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The Art of Leadership 
Hayes Roth, Class of ‘72 
University of Miami Career Leadership Webinar 
November 12, 2014
What we’ll talk about today: 
• What do great leaders do? 
– Some heroes and observations 
• How do you become one? 
– The learning curve of leadership in four 
not-so-easy steps 
• Conclusions, questions & some suggested 
reading 
2
“To err is human. To blame someone 
else shows management potential!” 
-Anonymous 
3
What Makes a Great Leader? 
4
I mean this kind… 
5
Not this kind 
6
Do you have a favorite leader? 
Here are some of mine…. 
7
– Strong principles, vision and 
resolve 
– Underestimated by everyone 
– Exceptional writer and 
communicator 
– “Learned on the job;” willing to 
change and adapt to new 
realities 
– Listened to opposing views but 
took responsibility for the 
decision 
– Compassionate, human touch 
– Legendary, self-effacing wit 
7
– Determined, unwavering, and 
fearless 
– Prolific writer, inspiring orator 
and powerful communicator 
– Strategic visionary 
– Bold innovator; technological 
pioneer 
– Undaunted by failure 
– Heard and answered to the voice 
of his constituents 
– Penetrating wit 
8
– First UK female Prime Minister 
– Clear vision and mission 
– Exceptional orator and debater 
– Fearless in her convictions 
– Bold thinker 
– Collaborative partner 
– Decisive and resolute, even if it 
was the unpopular path 
– Acerbic humor 
9
– “The Great Communicator” 
– Clear, unwavering vision 
– Understood that nothing is 
accomplished without some 
compromise 
– Underestimated throughout his 
life– and used it to his advantage 
– Bold thinker; not afraid to be 
unpopular 
– Persuaded even his enemies 
through charm, humor and 
clearly argued big ideas 
10
– Creator and Chairman of Young & 
Rubicam Group 
– Bold industry innovator 
– Conceived integrating marketing 
communications services under 
one “roof” (YRG) 
– Ambassador to Canada 
– Articulate, distinctive speaker and 
writer 
– Fierce competitor but always a 
gracious, self-effacing gentleman 
– Hired best talent and empowered 
them to succeed 
– Always “We” vs. “I” 
Ed Ney 
11
What character traits did they share? 
– Saw the “larger objective,” whatever the individual challenges, and stayed 
on course to its conclusion 
– Persuasive communicators-- articulating big, complex ideas and ideals in 
clear, relevant terms 
– Not afraid to try and fail 
– Built effective, loyal teams who transcended cultures, politics, agendas 
and sometimes geographies 
– Connected personally with their constituents through genuine humanity 
and engaging wit 
In short… They inspired trust, confidence and 
tremendous achievement in those they led 
12
But what about us mortals? 
How can we learn from and apply these exceptional traits in our 
own lives and careers? 
Are they really teachable? 
Do we even want to be leaders? 
Or can these ideas simply help us just be better managers, 
partners and citizens? 
13
But what about us mortals? 
How can we learn from and apply these exceptional traits in our 
own lives and careers? 
Are they really teachable? 
Do we even want to be leaders? 
Or can these ideas simply help us just be better managers, 
partners and citizens? 
I believe the answer is “yes” 
14
Some possibly useful things I’ve 
learned from great leaders over 40 
years in the marketing 
communications business. 
15
Developing Leadership Skills 
Starting out 
1. Listen and observe 
2. Learn and do your job well… and be curious about what 
others are doing and why 
3. Earn the trust of those with whom you work 
– “The Rule of the 98th Percentile” 
16
Developing Leadership Skills 
Starting out 
4. Be open to other points of view– and learn from them 
– “The 10% Rule” 
– This applies to personal critique as well 
5. Always seek new responsibilities (after demonstrating your 
ability to handle what you’ve got) 
17
Developing Leadership Skills 
Starting out 
6. Be a good teammate 
– “The Rule of the Trench” 
7. If you see something that needs fixing, recommend a 
solution… and offer to do that work yourself 
8. Find a mentor– or mentors– you respect and watch how they 
do what they do: 
– What makes them successful? 
– How do they manage their teams? 
– How do they work with their clients? 
– How do they manage upwards? 
18
“It is amazing what you can accomplish if you do not care 
who gets the credit.” 
- 
Harry S. Truman 
19
Developing Leadership Skills 
Growing & Building 
1. Learn to manage others 
• Directly 
– Clear Direction w/specific deliverables & timing 
– Positive reinforcement along the way 
– Course correction where & when necessary 
– Remain open to new ideas & approaches 
• Indirectly 
– Same as above, maintaining frequent communication 
– Keep their managers informed and share praise openly for 
good work 
• And don’t forget “Please” and “Thank you!” 
20
Developing Leadership Skills 
Growing & Building 
2. Become the “Go to Guy/Girl” 
– Be known as the person who takes on the tough assignments 
and sees them through successfully 
– Build your “posse” – your trusted fellow professionals who will 
always come through for you and with you… and you for them! 
