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Why is SEO so Important?
The Traditional Mental Model of Marketing




         Stimulus        First     Second
                       Moment      Moment
                       of Truth    of Truth

                       At shelf   Experience
                       In-store



                                               2
The New Mental Model of Marketing




     Stimulus                          First     Second
                                     Moment      Moment
                                     of Truth    of Truth
                  Pre-shopping |
                In-store | In-home
                                     At shelf   Experience
                                     In-store

                                                             3
Global Search Volume Growth
                                                       In Feb. 2011, Google said they
                                                        had 2 Billion+ searches/day!
Millions of Searches (Monthly)




                                           Data via Comscore: http://www.comscore.com
Search Engine Market Share
                                       Most of the World Including
                                       South Africa (except China,
                                         Russia, Korea + Czech
                                         Republic) look like this




                                                                         http://www.comscore.com/Press_Events/Press_Releases/2011/2/comScore_Releases_January_201
http://www.hitwise.com/uk/datacentre/main/dashboard-7323.html


                        http://www.impactmedia.co.uk/blog/search-engine-news/google/search-engine-market-share-statistics-%E2%80%93-february-2011-18271/
Organic vs. Paid Search

Paid




       Organic
Organic vs. Paid Search

~20% of Clicks




 ~80% of Clicks



                           http://www.seomoz.org/blog/the-disconnec
ERP Click-Through Rates




                                        Ranking #2, #3 and #4 would
                                         send less traffic than just
                                                 ranking #1


                      http://www.blogstorm.co.uk/google-organic-seo-click-through-rates/
How Can My Website Compete?
Step 1:Make Your Content
Great.
“Good” Content vs. “GREAT” Content
Satisfies the searcher’s basic     Surprises and delights the
 information requirements        searcher by being remarkable

Written by a human and not        Produced by extraordinary
   duplicated elsewhere          writers/designers/producers

 Long enough to fulfill basic      May leverage video, audio,
    needs of engines for         graphics & photos to convey a
     depth/uniqueness            unique, shareable experience

Grammatically correct; free of    Produced by extraordinary
 spelling/punctuation errors     writers/designers/producers
Step 2: Make Content Accessible to
Search Engines.
Create Substantive, Descriptive, HTML Text
Content




http://www.hipmunk.com/ is a great site, but there’s no real text content for engines to see!
http://adioso.com doesn’t have much more, but there’s at least something for Google/Bing to use.
Create Clean, Crawlable URLs
 Best      www.adioso.com/seattle/british-airways-flights


                        www.adioso.com/cat61/british

                          www.adioso.com/cat61/174

                          www.adioso.com/f?ID=174

                 www.adioso.com/f?cat=61&?ID=174

Worst cdn6.fly.adioso.com/f?cat=61&?ID=174&CustID=5afsdf21


                           http://www.seomoz.org/blog/11-best-practices-for-urls
Step 3: Usability.
Use Your Analytics to Establish Baselines and
              Measure Progress...




                                http://www.google.com/analytics
Step 4: Keyword Research.
The Best Keywords Are:

                         High Volume
                       (many searches/month)



                      Low Competition
                  (weak sites/pages in the top 10)



                           High Value
                     (large % of visitors convert)




            The tricky part is finding these terms/phrases
Keyword Research Starts w/ the Right Brainstorming Process




 Graphic via Elliance:
 http://www.elliance.com/aha/infographics/keyword-
 research-part-2.aspx?page=1&category=ROI
Researching Keyword Volume: Google’s
AdWords Tool




             https://adwords.google.com/select/KeywordToolExternal
Determining Keyword Difficulty

                              Number of results is
                                 meaningless



                      We want to know how “strong”
                          these sites/pages are


                         And how our site’s/page’s
                             metrics compare
Determining a Keyword’s “Value”
            1,000                                                       200
   Visitors Searched “Usability                             Visitors Searched “User Testing
 Testing” and Arrived at the Site                          Software” and Arrived at the Site




               20                                                        40
 Visitors Took the Product Tour                             Visitors Took the Product Tour


                                 Conversion Rate:
                2                    0.2%        5%
                                                                         10
  Visitors Bought the Software                               Visitors Bought the Software




Keyword volume is initially appealing, but conversion rate is critical to the evaluation!
Put the Data Together and Start with Low-Hanging
Fruit
Step 5: Get Keyword Targeting Right.
Keyword Optimised Title Tags:
  Best         Usability Testing Software | UserTesting.com

               UserTesting.com | Usability Testing Software

               Usability Testing Software

               Usability Testing, Usability Test, User Testing, User Software

               UserTesting.com

 Worst         NA


http://www.seomoz.org/learn-seo/title-tag
Keyword Optimise Your URL’S
 Best    www.adioso.com/seattle/british-airways-flights
         www.adioso.com/cat61/british
         www.adioso.com/cat61/174
         www.adioso.com/f?ID=174
        www.adioso.com/f?cat=61&?ID=174

        cdn6.fly.adioso.com/f?cat=61&?ID=174&CustID=5afsdf21
Worst
Optimise Meta Descriptions:
      TITLE: Low Cost Usability Testing - UserTesting.com
 META DESCRIPTION: Usability testing has never been easier.
 UserTesting.com's online usability testing is the cheapest, fastest
 way to find out why visitors leave your website.




