Weitere ähnliche Inhalte Ähnlich wie SAP's Road to Innovation - Design Thinking and Lean Develompent in Practice (20) Mehr von Tobias Schimmer (8) Kürzlich hochgeladen (20) SAP's Road to Innovation - Design Thinking and Lean Develompent in Practice1. SAP’S ROAD TO INNOVATION
DESIGN THINKING AND LEAN DEVELOPMENT IN PRACTICE
DR. TOBIAS HILDENBRAND | SAP AG | 3 FEBRUARY 2014
2. “Ich wollte Mitarbeiter so motivieren, dass sie mehr leisten
als der Durchschnitt. Freie Entfaltung und Kreativität, ohne
bürokratische Zwänge und Regeln. Dazu passt auch keine
Stempeluhr, die mir immer zuwider war.”
Dietmar Hopp (one of the founders of SAP)
© SAP 2013 | 2
7. The Principles of
Product
Development FLOW
Second Generation Lean
Product Development
Donald G. Reinertsen
1.
2.
3.
4.
5.
6.
Take an Economic View
Actively Manage Queues
Exploit Variability
Reduce Batch Size
Apply WIP Constraints
Control Flow: Cadence and
Synchronization
7. Apply Fast Feedback
8. Decentralize Control
Source: Donald G. Reinertsen (2009) – Lean Product Development Flow
© SAP 2013 | 7
WE COULDN‘T WAIT ANOTHER 40 YEARS
8. Limited team size
Iteration cycles,
Limited WIP*
Iterative feedback
Empirical process
control
Velocity understood
*) WIP = work-in-progress
© SAP 2013 | 8
SCRUM IMPLEMENTS MOST PRINCIPLES OF LEAN
13. Split organization
into teams
Split work
Split time
Deliver more
frequently
© SAP 2013 | 13
Risk
Risk
Conduct regular
Retrospectives
SCRUM REDUCES PRODUCT RISKS DRAMATICALLY
14. Improve ratio of
planning and
execution
Incorporate
feedback
early
Build quality into
products from
the inside out.
Build Coaches
within the
organization
© SAP 2013 | 14
WITH LEAN, WE LEARNED HOW TO CHANGE AND SCALE
15. © SAP 2013 | 15
WE LEARNED TO DELIVER MORE RELIABLY AND PREDICTABLY
18. ?
HOW TO HIT THE “SWEET SPOT” OF INNOVATION?
© 2012 SAP 18
© SAP 2013 |AG. All rights reserved.
18
19. ?
© 2012 SAP 19
© SAP 2013 |AG. All rights reserved.
YOU START WITH YOUR END USERS
19
20. © 2012 SAP 20
© SAP 2013 |AG. All rights reserved.
PUT YOURSELVES IN THEIR SHOES
20
21. ‘‘A DEVELOPER NEEDS TO BE CURIOUS AND
ALSO DEVELOP EMPATHY FOR END USERS“
Source: interview with SAP co-founder Hasso Plattner (2012)
© SAP 2013 | 21
22. YOU NEED A DIVERSE, MULTI-DISCIPLINARY TEAM
© 2012 SAP 22
© SAP 2013 |AG. All rights reserved.
22
23. © 2012 SAP 23
© SAP 2013 |AG. All rights reserved.
YOU ALSO NEED SPACE FOR INNOVATION
23
24. © 2012 SAP 25
© SAP 2013 |AG. All rights reserved.
THE SIX BASIC STEPS OF DESIGN THINKING
25
26. © 2012 SAP 27
© SAP 2013 |AG. All rights reserved.
DESIGN THINKING IN THE PROBLEM SPACE
27
27. © 2012 SAP 28
© SAP 2013 |AG. All rights reserved.
DESIGN THINKING IN THE SOLUTION SPACE
28
33. Innovation and Effectiveness,
i.e. building the right things
First-hand empathy for end users
Creative solution finding (ideation)
Validation of assumptions and
prototypes with end users
Efficiciency and Delivery
i.e. building things right
Retrospectives and
continuous improvement
Process framework and
engineering practices
Agile planning and estimation
(backlog management)
= Building the Right Things Right
© 2012 SAP 34
© SAP 2013 |AG. All rights reserved.
DESIGN THINKING AND LEAN COMPLEMENT EACH OTHER
34
35. Thank You!
Dr. Tobias Hildenbrand
SAP AG
Dietmar-Hopp-Allee 16
69190 Walldorf
tobias.hildenbrand@sap.com