Reducing indirect costs and driving operational efficiency are top priorities for today’s executive management teams—particularly for finance executives. This presentation addresses an often overlooked and under-managed area of spend and the opportunity it presents to lower costs and improve processes while increasing brand consistency and control with Print Business Process Outsourcing (BPO).

1. DRIVING OUT COSTS
Attacking a commonly overlooked and undermanaged area of spend
Excerpted from Increasing Operational Efficiency by Taking
Control of Your Print Spend (InfoTrends Analysis 03/2010)

2. THE TRADITIONAL COMMERCIAL PRINT SUPPLY CHAIN
Direct Mail
Marketing Collateral
Promotional Products
Displays & Signage
Catalogues A complex web of
Forms & Labels workflows across
Envelopes multiple departments,
Folders
buyers, suppliers,
Packaging
Statements
agencies, subsidiaries,
Manuals distributors, channel
Inserts partners and geo-
Boxes graphic markets.
Books
Banners
Posters
And More…
Fragmented Lack of visibility and control
Complex Ine!cient, high cost (hard and soft)
Distributed No centralization or leveraging of spend
IMPACT: UP TO 3% OF TOP LINE REVENUE SPENT
ON COMMERCIAL PRINT RELATED COSTS

3. WHY?
PRINTING INDUSTRY FORCES ORGANIZATIONAL FORCES
! Outdated distribution model ! Structure
! Information asymmetry ! Culture
! Price discrimination ! Inertia

4. OPPORTUNITY: PRINT BUSINESS PROCESS OUTSOURCING (BPO)
Client Print BPO Provider
Sourcing
Marketing
EXPERTISE Procurement
Purchasing • All print categories
Production
INFORMATION NETWORK
HR • Proprietary data
• Technology Storage
Finance
Supplier Ecosystem Fulfillment
• Printers
IT • Warehousing
• Shipping Management
IMPACT: IMMEDIATE COST REDUCTION OPPORTUNITY WITH NO CAPITAL
INVESTMENT, IMPROVED CONTROL AND VISIBILITY, GREATER STAFF PRODUCTIVITY

5. PRINT BPO DELIVERS BENEFITS ACROSS THE ORGANIZATION
Finance Marketing Procurement
! Reduced indirect costs ! Increased brand consistency & control ! Single source access to large
! Increased operational e!ciency ! Guaranteed quality & service certified supplier network
! Leveraged buying power ! Inclusion of existing preferred suppliers ! Minority spend tracking
! Strategic sourcing ! Faster time to market ! Visibility into spend
! Greater return on marketing spend ! Reporting
! Value engineering (product spec optimization)
IMPACT: ALIGN CORPORATE-WIDE OBJECTIVES, CREATE MEASURABLE
RESULTS AND DELIVER SUSTAINABLE COST REDUCTION

6. A SUCCESS STORY: INNERWORKINGS (Nasdaq: INWK)
! A market leader in print BPO
! Proprietary data and information network
! Open book, transparent enterprise solution
! Contractually guaranteed savings
! Up-front fit/no-fit analysis
! Economic audit of current print spend
! Organizational/cultural alignment
! Established implementation model
! Return derived solely from savings (low risk)
CONTACT JIM CARINI, VP MARKETING, FOR FURTHER INFORMATION:
312-784-2607 / jcarini@inwk.com