Use Country
Context
It’s not
about
technology
It’s all about
technology
Good
Practices
applied
technology
applied
practice
Version 7 section
• brief discussion
Good Governance Mind Map v.1.0
Version 7 section
• brief discussion
Governance Linkages
1. back office GRP software provides
2. a set of Governance tools
3. whose effectiveness in improving
governance is determined by
institutional maturity
4. and can be seen
5. measured
6. shown to improve country outcomes
Version 7 section
• brief discussion
Consider a Scenario
Version 7 section
• brief discussion
Total Annual
Government
Procurement
is estimated
at $9.5T
Version 7 section
• brief discussion
Developing
Countries lose an
estimated $20B to
$40B annually
because of
corruption
Version 7 section
• brief discussion
ICT Platform
•1. Secure
Infrastructure
•2.User Group
Controls
Government
Performance
•3. Budget
Preparation
Core Public
Financials
•4. Commitment
Accounting
Public Expenditure
Management
•5. Procurement
•6. E-
Procurement
•7. Payment
Management
Government
Performance
•8. Audit
Automating the Procurement Cycle
Version 7 section
• brief discussion
Controls
Core Public
Financials
Expenditure
Management
Receipts
Management
Treasury
Management
Civil Service
Management
Performance
Management
Standards IPSAS, GFS CoST, OpenC EITI IATI GFS
Front-Office
financial
statements
e-procure revenue
aid, debt &
PPP
e- recruit &
disclosure
gov results
budget transparency
Decision-Making
forecasts – programs –– reporting & analytics – dashboards – alerts - output/outcomes – KPIs
economics – historical data - benchmarks – policy – planning – scenarios – programs
Other Controls
assets secure payment & secure transactions audit
accruals TSA accruals
Commitment budget – commitment – cash - payment
Process Controls chart of accounts – workflow & procedures – approval cycle - reconciliations
IT Controls data integrity – data encryption – IT security - integration
Version 7 section
• brief discussion
ICT Platform
•1. Secure
Infrastructure
•2.User Group
Controls
Government
Performance
•3. Budget
Preparation
Core Public
Financials
•4. Commitment
Accounting
Public Expenditure
Management
•5. Procurement
•6. E-
Procurement
•7. Payment
Management
Government
Performance
•8. Audit
Chart of
Accounts
Dashboards
Alerts
Procedure
Workflow
Integration
Segregation of
Duties
ICT Platform
•1. Secure
Infrastructure
•2.User Group
Controls
Government
Performance
•3. Budget
Preparation
Core Public
Financials
•4. Commitment
Accounting
Public Expenditure
Management
•5. Procurement
•6. E-
Procurement
•7. Payment
Management
Government
Performance
•8. Audit
•Data integrity
•Encryption
•IT security
•User
management
•Budget &
Commitment
Controls
•Planning
•Historical data
•E-
Procurement
front office
•Secure
payments
•Audit trail
Version 7 section
• brief discussion
IT Controls
ICT Vulnerability Technique
Database
DataIntegrity
Obfuscation
Encryption
Biometrics
VPN
SecurityPolicy
SecurityAudit
AuditTrail
Transaction
Audits
DB Abstraction
Network
Sniffing
User Identify
IntegrationInterfaces
Reports External Transparency
Intrusion Intrusion Detection
Version 7 section
• brief discussion
FreeBalance Public Financial Management Component Map
Comprehensive and Extensible
Product Suite for Government
Version 7 section
• brief discussion
GPM BCM PFM GTM GRM PEM CSM
Chart of Accounts
Budgets& Commitments
Segregation of duties
Secure Payment
Integration
Reconciliation
Workflow & Procedures
Approvals
Accrual
Asset Management
Version 7 section
• brief discussion
Governance Enablers Matrix
Characteristics
Capacity
PoliticalWill
Accounting
Procedures
Standards
Efficiency
Risk
Management
Compliance
Decentralization
Independence
Informal
Mechanisms
Accessto
Information
Transparency
Outreach
Participation
Legitimacy
Institutions
Executive
Legislature
Judiciary
Internal & External Audit
Enforcement
Other Gov’t Oversight
Public Service
Civil Society & Citizens
Businesses
Election Commission
Political Parties
Donors
Version 7 section
• brief discussion
ICT Platform
•1. Secure
Infrastructure
•2.User Group
Controls
Government
Performance
•3. Budget
Preparation
Core Public
Financials
•4. Commitment
Accounting
Public Expenditure
Management
•5. Procurement
•6. E-
Procurement
•7. Payment
Management
Government
Performance
•8. Audit
Chart of
Accounts
Dashboards
Alerts
Procedure
Workflow
Integration
Segregation of
Duties
ICT Platform
•1. Secure
Infrastructure
•2.User Group
Controls
Government
Performance
•3. Budget
Preparation
Core Public
Financials
•4. Commitment
Accounting
Public Expenditure
Management
•5. Procurement
•6. E-
Procurement
•7. Payment
Management
Government
Performance
•8. Audit
•Data integrity
•Encryption
•IT security
•User
management
•Budget &
Commitment
Controls
•Planning
•Historical data
•E-
Procurement
front office
•Secure
payments
•Audit trail
Political WillCapacity
Standards Compliance
Accounting
Procedures
Transparency
Civil Society
Internal Audit
External Audit
Independence
Enforcement
Version 7 section
• brief discussion
PEFA to PFM Component Map
Core Public Financials
& Budget Controls
Expenditure
Management
Receipts
Management
Treasury
Management
Civil Service
Management
Performance
Management
A. PFM-OUT-TURNS:
Credibility of the
budget
Budget Controls
Expenditure
Controls &
Forecasting
Revenue
Forecasting
Cash and Liquidity
Forecasting
Wage Bill
Forecasting
Budget Planning
Processes
B. KEY CROSS-
CUTTING ISSUES:
Comprehensiveness
and Transparency
Budget Classifications
Budget Transparency E-Procurement
Revenue
Transparency
E-Recruitment,
Wage & Expense
Disclosure
Results Portal
C(i) Policy-Based
Budgeting
Talent
Management
Budget Planning
