Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.

Ux at wc

590 Aufrufe

Veröffentlicht am

Barcamp "UX Camp Hamburg 2016"

The User Experience at Toilets – An Example for "Design by Users" & "Bring-your-own-Device", not for "User-centric Design.

Veröffentlicht in: Ingenieurwesen
  • Login to see the comments

  • Gehören Sie zu den Ersten, denen das gefällt!

Ux at wc

  1. 1. UX @ WC The User Experience at Toilets – An Example for "Design by Users" & "Bring-your-own-Device", not for "User-centric Design" Barcamp "UX Camp Hamburg 2016" Autor: Rolf Hemmerling Slides: http://www.slideshare.net/hemmerling/ License: Creative Commons - Attribution-ShareAlike 4.0 Generic ( http://www.creativecommons.org/licenses/by-sa/4.0/ ) Date: 2016-08-13
  2. 2. UX @ WC 2 Table of Contents 1.As-Is State by Examples 2.Design Analyis at Flipchart 3.Traditional Design 4.Manufacuturer Design 5.Design by Users 6.Flipcharts created during the Barcamp Session 7.Resume
  3. 3. UX @ WC 3 1 As-Is State by Examples ● Bring your own Device: Soap, Desinfection, Paper Towel, Toilet Paper from Supermarket
  4. 4. UX @ WC 4 2 Design Analyis at Flipchart ● Lavatory with built-in tools and bring-your-own-device tools ( soap, paper towel, desinfection ) ● WC with different versions of toilet paper spenders ● Chart: Price of paper towels/m vs. price of a airstream-based hand dryer
  5. 5. UX @ WC 5 3 Traditional Design ● Technology: ● Soap piece ● Textile towel ● Feature: ● Multiple use of the items ● Soap pieces aren't just used 100%, but just to a minimum size ● User Experience: ● Hesitation about multiple use of items, used before by other users :-( ● Disgust to use dirty-looking soap and dirty textile towels :-(
  6. 6. UX @ WC 6 4 Industrial Manufacturing Design ● Technology: Mechanical machines of the 1960th, 1970th ● Soap spender ● Paper towel spender ● Features: ● Need for professional maintainance ● Sometimes need for professional commodities ( e.g. special toilet paper roles ) ● User Experience: ● The devices ( e.g. paper towel spenders ) are often not properly working even if filled with items, or empty :-( ● Fill level of soap spenders is usually invisible :-) ● Clean single-used items :-)
  7. 7. UX @ WC 7 5 Design by Users ● Bring Your own Device, Supermarket Design ● Soap spender, Paper towel, Paper toilet paper ● Features ● Low price ● User Experience ● Self-service instead of professional service :-) ● 100% emptying, fill level of soap spenders is invisible :-) ● Clean single-used items :-) ● Contamination of unused paper towels with water :-( ● Sometimes improper thinning of fluid soap with water :-(
  8. 8. UX @ WC 8 6 Flipcharts created during the Barcamp Session
  9. 9. UX @ WC 9 7 Resume "Design by Users" by "Bring-your-own-Device" win over industrial "User-centric Design", as it is more comfortable for the users PS: I won the main price at the Barcamp tombola, a conference ticket :-)
  10. 10. UX @ WC 9 7 Resume "Design by Users" by "Bring-your-own-Device" win over industrial "User-centric Design", as it is more comfortable for the users PS: I won the main price at the Barcamp tombola, a conference ticket :-)

×