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 Presentation Title: Building Business with Social Media

 Date: Tuesday, September 25th , 2012

 Time: 3:30pm – 5:00pm

 Location: Cleveland Downtown Marriott Hotel

 Event: Great Lakes Integrated VIP Event




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Building Business
with Social Media
Wednesday, September 26th 2012




                                                 Presented by John Foley, Jr.
                                                 CEO, interlinkONE & Grow Socially
 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
First… THANK YOU!

• For Being Here!

• For Being Willing to Learn and Engage!

• For Liking My Boston Accent!



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Today’s Overview

• Brief Introduction

• The Marketing Landscape

• How You Can Find Social Media Success

• Your Website: Static Brochure? Or Sales Tool?

• SEO: Best Practices for Success

• Final Thoughts and Questions

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Brief Introduction




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Intro: John Foley, Jr.


                                                                        I love
• Grow Socially, Inc.                                                Mar(H)keting!
   – Online Marketing/Social
     Media
   – Plan, Manage, Execute and
     Measure

• interlinkONE
   – Enterprise Marketing
      Management Software
   – Plan, build, manage, execute
      and measure all marketing
      activities

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Accolades


  • Jetsetter Status on FourSquare

  • Ranked #16 as a Top CMO on Twitter in 2012

  • 2nd runner up for this year’s B2B Twitterer of
    the Year Award for the B2B “Boss Tweet”
    Personality Category

  • One of the 50 most influential people in Sales
    Lead Management by SLMA in 2012

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
The Books

                                          Printers
                                          - Business Transformation

                                                         Mailers, Fulfillment Providers
                                                         - Business Transformation

                                                                     All Businesses
                                                                     - Untethered
                                                                     Communications
                                                                     Nov 2012

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
The Marketing Landscape




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Communications Today


• “Kitchen Table
  Effect”

• Generational
  Differences



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Online Marketing Statistics

                             955 Million Users on Facebook
                             400 Million Tweets Sent Per Day

                              72+ Hours of Video Uploaded every minute

                               170 million users

                               12 million users… and it’s addictive!
                               80 million users… and sold for $1 billion!

                                2 million searches per minute
                                                                     NOTE: As of July 2012: http://www.mediabistro.com/alltwitter/social-media-users_b22556
                                                                                                                         and http://searchengineland.com
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Success: The Three-Legged Stool

• You must:
        – Understand Inbound
          Marketing

        – Integrate everything!

        – Develop a Strategy

        – Consistently Produce
          Relevant Content

        – Measure It All


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
What is Inbound Marketing?


  “Inbound marketing is
  a marketing strategy that
  focuses on attracting
  prospective customers by
  offering useful
  information.”


                          http://en.wikipedia.org/wiki/Inbound_marketing


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Content: Essential to Inbound Marketing




                                                      Source: http://mashable.com/2011/10/30/inbound-outbound-marketing/


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Inbound Goal: Drive INQUIRIES!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Get Noticed                                                     Optimize / Social Friendly
                                                                              eNewsletter Sign-Ups
                                                                                  White Papers
                                                                                      Offers
                                                                                      Emails
                                                                                       Polls
                                                                                       Blogs
                                                                                  Landing Pages                              Inquiries
                                                                                                                                               Engage
                                                                                                                                                and
                                                                                                                                               Nurture
                                                                                                                          Qualified and
                                                                                                                           Budgeted

                                                                                Start with MKTG                                            Engage
                                                                                                                                            and
              Action – Publish – Engage–
                                                                                      Plan                                     Buyers      Nurture
                   Converse – Share                                                      Product?
Stories, Information, Social Media posts                   Blogging                      Service?
                       Analytics                                                          Asset?
             Content Management SEO