Processes &
Performance
Management
C(ii) Predictability and
Control in Budget
Execution
Non-Salary Controls
Expenditure
Controls &
Forecasting,
Procurement
Value for Money
Taxpayer
Obligations & Tax
Collection
Cash and Bank
Controls
Payroll Controls
Audit trails &
Computer Aided
Audit Tools
C(iii) Accounting,
Recording and
Reporting
Timeliness and Completeness of Statements and Reports, Support for International Public Sector Standards
Quality of
Reports
C(iv) External Scrutiny
and Audit
Audit trails &
Computer Aided
Audit Tools
Version 7 section
• brief discussion
Governance
Rating
Gov
Effective
PFM Transparency
improves
enables
results
perception
behaviour
Impact of Public Financial
Management
Improvements on
International Governance
Ratings
Openness, Effectiveness,
Service Delivery, Growth,
Anti-Corruption
Version 7 section
• brief discussion
GRP Anti-Corruption Hospital Procurement Scenario
Government Resource Planning Software Governance Toolset
Governance
Enablers
Governance Signs
Governance
Indicators
Governance
Outcomes
chart of accounts | segregation of duties |integration | workflow & procedures | alerts & dashboards
ICT Platform
1. Secure
Infrastructure
Data Integrity
Improved Health
Outcomes
 Child Health
CIESIN/YCELP
 Reduce Child
Mortality MDG
 Immunization
Rates WHO/UNICEF
 Reduce Maternal
Mortality MDG
 Universal Access
to Reproductive
Health MDG
Encryption
IT Security
2.User Group
Controls
User management
Government
Performance Mgmt
3. Budget Planning
Planning PEFA C3:
Accounting,
Recording,
Reporting
Historical data
Core Public
Financials
4.Commitment
Accounting Budget &
Commitment
Controls
Accounting
Procedures
PEFA C2:
Predictability &
Control in Budget
Execution
Public Expenditure
Mgmt
5. Procurement
6. E-Procurement
E-Procurement
front office
Transparency
PEFA B:
Transparency
WGI Control of
Corruption
World Bank Doing
Business IndexTI Corruption
PerceptionCivil Society
Procurement Graft
incidents7. Payment Secure payments
Increase in Foreign
Direct Investment
Government
Performance Mgmt
8. Audit Audit trail
Internal & External
Audit
PEFA C4: External
Scrutiny & AuditIndependence
Enforcement
standards | capacity | political will | compliance
Version 7 section
• brief discussion
Version 7 section
+ Public Finances
- Transparency
- Accountability
= Corruption
Version 7 section
• brief discussion
Version 7 sectionLessons Learned
• GRP Technology improves governance
• Hard to see success with good PFM processes
without a GRP
• Significant improvements in governance requires
institutional changes
Version 7 section
• brief discussion
Agenda
• Story behind “FreeBalance”
• Lessons in: ICT-enabled good governance
• Lessons in: PFM reform sequencing
• Lessons in: FMIS delivery and sustainability
• Conclusion
Version 7 section
• brief discussion
What Works in Technology-Enabled Public Financial Management?
An On-Going Debate
Technical
Reforms
Difficult
Technical
Reforms Easy
Technical
Reforms
Effective
Technical
Reforms
Ineffective
Use PFM Best
Practices
Use Country
Context
It’s not
about
technology
It’s all about
technology
Good
Practices
applied
technology
applied
practice
Version 7 section
• brief discussion
Governance Formula?
Version 7 section
• brief discussion
Not “prescriptive”
Version 7 section
• brief discussion
Evaluation Methods
Evaluation Method Scope Back-Office Technology Front-Office Technology
Public Expenditure and Financial Accountability
(PEFA)
Comprehensive PFM
assessment
No technology guidance although PEFA assessments attribute some
achievements to the use of technology
Commonwealth Public Financial Management
Self-Assessment Toolkit (CPFM-SAT)
Comprehensive PFM
assessment
A3: Use of IFMIS
B2: Use of Debt Management
software
No technology guidance for publishing
information
The Chartered Institute of Public Finance &
Accountancy (CIPFA) Whole Systems Approach
Comprehensive PFM
assessment
O7: Financial management
information systems
Revenue Watch Institute Index
Extractive Industries
transparency
Paris Declaration and Accra Agenda for Action Aid effectiveness
Use of country systems for PFM and procurement does not specify use of
technology
International Budget Partnership Open Budget
Index (OBI)
Budget preparation and
reporting transparency
Internet publishing of budget documents
gains higher rating for many categories
Gartner Group Open Government Maturity
Model
Open government
Provides open government technology
insight
Institute for Electronic Government e-
Democracy Model
E-Democracy Use of e-mail systems
Use of web technologyAndersen & Henriksen E-Government Maturity E-Government
Layne and Lee Framework of E-Government E-Government
Horizontal and vertical integration
within government
World Bank World Governance Indicators
Meta collection of 3rd party
indicators
No technology guidance
Global Integrity Report
Governance and anti-
corruption
Version 7 section
• brief discussion
What’s changed?
101011001110010101001010101
Version 7 section
• brief discussion
Country PFM Context
Version 7 section
• brief discussion
Government Performance Management
Data from Government Operations
Expenditures Revenue
Budget
formulation
Budget
execution
Human
Treasury Resources
Data from Government Operations
Government Performance Management
PFM Domain
Version 7 section
• brief discussion
Country
Research
Governance
Valuation
Solution
Blueprint
Implementation
Project
Governance
Product
Development
Government
Research &
Engagement
Customer
Sustainability
FreeBalance i3+qM Methodology
Aligning Customer Needs with Product, Service and Sustainability Offering
Steering
Committees
SWAT Teams
Version 7 section
• brief discussion
Calculates?
