Final hh - 14.4.29 - digital life columbus demo release
1. For more information, contact:
Holly Hollingsworth, Media Relations
AT&T Ohio
614-223-5711
holly.hollingsworth@att.com
NEW HOME SECURITY AND AUTOMATION TECHNOLOGY
DEMONSTRATED IN COLUMBUS AREA
AT&T Digital Life Gives Consumers Control to Secure and
Manage their Homes from Virtually Anywhere.
COLUMBUS, Ohio (Apr. 29, 2014) – AT&T* today demonstrated the company’s new home automation
and security technology, AT&T Digital LifeSM
, which recently became available in Columbus. Digital Life
makes customers’ lives easier by simplifying the management of their home. Digital Life offers security,
convenience and peace of mind, in a customizable and easy-to-use experience via smartphones, tablets
or PCs. Digital Life is available in 75 markets nationwide, and is available for purchase in AT&T
company-owned retail stores.
With Digital Life, customers can use their existing home broadband provider, and any wireless phone
service, and enjoy the security and convenience of a home management system with the flexibility to
meet their unique needs.
Actively Protected & In Control: The foundation of Digital Life is complete home security with
24/7 professional monitoring that allows you to know what is happening at home, or where an
event has occurred. Through AT&T-owned and operated, U.S.-based monitoring centers,
professionals will respond to emergencies and alert police and fire authorities.
Seamlessly Connected: Digital Life is an all-digital, fully integrated, wireless home management
system, giving customers flexibility to manage their home from their smartphone, tablet or PC.
Our takeover module lets you easily extend your existing security system and investment. The
Digital Life application is available on most web browsers. Apps are available for iOS, as well as
Android, BlackBerry and Windows Phones. To ensure customers’ privacy is protected, Digital
Life has a secure log in system each time the app is opened from any Internet-connected device.
2. Amazingly Simple & Intuitive: A user-friendly application was designed to be as simple as
possible, making it easier than ever to manage your home. The Digital Life application gives
customers control over cameras, door locks, lights, thermostats, small appliances and more by
setting alerts or programs to manage your home. It’s all integrated into one simple system.
Personalized & Flexible: Digital Life provides total flexibility so you can personalize your home
to adapt to everyday life – with custom notifications and scheduled tasks. Add devices and
solutions anytime, as your needs grow, or your lifestyle changes.
“Adding more ways to control your home through your security system should be simple,” said Kevin
Petersen, President, AT&T Digital Life. “We built our service around the customer, with ease-of-use as
paramount as security and the customer response we’re getting is outstanding.”
Digital Life recently earned top honors at Mobile World Congress by winning the “Best Consumer Mobile
Service” award at the 19th
annual Global Mobile Awards ceremony.
Digital Life achieved the “CSAA Five Diamond Certification,” meaning that 100 percent of Digital Life
central station operators have achieved proficiency and certification by passing the CSAA Central
Station On-Line Operator Training Course. Across the industry, there are approximately 2,700
companies or central stations in the United States, which communicate and interact with law
enforcement and fire and emergency services agencies. Of this group, only 5% of central stations in the
United States have achieved the “CSAA Five Diamond Certified” status.
Pricing
Customers can choose from two base plans: Simple Security, which is our basic home security
package; or Smart Security which includes enhanced security features and the option to add home
automation.
Simple Security: Includes 24/7 home monitoring, 24-hour battery backup, a wireless keypad,
keychain remote, hidden sensors and an indoor siren for $29.99 per month after a one-time
equipment fee before taxes or fees.
Smart Security: Includes the benefits of Simple Security plus a choice of three of the following
features: motion sensor, carbon monoxide sensor, glass break sensor, smoke sensor or
3. takeover kit. Note, however, smoke sensors are not available in townhomes or duplexes. Smart
Security begins at $39.99 per month after a one-time equipment fee before taxes or fees.
Customers who select Smart Security can add these automation packages:
Camera Package: View live video from inside and outside of the home for an extra $9.99 per
month plus equipment before taxes or fees.
Energy Package: Control appliances, lighting and the thermostat for an extra $4.99 per month
plus equipment before taxes or fees.
Door Package: Let the pet sitter or repairman inside while you’re out with automated door locks.
You can also check to see whether your garage door is open or closed for an extra $4.99 per
month plus equipment before taxes or fees.
Water Detection Package: Detect water leaks before damage occurs for an extra $4.99 per
month plus equipment before taxes or fees.
Water Control Package: Shut off water at the source if a leak is detected for an extra $9.99 per
month plus equipment before taxes or fees.
New Customer Promotion: $0 Upfront Fees
Customers who sign up for the Digital Life Smart Security package beginning Friday, April 25 will pay $0
in upfront fees, as standard equipment and installation ($249.99) will be received at no cost.** Smart
Security, an upgrade from Simple Security, offers the ability to add automation services on top of the
premier 24/7 professionally monitored home security.
In addition to $0 upfront fees for Smart Security, Digital Life is now offering installment billing,*** making
Digital Life services more accessible to consumers by spreading upfront equipment costs over three
payments.
Existing Smart Security Customer Promotion: 50% Off Other Devices
Digital Life is also thanking its Smart Security customers with 50% off the standard equipment cost when
they add various automation packages.**** This is an opportunity for existing customers to add
automation at a significant discount that will go towards door, energy and water detection packages.
4. Experience Digital Life
Digital Life offers a simple purchasing process with several options. Digital Life is sold and demonstrated
in more than 1,200 company owned retail stores and customers can also build a package and buy at
att.com/digitallife, or by calling 855-288-2727 or scheduling an appointment with an in-home sales
consultant.
Digital Life has limited availability in select markets. To learn more about Digital Life availability, visit
www.att.com/digitallife.
Web Site Links: Related Media Kits:
AT&T News AT&T Digital Life News
AT&T Wireless News
Related Releases:
AT&T Digital Life Celebrates First
Anniversary
AT&T Expands Digital Life Launch
Markets
Related Fact Sheets:
* AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T
brand not by AT&T Inc.
** Offer ends 6/30/14. Tax due at sale. New 2-year AT&T Digital Life Smart Security agreement ($39.99/mo.)
required, with credit approval. After 30 days early termination fee of up to $720 applies. Offer may not be combined
with any other Digital Life promotion. See att.com/dldisclaimers for details, including additional offer requirements,
fees and service restrictions.
*** Installment billing is not available in FL, GA, IL, NV, NJ, and TN. Tax due at sale. Credit approval required.
Minimum purchase of $49.99. Billing installments will occur over three (3) months and cannot exceed $800. See
att.com/dldisclaimers for details, including additional offer requirements, fees and service restrictions.
**** Offer ends 6/30/14 and is available only for existing Smart Security customers. Add new Door, Energy or
Water Detection automation package online and receive 50% off standard equipment. Equipment must be self-
installed or installed by customer’s contractor at customer’s expense. 50% discount does not apply to any a la
carte equipment ordered. New 2-year agreement with early termination fee (up to $720) starts when equipment
ships; monthly automation charge ($4.99-$9.99) added to existing Smart Security fee. See att.com/dldisclaimers
for details, including additional offer requirements, fees and service restrictions.