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Everything you
want-and need to
know-about Clio’s
payment processing
platform
January 26, 2022
Jordan Carter
Customer Account Management, Team Lead
2
Jordan Carter
TODAY’S SPEAKER
3
Agenda
● Payment processing with Clio
● Demo of new features
● How to calculate your effective rate
● Switching to the new Clio Payments
● Q&A
4
● Built-in for and by Clio
● Remain compliant with IOLTA/Trust
Accounting rules without any effort
● PCI compliant payments and customer data
collection
● Support from Clioʼs 24/5 team
Payment
processing with Clio
● Fees are always deducted from the
operating account
● No 3rd party can touch your IOLTA account
● Separation of earned and unearned funds
Trust compliance
guaranteed
● Secure eCheck
● New Payment Plan features
○ Include Secure eCheck
○ More installment cadences
○ Multiple payment plans per client
○ Enhanced flexibility with more
editing capabilities
● Enhancements to the ability to save
payment methods
● New Payment reports
What’s new?
Interchange Plus
vs
Flat fee
Poll Question #1
What is your credit card processing rate with LawPay?
a. 1.95% +20¢
b. 2.95% + 20¢
c. I have a special rate
d. No idea, it varies
8
9
Interchange plus
pricing
Each card brand and card type is associated with
different interchange fees and network fees. There
are hundreds of card-specific fees that depend on
various factors such as whether the card is debit or
credit, rewards or traditional, and more.
● Fees vary by card used
● Card network fees are passed-through
● Impossible to know monthly costs
10
Flat rate
Know exactly what rate youʼre paying from period
to period. Clio covers the inherent cost associated
with processing each card.
● One rate for all cards
● No additional fees added
● Transparent, simple pricing and no
unexplained line items in your statement
11
● Find the total sales and fees or total amount deducted
● Divide the total fees/total sales
● Compare at least 3 months of statements to get a representative number
Effective
rate
calculation
Book an appointment with an Account Manager!
12
13
14
Simple, transparent pricing with no hidden fees
● One rate for all cards: 2.8%
● eCheck flat fee: $2.00/transaction
● No card network fees
● Already included in your subscription
16
New online
payment reports
Know exactly what rate youʼre paying from period
to period. By using our easy to read reports:
● Customize Dates
● CSV & PDF
Poll Question #2
Would you like to speak to an account manager about switching
to the new Clio Payments?
a. Yes
b. Not at this time
17
18
Questions

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Offences against property (TRESPASS, BREAKING
 

Everything You Want—and Need—To Know About Clio’s New Payment Processing Platform

  • 1. Everything you want-and need to know-about Clio’s payment processing platform January 26, 2022 Jordan Carter
  • 2. Customer Account Management, Team Lead 2 Jordan Carter TODAY’S SPEAKER
  • 3. 3 Agenda ● Payment processing with Clio ● Demo of new features ● How to calculate your effective rate ● Switching to the new Clio Payments ● Q&A
  • 4. 4 ● Built-in for and by Clio ● Remain compliant with IOLTA/Trust Accounting rules without any effort ● PCI compliant payments and customer data collection ● Support from Clioʼs 24/5 team Payment processing with Clio
  • 5. ● Fees are always deducted from the operating account ● No 3rd party can touch your IOLTA account ● Separation of earned and unearned funds Trust compliance guaranteed
  • 6. ● Secure eCheck ● New Payment Plan features ○ Include Secure eCheck ○ More installment cadences ○ Multiple payment plans per client ○ Enhanced flexibility with more editing capabilities ● Enhancements to the ability to save payment methods ● New Payment reports What’s new?
  • 8. Poll Question #1 What is your credit card processing rate with LawPay? a. 1.95% +20¢ b. 2.95% + 20¢ c. I have a special rate d. No idea, it varies 8
  • 9. 9 Interchange plus pricing Each card brand and card type is associated with different interchange fees and network fees. There are hundreds of card-specific fees that depend on various factors such as whether the card is debit or credit, rewards or traditional, and more. ● Fees vary by card used ● Card network fees are passed-through ● Impossible to know monthly costs
  • 10. 10 Flat rate Know exactly what rate youʼre paying from period to period. Clio covers the inherent cost associated with processing each card. ● One rate for all cards ● No additional fees added ● Transparent, simple pricing and no unexplained line items in your statement
  • 11. 11 ● Find the total sales and fees or total amount deducted ● Divide the total fees/total sales ● Compare at least 3 months of statements to get a representative number Effective rate calculation Book an appointment with an Account Manager!
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  • 15. Simple, transparent pricing with no hidden fees ● One rate for all cards: 2.8% ● eCheck flat fee: $2.00/transaction ● No card network fees ● Already included in your subscription
  • 16. 16 New online payment reports Know exactly what rate youʼre paying from period to period. By using our easy to read reports: ● Customize Dates ● CSV & PDF
  • 17. Poll Question #2 Would you like to speak to an account manager about switching to the new Clio Payments? a. Yes b. Not at this time 17