Technology
Priorities
PFM
Priorities
Country
Conditions
Version 7 section
• brief discussion
Anchor
Technology
Priorities
PFM
Priorities
Country
Conditions
Benchmark
Priority
Gaps
Sequencing
Version 7 section
• brief discussion
Sequenced
Technology
Priorities
PFM
Priorities
Country
Conditions
Benchmark
Priority
Gaps
Sequencing
capacity
Version 7 section
• brief discussion
Version 7 sectionLessons Learned
• PFM reform sequencing as much a science as an
art
• Holistic approaches that consider technology,
capacity, lessons in peer countries and
methodology increases success
Version 7 section
• brief discussion
Agenda
• Story behind “FreeBalance”
• Lessons in: ICT-enabled good governance
• Lessons in: PFM reform sequencing
• Lessons in: FMIS delivery and sustainability
• Conclusion
Version 7 section
• brief discussion
58
Risk of Project Failure Higher in Government
Includes ICT Project Risks + most
ERP risks
Complex legal reform
Need for continuous reform
Covers more “lines of business”
than private sector enterprises
Need to rationalize needs of
politicians, public servants and civil
society
Government Resource Planning
Includes all ICT Project Risks
High customization required
to achieve benefits
Often requires business
process re-engineering
Highly complex project covers
multiple organizational silos
Projects often delivered late
High maintenance costs,
especially upgrades leads to
high Total Cost of Ownership
(TCO)
EnterpriseResource Planning
Many ICT projects fail to
deliver on expectations
High maintenance costs to
keep “lights on”
Complex ICT projects have
higher failure rates than
modest projects
Move to Cloud computing a
reaction by customers
against high ICT costs
ICT Projects
Version 7 section
• brief discussion
COTS dilemma
MIDDLEWARE
DEVELOPMENT ENVIRONMENT
REUSABLE CODE
CONFIGURATION
APPLICATION
NEEDS
governance
customization
‘enterprise’
costs
proprietary
Version 7 section
• brief discussion
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Failure Unsuccessful Success
Reported Enterprise Resource Planning Success Rates
Multiple Studies, Multiple Methods, All Industries
42%
34%
24%
Successful
Unsuccessful but not
failure
Failure
Low, Average and High ratings from ERP
studies indicating Failure, unsuccessful
(including Failure) and Success
Calculated Average ERP Success,
Unsuccessful but not Failure and Failure
Version 7 section
• brief discussion
11
7
6
1
1
4
7
3
0 2
2
0
0
2
4
6
8
10
12
14
16
FreeBalance Oracle SAP Epicor
Failure
Problems
Successful
Failure = Abandoned or > 10 Years to Implement
Problems = Reported issues, incomplete implementations, late
Success = No exceptionally reported problems
Government Resource Planning Success in Developing Countries
National Government Level Implementations
Tier1 ERP Tier1 ERP Tier2 ERP
Version 7 section
• brief discussion
0.00%
50.00%
100.00%
150.00%
200.00%
250.00%
300.00%
350.00%
400.00%
450.00%
500.00%
ERP Price
FreeBalance
ERP 5 Year TCO compared to FreeBalance
Government Quotations from 2006-2012
Version 7 section
• brief discussion
0%
10%
20%
30%
40%
50%
60%
1. Upgrade & Optimize
2. Adapt Processes
3. New Apps
4. Process Automate5. Process Decisions
6. Decisions in Apps
7. Other Barriers to Success
Time Consuming
Enterprise Software Barriers to Success & Time Consuming Tasks
Information Week 2012 Enterprise Applications Survey
1. Changing,upgrading or optimizing existing
applications
2. Changingor adapting processes as business
requirements change
3. Implementing new applications
4. Automating or integrating business processes
5. Developing or improving decision-support
capabilities for processes
6. Developing or improving decision-support
capabilities within apps
7. Other
Version 7 section
• brief discussion
‘featuritis’
6464
Version 7 section
• brief discussion
Version 7 section
• Conflict between customized vs. generic
solutions
• More vertical capabilities creates larger footprint
• Government focus reduces:
– Customization
– Technical footprint
– Time to implementation
Product Design and Sustainability
Version 7 section
• brief discussion
Version 7 sectionHuman Capacity
• Adaptable help
• Single file translation
• Methodology
• CIPFA partnerships
• Evans partnership
Version 7 section
• brief discussion
Version 7 section• Configuration options
– Parameters
– Business Rules
– Workflow
• Progressive Activation
• New “Custom Domain”
capabilities
FreeBalance Model
Version 7 section
• brief discussionFreeBalance AccountabilitySuite
Country Specific Functionality
(CFG) Configuration
(CFCB) Chart of Accounts Builder
(CFCD) Custom Domains
(CFPR) Parameters
(CFWF) Workflow
FreeBalance
Accountability Suite
Configuration and
Metadata Management
Version 7 section
• brief discussion
Progressive Activation
6969
Modules Modernization Decentralization
Financials
Treasury
Revenue
Debt
Budgeting
Purchasing
Payroll
Assets
Inventory
HR
MoF
Line Ministries
Regions & States
Treasuries
Devolution
Commissions
Gov’t Businesses
Municipalities
Cash-based
Cash Management
Modified Cash
Budgetary Controls
MTEF
Aggregate Controls
Modified Accrual
Civil Service Reform
Performance Mgmt
Accrual
Version 7 section
• brief discussion
Government
Functions
HibernateSpring TrinidadEclipse
Government
Applications
Government
Entities
Framework Java EE
Infrastructure
FreeBalance Web Architecture
Version 7 section
• brief discussion
First
Generation
“ERP Era” to
2007
Strategic
Inflection
Point 2007-
2010
Second
Generation
“GRP Era”
2010+
Version 7 section
• brief discussion
broken software model?
Version 7 section
• brief discussion
73
Product
Management
Sales &
Marketing
User
Trainer
Consultant
Customer
Support
Product
Development
Product often designed
with different customers
in mind
Product developers
have no expertise in
government financials
Salespeople want to sell
to every possible
market.
