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Human Resources Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction to Human Resource Management By Dr. Jacob Cherian  M.Com., M.S.W., M.Phil., Ph.D. Chairman, Marketing Dept., College of Business Administration, Jeddah.
Human Resource Management Human Resource Management is a management function involving procurement of suitable human  resources, train and develops their competencies,  motivate them, reward them effectively and create in them an urge to be part of the management team whose aim should be rendered, dedicated, committed  service for the success and growth of the organisation.
Personnel vs Human Resource Management   ( (5) Employees are utilized for mutual benefit both for organisation and employees’ own (5)  Employees are utilized for organizational benefit (4) Employee is treated as a resource. Employees are utilized for organizational benefit (4) Employee is viewed as a tool or equipment which can the purchased and used (3) Employees are treated as profit centre and hence they invest in Human Resources Development -and future accrues from this resources (3) Employee is treated as cost centre and hence controls cost of “Personnel” in the organisation (2) HRM views man not only as economic person but looks at him as a full person — taking social and psychological factors in views. (2) Personnel Management views man as economic person (1) HRM is management of employees’ skills, knowledge, abilities, talents, aptitude, and creative abilities.  1) Personnel Management is management of people
NEED AND IMPORTANCE OF HUMAN RESOURCE PLANNING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FUNCTIONS OF HUMAN RESOURCE MANAGEMENT
Limitations of Human Resource Management 1. Future is uncertain: 2. Conservative attitude of management: 3. Problem of discarding surplus staff: 4. Time Consuming and Paper Work: 5. Problem of recognizing change: 7. Expensive: 6. Shortages of highly skilled personnel:
HUMAN RESOURCE PLANNING ,[object Object],[object Object],[object Object]
 
PROCESS OF HUMAN RESOURCE PLANNING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Analysis ,[object Object],[object Object]
Job Analysis Job Description Job Specification Job title Duties & responsibilities Working conditions Salary & incentives Qualification Qualities Experience Family background Machines to be used Training Inter-personal skills
[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose of Job Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It gives a clear idea about he requirments of the candidates 6. Use to Candidate It gives a clear information about the job to be done It contains details of candidate 5. Contents  It contains details of the job It is more simple in nature 4. Nature It is in more complex in nature It focuses on candidate 3. Job / Candidate Focus It focuses on job It follows job description ,[object Object],[object Object],Job specification give details relating to the candidate who is expected to do the job such as qualities and qualifications ,[object Object],[object Object],Job Specification Job Description
Recruitment and Selection ,[object Object],[object Object]
Recruitment ,[object Object],[object Object]
Selection ,[object Object],[object Object]
Sources of Recruitment of Personnel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages of Internal Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Demerits of Internal Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
External Sources ,[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages of External Sources ,[object Object],[object Object],[object Object],[object Object]
Demerits of External Sources ,[object Object],[object Object],[object Object],[object Object]
SELECTION PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Employment Tests Use of employment tests is fairly widespread in personnel selection. Such tests provide a systematic basis for comparing performances, personality traits, and intelligence .  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Performance Test: ,[object Object]
2. Personality Test: ,[object Object]
3. Aptitude ‘Test: ,[object Object]
4. Interest Test: ,[object Object]
5.   Intelligence Test: ,[object Object]
6. Projective Test: ,[object Object]
7.   General knowledge Test: ,[object Object]
8. Perception Test  ,[object Object]
Advantages of Tests ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to make testing more effective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interview ,[object Object]
To the Company ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To the Candidates ,[object Object],[object Object],[object Object],[object Object]
Guidelines to make interview more effective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines during the Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
After the Interview ,[object Object],[object Object],[object Object]
Importance of Scientific Selection Policy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of the Selection Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],- Conducting Interviews - Advertising job. - Application of Tests - Determining sources - Initial Screening - Job analysis . It involves a series of steps It normally involves Steps Involves It is a process of choosing the most suitable candidate from those who apply for job. It is a process of searching for prospective employees and stimulating them to apply for jobs Meaning SELECTION RECRUITMENT
The purpose of selection is to select the most suitable candidate and rejecting others. The purpose of recruitment is to attract as much candidates as possible. Purpose Selection follows recruitment. Recruitment precedes selection. Order The final selection decision is a major factor. Advertising the job is a major factor. Major Factor  
It is complicated process and normally experts are required to conduct tests and interviews. It is a simple process and normally does not require help from experts Help from experts Selection is a lengthy process and as such time consumed is quite more. Recruitment requires less time as it normally involves advertising the job. Time required a line function. the top department and it is so it is a staff function department concerned or by personnel departmental, Selection is done by the Recruitment is done by the Staff / Line Function
