DMAIC - The 5 Phases of Lean Six Sigma

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A simple, friendly introduction to DMAIC and Lean Six Sigma. Define, Measure, Analyze, Improve and Control.

Business Technologie

DMAIC:
The 5 Phase Method That Underlies Lean Six Sigma
Deﬁne, Measure, Analyze, Improve, and Control

What Is Lean Six Sigma?
• Lean Six Sigma is simply a process for solving a problem.
It is a system of management that results in a steady
pulping of projects that are ready for improvement
• It consists of ﬁve phases, aka DMAIC (“duh-may-ik”)
• Lean Six Sigma provides guidelines to help you select the
right projects at the right time
• Once projects are selected, improvement teams use
DMAIC to reﬁne projects & deliver quantiﬁable,
sustainable results

Why DMAIC?
• DMAIC is a methodology for root cause analysis
• DMAIC should be used when:
• there is a problem and the root cause is unknown
• the stakes are high and we need to be absolutely
sure the solution ﬁxes the problem
• a problem exists, solutions have been tried, but the
root cause is still unknown

Selecting the Right Projects
• Before beginning a Lean Six Sigma process
improvement project, choose projects that are good
candidates for improvement. A good project for
improvement:
• has an obvious problem within the process
• has the potential to result in increased revenue,
reduced cost, or improved efﬁciency
• has collectable data

• DMAIC is the Six Sigma
methodology to conduct root
cause analysis
• Deﬁne
• Measure
• Analyze
• Improve
• Control
DMAIC Methodology

• Deﬁne is the ﬁrst phase of the
Lean Six Sigma improvement
process. It consists of deﬁning
the problem, the goal, the
process, and the customer
• Project Charter
• Voice of the Customer
• SIPOC
Deﬁne

• In the Measure phase, the team
focuses on data collection,
which takes time and effort
• Select Measures
• Data Collection Planning
• Operational Deﬁnitions
• Baseline Data
Measure

• In the Analyze phase, the team
reviews data collected during
the measure phase. The goal is
to narrow down and verify root
causes of waste and defects
• Process Analysis
• Brainstorm Root Causes
• Pareto Charts
• Develop Hypothesis
Analyze

• In the Improve phase, teams
move on to solution
development
• Create Flow
• Mistake-Prooﬁng: Poka-Yoke
• Visual Management & 5S
Improve

• The Control phase is the ﬁnal
phase of Lean Six Sigma. The
team focuses on how to sustain
newly achieved improvements
by passing it on to other
employees
• Process Control Plan
• Monitoring & Response Plan
• Documentation & Storyboard
Control

Start Improving Today.
Get your free Lean Six Sigma Yellow Belt Training by visiting 
goleansixsigma.com/free-lean-six-sigma-training/
Register For Your  
Free Lean Six Sigma Training

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