Consultants help
customers to customize
code.
Government needs
may not go into
upgrades
Consulting firms
generate revenue from
customization.
Government is one of
many “verticals”
Typical Approach by Enterprise Software Vendors to
the Government Market
Version 7 section
• brief discussion
Product Management
Customer Support
Product Development
Consultant
User
All problems & feature
requests are tracked –
management dashboard
Vendor consultants bring
experience to write
specifications.
Developers visit customers
and are part of “SWAT”
teams.
Steering Committee sets
product direction.
Customers interact with Vendor staff
and other customers on collaborative
web application
Customers visited at
least once every year.
Local in-country
support pass on
needs.
Government Resource Planning and the Customer
Centric Approach
Version 7 section
• brief discussion
Version 7 sectionLessons Learned
• Software design matters: risk of failure & cost is
proportional to distance
• Separate product development and
implementation firms increases risks of failure
• African governments require vendor
commitment and better project governance
structures
Version 7 section
• brief discussion
Agenda
• Story behind “FreeBalance”
• Lessons in: ICT-enabled good governance
• Lessons in: PFM reform sequencing
• Lessons in: FMIS delivery and sustainability
• Conclusion
Version 7 section
• brief discussion
.943.286
low medium high very high
Canada
.908
Antigua
.764
Mongolia
.653
Liberia
.329
Timor-Leste
.495
| | |
Selection of FreeBalance Customers, National Level GRP Implementations
from low to very high Human Development Index
Version 7 section
• brief discussion
Customer
Experience
Market
Research &
Events
Participation
Customer-
Centric
Product
Governance
FreeBalance
Governance
Framework
FreeBalance
Governance
Valuation
1. Engage the PFM Community
• Similarity in
similar
circumstances
• Enhancement
requests from
governments
• Deep research in
public financial
management
• Engagement with
larger PFM
community at events
• Customers drive the
FreeBalance
product roadmap at
the FreeBalance
International
Steering Committee
• Framework links
Government
Resource Planning
(GRP) to positive
governance
outcomes
• Methodology
provides PFM
reform and
GRP
sequencing
blueprints
Version 7 section
• brief discussion
Government
Functions
HibernateSpring TrinidadEclipse
Government
Applications
Government
Entities
Framework Java EE
Infrastructure
FreeBalance Accountability Suite
100% Web Technology
open system runs on open
source and commercial
middleware
reusable “business objects”
leveraged as part of the Service-
Oriented Architecture
no client/server or
legacy code used
multitier
design
separates
presentation,
business
logic and
data layers
Version 7 section
• brief discussion
8080
Economy
Approximate starting point
of current state and peace
building
Relative progress by 2010
Afghanistan 2001-02 Substantial
Cambodia 1991-93 Intermediate
Congo, Dem. Rep. 2001 Limited
Kosovo 1999 Substantial
Liberia 2003 Intermediate
Sierra Leone 2002 Substantial
Tajikistan 1997 Limited
West Bank & Gaza 1993-2002 Intermediate
Version 7 section
• brief discussion
Government
Performance
Budget
Planning
Budget Books
Advanced
Salary
Management
Treasury
Management
Transparency
Portal
Performance
Management
Modern-
ization
Accrual
Accounting
Advanced
Chart of
Accounts
De-
centralization
Fixed Assets
Human
Resources
Procurement
2. Possible to Leapfrog
Example FreeBalance Accountability Suite Implementations
Version 7 section
• brief discussion
Version 7 section
• brief discussion
A. PFM-OUT-TURNS: Credibility of the budget
B. KEY CROSS-CUTTING ISSUES: Comprehensiveness and
Transparency
C(i) Policy-Based Budgeting
C(ii) Predictability and Control in Budget Execution
C(iii) Accounting, Recording and Reporting
C(iv) External Scrutiny and Audit
FB Public
Public PEFA
Public PEFA PEFA
Avg
HDI
Avg
HDI
Category
FreeBalance
Customers
2.47 0.482 Low
*Countries
do not use
FreeBalance
2.35 0.569 Medium
3. GRP Can Improve Assessments
Only the Most Recent Public PEFA Assessment
Version 7 section
• brief discussion
4. Implementation Commitment
Version 7 section
• brief discussion
Product Management
Customer Support
Product Development
Consultant
User
5. Success Requires Vendor Implementation & Long-
Term Support Commitment
Version 7 section
• brief discussion
Global
PFM
Provider
Canadian
Company
GRP
Leader
100%
Government
Focus
ISO-
9001/2008
Covers
Budget
Cycle
Modern
Web
Technology
High
Success
Rate
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2013 05-07 Lessons Learned on the Public Financial Management Front LInes

  • 1. Version 7 section • brief discussion Lesson Learned on the Public Financial Management Front Lines African Development Bank Group May 7, 2013
  • 2. Version 7 section • brief discussion Agenda • Story behind “FreeBalance” • Lessons in: ICT-enabled good governance • Lessons in: PFM reform sequencing • Lessons in: FMIS delivery and sustainability • Conclusion
  • 3. Version 7 section • brief discussion for public financial management support reform and modernization to improve governance, transparency and accountability. FreeBalance solutions
  • 4. Version 7 section • brief discussion 1984 “free balance” + Budget - Commitments - Obligations - Actuals = Free Balance
  • 5. Version 7 section • brief discussion 1984+ Ottawa: Parliament Hill
  • 6. Version 7 section • brief discussion 1994+  Appropriations  Expenditures  Procurement  Treasury  Materials  Civil Service  Receipts  Payroll  Social Programs  Budget Controls Planning Analysis Budget Law Policy  Forecasting  Budget Books Government Resource Planning (GRP)
  • 7. Version 7 section • brief discussion How is GRP Unique? 1994+ Budget Centric Commitment Accounting Modernization & Reform Complex Performance Not ERP
  • 8. Version 7 section • brief discussion 1994+ different organizational configurations MULTIPLE CONTROLS aggregate detailed MULTIPLE CONTROL LEVELS configured CONTROLS budget appropriations transfers commitments obligations receiving expenditures COMMITMENT CYCLE segregation of duties & workflow monthly PERIOD yearly TOLERANCE LEVELS flexible strict Financial Controls
