1. Eight Pillars of Strategic Relationship Planning
In our experience working with leading companies around the world, we’ve found that
many are faced with the same fundamental challenges. These issues of commonality are
what we call the Eight Pillars of Strategic Relationship Planning and they are areas in
which relationships can make the biggest impact.
Strategic Relationship Planning™ (SRP) is the process of transforming an organization’s
most valuable relationships into quantifiable performance execution and results. The
outcome is Relationship Economics® - the art and science of relationships.
Below are just some of the areas in which we create significant results for key clients:
Strategic Focus – In most companies, there is no shortage of strategy. But it is at the
execution level where the strategy typically falls apart. How do you close the strategy-
execution gap and help management execute on these great ideas?
Revenue Growth – Companies have many revenue engines – from sales and marketing to
business development – but they are rarely all on the same page. How do you accelerate
your organization’s profitable revenue growth?
Talent Development – Your human capital is your greatest asset. But how do you find,
attract, and retain top talent? How do you effectively invest in your employees to realize
the greatest ROI on your human capital?
Cost Performance – Every dollar saved at the bottom line could mean an additional $2
added to the topline. How can you leverage relationships with suppliers to eliminate
redundancy, inefficiency, and ineffectiveness from your overall cost structure?
Process Optimization – There is a reason that franchise opportunities do well. They follow
a systematic, disciplined process for success. How do you build repeatable, predictable
processes to scale your business?
Matrix Effectiveness – Organizations are complicated structures. With multiple reporting
structures in different geographic locations and with different agendas, how do you get
everyone on the same page to focus on execution?
Competitive Differentiation – From customer satisfaction to customer loyalty and
innovation – how do you elevate your products & services “above the noise” and convey
your unique value proposition?
Corporate Reputation – Your credibility and visibility. Not just from a financial
perspective, but also the perception of different stakeholders that contribute to that
reputation including analysts and investors. How can you improve and maintain these
relationships?