Selection is subjective as there may be favouritism, and bias in selection. Recruitment is more objective in nature. Subjective/Objective conducting interviews. - money is spent on testing and advertising the job. Selection is quite expensive as Recruitment normally is not Cost factors
GROUP DISCUSSIONS ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training & Development ,[object Object],[object Object],[object Object],[object Object]
MEANING OF DEVELOPMENT ,[object Object],[object Object],[object Object]
PURPOSES OF TRAINING AND DEVELOPMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AREAS OF TRAINING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BENEFITS  I  ADVANTAGES 0F TRAINING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Training ,[object Object],[object Object],[object Object],[object Object]
Methods of Training for Operative Personnel ,[object Object],[object Object],[object Object],[object Object],[object Object]
Methods of Managerial Training and Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OFF-THE-JOB METHODS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PERFORMANCE APPRAISAL ,[object Object]
Principles of employee appraisal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of Performance Appraisal Hallo effect ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Techniques of Performance Appraisal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TECHNIQUES OF PERFORMANCE APPRAISAL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
(i) Simple Ranking Method: ,[object Object]
(ii) Alternation ranking method: ,[object Object],[object Object]
(iii) Paired Comparisons: ,[object Object],4-5 3-5 2-5 1-5 - 3-4 2-4 1-4 - - 2-3 1-3 - - - 1-2
[object Object],[object Object],[object Object]
3. Graphic Rating Scale: ,[object Object],[object Object]
3. Graphic Rating Scale: ,[object Object],Poor Average √ √ Good √ Excellent Dependability Quantity of Work Quality of Work
4. Behaviourally Anchored Rating Scale (BARS) : ,[object Object],[object Object]
5. Critical Incident Method: ,[object Object],[object Object]
6. Check List: ,[object Object],[object Object],[object Object]
7. Role Analysis: ,[object Object],[object Object]
8. Management by Objectives (MBO)  ,[object Object],[object Object],[object Object],[object Object],[object Object]
9. Confidential Reports: ,[object Object]
10. Assessment Centers: ,[object Object],[object Object]
WHO SHOULD BE INVOLVED IN PERFORMANCE APPRAISAL ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wages and Salary ,[object Object]
Factors influencing Wage Rates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time Rate System ,[object Object]
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Piece Rate System   ,[object Object]
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Disadvantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strict supervision is not necessary Strict supervision is necessary 7. Supervision Production goes faster but quality may suffer Production goes slow but quality is maintained 6. Effect on production It makes distinction It does not make any distinction between the efficient and inefficient employees 5. Distinction between employees Employers and efficient employees support this system Employees & trade unions supports this system 4. Acceptability It is complicated method It is easy to understand and simple to administer 3. Nature of method It does not give guarantee of minimum wages It gives guarantee of minimum wages 2. Guarantee of minimum  wages Payment is made on the basis of production given by the employees Payment is made on the basis of time spent by the employees 1. Payment basis Piece wage system Time wage system Points of difference
ESSENTIALS OF A SOUND WAGE PLAN  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Incentive Wage Plan ,[object Object]
ESSENTIAL FEATURES OF A GOOD INCENTIVE WAGE PLAN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Incentive Wage Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Halsey plan: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Rowan plan: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Taylor's Differential Piece Rate Plan   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Emerson's Efficiency Plan:   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5. Gantt's Bonus Plan : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
6. Beadeaux Point Premium Plan: ,[object Object],[object Object],[object Object]
7. Priestman Bonus System: ,[object Object],[object Object]
Project Reports. ,[object Object],[object Object],[object Object],[object Object]
PROMOTION ,[object Object],[object Object],[object Object],[object Object],[object Object]
Basis of promotion  Seniority, vs. Merit ,[object Object],[object Object],[object Object]
Arguments for Seniority: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Arguments Against Seniority: ,[object Object],[object Object],[object Object],[object Object]
Arguments For Merit: ,[object Object],[object Object],[object Object],[object Object]
Arguments Against Merit: ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Demotion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effects of Demotion: ,[object Object],[object Object],[object Object],[object Object]
Essential Conditions for Effectiveness: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
TRANSFER ,[object Object]
A good transfer policy should have the following features. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advantages of a Good Transfer Policy: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Distinction between Promotion and Transfer
Definition and Meaning: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consequences of Low Morale: ,[object Object],[object Object],[object Object],[object Object]
 
Factors Determining / Affecting Morale: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measures for Raising Employee Morale: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Hr Management

  • 1.