  • 9. Version 7 section • brief discussion 1998 Nunavut
  • 10. Version 7 section • brief discussion 1999 Kosovo
  • 11. Version 7 section • brief discussion quickest implementation 26 days average first phase 8 months Rapid Implementation 2000+
  • 12. Version 7 section • brief discussion 2006 FreeBalance Public Financial Management Component Map FreeBalance Public Financial Management Component Map Comprehensive and Extensible Product Suite for Government
  • 13. Version 7 section • brief discussion today Countries Penetrated 21 Time Zones 15 World wide Software Installations Over 200 Users Over 60,000 Civil Servants Almost 1.5 Million Handling annual budgets of > $Âź Trillion Global Impact
  • 14. Version 7 section • brief discussion today Developed Countries Developing Countries Post Conflict National Uganda, Guyana, Antigua, Suriname, Lao PDR Mongolia, Kyrgyzstan Timor- Leste, Iraq Afghanistan, Kosovo, Sierra Leone, Liberia, South SudanDepartmental Canada • 28 Financials • 42 Budget USA • 10 Financials • 1 Budget Panama, Jamaica, Pakistan Sub-National Nunavut Palestine Project Namibia Global Impact
  • 15. Version 7 section • brief discussion FreeBalance Offices and Regional Support Centres today Vientiane • services & support • sales, business development & marketing • product management & development • corporate services Dili Ulaanbaatar BishkekOttawa Guatemala City Washington St. Johns Lisbon Monrovia Freetown Kampala Pristina Ramallah Kolkata Kabul Bangalore Paramaribo
  • 16. Version 7 section • brief discussion Global PFM Provider Canadian Company GRP Leader 100% Government Focus ISO- 9001/2008 Covers Budget Cycle Modern Web Technology High Success Rate Company Summary today
  • 17. Version 7 section • brief discussion Agenda • Story behind “FreeBalance” • Lessons in: ICT-enabled good governance • Lessons in: PFM reform sequencing • Lessons in: FMIS delivery and sustainability • Conclusion
  • 18. Version 7 section • brief discussion Version 7 section • Multiple Definitions • Tinged with Ideology • Multi-variant and Complex • Measurement Difficulties • Yet Governance Measures Critical Good Governance
  • 19. Version 7 section • brief discussion Version 7 section 1919
  • 20. Version 7 section • brief discussion About $37B of foreign aid annually is phantom aid
  • 21. Version 7 section • brief discussion Tax evasion through untaxed shadow economy = 17% of world economy, well over $2.5T
  • 22. Version 7 section • brief discussion Foreign Direct Investment to Developing Countries at $684B
  • 23. Version 7 section • brief discussion Total worldwide remittances to developing countries exceed $534B
  • 24. Version 7 section • brief discussion Tax Revenue ranges from 1.4% of GDP in UAE to almost half in Belgium, Sweden and Denmark
  • 25. Version 7 section • brief discussion What Works in Technology-Enabled Public Financial Management? An On-Going Debate Technical Reforms Difficult Technical Reforms Easy Technical Reforms Effective Technical Reforms Ineffective Use PFM Best Practices Use Country Context It’s not about technology It’s all about technology Good Practices applied technology applied practice
  • 26. Version 7 section • brief discussion Good Governance Mind Map v.1.0
  • 27. Version 7 section • brief discussion Governance Linkages 1. back office GRP software provides 2. a set of Governance tools 3. whose effectiveness in improving governance is determined by institutional maturity 4. and can be seen 5. measured 6. shown to improve country outcomes
  • 28. Version 7 section • brief discussion Consider a Scenario
  • 29. Version 7 section • brief discussion Total Annual Government Procurement is estimated at $9.5T
  • 30. Version 7 section • brief discussion Developing Countries lose an estimated $20B to $40B annually because of corruption
  • 31. Version 7 section • brief discussion ICT Platform •1. Secure Infrastructure •2.User Group Controls Government Performance •3. Budget Preparation Core Public Financials •4. Commitment Accounting Public Expenditure Management •5. Procurement •6. E- Procurement •7. Payment Management Government Performance •8. Audit Automating the Procurement Cycle
  • 32. Version 7 section • brief discussion Controls Core Public Financials Expenditure Management Receipts Management Treasury Management Civil Service Management Performance Management Standards IPSAS, GFS CoST, OpenC EITI IATI GFS Front-Office financial statements e-procure revenue aid, debt & PPP e- recruit & disclosure gov results budget transparency Decision-Making forecasts – programs –– reporting & analytics – dashboards – alerts - output/outcomes – KPIs economics – historical data - benchmarks – policy – planning – scenarios – programs Other Controls assets secure payment & secure transactions audit accruals TSA accruals Commitment budget – commitment – cash - payment Process Controls chart of accounts – workflow & procedures – approval cycle - reconciliations IT Controls data integrity – data encryption – IT security - integration
  • 33. Version 7 section • brief discussion ICT Platform •1. Secure Infrastructure •2.User Group Controls Government Performance •3. Budget Preparation Core Public Financials •4. Commitment Accounting Public Expenditure Management •5. Procurement •6. E- Procurement •7. Payment Management Government Performance •8. Audit Chart of Accounts Dashboards Alerts Procedure Workflow Integration Segregation of Duties ICT Platform •1. Secure Infrastructure •2.User Group Controls Government Performance •3. Budget Preparation Core Public Financials •4. Commitment Accounting Public Expenditure Management •5. Procurement •6. E- Procurement •7. Payment Management Government Performance •8. Audit •Data integrity •Encryption •IT security •User management •Budget & Commitment Controls •Planning •Historical data •E- Procurement front office •Secure payments •Audit trail