                                                                                                                                 $
   Building Business with Social Media                                                                    Questions or Comments?
                                      Copyright © 2010 Grow Socially, Inc. All Rights Reserved.
                                                  2012                                                    Phone 1.800.948.0113
   Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012                                     Email Support@GrowSocially.com
Integrated Approach to Lead Generation Efforts
                                                          COMPANY
                                                           WEBSITE
   Social                                                            Whitepapers,
   Media                                                               eBooks
                                         3500                         Downloads
                                        Visitors
      SEO                                                            eNewsletter
                                                                      Sign-Ups
DM/Flyer                                  2000
                                         Visitors                    Comments &
                                                                     Questions on
                                                                                      CRM
   E-mail
                                                                        Blog
                                          800
    Links                                Visitors                    Info/Inquiries

   Other                                   100                         Webinar
                                          Visitors                     Sign-Ups
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Does That Approach Work? See Below




              650




                                                      475




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Results: Thousands of Inquiries




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Results: Thousands of Inquiries




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Results: Prospects Raising Their Hand!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
How YOU Can Find
        Social Media Success




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Social Media Provides Opportunities For:

• Community Building

• Conversation

• Networking

• Marketing

• Relationships

• Customer Service

• Delivering Immediate Information

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Steps to Social Media Success

• Create a Strategy (PLAN)

• EXECUTE
                                                                     Remember
• Measure                                                            Execution
                                                                     TRUMPS
                                                                     Strategy




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Plan! Strategy before Tactics!
 Step 1: Describe the Business, Service, Solution
 Step 2: Business, Service, Solution Goal
 Step 3: Where Is the Audience Cyclically?
 Step 4: How Does the Audience Use Social Media?
 Step 5: The Key Words
 Step 6: How Will You Humanize the Brand
 Step 7: Content Resource and Distribution Strategy
 Step 8: How Will You Measure Success?

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Use Social Media Effectively
• Start with a Plan
   – Address Goals
   – Make a Schedule
   – Know What You Want
     to Do
• Cross Promote
  Across All Pages
• Integrate with Website
• Include in Offline
  Marketing Efforts
• Serve up relevant content
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Is everyone interested in the same communication?
     I still
                                                                             I love my
     email
                                                                                mail
                                                                                               I’m on
I use Facebook,                                                                                Twitter
    Twitter &
    LinkedIn




                                                                                         I Google for
                                                                                              my
                                                                                         information

                                                       Where are your prospects and customers
                                                        getting their information.. And when?
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
The “Key” Words

            Apple = Innovation
                                                                                Disney = Magic




iPOD, iPhone, iPad, Jobs, Steve Jobs, etc.

                                                                      Mickey Mouse, Animal Kingdom, Florida,
                                                                               Roller Coasters, etc.
 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Humanize Your Brand




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Let others help spread your story!


• You must have a compelling
  story!

• Make it easy for people to
  share it.

• Deliver relevant
  information, and people will
  return the favor by sharing
  it.

 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
How to Measure Success?

• How many
  –    Downloads
  –    eNewsletter Sign-Ups
  –    Blog Comments
  –    Questions
  –    Shared Links
  –    Re-Tweets
  –    Followers
  –    Site Traffic
  –    Show me the money
  Building Business with Social Media
  Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Tools for Measuring Effectiveness

• Link Shorteners
        – iLink.Me
• Google Analytics
        – Website
• Insights
        – LinkedIn, Facebook, Twitter, YouTube
• Google Alerts
• Listening Tools
        – Viral Heat, Radian6, Sysymos

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Content Resource Library                              Visit Resources Daily

                                                   Content             Content
                                                      A                   C

                                                             Content
                                                                B


Pull Content               Make Links Measurable          Push Content Out




               Content Distribution Strategy
                           •   Resources are monitored. Content is identified and
                               pulled, made trackable, and pushed out across
                               platforms.
Next: Specific Business Building Tips


•      LinkedIn
•      Facebook
•      Twitter
•      YouTube
•      Pinterest




    Building Business with Social Media
    Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
LinkedIn Overview


• A business-oriented social
  networking site

• Provides opportunities to
  position you as a thought-
  leader

• Contains a number of under-
  utilized features!

