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CIPR Scotland 18 April 2013
Are you speaking to Bloggers?
Influencer Outreach for PR Pro’s
Hugh Anderson
Forth Metrics
Thursday, 2 May 13
Outline
• Context
• Why Blogs?
• The Benefits
• The Process
• Measurement
• Example
Thursday, 2 May 13
The changing world:
from this ...
• Traditional “paid” media
• Media relations
• Journalists
• Press clippings
• Control of the message and who
distributes it
Thursday, 2 May 13
The changing world:
to this ...
• Digital media
• Social media
• Mobile
• Bloggers, influencers
• NO control of the message and who
distributes it
Thursday, 2 May 13
The changing
world:
consumer
consumption
Thursday, 2 May 13
The changing world:
new media models
Source: previewnetworks.com
Thursday, 2 May 13
Marketing has changed
• Outbound marketing
• Inbound marketing
• Content marketing
Thursday, 2 May 13
Lord Leverhulme
Founder of Unilever
“I know that half of my advertising budget
is wasted, but I’m not sure which half”
Thursday, 2 May 13
• Cold calling
• Direct mail (press releases)
• Email ‘blasts’
• Print ads
• Radio and TV
Outbound marketing
Trying to find your audience using;
Interruption
Thursday, 2 May 13
• Through search
• Through social media
• Through blogging
Inbound marketing
Being found by your audience
Permission
Be visible to your audience using content
Thursday, 2 May 13
• Be visible to your audience and attract
them with content
• Think like a publisher
• Don’t be dull
• Educate, entertain - and be relevant
Content marketing
Teach, don’t sell
Thursday, 2 May 13
Why blogs matter: stats
• 78% of internet users conduct product research online.
• Greater than 70% of consumers state that blogs affected their
purchasing decisions.
• Trust in online customer opinions of 70%, vastly outstrips
traditional media.
• Sources used to begin a search on branded products: 57%
search engine.
• The average budget spent on company blogs & social media
has nearly tripled in three years.
• There are more than 180 million blogs globally
Sources: Hubspot, Econsultancy, eMarketer, Nielsen
Thursday, 2 May 13
Why blogs matter
• Earned media = Trust
• Consumer point of research
• Engine that drives ideas on the Internet
• The realm of experts
• Panda/Penguin updates
Thursday, 2 May 13
Benefits of blogger
outreach
• Precise: rifle-shot target audience
• Create loyal communities & brand
advocates
• Reliable
• SEO performance
• Measurable: campaign & business
Thursday, 2 May 13
Thursday, 2 May 13
Important points
• It's about developing relationships
• You need to be creating compelling content
• It's a two way process
• You have to have a lead capture strategy
• It requires an investment of time & energy
Thursday, 2 May 13
Preparation
Thursday, 2 May 13
Objectives
• Know your business objectives (how much
money do you want in the bank by what date)
• How many physical conversions does this
translate into (total money needed / unit cost
price = conversions required)
Thursday, 2 May 13
Example:
• Business Objective is to generate £4K of sales
for ‘Our Well Received Debut Album’ by the
end of July 2013.
• Campaign Objective is to get 571 people to
download ‘Our Well Received Debut Album’ by
the end of July 2013.
Thursday, 2 May 13
Customers
• Know your target customers
• Who are the people who are going to deliver
the business objectives by actually spending
their cash?
• Where do these people ‘hang out’ on the
Internet?
• Have some sort of a clue about why this
audience is going to care about your offer
Thursday, 2 May 13
Lead capture
• Every campaign requires a lead capture
strategy.
• People don’t buy when you want them to buy.
They buy when they’re ready to buy.
• Capture the leads and follow up with them
• Use a landing page
Thursday, 2 May 13
Thursday, 2 May 13
Process
Thursday, 2 May 13
Find the influencers
• Find the influential bloggers that your customers
follow
• Estimate the visibility they might achieve for you
• Use this to estimate conversion rates based on
reach. Are the numbers high enough to achieve
the objectives?