  • 34. Version 7 section • brief discussion IT Controls ICT Vulnerability Technique Database DataIntegrity Obfuscation Encryption Biometrics VPN SecurityPolicy SecurityAudit AuditTrail Transaction Audits DB Abstraction Network Sniffing User Identify IntegrationInterfaces Reports External Transparency Intrusion Intrusion Detection
  • 35. Version 7 section • brief discussion FreeBalance Public Financial Management Component Map Comprehensive and Extensible Product Suite for Government
  • 36. Version 7 section • brief discussion GPM BCM PFM GTM GRM PEM CSM Chart of Accounts Budgets& Commitments Segregation of duties Secure Payment Integration Reconciliation Workflow & Procedures Approvals Accrual Asset Management
  • 37. Version 7 section • brief discussion Governance Enablers Matrix Characteristics Capacity PoliticalWill Accounting Procedures Standards Efficiency Risk Management Compliance Decentralization Independence Informal Mechanisms Accessto Information Transparency Outreach Participation Legitimacy Institutions Executive Legislature Judiciary Internal & External Audit Enforcement Other Gov’t Oversight Public Service Civil Society & Citizens Businesses Election Commission Political Parties Donors
  • 38. Version 7 section • brief discussion ICT Platform •1. Secure Infrastructure •2.User Group Controls Government Performance •3. Budget Preparation Core Public Financials •4. Commitment Accounting Public Expenditure Management •5. Procurement •6. E- Procurement •7. Payment Management Government Performance •8. Audit Chart of Accounts Dashboards Alerts Procedure Workflow Integration Segregation of Duties ICT Platform •1. Secure Infrastructure •2.User Group Controls Government Performance •3. Budget Preparation Core Public Financials •4. Commitment Accounting Public Expenditure Management •5. Procurement •6. E- Procurement •7. Payment Management Government Performance •8. Audit •Data integrity •Encryption •IT security •User management •Budget & Commitment Controls •Planning •Historical data •E- Procurement front office •Secure payments •Audit trail Political WillCapacity Standards Compliance Accounting Procedures Transparency Civil Society Internal Audit External Audit Independence Enforcement
  • 39. Version 7 section • brief discussion PEFA to PFM Component Map Core Public Financials & Budget Controls Expenditure Management Receipts Management Treasury Management Civil Service Management Performance Management A. PFM-OUT-TURNS: Credibility of the budget Budget Controls Expenditure Controls & Forecasting Revenue Forecasting Cash and Liquidity Forecasting Wage Bill Forecasting Budget Planning Processes B. KEY CROSS- CUTTING ISSUES: Comprehensiveness and Transparency Budget Classifications Budget Transparency E-Procurement Revenue Transparency E-Recruitment, Wage & Expense Disclosure Results Portal C(i) Policy-Based Budgeting Talent Management Budget Planning Processes & Performance Management C(ii) Predictability and Control in Budget Execution Non-Salary Controls Expenditure Controls & Forecasting, Procurement Value for Money Taxpayer Obligations & Tax Collection Cash and Bank Controls Payroll Controls Audit trails & Computer Aided Audit Tools C(iii) Accounting, Recording and Reporting Timeliness and Completeness of Statements and Reports, Support for International Public Sector Standards Quality of Reports C(iv) External Scrutiny and Audit Audit trails & Computer Aided Audit Tools
  • 40. Version 7 section • brief discussion Governance Rating Gov Effective PFM Transparency improves enables results perception behaviour Impact of Public Financial Management Improvements on International Governance Ratings Openness, Effectiveness, Service Delivery, Growth, Anti-Corruption
  • 41. Version 7 section • brief discussion GRP Anti-Corruption Hospital Procurement Scenario Government Resource Planning Software Governance Toolset Governance Enablers Governance Signs Governance Indicators Governance Outcomes chart of accounts | segregation of duties |integration | workflow & procedures | alerts & dashboards ICT Platform 1. Secure Infrastructure Data Integrity Improved Health Outcomes  Child Health CIESIN/YCELP  Reduce Child Mortality MDG  Immunization Rates WHO/UNICEF  Reduce Maternal Mortality MDG  Universal Access to Reproductive Health MDG Encryption IT Security 2.User Group Controls User management Government Performance Mgmt 3. Budget Planning Planning PEFA C3: Accounting, Recording, Reporting Historical data Core Public Financials 4.Commitment Accounting Budget & Commitment Controls Accounting Procedures PEFA C2: Predictability & Control in Budget Execution Public Expenditure Mgmt 5. Procurement 6. E-Procurement E-Procurement front office Transparency PEFA B: Transparency WGI Control of Corruption World Bank Doing Business IndexTI Corruption PerceptionCivil Society Procurement Graft incidents7. Payment Secure payments Increase in Foreign Direct Investment Government Performance Mgmt 8. Audit Audit trail Internal & External Audit PEFA C4: External Scrutiny & AuditIndependence Enforcement standards | capacity | political will | compliance
  • 42. Version 7 section • brief discussion Version 7 section + Public Finances - Transparency - Accountability = Corruption
  • 43. Version 7 section • brief discussion Version 7 sectionLessons Learned • GRP Technology improves governance • Hard to see success with good PFM processes without a GRP • Significant improvements in governance requires institutional changes
  • 44. Version 7 section • brief discussion Agenda • Story behind “FreeBalance” • Lessons in: ICT-enabled good governance • Lessons in: PFM reform sequencing • Lessons in: FMIS delivery and sustainability • Conclusion
  • 45. Version 7 section • brief discussion What Works in Technology-Enabled Public Financial Management? An On-Going Debate Technical Reforms Difficult Technical Reforms Easy Technical Reforms Effective Technical Reforms Ineffective Use PFM Best Practices Use Country Context It’s not about technology It’s all about technology Good Practices applied technology applied practice
  • 46. Version 7 section • brief discussion Governance Formula?