 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
LinkedIn Tip: Update your Status Daily!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
LinkedIn Tip: Complete Your Profile




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Facebook Overview


• The most popular social
  network by far

• Continues to evolve into a
  place where both personal and
  professional success can be
  found

• Let’s look at a case study!
 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Train to End Stroke: Who Are They

• Train to End Stroke is a fundraising
  division of the American Stroke
  Association/American Heart
  Association.

• Their mission is to raise awareness
  and funds for the third leading killer
  in the US – stroke.

• Facebook.com/Train2EndStroke
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Utilize Cover Image & Timeline!




• Compelling images and posts can help to increase the impact of your story.

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Their Goal

                        Improve recruiting efforts for
                        their Half Marathon in Hawaii




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Put Data to Use: Targeted Advertisements
Facebook Ads allowed for precise data targeting!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Generated Word-of-Mouth/REFERRALS




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
How Facebook Helped: Stats

                               Metric                                     Before               After
                                                                                          (as of 6/1/12)

                                                                            783               8,009
                                 Likes
                                                                     (2 pages combined)

                   Recommendations                                           0                 35

                 People committed to                                        19                 31
                   the Hawaii Half
                      Marathon                                                            63% increase!!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Twitter Overview


• Continues to grow as a
  tremendous way to
  share content and to
  engage with others.

• Features such as Search
  and Lists provide
  learning opportunities!


 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Use Twitter to Spread the Word




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Tip: FollowerWonk.com to Find People




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
YouTube Overview


• Allows you to share
  personal and professional
  videos to highlight your
  company and its services.

• It’s also the world’s #2
  search engine!



 Building Business with Social Media
 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
YouTube: Tips for Success


• Feature variety of
  employees, mix
  up the tone

• Experiment with
  different
  backdrops,
  scenes, etc.


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
What Else? Pinterest


• Visually tell the story of your brand!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Four Fundamentals of all Networks

1. Find your Audience / Build your network

2. Engage with the network you have built

3. Be consistent

4. Track and analyze



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Align Tactics with Goals

 Tactic                                               Goal                       Key Steps
 Facebook Fan page                                    Increase awareness of      Post once a day; Custom
                                                      services, generate leads   Tab for demo registration

 Twitter company page                                 Become a thought leader,   Post multiple times daily;
                                                      provide support            share marketing-related
                                                                                 news; active listening

 YouTube Profile                                      Humanize brand; create     Film weekly video of
                                                      demand                     employee(s); create
                                                                                 screencasts of customer
                                                                                 successes
 Pinterest                                            Drive website traffic!     Create boards to highlight
                                                                                 portfolio work



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Be Committed

• Social Media often
  requires daily
  attention

• Prioritize: RELEVANT
  Content creation,
  listening, & engaging!

• Measure & Adjust


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Your Website: Static
        Brochure? Or Sales Tool?




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Problem with Many Websites Today

• They are not updated frequently enough.

• The graphics, product & services listings, and text do
  not accurately reflect a brand’s mission statement.

• They are not generating leads.




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Get Noticed                                                     Optimize / Social Friendly
                                                                              eNewsletter Sign-Ups
                                                                                  White Papers
                                                                                      Offers
                                                                                      Emails
                                                                                       Polls
                                                                                       Blogs
                                                                                  Landing Pages                              Inquiries
                                                                                                                                               Engage
                                                                                                                                                and
                                                                                                                                               Nurture
                                                                                                                          Qualified and
                                                                                                                           Budgeted

                                                                                Start with MKTG                                            Engage
                                                                                                                                            and
              Action – Publish – Engage–
                                                                                      Plan                                     Buyers      Nurture
                   Converse – Share                                                      Product?
Stories, Information, Social Media posts                   Blogging                      Service?
                       Analytics                                                          Asset?
             Content Management SEO

                                                                                                                                 $
   Building Business with Social Media                                                                    Questions or Comments?
                                      Copyright © 2010 Grow Socially, Inc. All Rights Reserved.
                                                  2012                                                    Phone 1.800.948.0113
   Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012                                     Email Support@GrowSocially.com
Remember: Website is Home Base!




