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The Foundations of Success
in Population Health Management
A guided—yet flexible—approach for value-based care
through essential analytics and optimization services
Amy Flaster, MD, MBA – SVP Population Health, Health Catalyst
Eric Just – SVP and GM of Application Suites, Health Catalyst
Background
• Trends in population health
• Market response
• Challenges to success
Population Health Foundations
Solution
• Technology and service
components
• Key benefits and features
Agenda
© 2018
Health
Catalyst
Current Trends: ACO Growth
Continued growth in ACOs, value-based care (VBC) models
3
www.healthaffairs.org/do/10.1377/
hblog20180810.481968/full/
© 2018
Health
Catalyst
Growth across contract types
4
Current Trends: ACO Growth
www.healthaffairs.org/do/10.1377/
hblog20180810.481968/full/
© 2018
Health
Catalyst
Signs of struggle?
5
Current Trends: ACO Growth
www.healthaffairs.org/do/10.1377/
hblog20180810.481968/full/
© 2018
Health
Catalyst
Enrollment continues to climb
6
Current Trends: Medicare Advantage Growth
www.CMS.gov www.kff.org
© 2018
Health
Catalyst
7
• Reduces the time that an ACO can participate
in MSSP without taking financial accountability
for healthcare spending
• 3 years for low-revenue or physician-led ACOS
• 2 years for other new ACOs
• 1 year for existing one-sided ACOs
• Shared savings rate set at 40% for ACOs in
upside-only models, 50% for ACOs at all
levels of risk
The final rule on the Medicare
Shared Savings Program (MSSP),
released in December 2018, is
projected to drive $2.9 billion in
savings over the next 10 years
Current Trends: Changes to MSSP
“Pathways to Success” compels greater accountability for ACOs
© 2018
Health
Catalyst
8
• Five voluntary, risk-based models focused on
primary care for chronically and seriously ill
patients
1. Primary Care First (PCF)
2. Primary Care First – High Need Populations
3. Direct Contracting – Global
4. Direct Contracting – Professional
5. Direct Contracting – Geographic
• Represent a range of risk arrangements
• Incentivize providers to reduce hospitalizations
and cost of care by rewarding them via
performance-based payments
HHS expects one-quarter
of traditional Medicare
beneficiaries—nearly 11
million people—to opt into
the initiative
11
million
Current Trends: Primary Cares Initiative
Accelerate volume à value?
© 2018
Health
Catalyst
9
• Joint healthcare venture between Amazon,
J.P. Morgan, and Berkshire Hathaway
• Nonprofit organization to partner with providers,
focus on the healthcare needs of 1.2 million
employees of three founding companies
• Announced focus areas:
• Ease of healthcare system navigation
• Access to affordable treatment and
prescription medication
• “...Working with insurers, providers, and
pharmacy benefits managers”—work with
existing players rather than uproot them?
CEO Dr. Atul Gawande says that
Haven is “an advocate for the
patient and an ally to anyone—
clinicians, industry leaders,
innovators, policy makers, and
others—who makes patient care
and costs better.”
Current Trends: Employer Innovation
Haven is a place on Earth
© 2018
Health
Catalyst
PHM Remains a Strategic Priority
Recent survey of healthcare leaders
10
2%
14%
24%
32%
29%
0%
5%
10%
15%
20%
25%
30%
35%
Not at All Important Somewhat Important Important Very Important Extremely Important
N = 101
© 2018
Health
Catalyst
Percentage in Downside Risk Contracts
More enthusiasm than risk-sharing
11
28%
29%
22%
16%
4%
1%
0%
5%
10%
15%
20%
25%
30%
35%
Unsure 0% 1 to 25% 26 to 50% 51 to 75% 76 to 100%
N = 82
© 2018
Health
Catalyst
Market is Responding to Growth and Change
Spend is increasing across areas… and in all market segments
12
© 2018
Health
Catalyst
Market is Responding to Growth and Change
Spend is increasing across areas… and in all market segments
13
© 2018
Health
Catalyst
Market is Responding to Growth and Change
1. Need for advanced analytics that stratify patients across combined
claims and clinical data sets
• PHM requires the ability to focus on the highest risk patients, including identifying rising risk
population segments
• Truly integrated data sets are a key differentiator
2. Increased use of AI and machine learning
• A significant area of new product development is in the use of machine learning and AI
algorithms.