  • 47. Version 7 section • brief discussion Not “prescriptive”
  • 48. Version 7 section • brief discussion Evaluation Methods Evaluation Method Scope Back-Office Technology Front-Office Technology Public Expenditure and Financial Accountability (PEFA) Comprehensive PFM assessment No technology guidance although PEFA assessments attribute some achievements to the use of technology Commonwealth Public Financial Management Self-Assessment Toolkit (CPFM-SAT) Comprehensive PFM assessment A3: Use of IFMIS B2: Use of Debt Management software No technology guidance for publishing information The Chartered Institute of Public Finance & Accountancy (CIPFA) Whole Systems Approach Comprehensive PFM assessment O7: Financial management information systems Revenue Watch Institute Index Extractive Industries transparency Paris Declaration and Accra Agenda for Action Aid effectiveness Use of country systems for PFM and procurement does not specify use of technology International Budget Partnership Open Budget Index (OBI) Budget preparation and reporting transparency Internet publishing of budget documents gains higher rating for many categories Gartner Group Open Government Maturity Model Open government Provides open government technology insight Institute for Electronic Government e- Democracy Model E-Democracy Use of e-mail systems Use of web technologyAndersen & Henriksen E-Government Maturity E-Government Layne and Lee Framework of E-Government E-Government Horizontal and vertical integration within government World Bank World Governance Indicators Meta collection of 3rd party indicators No technology guidance Global Integrity Report Governance and anti- corruption
  • 49. Version 7 section • brief discussion What’s changed? 101011001110010101001010101
  • 50. Version 7 section • brief discussion Country PFM Context
  • 51. Version 7 section • brief discussion Government Performance Management Data from Government Operations Expenditures Revenue Budget formulation Budget execution Human Treasury Resources Data from Government Operations Government Performance Management PFM Domain
  • 52. Version 7 section • brief discussion Country Research Governance Valuation Solution Blueprint Implementation Project Governance Product Development Government Research & Engagement Customer Sustainability FreeBalance i3+qM Methodology Aligning Customer Needs with Product, Service and Sustainability Offering Steering Committees SWAT Teams
  • 53. Version 7 section • brief discussion Calculates? Technology Priorities PFM Priorities Country Conditions
  • 54. Version 7 section • brief discussion Anchor Technology Priorities PFM Priorities Country Conditions Benchmark Priority Gaps Sequencing
  • 55. Version 7 section • brief discussion Sequenced Technology Priorities PFM Priorities Country Conditions Benchmark Priority Gaps Sequencing capacity
  • 56. Version 7 section • brief discussion Version 7 sectionLessons Learned • PFM reform sequencing as much a science as an art • Holistic approaches that consider technology, capacity, lessons in peer countries and methodology increases success
  • 57. Version 7 section • brief discussion Agenda • Story behind “FreeBalance” • Lessons in: ICT-enabled good governance • Lessons in: PFM reform sequencing • Lessons in: FMIS delivery and sustainability • Conclusion
  • 58. Version 7 section • brief discussion 58 Risk of Project Failure Higher in Government Includes ICT Project Risks + most ERP risks Complex legal reform Need for continuous reform Covers more “lines of business” than private sector enterprises Need to rationalize needs of politicians, public servants and civil society Government Resource Planning Includes all ICT Project Risks High customization required to achieve benefits Often requires business process re-engineering Highly complex project covers multiple organizational silos Projects often delivered late High maintenance costs, especially upgrades leads to high Total Cost of Ownership (TCO) EnterpriseResource Planning Many ICT projects fail to deliver on expectations High maintenance costs to keep “lights on” Complex ICT projects have higher failure rates than modest projects Move to Cloud computing a reaction by customers against high ICT costs ICT Projects
  • 59. Version 7 section • brief discussion COTS dilemma MIDDLEWARE DEVELOPMENT ENVIRONMENT REUSABLE CODE CONFIGURATION APPLICATION NEEDS governance customization ‘enterprise’ costs proprietary
  • 60. Version 7 section • brief discussion 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Failure Unsuccessful Success Reported Enterprise Resource Planning Success Rates Multiple Studies, Multiple Methods, All Industries 42% 34% 24% Successful Unsuccessful but not failure Failure Low, Average and High ratings from ERP studies indicating Failure, unsuccessful (including Failure) and Success Calculated Average ERP Success, Unsuccessful but not Failure and Failure
  • 61. Version 7 section • brief discussion 11 7 6 1 1 4 7 3 0 2 2 0 0 2 4 6 8 10 12 14 16 FreeBalance Oracle SAP Epicor Failure Problems Successful Failure = Abandoned or > 10 Years to Implement Problems = Reported issues, incomplete implementations, late Success = No exceptionally reported problems Government Resource Planning Success in Developing Countries National Government Level Implementations Tier1 ERP Tier1 ERP Tier2 ERP
  • 62. Version 7 section • brief discussion 0.00% 50.00% 100.00% 150.00% 200.00% 250.00% 300.00% 350.00% 400.00% 450.00% 500.00% ERP Price FreeBalance ERP 5 Year TCO compared to FreeBalance Government Quotations from 2006-2012
  • 63. Version 7 section • brief discussion 0% 10% 20% 30% 40% 50% 60% 1. Upgrade & Optimize 2. Adapt Processes 3. New Apps 4. Process Automate5. Process Decisions 6. Decisions in Apps 7. Other Barriers to Success Time Consuming Enterprise Software Barriers to Success & Time Consuming Tasks Information Week 2012 Enterprise Applications Survey 1. Changing,upgrading or optimizing existing applications 2. Changingor adapting processes as business requirements change 3. Implementing new applications 4. Automating or integrating business processes 5. Developing or improving decision-support capabilities for processes 6. Developing or improving decision-support capabilities within apps 7. Other
  • 64. Version 7 section • brief discussion ‘featuritis’ 6464
  • 65. Version 7 section • brief discussion Version 7 section • Conflict between customized vs. generic solutions • More vertical capabilities creates larger footprint • Government focus reduces: – Customization – Technical footprint – Time to implementation Product Design and Sustainability
  • 66. Version 7 section • brief discussion Version 7 sectionHuman Capacity • Adaptable help • Single file translation • Methodology • CIPFA partnerships • Evans partnership
  • 67. Version 7 section • brief discussion Version 7 section• Configuration options – Parameters – Business Rules – Workflow • Progressive Activation • New “Custom Domain” capabilities FreeBalance Model
  • 68. Version 7 section • brief discussionFreeBalance AccountabilitySuite Country Specific Functionality (CFG) Configuration (CFCB) Chart of Accounts Builder (CFCD) Custom Domains (CFPR) Parameters (CFWF) Workflow FreeBalance Accountability Suite Configuration and Metadata Management
  • 69. Version 7 section • brief discussion Progressive Activation 6969 Modules Modernization Decentralization Financials Treasury Revenue Debt Budgeting Purchasing Payroll Assets Inventory HR MoF Line Ministries Regions & States Treasuries Devolution Commissions Gov’t Businesses Municipalities Cash-based Cash Management Modified Cash Budgetary Controls MTEF Aggregate Controls Modified Accrual Civil Service Reform Performance Mgmt Accrual
  • 70. Version 7 section • brief discussion Government Functions HibernateSpring TrinidadEclipse Government Applications Government Entities Framework Java EE Infrastructure FreeBalance Web Architecture
  • 71. Version 7 section • brief discussion First Generation “ERP Era” to 2007 Strategic Inflection Point 2007- 2010 Second Generation “GRP Era” 2010+
  • 72. Version 7 section • brief discussion broken software model?