        Integrating content creation, distribution, customer
      engagement, and measurement of your marketing efforts
               can increase campaign effectiveness.

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Website: Take it to the Next Step

• Social-friendly, searchable
• Interactive
        –     Blogs
        –     Comments
        –     Landing Page
        –     eNewsletter Sign-Ups
        –     Widgets
• Calls to action for people
  to raise their hand

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Use Calls to Action to Collect Data!


• Appealing
  to the eye
• Creative
• Interactive
• Different
• Build your
  database with
  registration
  forms
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
How To Improve Your Website



• Let’s look at a few practical items that
  you can review to identify beneficial
  changes.




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Step 1: Your Target Audience

• What benefits them?

        – Knowing your story… and seeing that you care about their
          situation.

        – The solutions & value that you can offer to them.




                                                     Photo Credit: http://www.nonprofitmarketingblog.com/
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
How Do They Want to Interact?

• 75% of millennials
  prefer to donate online

• Are you making it easy
  for your target
  audience to do
  business with you?



                                                                     Source: http://themillennialimpact.com/
Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Step 2: The Change Process

• What is the Process for Making
  Changes & Adding Content?

• Do you always need IT (in-house
  or outsourced) involvement?

• If so, consider making a change –
  CMS, different host provider.



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Step 3: Lead Generation

• How many
  inquiries/leads
  does your website
  today?

• If it’s not enough,
  embed more lead-
  generation forms!

• Add calls-to-
  action to all
  pages!

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Step 4: Mobile Optimized

• Do visitors have to tap, zoom, scroll?

• Is there Flash?

• How long is loading time?

• Build a mobile website today!



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Final Thoughts on Your Website

• Do not let it be static or an after-thought!

• Your website needs to be integrated into all of your
  marketing efforts, including print, email, social
  media, and more.




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
SEO: Best Practices




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
What is Search Engine Optimization?

• Getting found!

• Using specified keywords

• Consistently updating your
  content

• Using links to and from
  other pages and websites

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Keyword Usage

• Build a well-researched list of keywords

• Incorporate in your content:
        –     Page Titles (H1, H2 tags)
        –     Website copy
        –     Meta description
        –     Image Names (Alt tags)

• Use throughout all content distribution


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Content Rules!

• Google rewards fresh content ---
  update your website regularly!

• Create & provide content that
  informs, helps, and interests your
  audience!

• Best way to do this: start
  blogging.

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Inbound Links


• You want: inbound links from high-authority
  sites (trusted, popular, PR, etc.) with relevant
  content.

• How do you get them?
        – Create share-worthy & timely content!
        – Ask! Link-exchange
        – Increase PR strategy and efforts


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Blogs: Crucial to SEO Success

• Humanizing
• Improves SEO
   – Keywords
   – Links
   – Updated Information
• Give Expertise
• Updates on Company
  Activities
• Sharing Information



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Be Ready for Mobile Search with a Mobile Site!

                                                              • Smartphone ownership and
                                                                mobile web viewing continues to
                                                                rise!

                                                              • Create a mobile website that is
                                                                automatically presented to the
                                                                growing number of smartphone
                                                                owners!

                                                              • Tip: Work with the guys from
                                                                Great Lakes Integrated!

Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Items to Avoid

• Buying Links

• Over-using/forcing keywords – content should sound
  natural

• Adding so much content that your page load-times
  suffer.



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Don’t Forget!

• Getting found is only half the battle….

      … Optimize your landing pages and product/services
      pages to drive people down the sales funnel!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Final Thoughts and Questions




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Success: Three-Legged Stool!