3. Demand for expertise, solutions that span the range of PHM needs
• Organizations require extensible or modular technologies and guidance for tailoring
approaches
Personal Observations
14
© 2018
Health
Catalyst
15
Fee-for-
volume
Fee-for-
value
Which data sources should we aggregate and enhance for a
cross-continuum view of patient care?
How do we identify and stratify patients
for high-risk care management?
Are we ready to take on risk
in our next contracts?
What’s driving my high
total cost of care?
How do we succeed in our fee-for-service business,
while continuing to move toward value-based care?
What should we prioritize to improve
quality measure performance?
Still More Questions Than Answers…
Can we transform care delivery in a way
that eases physician burnout?
What’s our chance of success
in this risk-sharing contract?
© 2018
Health
Catalyst
The Health Catalyst PHM Framework outlines the transformative activities and investments
that grow your ability to deliver high quality, cost-effective care for patients across the continuum
Population Health Management (PHM) Framework
Data
Transformation
Lay the groundwork for a
high-functioning analytic
platform
Analytic
Transformation
Build a structure to
identify and evaluate
opportunities
Financial
Transformation
Balance risks and help
set a sustainable
course forward
Care
Transformation
Identify and implement
appropriate changes in
care delivery
Near term
ü Meet contractual
requirements in
FFV contracts
ü Remain successful
in FFS business
Long term
ü Better care quality
ü Lower costs
ü Stronger
organization
ü Healthier
community
1
3a
3b
SUCCESS
2
16
© 2018
Health
Catalyst
To address immediate analytic needs and continue to grow their value-based care business, organizations
typically invest in numerous point solutions.
What Kind of Solution Do You Need?
They lack the foundational components essential for long-term success:
a DATA and ANALYTICS platform
to address the full spectrum and evolving complexity
of population health needs.
Point solutions typically operate from a limited data set.
They are closed systems that are not designed for integration or adaptation.
17
© 2018
Health
Catalyst
18
Health Catalyst enables real solutions today—and tomorrow.
Our data- and analytics-first approach allows you to grow long-term success from the ground up.
A Data- and Analytics-first Approach
A foundation to make your
current population health efforts better
and your future efforts scalable
© 2018
Health
Catalyst
19
PHF Solution Components
The basis for your organization’s transformation
SERVICES
• DOS Marts (Claims, Clinical, Person, Terminology): integrated data
from multiple sources and reusable, customizable logic and algorithms
• Excel-friendly analysis tools: direct access to DOS Marts’
normalized structures
• Population BuilderTM: Stratification Module: custom registries,
exportable to analytics
• Leading Wisely: Population Health Module: visibility and customizability
across key quality and financial performance metrics
• Community Care: track, manage care at the patient and provider level
TECHNOLOGY
• Solution Optimization
Services: strategic and
tactical advice for
optimizing analytic
infrastructure
• Opportunity Analysis
Services: deep-dive
assessment
with recommendations
and roadmap
P O P U L A T I O N H E A L T H F O U N D A T I O N S
Financial
Transformation
Data
Transformation
Analytic
Transformation Care
Transformation
1
3a
3b
2
© 2018
Health
Catalyst
DOS Marts Leading Wisely:
Population Health Module
Population Health Foundations: Technology
20
>300 data sources
(EHR, Financial,
Patient Sat., etc.)