     A good meta description acts like ad copy and draws the searcher in:
     http://www.seomoz.org/learn-seo/meta-description
Optimise website Content:



  Not only do search engines like to see keywords in copy, but visitors will be
  comforted to see that you have content that addresses their query, too.
Keyword Optimise Images & Alt Attributes




 Keywords in alt attributes are
  surprisingly well correlated
     with higher rankings
Keyword Optimise H1, H2, H3 Headlines




                   Keywords in H(x) tags are not
                    particularly well correlated
                    with high rankings, but may
                    provide some, minor value.
Step 6: Make Search Engines Work for You.
Create Up To Date XML Sitemaps
Create HTML Sitemaps
Implement Google Webmaster Tools
Step 7: Build Links, Tweets,
Likes & Shares.
What Makes a Great Link
                                                       Editorially given


                                                       From a trusted source


                                                   Uses descriptive anchor text


                                                       Points to the right page




http://www.seomoz.org/blog/10-illustrations-on-search-engines-valuation-of-links
Step 8: Help Your Community Help
You.
Spread Your Message Across the Web
                      News/Media/PR
                                             SEO     Email
        Blogs + Blogging                                     Research/White Papers


                                                                                Infographics
Comment Marketing

                                                                                   Social Networks
 Online Video
                      INBOUND MARKETING!                                                Webinars
                           (Find Your Audience Organically on the Web)
     Forums
                                                                                Document Sharing

Social Bookmarking                                                         Word of Mouth

          Direct/Referring Links                                   Podcasting

                                   Type-In Traffic     Q+A Sites
Step 9: Track What Matters.
Basic Google Analytics Installation
Tracking Keyword Rankings:
Step 10: Test & Improve
Improve the Conversion Funnel:




Home Page                 List of Cheeses            Hours + Directions
               25%                          20%

A better “conversion rate” means more people
who already visit the site will come to the store!
Test Content Types
       Blog                  Videos