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
This Takes Planning: Calendar #1

                           Announce                   Mail -
Send out                   on website                 Monthly
flyers to
                                                      Newsletter
clients

                                                      Email
                                                      eNewsletter
                                                      (Announce)


                          Tell
                                                      Expo Event
                          colleagues
                                                      8AM-6PM
                          you’re
                          attending

             Send thank                 Enter new
             you cards                  contacts in
                                        Excel
This Takes Planning: Calendar #2

               Create         Announce      Announce on   Mail -
 Send out      Post, Link     on website        &         Monthly
 flyers to     back to                                    Newsletter
 clients       website

               Comment on Connect with      Share event   Email
               event’s    Keynote           article on    eNewsletter
                     page Speakers on                     (Announce)


Announce                     Tell
               Share event                  Join in on    Expo Event
booth #                      colleagues
               article on                   event’s       8AM-6PM
with                         you’re
                                            hashtag
video post                   attending

               Send thank                   Enter new
Follow-Up                    Share                        Friend new
               you cards                    contacts in
with                         speaking                     contacts on
                                            Excel
Post & Post                  presentation
Pictures                     on
Wrap Up

• Start with a Plan

• Create an Online Marketing
  Strategy (Inbound-Content-
  Social, SEO, Website)

• Incorporate Your Social
  Media,
  SEO and Website

• Measure the Results!


Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Action Items: #1


• Social Media: Strategize, Plan,
  and Align Tactics with Goals




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Action Items: #2


• Take a hard look at each
  component – Website, SEO,
  Online Strategy



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Action Items: #3


• Devote time to creating
  content, sharing, and
  measuring its effectiveness.



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Action Items: #4


• Don’t Wait…

      Get Started TODAY!



Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Resources for You

• Free White Paper on Inbound Marketing!

                    http://InboundMarketingWhitePaper.com




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Q & A / Contact Me!: http://ilink.me/JR

                                                                     QR Code




                                                                        iFlyMobi.com




Building Business with Social Media
Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
Q&A
Customers Deserve




                    For more information or to schedule a one-
                          on-one meeting call your Great Lakes
                    account executive at 216-634-5120 or email
                                                 rfirst@gll.com

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Building businesswithsocialmedia greatlakes_updated

