Connecting Library Instruction to Web Usability: Improve User Experience

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Yoo Young Lee

This was presented at ALA Midwinter, 2015.

Bildung

Connec&ng
Library
Instruc.on
to
Web

Usability:
Improve
User
Experience

Yoo
Young
Lee

Digital
User
Experience
Librarian

Liaison
Librarian
to
the
School
of
Health
&

Rehabilita&on
Sciences

yooylee@iupui.edu

Eric
Snajdr

Liaison
Librarian

Chemistry,
Chemical
Biology,
and

Psychology

esnajdr@iupui.edu

Indiana
University
Purdue
University
Indianapolis
(IUPUI)

Study
Background

•  Study
se:ng:
Library
instruc&on

•  When:
Fall
2014
semester

•  Sample:
Freshmen
students
enrolled
in

two
separate
sec&ons
of
an
introduc&on

to
science
course

•  Tool:
Verify
usability
tool

•  Method:
Pre
&
post
test
for
comparison

of
two
sec&ons

1

Group
1
Group
2

2

Class
outline
for
the
1hr
15
min

library
instruc.on
including
usability
tests

27
students
21
students

Pretest
Pretest

Browse-‐focused

instruc.on

Search-‐focused

instruc.on

PosTest
PosTest

What
we
tested:
Browse-‐focused

1

2

3

4

3

Results
&
Discussion

5

Database:
Academic
Search
Premier
–
Before
instruc.on

59%

Browse

37%

Search

52%

Browse

33%

Search

Group
1
Group
2

Results
&
Discussion

6

Rich
Media
Cluster
–
Before
instruc.on

Group
1
Group
2

63%

Browse

4%

Search

38%

Browse

24%

Search

Results
&
Discussion

7

Speciﬁc
Books
–
Before
instruc.on

Group
1
Group
2

56%

Browse

33%

Search

59%

Browse

38%

Search

Results
&
Discussion

9

Database:
Academic
Search
Premier
–
ARer
instruc.on

Group
1
Group
2

78%

Browse

19%

Search

12%

Browse

88%

Search

Results
&
Discussion

10

Rich
Media
Cluster
–
ARer
instruc.on

Group
1
Group
2

85%

Browse

4%

Search

24%

Browse

71%

Search

Results
&
Discussion

11

Speciﬁc
Books
–
ARer
instruc.on

Group
1
Group
2

78%

Browse

22%

Search

41%

Browse

59%

Search

Results
&
Discussion

12

Books
in
General
Group
2

100%

Browse

0%

Search

Before
ARer

82%

Browse

18%

Search

Results
&
Discussion

13

Before
ARer

100%

Browse

0%

Search

82%

Browse

18%

Search

Group
Study
Room
Group
2

Thank
You!

Yoo
Young
Lee

Digital
User
Experience
Librarian

Liaison
Librarian
to
the
School
of
Health
&

Rehabilita&on
Sciences

yooylee@iupui.edu

Eric
Snajdr

Liaison
Librarian

Chemistry,
Chemical
Biology,
and

Psychology

esnajdr@iupui.edu

Indiana
University
Purdue
University
Indianapolis
(IUPUI)

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Connecting Library Instruction to Web Usability: Improve User Experience

1. Connec&ng Library Instruc.on to Web Usability: Improve User Experience Yoo Young Lee Digital User Experience Librarian Liaison Librarian to the School of Health & Rehabilita&on Sciences yooylee@iupui.edu Eric Snajdr Liaison Librarian Chemistry, Chemical Biology, and Psychology esnajdr@iupui.edu Indiana University Purdue University Indianapolis (IUPUI)

2. Study Background •  Study se:ng: Library instruc&on •  When: Fall 2014 semester •  Sample: Freshmen students enrolled in two separate sec&ons of an introduc&on to science course •  Tool: Verify usability tool •  Method: Pre & post test for comparison of two sec&ons 1

3. Group 1 Group 2 2 Class outline for the 1hr 15 min library instruc.on including usability tests 27 students 21 students Pretest Pretest Browse-‐focused instruc.on Search-‐focused instruc.on PosTest PosTest

4. What we tested: Browse-‐focused 1 2 3 4 3

5. What we tested: Search-‐focused 4

6. Results & Discussion 5 Database: Academic Search Premier – Before instruc.on 59% Browse 37% Search 52% Browse 33% Search Group 1 Group 2

7. Results & Discussion 6 Rich Media Cluster – Before instruc.on Group 1 Group 2 63% Browse 4% Search 38% Browse 24% Search

8. Results & Discussion 7 Speciﬁc Books – Before instruc.on Group 1 Group 2 56% Browse 33% Search 59% Browse 38% Search

9. Results & Discussion vs. 8

10. Results & Discussion 9 Database: Academic Search Premier – ARer instruc.on Group 1 Group 2 78% Browse 19% Search 12% Browse 88% Search

11. Results & Discussion 10 Rich Media Cluster – ARer instruc.on Group 1 Group 2 85% Browse 4% Search 24% Browse 71% Search

12. Results & Discussion 11 Speciﬁc Books – ARer instruc.on Group 1 Group 2 78% Browse 22% Search 41% Browse 59% Search

13. Results & Discussion 12 Books in General Group 2 100% Browse 0% Search Before ARer 82% Browse 18% Search

14. Results & Discussion 13 Before ARer 100% Browse 0% Search 82% Browse 18% Search Group Study Room Group 2

15. 14

16. Ques.ons?

17. Thank You! Yoo Young Lee Digital User Experience Librarian Liaison Librarian to the School of Health & Rehabilita&on Sciences yooylee@iupui.edu Eric Snajdr Liaison Librarian Chemistry, Chemical Biology, and Psychology esnajdr@iupui.edu Indiana University Purdue University Indianapolis (IUPUI)

Connecting Library Instruction to Web Usability: Improve User Experience

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