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W ikipe dia
Dive r sity
PROMOTING GENDER DIVERSITY IN WIKIPEDIA AS A BALANCING ACT
ILONABUCHEM, Professor for DIGITAL MEDIA& DIVERSITY
GENDERAND TECHNOLOGY CENTER
BEUTH UNIVERSITY OFAPPLIED SCIENCES BERLIN, GERMANY
in cooperation with WIKIMEDIADEUTSCHLAND e.V.
WIKIMANIA 2013 - THE INTERNATIONAL WIKIMANIA CONFERENCE, HONG KONG // 10.08.2013 // CC BY-SA
1
1Saturday, August 10, 13
WHAT IS DIVERSITY?
2WIKIPEDIA-DIVERSITY, CC BY-SA
Diversity is:
• variety,
• plurality,
• multiplicity
But of what?
2Saturday, August 10, 13
(SOME) DIVERSITY TYPES
3WIKIPEDIA-DIVERSITY, CC BY-SA
Socio-demographic diversity
> gender, age, citizenship ...
Role/Position-related diversity
> editor, admin, steward ...
Epistemic diversity
> topics, arguments, references ...
Cognitive-affective diversity
> intelligence, reasoning, attitudes ...
3Saturday, August 10, 13
A. WHY CHANGING ANYTHING?
4WIKIPEDIA-DIVERSITY, CC BY-SA
4Saturday, August 10, 13
WIKIPEDIA-DIVERSITY, CC BY-SA
Approx. 90% male users in the editor base:
SO WHAT???
5
5Saturday, August 10, 13
REASON #1
The editor base is declining ...
WIKIPEDIA-DIVERSITY, CC BY-SA
6
6Saturday, August 10, 13
7WIKIPEDIA-DIVERSITY, CC BY-SA
“Post-2007, lots of people were still
trying to become Wikipedia editors.
What had changed, though, is that they
were increasingly failing to integrate
into the Wikipedia community, and failing
increasingly quickly.”
Sue Gardner http://strategy.wikimedia.org/wiki/March_2011_Update
EDITOR RETENTION
7Saturday, August 10, 13
http://upload.wikimedia.org/wikipedia/commons/4/4e/Decline_Theories_And_Support.pdf
WIKIPEDIA-DIVERSITY, CC BY-SA
DECLINE THEORIES
8
8Saturday, August 10, 13
The average contributor to Wikipedia is
"a 26-year-old geeky male who moves on to other
ventures, gets married and leaves the website."
Jimmy Wales
WIKIPEDIA-DIVERSITY, CC BY-SA
http://gajitz.com/intergalactic-love-story-stormtroopers-marriage-photos/
9
9Saturday, August 10, 13
“Twitter and Facebook have sucked up all the
cognitive surplus younger internet users might
have once devoted to building up Wikipedia and
shattered it into a million fleeting hashtags.”
Gawker.com
WIKIPEDIA-DIVERSITY, CC BY-SA
10
10Saturday, August 10, 13
WORKLOAD PROBLEM
WIKIPEDIA-DIVERSITY, CC BY-SA
“That's a problem for everyone, because it
means that experienced editors are needing
to shoulder an ever-increasing workload,
and bureaucrat and administrator
positions are growing ever-harder to fill.”
Sue Gardner, http://strategy.wikimedia.org/wiki/
March_2011_Update
11
11Saturday, August 10, 13
http://www.theatlanticwire.com/technology/2011/08/wikipedia-needs-more-single-geeky-men/40841/
12WIKIPEDIA-DIVERSITY, CC BY-SA
SOLUTION #1
12Saturday, August 10, 13
13WIKIPEDIA-DIVERSITY, CC BY-SA
SOLUTION #2
13Saturday, August 10, 13
REASON #2
Perspective bias in articles ...