  • 1.
  • 2. Do You Know Your Audience’s Passion?
  • 3. Presentation Information  Presentation Title: Building Business with Social Media  Date: Tuesday, September 25th , 2012  Time: 3:30pm – 5:00pm  Location: Cleveland Downtown Marriott Hotel  Event: Great Lakes Integrated VIP Event Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 4. Building Business with Social Media Wednesday, September 26th 2012 Presented by John Foley, Jr. CEO, interlinkONE & Grow Socially Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 5. First… THANK YOU! • For Being Here! • For Being Willing to Learn and Engage! • For Liking My Boston Accent! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 6. Today’s Overview • Brief Introduction • The Marketing Landscape • How You Can Find Social Media Success • Your Website: Static Brochure? Or Sales Tool? • SEO: Best Practices for Success • Final Thoughts and Questions Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 7. Brief Introduction Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 8. Intro: John Foley, Jr. I love • Grow Socially, Inc. Mar(H)keting! – Online Marketing/Social Media – Plan, Manage, Execute and Measure • interlinkONE – Enterprise Marketing Management Software – Plan, build, manage, execute and measure all marketing activities Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 9. Accolades • Jetsetter Status on FourSquare • Ranked #16 as a Top CMO on Twitter in 2012 • 2nd runner up for this year’s B2B Twitterer of the Year Award for the B2B “Boss Tweet” Personality Category • One of the 50 most influential people in Sales Lead Management by SLMA in 2012 Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 10. The Books Printers - Business Transformation Mailers, Fulfillment Providers - Business Transformation All Businesses - Untethered Communications Nov 2012 Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 11. The Marketing Landscape Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 12. Communications Today • “Kitchen Table Effect” • Generational Differences Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 13. Online Marketing Statistics 955 Million Users on Facebook 400 Million Tweets Sent Per Day 72+ Hours of Video Uploaded every minute 170 million users 12 million users… and it’s addictive! 80 million users… and sold for $1 billion! 2 million searches per minute NOTE: As of July 2012: http://www.mediabistro.com/alltwitter/social-media-users_b22556 and http://searchengineland.com Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 14. Success: The Three-Legged Stool • You must: – Understand Inbound Marketing – Integrate everything! – Develop a Strategy – Consistently Produce Relevant Content – Measure It All Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 15. What is Inbound Marketing? “Inbound marketing is a marketing strategy that focuses on attracting prospective customers by offering useful information.” http://en.wikipedia.org/wiki/Inbound_marketing Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 16. Content: Essential to Inbound Marketing Source: http://mashable.com/2011/10/30/inbound-outbound-marketing/ Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 17. Inbound Goal: Drive INQUIRIES! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 18. Get Noticed Optimize / Social Friendly eNewsletter Sign-Ups White Papers Offers Emails Polls Blogs Landing Pages Inquiries Engage and Nurture Qualified and Budgeted Start with MKTG Engage and Action – Publish – Engage– Plan Buyers Nurture Converse – Share Product? Stories, Information, Social Media posts Blogging Service? Analytics Asset? Content Management SEO $ Building Business with Social Media Questions or Comments? Copyright © 2010 Grow Socially, Inc. All Rights Reserved. 2012 Phone 1.800.948.0113 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012 Email Support@GrowSocially.com
  • 19. Integrated Approach to Lead Generation Efforts COMPANY WEBSITE Social Whitepapers, Media eBooks 3500 Downloads Visitors SEO eNewsletter Sign-Ups DM/Flyer 2000 Visitors Comments & Questions on CRM E-mail Blog 800 Links Visitors Info/Inquiries Other 100 Webinar Visitors Sign-Ups Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 20. Does That Approach Work? See Below 650 475 Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 21. Results: Thousands of Inquiries Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 22. Results: Thousands of Inquiries Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 23. Results: Prospects Raising Their Hand! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 24. How YOU Can Find Social Media Success Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 25. Social Media Provides Opportunities For: • Community Building • Conversation • Networking • Marketing • Relationships • Customer Service • Delivering Immediate Information Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 26. Steps to Social Media Success • Create a Strategy (PLAN) • EXECUTE Remember • Measure Execution TRUMPS Strategy Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 27. Plan! Strategy before Tactics!  Step 1: Describe the Business, Service, Solution  Step 2: Business, Service, Solution Goal  Step 3: Where Is the Audience Cyclically?  Step 4: How Does the Audience Use Social Media?  Step 5: The Key Words  Step 6: How Will You Humanize the Brand  Step 7: Content Resource and Distribution Strategy  Step 8: How Will You Measure Success? Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 28. Use Social Media Effectively • Start with a Plan – Address Goals – Make a Schedule – Know What You Want to Do • Cross Promote Across All Pages • Integrate with Website • Include in Offline Marketing Efforts • Serve up relevant content Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 29. Is everyone interested in the same communication? I still I love my email mail I’m on I use Facebook, Twitter Twitter & LinkedIn I Google for my information Where are your prospects and customers getting their information.. And when? Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 30. The “Key” Words Apple = Innovation Disney = Magic iPOD, iPhone, iPad, Jobs, Steve Jobs, etc. Mickey Mouse, Animal Kingdom, Florida, Roller Coasters, etc. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 31. Humanize Your Brand Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 32. Let others help spread your story! • You must have a compelling story! • Make it easy for people to share it. • Deliver relevant information, and people will return the favor by sharing it. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 33. How to Measure Success? • How many – Downloads – eNewsletter Sign-Ups – Blog Comments – Questions – Shared Links – Re-Tweets – Followers – Site Traffic – Show me the money Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 34. Tools for Measuring Effectiveness • Link Shorteners – iLink.Me • Google Analytics – Website • Insights – LinkedIn, Facebook, Twitter, YouTube • Google Alerts • Listening Tools – Viral Heat, Radian6, Sysymos Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 35. Content Resource Library Visit Resources Daily Content Content A C Content B Pull Content Make Links Measurable Push Content Out Content Distribution Strategy • Resources are monitored. Content is identified and pulled, made trackable, and pushed out across platforms.