      Photos            Email Newsletters

Embeddable Content          Webinars

    Slideshows         Questions + Answers

   Infographics       Research/White Papers

    Web Apps            Community Forum
Why SEO Is Important

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Why SEO Is Important

  • 1. Why is SEO so Important?
  • 2. The Traditional Mental Model of Marketing Stimulus First Second Moment Moment of Truth of Truth At shelf Experience In-store 2
  • 3. The New Mental Model of Marketing Stimulus First Second Moment Moment of Truth of Truth Pre-shopping | In-store | In-home At shelf Experience In-store 3
  • 4. Global Search Volume Growth In Feb. 2011, Google said they had 2 Billion+ searches/day! Millions of Searches (Monthly) Data via Comscore: http://www.comscore.com
  • 5. Search Engine Market Share Most of the World Including South Africa (except China, Russia, Korea + Czech Republic) look like this http://www.comscore.com/Press_Events/Press_Releases/2011/2/comScore_Releases_January_201 http://www.hitwise.com/uk/datacentre/main/dashboard-7323.html http://www.impactmedia.co.uk/blog/search-engine-news/google/search-engine-market-share-statistics-%E2%80%93-february-2011-18271/
  • 6. Organic vs. Paid Search Paid Organic
  • 7. Organic vs. Paid Search ~20% of Clicks ~80% of Clicks http://www.seomoz.org/blog/the-disconnec
  • 8. ERP Click-Through Rates Ranking #2, #3 and #4 would send less traffic than just ranking #1 http://www.blogstorm.co.uk/google-organic-seo-click-through-rates/
  • 9. How Can My Website Compete?
  • 10. Step 1:Make Your Content Great.
  • 11. “Good” Content vs. “GREAT” Content Satisfies the searcher’s basic Surprises and delights the information requirements searcher by being remarkable Written by a human and not Produced by extraordinary duplicated elsewhere writers/designers/producers Long enough to fulfill basic May leverage video, audio, needs of engines for graphics & photos to convey a depth/uniqueness unique, shareable experience Grammatically correct; free of Produced by extraordinary spelling/punctuation errors writers/designers/producers
  • 12. Step 2: Make Content Accessible to Search Engines.
  • 13. Create Substantive, Descriptive, HTML Text Content http://www.hipmunk.com/ is a great site, but there’s no real text content for engines to see! http://adioso.com doesn’t have much more, but there’s at least something for Google/Bing to use.
  • 14.
  • 15. Create Clean, Crawlable URLs Best www.adioso.com/seattle/british-airways-flights www.adioso.com/cat61/british www.adioso.com/cat61/174 www.adioso.com/f?ID=174 www.adioso.com/f?cat=61&?ID=174 Worst cdn6.fly.adioso.com/f?cat=61&?ID=174&CustID=5afsdf21 http://www.seomoz.org/blog/11-best-practices-for-urls
  • 17. Use Your Analytics to Establish Baselines and Measure Progress... http://www.google.com/analytics
  • 18. Step 4: Keyword Research.
  • 19. The Best Keywords Are: High Volume (many searches/month) Low Competition (weak sites/pages in the top 10) High Value (large % of visitors convert) The tricky part is finding these terms/phrases
  • 20. Keyword Research Starts w/ the Right Brainstorming Process Graphic via Elliance: http://www.elliance.com/aha/infographics/keyword- research-part-2.aspx?page=1&category=ROI
  • 21. Researching Keyword Volume: Google’s AdWords Tool https://adwords.google.com/select/KeywordToolExternal
  • 22. Determining Keyword Difficulty Number of results is meaningless We want to know how “strong” these sites/pages are And how our site’s/page’s metrics compare
  • 23. Determining a Keyword’s “Value” 1,000 200 Visitors Searched “Usability Visitors Searched “User Testing Testing” and Arrived at the Site Software” and Arrived at the Site 20 40 Visitors Took the Product Tour Visitors Took the Product Tour Conversion Rate: 2 0.2% 5% 10 Visitors Bought the Software Visitors Bought the Software Keyword volume is initially appealing, but conversion rate is critical to the evaluation!
  • 24. Put the Data Together and Start with Low-Hanging Fruit
  • 25. Step 5: Get Keyword Targeting Right.
  • 26. Keyword Optimised Title Tags: Best Usability Testing Software | UserTesting.com UserTesting.com | Usability Testing Software Usability Testing Software Usability Testing, Usability Test, User Testing, User Software UserTesting.com Worst NA http://www.seomoz.org/learn-seo/title-tag
  • 27. Keyword Optimise Your URL’S Best www.adioso.com/seattle/british-airways-flights www.adioso.com/cat61/british www.adioso.com/cat61/174 www.adioso.com/f?ID=174 www.adioso.com/f?cat=61&?ID=174 cdn6.fly.adioso.com/f?cat=61&?ID=174&CustID=5afsdf21 Worst
  • 28. Optimise Meta Descriptions: TITLE: Low Cost Usability Testing - UserTesting.com META DESCRIPTION: Usability testing has never been easier. UserTesting.com's online usability testing is the cheapest, fastest way to find out why visitors leave your website. A good meta description acts like ad copy and draws the searcher in: http://www.seomoz.org/learn-seo/meta-description
  • 29. Optimise website Content: Not only do search engines like to see keywords in copy, but visitors will be comforted to see that you have content that addresses their query, too.
  • 30. Keyword Optimise Images & Alt Attributes Keywords in alt attributes are surprisingly well correlated with higher rankings
  • 31. Keyword Optimise H1, H2, H3 Headlines Keywords in H(x) tags are not particularly well correlated with high rankings, but may provide some, minor value.
  • 32. Step 6: Make Search Engines Work for You.
  • 33. Create Up To Date XML Sitemaps
  • 36. Step 7: Build Links, Tweets, Likes & Shares.
  • 37. What Makes a Great Link Editorially given From a trusted source Uses descriptive anchor text Points to the right page http://www.seomoz.org/blog/10-illustrations-on-search-engines-valuation-of-links
  • 38. Step 8: Help Your Community Help You.
  • 39. Spread Your Message Across the Web News/Media/PR SEO Email Blogs + Blogging Research/White Papers Infographics Comment Marketing Social Networks Online Video INBOUND MARKETING! Webinars (Find Your Audience Organically on the Web) Forums Document Sharing Social Bookmarking Word of Mouth Direct/Referring Links Podcasting Type-In Traffic Q+A Sites
  • 40. Step 9: Track What Matters.
  • 41. Basic Google Analytics Installation
  • 43. Step 10: Test & Improve
  • 44. Improve the Conversion Funnel: Home Page List of Cheeses Hours + Directions 25% 20% A better “conversion rate” means more people who already visit the site will come to the store!
  • 45. Test Content Types Blog Videos Photos Email Newsletters Embeddable Content Webinars Slideshows Questions + Answers Infographics Research/White Papers Web Apps Community Forum