HCL helped a major Asian airline reduce its IT costs by 25% by assessing the airline's application portfolio, rationalizing spending, and reducing redundant applications. Using tools like PRIZMTM, HCL provided visibility into the airline's application inventory and usage. This enabled optimizing the portfolio by removing obsolete and redundant applications, reducing the application landscape by over 50% and the legacy application footprint by over 75%. The solutions also improved alignment with business priorities and established a platform for ongoing portfolio monitoring and management.

3. TRAVEL

4. HCL helps a leading airline in
Asia reduce 25% of its IT cost
BACKGROUND
 The airline is the flag carrier of Hong Kong with operations spanning passenger
and cargo services to 114 destinations in 36 countries worldwide, including code
shares and joint ventures.
 In the space of a year, our engagement areas with this client spanned:
 Application Portfolio Assessment (APA) for better visibility of application
inventory, and portfolio optimization
 Maintenance and enhancements of the CUPAC System (DCS, LDP, FDC,
ABC) and its interfaces
 Assessment of a Service Center for providing consulting services for in-
sourcing of CPA’s Help Desk
CHALLENGES / OBJECTIVES
The airline was evaluating the visibility of its applications portfolio and IT spend for
SNAPSHOT
further investments during the economic downturn. It faced challenges in:
 Vertical: Travel, Transportation & Logistics
 Providing visibility into its applications inventory
 Micro-vertical: Travel
 Allocating Total Cost of Ownership for the applications
 Establishing a platform for centralized IT Portfolio Management  Service Areas: Application Portfolio
 Establishing a platform for ongoing Application Portfolio Monitoring Assessment (APA), Application Maintenance
 Optimizing its portfolio to reduce redundancy and risk and Enhancement
 Aligning applications to the business  IPs / Frameworks: HCL’s APO Methodology
 Identifying outsourcing options for its IT Portfolio enabled by PRIZM™

5. THE SOLUTION
With the aid of cutting edge tools, we were able to help optimize the applications portfolio and mitigate obsolescence
 In terms of visibility provided:
 Made an inventory of live and obsolete applications. PRIZM™ enabled dependency diagrams for the
entire applications portfolio and also provided visibility into the utilization of resources across
IT, which helped enable optimal performance
 In terms of agility delivered:
 Aligned business functions with the applications portfolio and established a platform for cost
administration. We also provided recommendations for process improvements that would help
increase delivery efficiency
 In terms of sustainability provided:
 Realigned the applications portfolio according to customer priorities, and PRIZM™ enabled the
required dashboards for continued monitoring and maintenance of the applications portfolio
 In terms of scalability planned:
 Our optimization recommendations in certain areas led to over 30% savings and over 50% reduction
in the application landscape and automation of manual processes, amongst other benefits
RESULTS / BENEFITS
 Allocated TCO for all applications
 Rationalized the IT spend and created a stable platform for optimized administration
 Reduced IT spend by over 25% in identified clusters for optimization
 Reduced the legacy application footprint by over 75%
 Removed all redundant applications that existed as a result of M&A activities
 Improved alignment to defined enterprise architecture guidelines
 Realigned the application portfolio to business priorities

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com