WIKIPEDIA-DIVERSITY, CC BY-SA
14
14Saturday, August 10, 13
“The paucity of information available on Wikipedia about
MacKinnon [feminist, lawyer] and Marshall [the first
African-American Justice appointed to the Supreme
Court, US] is merely reflective of the fact that Sideshow
Bob [character in The Simpsons] is what interests the
site’s 90% male contributors, not historical figures who
are of significance to minorities. Also, the lack of
information on Wikipedia about the two is not because
there is a lack of information in general [...]. It just means
that nobody cared that much to enrich the article.”
http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04
WIKIPEDIA-DIVERSITY, CC BY-SA
15
15Saturday, August 10, 13
16
HISTORICAL FIGURES, SCIENTISTS, POLITICIANS
http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04
WIKIPEDIA-DIVERSITY, CC BY-SA
WOMEN BIOGRAPHIES
Note: Betweenness centrality quantifies the number of times a node acts as a bridge along the
shortest path between two other nodes. // Centrality in graph theory // Wikipedia
16Saturday, August 10, 13
17WIKIPEDIA-DIVERSITY, CC BY-SA
CONTENT COVERAGE
http://mashable.com/2012/08/08/wikipedia-gender-graphic/
“Table 1 shows our results, which indicate that males and females are
focused on disparate content areas within Wikipedia. There is a
greater concentration of females in the People and Arts areas, while
males focus more on Geography and Science.” In: “WP: Clubhouse?”
17Saturday, August 10, 13
18WIKIPEDIA-DIVERSITY, CC BY-SA
MEANING NEGOTIATION
http://www.npr.org/2013/04/29/179850435/what-s-in-a-category-women-novelists-spark-wiki-controversy
18Saturday, August 10, 13
REASON #3
The image of free & open ...
WIKIPEDIA-DIVERSITY, CC BY-SA
19
19Saturday, August 10, 13
INTERNATIONAL PRESS
WIKIPEDIA-DIVERSITY, CC BY-SA
Wikisexism
Ghettoizing
Exclusion
EN
PL
DE
20
20Saturday, August 10, 13
DIVERSITY IN GERMAN WP
B. WHAT IS OUR PROJECT ABOUT?
21WIKIPEDIA-DIVERSITY, CC BY-SA
21Saturday, August 10, 13
• Gender & Technology Center @Beuth University, Berlin
• In cooperation with Wikimedia Deutschland
• One of 5 annual projects on “Enhancing knowledge
diversity in Wikipedia” run by Wikimedia Deutschland
• Focus on gender diversity, later other diversity aspects
• Aim: Diversity concept with guidelines & set of actions
• Method: Open innovation approach & transdisciplinarity
22WIKIPEDIA-DIVERSITY, CC BY-SA
WIKIPEDIA DIVERSITY (WiDi)
22Saturday, August 10, 13
OPEN INNOVATION
23WIKIPEDIA-DIVERSITY, CC BY-NC-SA
Stage 1
OPEN CALL FOR PARTICIPATION
Stage 2
SELECTED CALL FOR PARTICIPATION
Stage 3
CLOSED CALL FOR PARTICIPATION
CROWD CHALLENGES : IDEA CREATION : CROWDSOURCING
INVITED EXPERTS : GRAND CHALLENGES : FOCUSED ACTIONS
AWARENESS CAMPAIGNS : LEARNING RESOURCES : STRATEGIC DEVELOPMENT
23Saturday, August 10, 13
24
skills
attitudes
....
regulations
structures
...
Based on the diversity model by Koeppel (2012)
WIKIPEDIA-DIVERSITY, CC BY-SA
CAN
WANT
DIVERSITY TRIANGLE
MAY
motivations
preferences
....
24Saturday, August 10, 13
GENDER
DIVERSITY
welcome culture
WELCOME
role of gender diversity
QUALITY
gender imbalance
AWARENESS
gender & motivation
PARTICIPATION
supportive communication
RESPECT
WIKIPEDIA-DIVERSITY, CC BY-SA
aims & priorities
#1
#2
#3
#4
#5
25
25Saturday, August 10, 13
I. AWARENESS
WIKIPEDIA-DIVERSITY, CC BY-SA
gender gap awareness
• diversity guide
• diversity portal
• diversity scouting
no awareness
without information!
hidden good practice
have no idea
under-/overestimate
26
26Saturday, August 10, 13
EXAMPLE: INFOGRAPHICS
A draft of an banner for GermanWP (student project)
WIKIPEDIA-DIVERSITY, CC BY-SA
27
27Saturday, August 10, 13
II. WELCOME
WIKIPEDIA-DIVERSITY, CC BY-SA
little recognition
power battles
nitpicking
problems with an attitude
• newcomers
• local heros
• workshops
• save spaces
no welcome
without service!
