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HCL e-Discovery&
Document Review Solutions
Delivering Efficient Back office Services
with Effective Legal Compliance



e-Discovery companies are leveraging cloud computing and deployment of Software as a Service (SaaS) platforms with focus on back office services to
improve legal compliance service levels.

       Challenges                                                                      HCL Solution
? the document population
Shrinking                                                                    Best-in-class tools and resources with data technical skills to filter the document population
                                                                             ?
?court dates for producing documents
Meeting                                                                      Legal project management tool (GLITTER) to track activities and manage by metrics
                                                                             ?
Data protection
?                                                                            ? Corporate Information Security (CIS) system for data protection
                                                                             Deploying
? relevant documents
Producing                                                                    Domain expertise in FRCP regulations and litigations
                                                                             ?
                                                                             ? developed Legal Project Management/BPM to track workflow, document flow &
                                                                             In house
                                                                                 metrics to provide management visibility
       HCL Expertise
? of experience in end-to-end E-discovery & document review
2+ years
? in Clearwell, IPRO-E capture, Relativity, Concordance tools
Expertise
? Sigma & Legal Project management
LEAN Six
Established Corporate Information Security system for data protection with certification from ISO 27001: 2005, ISO 9001:2000, SAS 70 Compliant, ISO 14001:2004,
?
   ISO 20000:2005, OHSAS 18001:1999


HCL Service Offerings
                                                                                e-discovery
                                                                                                     Document
                                                   Data                                               Review/                           Litigation
                               Collection       extraction       Imaging              Export                           Production
                                              / Processing                                            Hosting                            Support
                                                                                                      Solution
                                                                Placeholder           Sorting           Upload       Review Request    Deposition
                              Harvest Data   Keyword Search
                                                                  Review                                                               Summaries

                                                                 Exception                                                               Case
                                Forensics     Deduplication                        Endorsement      Concept Review   DVD/Hard drive
                                                                 Handling                                                             Summarization

                               Early Case                                                              Privilege/                       Service of
                                                Denisting       Reprocess          Export Setting     Responsive     Data Retention
                               Assessment                                                               Review                           Process

                                                  OCR           Set flags for
                                                                 quality fix

                                                Filtering     Process Special
                                                                 Handling

                                              Image Setting   Files Redaction


                                                 Culling

                                               Coding &
                                             Supplementary
                                                Coding
Business Performance Management Engine

                                                                           Multi
                                                                       Location /
                                                                     Multi User Level
                                                                         Access




                                                                                                 Automatic
                                            Web-based Tool
                                                                                                Time Tracker




                                                         Manage                          Workflow
                                                        by Metrics                        Engine-
                                                                                       Triggering of
                                                                                          Activity



Reports                                 Admin                            Allocation                                 Processing             Quality
Error Accuracy Report
?                                       Matter Upload
                                        ?                                ? Type
                                                                         By Work                                    Abstraction
                                                                                                                    ?                      Sampling
                                                                                                                                           ?
                                                                                                                                              Methodology
Completed/Pending/Work in Progress
?                                       Role Mapping
                                        ?                                ? of Population for
                                                                         Sampling                                   Setting Case Status
                                                                                                                    ?
   report                                                                    Quality                                                       Track Error
                                                                                                                                           ?
                                        Update Tracker
                                        ?
                                                                                                                                              Parameters
? Daily Status report
Hourly /                                                                 ? Triggering of
                                                                         Automatic
                                                                             Event
Matter Tracker
?




                                                   Business Benefits

                                          ? service levels
                                          Increased
                                          On time production of documents
                                          ?
                                          30% reduction in cost per Giga Byte
                                          ?
                                          ?standardization
                                          Process
                                          ? of resources on adhoc request
                                          Scalability
                                          Competitive pricing to end customers
                                          ?




Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital
engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now,
90,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world.
How can I help you?

www.hcltech.com             www.hclbpo.com




                     Give your Organisation the advantage of HCL e-Discovery services. To schedule a meeting or to set up a pilot, mail:
                                                                lpo.marketing@hcl.com

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