  • 73. Version 7 section • brief discussion 73 Product Management Sales & Marketing User Trainer Consultant Customer Support Product Development Product often designed with different customers in mind Product developers have no expertise in government financials Salespeople want to sell to every possible market. Consultants help customers to customize code. Government needs may not go into upgrades Consulting firms generate revenue from customization. Government is one of many “verticals” Typical Approach by Enterprise Software Vendors to the Government Market
  • 74. Version 7 section • brief discussion Product Management Customer Support Product Development Consultant User All problems & feature requests are tracked – management dashboard Vendor consultants bring experience to write specifications. Developers visit customers and are part of “SWAT” teams. Steering Committee sets product direction. Customers interact with Vendor staff and other customers on collaborative web application Customers visited at least once every year. Local in-country support pass on needs. Government Resource Planning and the Customer Centric Approach
  • 75. Version 7 section • brief discussion Version 7 sectionLessons Learned • Software design matters: risk of failure & cost is proportional to distance • Separate product development and implementation firms increases risks of failure • African governments require vendor commitment and better project governance structures
  • 76. Version 7 section • brief discussion Agenda • Story behind “FreeBalance” • Lessons in: ICT-enabled good governance • Lessons in: PFM reform sequencing • Lessons in: FMIS delivery and sustainability • Conclusion
  • 77. Version 7 section • brief discussion .943.286 low medium high very high Canada .908 Antigua .764 Mongolia .653 Liberia .329 Timor-Leste .495 | | | Selection of FreeBalance Customers, National Level GRP Implementations from low to very high Human Development Index
  • 78. Version 7 section • brief discussion Customer Experience Market Research & Events Participation Customer- Centric Product Governance FreeBalance Governance Framework FreeBalance Governance Valuation 1. Engage the PFM Community • Similarity in similar circumstances • Enhancement requests from governments • Deep research in public financial management • Engagement with larger PFM community at events • Customers drive the FreeBalance product roadmap at the FreeBalance International Steering Committee • Framework links Government Resource Planning (GRP) to positive governance outcomes • Methodology provides PFM reform and GRP sequencing blueprints
  • 79. Version 7 section • brief discussion Government Functions HibernateSpring TrinidadEclipse Government Applications Government Entities Framework Java EE Infrastructure FreeBalance Accountability Suite 100% Web Technology open system runs on open source and commercial middleware reusable “business objects” leveraged as part of the Service- Oriented Architecture no client/server or legacy code used multitier design separates presentation, business logic and data layers
  • 80. Version 7 section • brief discussion 8080 Economy Approximate starting point of current state and peace building Relative progress by 2010 Afghanistan 2001-02 Substantial Cambodia 1991-93 Intermediate Congo, Dem. Rep. 2001 Limited Kosovo 1999 Substantial Liberia 2003 Intermediate Sierra Leone 2002 Substantial Tajikistan 1997 Limited West Bank & Gaza 1993-2002 Intermediate
  • 81. Version 7 section • brief discussion Government Performance Budget Planning Budget Books Advanced Salary Management Treasury Management Transparency Portal Performance Management Modern- ization Accrual Accounting Advanced Chart of Accounts De- centralization Fixed Assets Human Resources Procurement 2. Possible to Leapfrog Example FreeBalance Accountability Suite Implementations
  • 82. Version 7 section • brief discussion
  • 83. Version 7 section • brief discussion A. PFM-OUT-TURNS: Credibility of the budget B. KEY CROSS-CUTTING ISSUES: Comprehensiveness and Transparency C(i) Policy-Based Budgeting C(ii) Predictability and Control in Budget Execution C(iii) Accounting, Recording and Reporting C(iv) External Scrutiny and Audit FB Public Public PEFA Public PEFA PEFA Avg HDI Avg HDI Category FreeBalance Customers 2.47 0.482 Low *Countries do not use FreeBalance 2.35 0.569 Medium 3. GRP Can Improve Assessments Only the Most Recent Public PEFA Assessment
  • 84. Version 7 section • brief discussion 4. Implementation Commitment
  • 85. Version 7 section • brief discussion Product Management Customer Support Product Development Consultant User 5. Success Requires Vendor Implementation & Long- Term Support Commitment
  • 86. Version 7 section • brief discussion Global PFM Provider Canadian Company GRP Leader 100% Government Focus ISO- 9001/2008 Covers Budget Cycle Modern Web Technology High Success Rate More: www.freebalance.com/blog