– Make sure they get appropriate visibility and credit 
21
Developing Leadership Skills 
Growing & Building 
3. Seek every opportunity to write and present 
– Leadership demands exceptional communications skills 
– If writing/speaking doesn’t come naturally, get training! 
4. Look for new ways to add value 
– To your organization 
– To your clients 
– To your community 
22
23
Developing Leadership Skills 
Overcoming Adversity 
1. When it all goes wrong… 
• The inevitable set back (“Man plans, God laughs.”) 
• Learning from mistakes 
– All failures are opportunities 
– No one is interested in excuses 
– There is only the path forward 
24
Developing Leadership Skills 
Overcoming Adversity 
2. Reinventing yourself 
– Applying the lessons of failure 
– Dealing with new realities 
– Rebuilding your personal “brand” 
– Setting new goals 
– Holding yourself accountable 
25
“You will make money, you will lose money… and 
you will make money again. But if you lose your 
reputation, you will never get it back.” 
- Elias Mestel 
26
Developing Leadership Skills 
Taking the High Ground 
1. Leading from Strength 
• The long-term view 
- “The Old Sailor’s Rule” 
2. Look for– and embrace– problems 
• Your job is now to help others solve them 
• “The sin of micro-management” 
- You may still need to get your hands dirty… just don’t get 
stuck in the mud! 
• Invest your time productively 
27
Developing Leadership Skills 
Taking the High Ground 
3. Take Responsibility for your actions 
- “Success has many authors; failure only one” 
- The Eisenhower Principle 
28
“A big man can make you feel small, but a 
great man will make you feel ten feet tall!” 
- Me (I 
think) 
29
In sum 
Leadership is learned… and earned 
– Great leaders listen well and communicate clearly 
– Great leaders think big and long-term 
– Great leaders build loyal, effective teams through 
inspiration and incentive 
– Great leaders stay the course and shake off failure 
– Great leaders take their goals very seriously, but not 
themselves 
30
In sum 
Leadership is learned… and earned 
Go be one! 
We need you. 
31
Some suggested reading 
“Lincoln” by Gore Vidal (the “faction” precursor to Doris Kearns Goodwin’s 
“Team of Rivals” history of the same events) 
“Seven Pillars of Wisdom,” by T.E. Lawrence (or Michael Korda’s “Hero,” which 
is an excellent recent biography of Lawrence) 
“Personal Memoirs of U.S. Grant,” by U.S. Grant 
“Reagan at Reykjavik” by Ken Adelman 
Anything by or about Winston Churchill 
Anything by David McCullough 
32
Thank you! 
Questions? 
hayes.roth@harothconsulting.com 
harothconsulting.com 
33

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Hayes Roth, HA Roth Consulting - University of Miami Career Leadership

  • 1. The Art of Leadership Hayes Roth, Class of ‘72 University of Miami Career Leadership Webinar November 12, 2014
  • 2. What we’ll talk about today: • What do great leaders do? – Some heroes and observations • How do you become one? – The learning curve of leadership in four not-so-easy steps • Conclusions, questions & some suggested reading 2
  • 3. “To err is human. To blame someone else shows management potential!” -Anonymous 3
  • 4. What Makes a Great Leader? 4
  • 5. I mean this kind… 5
  • 7. Do you have a favorite leader? Here are some of mine…. 7
  • 8. – Strong principles, vision and resolve – Underestimated by everyone – Exceptional writer and communicator – “Learned on the job;” willing to change and adapt to new realities – Listened to opposing views but took responsibility for the decision – Compassionate, human touch – Legendary, self-effacing wit 7
  • 9. – Determined, unwavering, and fearless – Prolific writer, inspiring orator and powerful communicator – Strategic visionary – Bold innovator; technological pioneer – Undaunted by failure – Heard and answered to the voice of his constituents – Penetrating wit 8
  • 10. – First UK female Prime Minister – Clear vision and mission – Exceptional orator and debater – Fearless in her convictions – Bold thinker – Collaborative partner – Decisive and resolute, even if it was the unpopular path – Acerbic humor 9
  • 11. – “The Great Communicator” – Clear, unwavering vision – Understood that nothing is accomplished without some compromise – Underestimated throughout his life– and used it to his advantage – Bold thinker; not afraid to be unpopular – Persuaded even his enemies through charm, humor and clearly argued big ideas 10
  • 12. – Creator and Chairman of Young & Rubicam Group – Bold industry innovator – Conceived integrating marketing communications services under one “roof” (YRG) – Ambassador to Canada – Articulate, distinctive speaker and writer – Fierce competitor but always a gracious, self-effacing gentleman – Hired best talent and empowered them to succeed – Always “We” vs. “I” Ed Ney 11
  • 13. What character traits did they share? – Saw the “larger objective,” whatever the individual challenges, and stayed on course to its conclusion – Persuasive communicators-- articulating big, complex ideas and ideals in clear, relevant terms – Not afraid to try and fail – Built effective, loyal teams who transcended cultures, politics, agendas and sometimes geographies – Connected personally with their constituents through genuine humanity and engaging wit In short… They inspired trust, confidence and tremendous achievement in those they led 12