28
28Saturday, August 10, 13
EXAMPLE: BREAK STEREOTYPES
A story board for a film for GermanWP (student project)
WIKIPEDIA-DIVERSITY, CC BY-SA
29
29Saturday, August 10, 13
III. SUPPORTIVE
WIKIPEDIA-DIVERSITY, CC BY-SA
problems with communication
• declaration
• learning resources
• conflict mediation
• reputation
no support
without commitment!
no support
insider jargon
unfriendly tone
30
30Saturday, August 10, 13
EXAMPLE FEEDBACK TRAINER
An concept of a feedback trainer (student project)
WIKIPEDIA-DIVERSITY, CC BY-SA
31
31Saturday, August 10, 13
IV. QUALITY
WIKIPEDIA-DIVERSITY, CC BY-SA
problems with systemic bias
• research
• mapping effects
• existing tools
no quality
without understanding!
perspectives
missing content
categorisations
32
32Saturday, August 10, 13
V. MOTIVATION
WIKIPEDIA-DIVERSITY, CC BY-SA
problems with participation
• reasons & drivers
• building networks
• editing events
no participation
without support!
prefer other activities
have no time
enjoy social media
33
33Saturday, August 10, 13
EXAMPLE: WOMEN EDIT
WIKIPEDIA-DIVERSITY, CC BY-SA
34
34Saturday, August 10, 13
DOING GENDER MATTERS
C. WHAT ARE THE KEY CHALLENGES?
35WIKIPEDIA-DIVERSITY, CC BY-SA
35Saturday, August 10, 13
36
Bottom-up
Inclusive
Self-policing
Autonomy
Change
Focus
Mediation
Support
BALANCING GENDER
WIKIPEDIA-DIVERSITY, CC BY-SA
36Saturday, August 10, 13
WIKIPEDIA-DIVERSITY, CC BY-SA
JOIN US!
Meet up // Saturday // 15:30 - 16:30
Meet up // Sunday // 13:30 - 14:00
37
37Saturday, August 10, 13
http://meta.wikimedia.org/wiki/Wikimedia_Diversity_Conference
WIKIPEDIA-DIVERSITY, CC BY-SA
SAVE THE DATE
38
38Saturday, August 10, 13
ILONA BUCHEM
buchem@beuth-hochschule.de
CURATED RESOURCES ON GENDER-DIVERSITY:
http://www.scoop.it/t/wikipedia-gender
39WIKIPEDIA-DIVERSITY, CC BY-NC-SA
GET IN TOUCH!
39Saturday, August 10, 13
Mind Map
40
40Saturday, August 10, 13
Google Survey
41
41Saturday, August 10, 13

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Wikipedia Diversity

  • 1. W ikipe dia Dive r sity PROMOTING GENDER DIVERSITY IN WIKIPEDIA AS A BALANCING ACT ILONABUCHEM, Professor for DIGITAL MEDIA& DIVERSITY GENDERAND TECHNOLOGY CENTER BEUTH UNIVERSITY OFAPPLIED SCIENCES BERLIN, GERMANY in cooperation with WIKIMEDIADEUTSCHLAND e.V. WIKIMANIA 2013 - THE INTERNATIONAL WIKIMANIA CONFERENCE, HONG KONG // 10.08.2013 // CC BY-SA 1 1Saturday, August 10, 13
  • 2. WHAT IS DIVERSITY? 2WIKIPEDIA-DIVERSITY, CC BY-SA Diversity is: • variety, • plurality, • multiplicity But of what? 2Saturday, August 10, 13
  • 3. (SOME) DIVERSITY TYPES 3WIKIPEDIA-DIVERSITY, CC BY-SA Socio-demographic diversity > gender, age, citizenship ... Role/Position-related diversity > editor, admin, steward ... Epistemic diversity > topics, arguments, references ... Cognitive-affective diversity > intelligence, reasoning, attitudes ... 3Saturday, August 10, 13
  • 4. A. WHY CHANGING ANYTHING? 4WIKIPEDIA-DIVERSITY, CC BY-SA 4Saturday, August 10, 13
  • 5. WIKIPEDIA-DIVERSITY, CC BY-SA Approx. 90% male users in the editor base: SO WHAT??? 5 5Saturday, August 10, 13
  • 6. REASON #1 The editor base is declining ... WIKIPEDIA-DIVERSITY, CC BY-SA 6 6Saturday, August 10, 13
  • 7. 7WIKIPEDIA-DIVERSITY, CC BY-SA “Post-2007, lots of people were still trying to become Wikipedia editors. What had changed, though, is that they were increasingly failing to integrate into the Wikipedia community, and failing increasingly quickly.” Sue Gardner http://strategy.wikimedia.org/wiki/March_2011_Update EDITOR RETENTION 7Saturday, August 10, 13