• Big does not equal best; find the “magic middle”
• Assess engagement and other factors
Thursday, 2 May 13
Thursday, 2 May 13
Thursday, 2 May 13
Thursday, 2 May 13
Reaching out
• Be sane and be normal
• Follow on Twitter
• Read their blog (really)
• Retweet occasionally
• Get to understand them
• Comment sensibly once in a while
• Behave like a friend
• Keep a record of your level of interaction with
them
Thursday, 2 May 13
Thursday, 2 May 13
The content offer
• Devise and create a compelling content
offering that will appeal in the strongest terms
to your audience (customers and influencers)
• Teach, don’t sell
• Educate, entertain, and be relevant
• Think about the expertise you have and how it
will help your target audience.
• Prepare a content strategy that includes
anticipation
• No spammy emails or press releases!
Thursday, 2 May 13
Types of content
• Videos
• Infographics
• Ebooks
• Interviews
• Surveys
• Event invitations
• Samples
• Etc.
But, make it really genuinely useful.
And make it compelling.
Thursday, 2 May 13
Putting it all together
• Get your influencer friends to review content
• Even get them to contribute to it
• Then, plan a content release strategy
• Build up some anticipation
• Set a launch date
• Get you influencers lined up to talk about it
• Release, and watch the sales or leads come in
Thursday, 2 May 13
But, to re-emphasise, success is based on
developing relationships and putting effort
into making really useful content
Neither of these is too hard to achieve
Thursday, 2 May 13
Measurement
• Weekly meeting (not sit down!)
• Visibility achieved?
• Engagement achieved with the offer?
• Conversions to leads?
• Are the numbers going up?
• Discuss ideas to increase conversion
• Assign actions to improve now before next
week
Thursday, 2 May 13
Example
• ‘The Best Practice
Guide for Effective
Blogger Outreach’
eBook
• Released July 2012
• 12 main influencers
Thursday, 2 May 13
Thursday, 2 May 13
Thursday, 2 May 13
Thursday, 2 May 13
Thursday, 2 May 13
In Conclusion
• Don’t be put off by nomenclature;
• Embrace digital outreach - it’s here to stay;
• Think strategic goals, not tactical gains;
• Compelling content/story is key;
• Be human - it’s about relationships;
• Demonstrate value.
Thursday, 2 May 13
blog.forthmetrics.com
Hugh Anderson
hugh@forthmetrics.com
@hughforth
Thank You!
www.inkybee.com
https://www.facebook.com/inkybee.outreach
Thursday, 2 May 13

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Blogger-outreach-for-pr-pros

  • 1. CIPR Scotland 18 April 2013 Are you speaking to Bloggers? Influencer Outreach for PR Pro’s Hugh Anderson Forth Metrics Thursday, 2 May 13
  • 2. Outline • Context • Why Blogs? • The Benefits • The Process • Measurement • Example Thursday, 2 May 13
  • 3. The changing world: from this ... • Traditional “paid” media • Media relations • Journalists • Press clippings • Control of the message and who distributes it Thursday, 2 May 13
  • 4. The changing world: to this ... • Digital media • Social media • Mobile • Bloggers, influencers • NO control of the message and who distributes it Thursday, 2 May 13
  • 6. The changing world: new media models Source: previewnetworks.com Thursday, 2 May 13
  • 7. Marketing has changed • Outbound marketing • Inbound marketing • Content marketing Thursday, 2 May 13
  • 8. Lord Leverhulme Founder of Unilever “I know that half of my advertising budget is wasted, but I’m not sure which half” Thursday, 2 May 13
  • 9. • Cold calling • Direct mail (press releases) • Email ‘blasts’ • Print ads • Radio and TV Outbound marketing Trying to find your audience using; Interruption Thursday, 2 May 13
  • 10. • Through search • Through social media • Through blogging Inbound marketing Being found by your audience Permission Be visible to your audience using content Thursday, 2 May 13
  • 11. • Be visible to your audience and attract them with content • Think like a publisher • Don’t be dull • Educate, entertain - and be relevant Content marketing Teach, don’t sell Thursday, 2 May 13
  • 12. Why blogs matter: stats • 78% of internet users conduct product research online. • Greater than 70% of consumers state that blogs affected their purchasing decisions. • Trust in online customer opinions of 70%, vastly outstrips traditional media. • Sources used to begin a search on branded products: 57% search engine. • The average budget spent on company blogs & social media has nearly tripled in three years. • There are more than 180 million blogs globally Sources: Hubspot, Econsultancy, eMarketer, Nielsen Thursday, 2 May 13