DOS includes tools to manage rapid ingestion
of data across a multitude of data sources
Population BuilderTM:
Stratification Module
Terminology DOS Mart
Person DOS Mart
Clinical DOS Mart
Claims DOS Mart
Configurable system with 50+
out-of-the-box claims-based
measures supports ACO
financial management and
quality measure performance
Data harmonized across multiple
sources into easy-to-use
common models; standard logic
and calculations are applied
Excel-friendly analysis tools
Flexible tools ensure transparency and
bring easy, extensible entrance to
in-depth analysis
Yo u r d a t a f l o w s a c r o s s c o m p o n e n t s
Lets non-technical users quickly
build custom registries; includes
chronic condition registry library,
machine learning risk algorithm,
and access to integrated
claims/clinical data
Community Care
Analytic Accelerator
Serves up data to review
population health, compare
performance to benchmarks,
find opportunities for cost
savings, and help PCPs meet
patient needs
© 2018
Health
Catalyst
Opportunity Analysis
Population Health Foundations: Services
21
An expert-led qualitative and quantitative assessment
that identifies your best opportunities for care
improvement and cost savings—and recommends
initiatives to support short- and long-term success within
specific contractual arrangements.
The analysis explores your position overall and in the
context of specific payer programs and typically includes
inquiry into areas such as:
• Clinical and cost variation
• High-risk cohort identification
• Utilization management
• Network utilization
Leverages our nation-wide experience and
perspective to deliver data-driven insight and
help define a roadmap to success in PHM
Our population health experts work side-by-side with you,
providing guidance for building an analytic infrastructure
aligned with your organization’s specific needs—as well as
helping you establish the logic for provider attribution,
develop stratification algorithms, identify quality measure
focus, select data sources, etc.
Helps organizations derive the most value from their
data and technology—and ensures that your
investments here are tuned to the use cases of VBC
and the goals and realities of the organization
Yo u r c l i n i c a l , f i n a n c i a l , a n d o p e r a t i o n a l e x p e r t s h a v e a p a r t n e r
Solution Optimization
© 2018
Health
Catalyst
22
Population Health Foundations (PHF) Solution
PHF is your answer to population health analytics, with core technology
and services to enable success in value-based care arrangements
• Unified claims and clinical data.
Acquire a comprehensive, cross-continuum view of
each patient and the care they are receiving.
• Flexible, transparent tools for ad hoc
analysis. Open up the black box of PHM analytics,
and get fast access to deeper insights.
• Web-based patient stratification and
registry building. Start with predefined PHM
populations, standard risk scores, and machine
learning models; customize them for your
organization’s needs—and then export the registries
directly into your analytic environment.
• Quality and financial performance metrics
in a single executive dashboard. Choose,
measure, track, and manage the metrics that matter
most for success in your contracts.
• Ability to identify and address gaps in
care. Access actionable analytics to close gaps
in primary and preventive care—helping your
primary care practices deliver the right care at the
right time to every patient.
• Side-by-side partnership with PHM
experts. Access the experience of our
team to maximize the value of your data—and to
guide the way forward.
• An essential starter set to build on—and
grow from. Lay down a robust substructure of
data and analytics with PHF, then add other tools
as needed. Its extensibility and flexibility grow your
ability to respond to your organization’s needs—
whether it’s gaps in HCC coding, patient safety,
clinical variation in CHF, etc.
© 2018
Health
Catalyst
23
Building on the Foundation
Data & Analytic Transformation makes possible Financial & Care Transformation
I n s i g h t t o k n o w w h e r e t o g o , t h e p l a t f o r m a n d t o o l s t h a t h e l p y o u g e t t h e r e
•DOS Marts
•Excel-friendly
analysis tools
•Population Builder:
Stratification Module
•Leading Wisely:
Population Health Module
•Community Care
analytic accelerator
TECHNOLOGY
•Solution
Optimization
•Opportunity
Analysis
P O P U L A T I O N H E A L T H
F O U N D A T I O N S
SERVICES
Identify year-over-year gaps in HCC coding…evaluate the drivers of PMPM
payment performance…understand and manage the true cost of care…
Create insights to drive cost and care improvement for conditions targeted by PHM
initiatives—diabetes, COPD, heart failure…detect, monitor, and prevent patient safety events
DIY
YOUR LOGO
HERE…
DOS and Population Health Foundations
empower you to build your own
differentiating applications and software
Powered by DOS
financial
transformation
care delivery
transformation
© 2018
Health
Catalyst
Sept. 10-12, Salt Lake City, Grand America Hotel
• National Keynotes
• Digital Innovation Showcase
• 28 Educational, Case Study, and Technical Breakouts
• 24 Analytics Walkabout Projects
• Machine Learning Marketplace
• Networking (bringing back ”Braindate”)
• CME Accreditation for Clinicians
• 5-Star Grand America Hotel Experience