  • 2. Introduction to Human Resource Management By Dr. Jacob Cherian M.Com., M.S.W., M.Phil., Ph.D. Chairman, Marketing Dept., College of Business Administration, Jeddah.
  • 3. Human Resource Management Human Resource Management is a management function involving procurement of suitable human resources, train and develops their competencies, motivate them, reward them effectively and create in them an urge to be part of the management team whose aim should be rendered, dedicated, committed service for the success and growth of the organisation.
  • 4. Personnel vs Human Resource Management ( (5) Employees are utilized for mutual benefit both for organisation and employees’ own (5) Employees are utilized for organizational benefit (4) Employee is treated as a resource. Employees are utilized for organizational benefit (4) Employee is viewed as a tool or equipment which can the purchased and used (3) Employees are treated as profit centre and hence they invest in Human Resources Development -and future accrues from this resources (3) Employee is treated as cost centre and hence controls cost of “Personnel” in the organisation (2) HRM views man not only as economic person but looks at him as a full person — taking social and psychological factors in views. (2) Personnel Management views man as economic person (1) HRM is management of employees’ skills, knowledge, abilities, talents, aptitude, and creative abilities. 1) Personnel Management is management of people
  • 5.
  • 6. FUNCTIONS OF HUMAN RESOURCE MANAGEMENT
  • 7. Limitations of Human Resource Management 1. Future is uncertain: 2. Conservative attitude of management: 3. Problem of discarding surplus staff: 4. Time Consuming and Paper Work: 5. Problem of recognizing change: 7. Expensive: 6. Shortages of highly skilled personnel:
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  • 12. Job Analysis Job Description Job Specification Job title Duties & responsibilities Working conditions Salary & incentives Qualification Qualities Experience Family background Machines to be used Training Inter-personal skills
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  • 46. The purpose of selection is to select the most suitable candidate and rejecting others. The purpose of recruitment is to attract as much candidates as possible. Purpose Selection follows recruitment. Recruitment precedes selection. Order The final selection decision is a major factor. Advertising the job is a major factor. Major Factor  
  • 47. It is complicated process and normally experts are required to conduct tests and interviews. It is a simple process and normally does not require help from experts Help from experts Selection is a lengthy process and as such time consumed is quite more. Recruitment requires less time as it normally involves advertising the job. Time required a line function. the top department and it is so it is a staff function department concerned or by personnel departmental, Selection is done by the Recruitment is done by the Staff / Line Function
  • 48. Selection is subjective as there may be favouritism, and bias in selection. Recruitment is more objective in nature. Subjective/Objective conducting interviews. - money is spent on testing and advertising the job. Selection is quite expensive as Recruitment normally is not Cost factors
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  • 88. Strict supervision is not necessary Strict supervision is necessary 7. Supervision Production goes faster but quality may suffer Production goes slow but quality is maintained 6. Effect on production It makes distinction It does not make any distinction between the efficient and inefficient employees 5. Distinction between employees Employers and efficient employees support this system Employees & trade unions supports this system 4. Acceptability It is complicated method It is easy to understand and simple to administer 3. Nature of method It does not give guarantee of minimum wages It gives guarantee of minimum wages 2. Guarantee of minimum wages Payment is made on the basis of production given by the employees Payment is made on the basis of time spent by the employees 1. Payment basis Piece wage system Time wage system Points of difference
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