  • 13. Why blogs matter • Earned media = Trust • Consumer point of research • Engine that drives ideas on the Internet • The realm of experts • Panda/Penguin updates Thursday, 2 May 13
  • 14. Benefits of blogger outreach • Precise: rifle-shot target audience • Create loyal communities & brand advocates • Reliable • SEO performance • Measurable: campaign & business Thursday, 2 May 13
  • 16. Important points • It's about developing relationships • You need to be creating compelling content • It's a two way process • You have to have a lead capture strategy • It requires an investment of time & energy Thursday, 2 May 13
  • 18. Objectives • Know your business objectives (how much money do you want in the bank by what date) • How many physical conversions does this translate into (total money needed / unit cost price = conversions required) Thursday, 2 May 13
  • 19. Example: • Business Objective is to generate £4K of sales for ‘Our Well Received Debut Album’ by the end of July 2013. • Campaign Objective is to get 571 people to download ‘Our Well Received Debut Album’ by the end of July 2013. Thursday, 2 May 13
  • 20. Customers • Know your target customers • Who are the people who are going to deliver the business objectives by actually spending their cash? • Where do these people ‘hang out’ on the Internet? • Have some sort of a clue about why this audience is going to care about your offer Thursday, 2 May 13
  • 21. Lead capture • Every campaign requires a lead capture strategy. • People don’t buy when you want them to buy. They buy when they’re ready to buy. • Capture the leads and follow up with them • Use a landing page Thursday, 2 May 13
  • 24. Find the influencers • Find the influential bloggers that your customers follow • Estimate the visibility they might achieve for you • Use this to estimate conversion rates based on reach. Are the numbers high enough to achieve the objectives? • Big does not equal best; find the “magic middle” • Assess engagement and other factors Thursday, 2 May 13
  • 28. Reaching out • Be sane and be normal • Follow on Twitter • Read their blog (really) • Retweet occasionally • Get to understand them • Comment sensibly once in a while • Behave like a friend • Keep a record of your level of interaction with them Thursday, 2 May 13
  • 30. The content offer • Devise and create a compelling content offering that will appeal in the strongest terms to your audience (customers and influencers) • Teach, don’t sell • Educate, entertain, and be relevant • Think about the expertise you have and how it will help your target audience. • Prepare a content strategy that includes anticipation • No spammy emails or press releases! Thursday, 2 May 13
  • 31. Types of content • Videos • Infographics • Ebooks • Interviews • Surveys • Event invitations • Samples • Etc. But, make it really genuinely useful. And make it compelling. Thursday, 2 May 13
  • 32. Putting it all together • Get your influencer friends to review content • Even get them to contribute to it • Then, plan a content release strategy • Build up some anticipation • Set a launch date • Get you influencers lined up to talk about it • Release, and watch the sales or leads come in Thursday, 2 May 13
  • 33. But, to re-emphasise, success is based on developing relationships and putting effort into making really useful content Neither of these is too hard to achieve Thursday, 2 May 13
  • 34. Measurement • Weekly meeting (not sit down!) • Visibility achieved? • Engagement achieved with the offer? • Conversions to leads? • Are the numbers going up? • Discuss ideas to increase conversion • Assign actions to improve now before next week Thursday, 2 May 13
  • 35. Example • ‘The Best Practice Guide for Effective Blogger Outreach’ eBook • Released July 2012 • 12 main influencers Thursday, 2 May 13
  • 40. In Conclusion • Don’t be put off by nomenclature; • Embrace digital outreach - it’s here to stay; • Think strategic goals, not tactical gains; • Compelling content/story is key; • Be human - it’s about relationships; • Demonstrate value. Thursday, 2 May 13