• 96 Total Presentations
Healthcare Analytics Summit 19
24

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The Foundations of Success in Population Health Management

  • 1. The Foundations of Success in Population Health Management A guided—yet flexible—approach for value-based care through essential analytics and optimization services Amy Flaster, MD, MBA – SVP Population Health, Health Catalyst Eric Just – SVP and GM of Application Suites, Health Catalyst
  • 2. Background • Trends in population health • Market response • Challenges to success Population Health Foundations Solution • Technology and service components • Key benefits and features Agenda
  • 3. © 2018 Health Catalyst Current Trends: ACO Growth Continued growth in ACOs, value-based care (VBC) models 3 www.healthaffairs.org/do/10.1377/ hblog20180810.481968/full/
  • 4. © 2018 Health Catalyst Growth across contract types 4 Current Trends: ACO Growth www.healthaffairs.org/do/10.1377/ hblog20180810.481968/full/
  • 5. © 2018 Health Catalyst Signs of struggle? 5 Current Trends: ACO Growth www.healthaffairs.org/do/10.1377/ hblog20180810.481968/full/
  • 6. © 2018 Health Catalyst Enrollment continues to climb 6 Current Trends: Medicare Advantage Growth www.CMS.gov www.kff.org
  • 7. © 2018 Health Catalyst 7 • Reduces the time that an ACO can participate in MSSP without taking financial accountability for healthcare spending • 3 years for low-revenue or physician-led ACOS • 2 years for other new ACOs • 1 year for existing one-sided ACOs • Shared savings rate set at 40% for ACOs in upside-only models, 50% for ACOs at all levels of risk The final rule on the Medicare Shared Savings Program (MSSP), released in December 2018, is projected to drive $2.9 billion in savings over the next 10 years Current Trends: Changes to MSSP “Pathways to Success” compels greater accountability for ACOs
  • 8. © 2018 Health Catalyst 8 • Five voluntary, risk-based models focused on primary care for chronically and seriously ill patients 1. Primary Care First (PCF) 2. Primary Care First – High Need Populations 3. Direct Contracting – Global 4. Direct Contracting – Professional 5. Direct Contracting – Geographic • Represent a range of risk arrangements • Incentivize providers to reduce hospitalizations and cost of care by rewarding them via performance-based payments HHS expects one-quarter of traditional Medicare beneficiaries—nearly 11 million people—to opt into the initiative 11 million Current Trends: Primary Cares Initiative Accelerate volume à value?
  • 9. © 2018 Health Catalyst 9 • Joint healthcare venture between Amazon, J.P. Morgan, and Berkshire Hathaway • Nonprofit organization to partner with providers, focus on the healthcare needs of 1.2 million employees of three founding companies • Announced focus areas: • Ease of healthcare system navigation • Access to affordable treatment and prescription medication • “...Working with insurers, providers, and pharmacy benefits managers”—work with existing players rather than uproot them? CEO Dr. Atul Gawande says that Haven is “an advocate for the patient and an ally to anyone— clinicians, industry leaders, innovators, policy makers, and others—who makes patient care and costs better.” Current Trends: Employer Innovation Haven is a place on Earth
  • 10. © 2018 Health Catalyst PHM Remains a Strategic Priority Recent survey of healthcare leaders 10 2% 14% 24% 32% 29% 0% 5% 10% 15% 20% 25% 30% 35% Not at All Important Somewhat Important Important Very Important Extremely Important N = 101
  • 11. © 2018 Health Catalyst Percentage in Downside Risk Contracts More enthusiasm than risk-sharing 11 28% 29% 22% 16% 4% 1% 0% 5% 10% 15% 20% 25% 30% 35% Unsure 0% 1 to 25% 26 to 50% 51 to 75% 76 to 100% N = 82
  • 12. © 2018 Health Catalyst Market is Responding to Growth and Change Spend is increasing across areas… and in all market segments 12
  • 13. © 2018 Health Catalyst Market is Responding to Growth and Change Spend is increasing across areas… and in all market segments 13
  • 14. © 2018 Health Catalyst Market is Responding to Growth and Change 1. Need for advanced analytics that stratify patients across combined claims and clinical data sets • PHM requires the ability to focus on the highest risk patients, including identifying rising risk population segments • Truly integrated data sets are a key differentiator 2. Increased use of AI and machine learning • A significant area of new product development is in the use of machine learning and AI algorithms. 3. Demand for expertise, solutions that span the range of PHM needs • Organizations require extensible or modular technologies and guidance for tailoring approaches Personal Observations 14
  • 15. © 2018 Health Catalyst 15 Fee-for- volume Fee-for- value Which data sources should we aggregate and enhance for a cross-continuum view of patient care? How do we identify and stratify patients for high-risk care management? Are we ready to take on risk in our next contracts? What’s driving my high total cost of care? How do we succeed in our fee-for-service business, while continuing to move toward value-based care? What should we prioritize to improve quality measure performance? Still More Questions Than Answers… Can we transform care delivery in a way that eases physician burnout? What’s our chance of success in this risk-sharing contract?