  • 14. But what about us mortals? How can we learn from and apply these exceptional traits in our own lives and careers? Are they really teachable? Do we even want to be leaders? Or can these ideas simply help us just be better managers, partners and citizens? 13
  • 15. But what about us mortals? How can we learn from and apply these exceptional traits in our own lives and careers? Are they really teachable? Do we even want to be leaders? Or can these ideas simply help us just be better managers, partners and citizens? I believe the answer is “yes” 14
  • 16. Some possibly useful things I’ve learned from great leaders over 40 years in the marketing communications business. 15
  • 17. Developing Leadership Skills Starting out 1. Listen and observe 2. Learn and do your job well… and be curious about what others are doing and why 3. Earn the trust of those with whom you work – “The Rule of the 98th Percentile” 16
  • 18. Developing Leadership Skills Starting out 4. Be open to other points of view– and learn from them – “The 10% Rule” – This applies to personal critique as well 5. Always seek new responsibilities (after demonstrating your ability to handle what you’ve got) 17
  • 19. Developing Leadership Skills Starting out 6. Be a good teammate – “The Rule of the Trench” 7. If you see something that needs fixing, recommend a solution… and offer to do that work yourself 8. Find a mentor– or mentors– you respect and watch how they do what they do: – What makes them successful? – How do they manage their teams? – How do they work with their clients? – How do they manage upwards? 18
  • 20. “It is amazing what you can accomplish if you do not care who gets the credit.” - Harry S. Truman 19
  • 21. Developing Leadership Skills Growing & Building 1. Learn to manage others • Directly – Clear Direction w/specific deliverables & timing – Positive reinforcement along the way – Course correction where & when necessary – Remain open to new ideas & approaches • Indirectly – Same as above, maintaining frequent communication – Keep their managers informed and share praise openly for good work • And don’t forget “Please” and “Thank you!” 20
  • 22. Developing Leadership Skills Growing & Building 2. Become the “Go to Guy/Girl” – Be known as the person who takes on the tough assignments and sees them through successfully – Build your “posse” – your trusted fellow professionals who will always come through for you and with you… and you for them! – Make sure they get appropriate visibility and credit 21
  • 23. Developing Leadership Skills Growing & Building 3. Seek every opportunity to write and present – Leadership demands exceptional communications skills – If writing/speaking doesn’t come naturally, get training! 4. Look for new ways to add value – To your organization – To your clients – To your community 22
  • 24. 23
  • 25. Developing Leadership Skills Overcoming Adversity 1. When it all goes wrong… • The inevitable set back (“Man plans, God laughs.”) • Learning from mistakes – All failures are opportunities – No one is interested in excuses – There is only the path forward 24
  • 26. Developing Leadership Skills Overcoming Adversity 2. Reinventing yourself – Applying the lessons of failure – Dealing with new realities – Rebuilding your personal “brand” – Setting new goals – Holding yourself accountable 25
  • 27. “You will make money, you will lose money… and you will make money again. But if you lose your reputation, you will never get it back.” - Elias Mestel 26
  • 28. Developing Leadership Skills Taking the High Ground 1. Leading from Strength • The long-term view - “The Old Sailor’s Rule” 2. Look for– and embrace– problems • Your job is now to help others solve them • “The sin of micro-management” - You may still need to get your hands dirty… just don’t get stuck in the mud! • Invest your time productively 27
  • 29. Developing Leadership Skills Taking the High Ground 3. Take Responsibility for your actions - “Success has many authors; failure only one” - The Eisenhower Principle 28
  • 30. “A big man can make you feel small, but a great man will make you feel ten feet tall!” - Me (I think) 29
  • 31. In sum Leadership is learned… and earned – Great leaders listen well and communicate clearly – Great leaders think big and long-term – Great leaders build loyal, effective teams through inspiration and incentive – Great leaders stay the course and shake off failure – Great leaders take their goals very seriously, but not themselves 30
  • 32. In sum Leadership is learned… and earned Go be one! We need you. 31
  • 33. Some suggested reading “Lincoln” by Gore Vidal (the “faction” precursor to Doris Kearns Goodwin’s “Team of Rivals” history of the same events) “Seven Pillars of Wisdom,” by T.E. Lawrence (or Michael Korda’s “Hero,” which is an excellent recent biography of Lawrence) “Personal Memoirs of U.S. Grant,” by U.S. Grant “Reagan at Reykjavik” by Ken Adelman Anything by or about Winston Churchill Anything by David McCullough 32
  • 34. Thank you! Questions? hayes.roth@harothconsulting.com harothconsulting.com 33