http://www.hcltech.com/retail-consumer/overview~ for more Retail

4. HCL provides complete IT support to its
client’s constituent companies
BACKGROUND
 Our client is a Fortune 500 multi-billion dollar US designer and marketer of
branded apparel, footwear and accessories.
 HCL is providing complete IT support to all its constituent companies, including
on-site production support and enhancement. Our offshore facility at Gurgaon,
India, provides IT consultancy and is executing a number of software
development & maintenance assignments - solutions based on Microsoft and
Java technologies, AS/400 and a number of third party packages that our client
has implemented.
CHALLENGES / OBJECTIVES
 Highly complex systems landscape limiting scalability and flexibility, with
SNAPSHOT
high TCO
 Vertical: Retail (Apparel & Footwear)
 Heterogeneous business process environment making it difficult - to
 Service Areas: IT Consultation & Support,
respond quickly to business changes, and to allow systemic integration Application Development, Maintenance &
of new acquisitions Enhancement
 Huge cost of maintenance of the business and systems infrastructure  Technology: Software: AS/400, Web
 High concept to store cycle time and cost methods, J2EE, Web logic, .NET, VB, ASP,
Oracle, SQL Server; Hardware: AS/400, Win
 No application available for CXOs and senior management to check the NT/2000 server & Client machines
health of the company at any point in time  Tools/Packages: Microsoft Visual Source
 Huge M&A costs and effort Safe, MS –Project 2000

5. THE SOLUTION
HCL provided a solution in two phases:
 1st Phase: Rational Integration
 Best in class corporate point solutions
 Integrated with legacy divisional systems
 2nd Phase: Single System
 Implemented UGS Team Center PLM/PDM for Product Lifecycle, SAP AFS to take care of merchandising systems
and WM for warehouse systems
 Business Process Reorganization and best practices
 Migrated the old retail application (with 23,000 Function Points / 1.3 Million LOC) from mainframe to i-series
 Developed an application for the CXO group to provide insight into the performance of the company, with defined KPIs.
This eased the management decision making process
 Reverse engineered the application to generate functional specifications for the retail application
 Customized the retail application by parameterizing for better M&A turnaround time and systems consolidation
 Developed an automated solution for the retail purge process with optimized packing of purge items
 Implemented Siemens Team Centre to collaborate with external partners, provide role based access, track design &
development, and streamline the sourcing process
 Provided integration to key business systems – SAP AFS to UGS Team Center, PLM & PkMS
RESULTS / BENEFITS
Migration gave a new lease of life to a 20 year old application, which in turn provided the following benefits:
 Reduction in infrastructure costs: Decommissioning of S/390 resulted in huge savings; reduction in technical staff for OS
support from 6 to 2 and operations staff from 8 to 3; on consolidating the corporate data center, 14FTEs were reduced
 Improvement in performance: The purge process improved from 11 hours per run to 7 hours per run; weekly runs improved from
2 hours to 45 minutes; nightly batch run was reduced by 1 hour
 Improvement in application stability: Average faults per function point as reported during the last 12 months is 30% less than
the industry average [as per the SPR study]
 CXO Dashboard: An integrated framework to view all functional areas of business – spread across multiple chains in the group
 Reduced M&A time – from 18 months to 3-6 months
 Sarbanes Oxley compliance: ALDON implemented; functional and technical documents have been developed using the X-
Analysis tool
 PDM & PLM implementation: Helped to take products from trend to design to sourcing to manufacturing to the end customer in a
seamless stream in a much shorter time

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com