  • 16. © 2018 Health Catalyst The Health Catalyst PHM Framework outlines the transformative activities and investments that grow your ability to deliver high quality, cost-effective care for patients across the continuum Population Health Management (PHM) Framework Data Transformation Lay the groundwork for a high-functioning analytic platform Analytic Transformation Build a structure to identify and evaluate opportunities Financial Transformation Balance risks and help set a sustainable course forward Care Transformation Identify and implement appropriate changes in care delivery Near term ü Meet contractual requirements in FFV contracts ü Remain successful in FFS business Long term ü Better care quality ü Lower costs ü Stronger organization ü Healthier community 1 3a 3b SUCCESS 2 16
  • 17. © 2018 Health Catalyst To address immediate analytic needs and continue to grow their value-based care business, organizations typically invest in numerous point solutions. What Kind of Solution Do You Need? They lack the foundational components essential for long-term success: a DATA and ANALYTICS platform to address the full spectrum and evolving complexity of population health needs. Point solutions typically operate from a limited data set. They are closed systems that are not designed for integration or adaptation. 17
  • 18. © 2018 Health Catalyst 18 Health Catalyst enables real solutions today—and tomorrow. Our data- and analytics-first approach allows you to grow long-term success from the ground up. A Data- and Analytics-first Approach A foundation to make your current population health efforts better and your future efforts scalable
  • 19. © 2018 Health Catalyst 19 PHF Solution Components The basis for your organization’s transformation SERVICES • DOS Marts (Claims, Clinical, Person, Terminology): integrated data from multiple sources and reusable, customizable logic and algorithms • Excel-friendly analysis tools: direct access to DOS Marts’ normalized structures • Population BuilderTM: Stratification Module: custom registries, exportable to analytics • Leading Wisely: Population Health Module: visibility and customizability across key quality and financial performance metrics • Community Care: track, manage care at the patient and provider level TECHNOLOGY • Solution Optimization Services: strategic and tactical advice for optimizing analytic infrastructure • Opportunity Analysis Services: deep-dive assessment with recommendations and roadmap P O P U L A T I O N H E A L T H F O U N D A T I O N S Financial Transformation Data Transformation Analytic Transformation Care Transformation 1 3a 3b 2
  • 20. © 2018 Health Catalyst DOS Marts Leading Wisely: Population Health Module Population Health Foundations: Technology 20 >300 data sources (EHR, Financial, Patient Sat., etc.) DOS includes tools to manage rapid ingestion of data across a multitude of data sources Population BuilderTM: Stratification Module Terminology DOS Mart Person DOS Mart Clinical DOS Mart Claims DOS Mart Configurable system with 50+ out-of-the-box claims-based measures supports ACO financial management and quality measure performance Data harmonized across multiple sources into easy-to-use common models; standard logic and calculations are applied Excel-friendly analysis tools Flexible tools ensure transparency and bring easy, extensible entrance to in-depth analysis Yo u r d a t a f l o w s a c r o s s c o m p o n e n t s Lets non-technical users quickly build custom registries; includes chronic condition registry library, machine learning risk algorithm, and access to integrated claims/clinical data Community Care Analytic Accelerator Serves up data to review population health, compare performance to benchmarks, find opportunities for cost savings, and help PCPs meet patient needs