  • 9. The average contributor to Wikipedia is "a 26-year-old geeky male who moves on to other ventures, gets married and leaves the website." Jimmy Wales WIKIPEDIA-DIVERSITY, CC BY-SA http://gajitz.com/intergalactic-love-story-stormtroopers-marriage-photos/ 9 9Saturday, August 10, 13
  • 10. “Twitter and Facebook have sucked up all the cognitive surplus younger internet users might have once devoted to building up Wikipedia and shattered it into a million fleeting hashtags.” Gawker.com WIKIPEDIA-DIVERSITY, CC BY-SA 10 10Saturday, August 10, 13
  • 11. WORKLOAD PROBLEM WIKIPEDIA-DIVERSITY, CC BY-SA “That's a problem for everyone, because it means that experienced editors are needing to shoulder an ever-increasing workload, and bureaucrat and administrator positions are growing ever-harder to fill.” Sue Gardner, http://strategy.wikimedia.org/wiki/ March_2011_Update 11 11Saturday, August 10, 13
  • 13. 13WIKIPEDIA-DIVERSITY, CC BY-SA SOLUTION #2 13Saturday, August 10, 13
  • 14. REASON #2 Perspective bias in articles ... WIKIPEDIA-DIVERSITY, CC BY-SA 14 14Saturday, August 10, 13
  • 15. “The paucity of information available on Wikipedia about MacKinnon [feminist, lawyer] and Marshall [the first African-American Justice appointed to the Supreme Court, US] is merely reflective of the fact that Sideshow Bob [character in The Simpsons] is what interests the site’s 90% male contributors, not historical figures who are of significance to minorities. Also, the lack of information on Wikipedia about the two is not because there is a lack of information in general [...]. It just means that nobody cared that much to enrich the article.” http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04 WIKIPEDIA-DIVERSITY, CC BY-SA 15 15Saturday, August 10, 13
  • 16. 16 HISTORICAL FIGURES, SCIENTISTS, POLITICIANS http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04 WIKIPEDIA-DIVERSITY, CC BY-SA WOMEN BIOGRAPHIES Note: Betweenness centrality quantifies the number of times a node acts as a bridge along the shortest path between two other nodes. // Centrality in graph theory // Wikipedia 16Saturday, August 10, 13
  • 17. 17WIKIPEDIA-DIVERSITY, CC BY-SA CONTENT COVERAGE http://mashable.com/2012/08/08/wikipedia-gender-graphic/ “Table 1 shows our results, which indicate that males and females are focused on disparate content areas within Wikipedia. There is a greater concentration of females in the People and Arts areas, while males focus more on Geography and Science.” In: “WP: Clubhouse?” 17Saturday, August 10, 13
  • 18. 18WIKIPEDIA-DIVERSITY, CC BY-SA MEANING NEGOTIATION http://www.npr.org/2013/04/29/179850435/what-s-in-a-category-women-novelists-spark-wiki-controversy 18Saturday, August 10, 13
  • 19. REASON #3 The image of free & open ... WIKIPEDIA-DIVERSITY, CC BY-SA 19 19Saturday, August 10, 13
  • 20. INTERNATIONAL PRESS WIKIPEDIA-DIVERSITY, CC BY-SA Wikisexism Ghettoizing Exclusion EN PL DE 20 20Saturday, August 10, 13
  • 21. DIVERSITY IN GERMAN WP B. WHAT IS OUR PROJECT ABOUT? 21WIKIPEDIA-DIVERSITY, CC BY-SA 21Saturday, August 10, 13
  • 22. • Gender & Technology Center @Beuth University, Berlin • In cooperation with Wikimedia Deutschland • One of 5 annual projects on “Enhancing knowledge diversity in Wikipedia” run by Wikimedia Deutschland • Focus on gender diversity, later other diversity aspects • Aim: Diversity concept with guidelines & set of actions • Method: Open innovation approach & transdisciplinarity 22WIKIPEDIA-DIVERSITY, CC BY-SA WIKIPEDIA DIVERSITY (WiDi) 22Saturday, August 10, 13
  • 23. OPEN INNOVATION 23WIKIPEDIA-DIVERSITY, CC BY-NC-SA Stage 1 OPEN CALL FOR PARTICIPATION Stage 2 SELECTED CALL FOR PARTICIPATION Stage 3 CLOSED CALL FOR PARTICIPATION CROWD CHALLENGES : IDEA CREATION : CROWDSOURCING INVITED EXPERTS : GRAND CHALLENGES : FOCUSED ACTIONS AWARENESS CAMPAIGNS : LEARNING RESOURCES : STRATEGIC DEVELOPMENT 23Saturday, August 10, 13
  • 24. 24 skills attitudes .... regulations structures ... Based on the diversity model by Koeppel (2012) WIKIPEDIA-DIVERSITY, CC BY-SA CAN WANT DIVERSITY TRIANGLE MAY motivations preferences .... 24Saturday, August 10, 13
  • 25. GENDER DIVERSITY welcome culture WELCOME role of gender diversity QUALITY gender imbalance AWARENESS gender & motivation PARTICIPATION supportive communication RESPECT WIKIPEDIA-DIVERSITY, CC BY-SA aims & priorities #1 #2 #3 #4 #5 25 25Saturday, August 10, 13
  • 26. I. AWARENESS WIKIPEDIA-DIVERSITY, CC BY-SA gender gap awareness • diversity guide • diversity portal • diversity scouting no awareness without information! hidden good practice have no idea under-/overestimate 26 26Saturday, August 10, 13
  • 27. EXAMPLE: INFOGRAPHICS A draft of an banner for GermanWP (student project) WIKIPEDIA-DIVERSITY, CC BY-SA 27 27Saturday, August 10, 13
  • 28. II. WELCOME WIKIPEDIA-DIVERSITY, CC BY-SA little recognition power battles nitpicking problems with an attitude • newcomers • local heros • workshops • save spaces no welcome without service! 28 28Saturday, August 10, 13
  • 29. EXAMPLE: BREAK STEREOTYPES A story board for a film for GermanWP (student project) WIKIPEDIA-DIVERSITY, CC BY-SA 29 29Saturday, August 10, 13
  • 30. III. SUPPORTIVE WIKIPEDIA-DIVERSITY, CC BY-SA problems with communication • declaration • learning resources • conflict mediation • reputation no support without commitment! no support insider jargon unfriendly tone 30 30Saturday, August 10, 13
  • 31. EXAMPLE FEEDBACK TRAINER An concept of a feedback trainer (student project) WIKIPEDIA-DIVERSITY, CC BY-SA 31 31Saturday, August 10, 13
  • 32. IV. QUALITY WIKIPEDIA-DIVERSITY, CC BY-SA problems with systemic bias • research • mapping effects • existing tools no quality without understanding! perspectives missing content categorisations 32 32Saturday, August 10, 13
  • 33. V. MOTIVATION WIKIPEDIA-DIVERSITY, CC BY-SA problems with participation • reasons & drivers • building networks • editing events no participation without support! prefer other activities have no time enjoy social media 33 33Saturday, August 10, 13
  • 34. EXAMPLE: WOMEN EDIT WIKIPEDIA-DIVERSITY, CC BY-SA 34 34Saturday, August 10, 13
  • 35. DOING GENDER MATTERS C. WHAT ARE THE KEY CHALLENGES? 35WIKIPEDIA-DIVERSITY, CC BY-SA 35Saturday, August 10, 13
  • 37. WIKIPEDIA-DIVERSITY, CC BY-SA JOIN US! Meet up // Saturday // 15:30 - 16:30 Meet up // Sunday // 13:30 - 14:00 37 37Saturday, August 10, 13
  • 39. ILONA BUCHEM buchem@beuth-hochschule.de CURATED RESOURCES ON GENDER-DIVERSITY: http://www.scoop.it/t/wikipedia-gender 39WIKIPEDIA-DIVERSITY, CC BY-NC-SA GET IN TOUCH! 39Saturday, August 10, 13