  • 21. © 2018 Health Catalyst Opportunity Analysis Population Health Foundations: Services 21 An expert-led qualitative and quantitative assessment that identifies your best opportunities for care improvement and cost savings—and recommends initiatives to support short- and long-term success within specific contractual arrangements. The analysis explores your position overall and in the context of specific payer programs and typically includes inquiry into areas such as: • Clinical and cost variation • High-risk cohort identification • Utilization management • Network utilization Leverages our nation-wide experience and perspective to deliver data-driven insight and help define a roadmap to success in PHM Our population health experts work side-by-side with you, providing guidance for building an analytic infrastructure aligned with your organization’s specific needs—as well as helping you establish the logic for provider attribution, develop stratification algorithms, identify quality measure focus, select data sources, etc. Helps organizations derive the most value from their data and technology—and ensures that your investments here are tuned to the use cases of VBC and the goals and realities of the organization Yo u r c l i n i c a l , f i n a n c i a l , a n d o p e r a t i o n a l e x p e r t s h a v e a p a r t n e r Solution Optimization
  • 22. © 2018 Health Catalyst 22 Population Health Foundations (PHF) Solution PHF is your answer to population health analytics, with core technology and services to enable success in value-based care arrangements • Unified claims and clinical data. Acquire a comprehensive, cross-continuum view of each patient and the care they are receiving. • Flexible, transparent tools for ad hoc analysis. Open up the black box of PHM analytics, and get fast access to deeper insights. • Web-based patient stratification and registry building. Start with predefined PHM populations, standard risk scores, and machine learning models; customize them for your organization’s needs—and then export the registries directly into your analytic environment. • Quality and financial performance metrics in a single executive dashboard. Choose, measure, track, and manage the metrics that matter most for success in your contracts. • Ability to identify and address gaps in care. Access actionable analytics to close gaps in primary and preventive care—helping your primary care practices deliver the right care at the right time to every patient. • Side-by-side partnership with PHM experts. Access the experience of our team to maximize the value of your data—and to guide the way forward. • An essential starter set to build on—and grow from. Lay down a robust substructure of data and analytics with PHF, then add other tools as needed. Its extensibility and flexibility grow your ability to respond to your organization’s needs— whether it’s gaps in HCC coding, patient safety, clinical variation in CHF, etc.
  • 23. © 2018 Health Catalyst 23 Building on the Foundation Data & Analytic Transformation makes possible Financial & Care Transformation I n s i g h t t o k n o w w h e r e t o g o , t h e p l a t f o r m a n d t o o l s t h a t h e l p y o u g e t t h e r e •DOS Marts •Excel-friendly analysis tools •Population Builder: Stratification Module •Leading Wisely: Population Health Module •Community Care analytic accelerator TECHNOLOGY •Solution Optimization •Opportunity Analysis P O P U L A T I O N H E A L T H F O U N D A T I O N S SERVICES Identify year-over-year gaps in HCC coding…evaluate the drivers of PMPM payment performance…understand and manage the true cost of care… Create insights to drive cost and care improvement for conditions targeted by PHM initiatives—diabetes, COPD, heart failure…detect, monitor, and prevent patient safety events DIY YOUR LOGO HERE… DOS and Population Health Foundations empower you to build your own differentiating applications and software Powered by DOS financial transformation care delivery transformation
  • 24. © 2018 Health Catalyst Sept. 10-12, Salt Lake City, Grand America Hotel • National Keynotes • Digital Innovation Showcase • 28 Educational, Case Study, and Technical Breakouts • 24 Analytics Walkabout Projects • Machine Learning Marketplace • Networking (bringing back ”Braindate”) • CME Accreditation for Clinicians • 5-Star Grand America Hotel Experience • 96 Total Presentations Healthcare Analytics Summit 19 24