  • 36. Next: Specific Business Building Tips • LinkedIn • Facebook • Twitter • YouTube • Pinterest Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 37. LinkedIn Overview • A business-oriented social networking site • Provides opportunities to position you as a thought- leader • Contains a number of under- utilized features! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 38. LinkedIn Tip: Update your Status Daily! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 39. LinkedIn Tip: Complete Your Profile Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 40. Facebook Overview • The most popular social network by far • Continues to evolve into a place where both personal and professional success can be found • Let’s look at a case study! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 41. Train to End Stroke: Who Are They • Train to End Stroke is a fundraising division of the American Stroke Association/American Heart Association. • Their mission is to raise awareness and funds for the third leading killer in the US – stroke. • Facebook.com/Train2EndStroke Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 42. Utilize Cover Image & Timeline! • Compelling images and posts can help to increase the impact of your story. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 43. Their Goal Improve recruiting efforts for their Half Marathon in Hawaii Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 44. Put Data to Use: Targeted Advertisements Facebook Ads allowed for precise data targeting! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 45. Generated Word-of-Mouth/REFERRALS Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 46. How Facebook Helped: Stats Metric Before After (as of 6/1/12) 783 8,009 Likes (2 pages combined) Recommendations 0 35 People committed to 19 31 the Hawaii Half Marathon 63% increase!! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 47. Twitter Overview • Continues to grow as a tremendous way to share content and to engage with others. • Features such as Search and Lists provide learning opportunities! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 48. Use Twitter to Spread the Word Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 49. Tip: FollowerWonk.com to Find People Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 50. YouTube Overview • Allows you to share personal and professional videos to highlight your company and its services. • It’s also the world’s #2 search engine! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 51. YouTube: Tips for Success • Feature variety of employees, mix up the tone • Experiment with different backdrops, scenes, etc. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 52. What Else? Pinterest • Visually tell the story of your brand! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 53. Four Fundamentals of all Networks 1. Find your Audience / Build your network 2. Engage with the network you have built 3. Be consistent 4. Track and analyze Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 54. Align Tactics with Goals Tactic Goal Key Steps Facebook Fan page Increase awareness of Post once a day; Custom services, generate leads Tab for demo registration Twitter company page Become a thought leader, Post multiple times daily; provide support share marketing-related news; active listening YouTube Profile Humanize brand; create Film weekly video of demand employee(s); create screencasts of customer successes Pinterest Drive website traffic! Create boards to highlight portfolio work Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 55. Be Committed • Social Media often requires daily attention • Prioritize: RELEVANT Content creation, listening, & engaging! • Measure & Adjust Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 56. Your Website: Static Brochure? Or Sales Tool? Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 57. Problem with Many Websites Today • They are not updated frequently enough. • The graphics, product & services listings, and text do not accurately reflect a brand’s mission statement. • They are not generating leads. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 58. Get Noticed Optimize / Social Friendly eNewsletter Sign-Ups White Papers Offers Emails Polls Blogs Landing Pages Inquiries Engage and Nurture Qualified and Budgeted Start with MKTG Engage and Action – Publish – Engage– Plan Buyers Nurture Converse – Share Product? Stories, Information, Social Media posts Blogging Service? Analytics Asset? Content Management SEO $ Building Business with Social Media Questions or Comments? Copyright © 2010 Grow Socially, Inc. All Rights Reserved. 2012 Phone 1.800.948.0113 Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012 Email Support@GrowSocially.com
  • 59. Remember: Website is Home Base! Integrating content creation, distribution, customer engagement, and measurement of your marketing efforts can increase campaign effectiveness. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 60. Website: Take it to the Next Step • Social-friendly, searchable • Interactive – Blogs – Comments – Landing Page – eNewsletter Sign-Ups – Widgets • Calls to action for people to raise their hand Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 61. Use Calls to Action to Collect Data! • Appealing to the eye • Creative • Interactive • Different • Build your database with registration forms Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 62. How To Improve Your Website • Let’s look at a few practical items that you can review to identify beneficial changes. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 63. Step 1: Your Target Audience • What benefits them? – Knowing your story… and seeing that you care about their situation. – The solutions & value that you can offer to them. Photo Credit: http://www.nonprofitmarketingblog.com/ Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 64. How Do They Want to Interact? • 75% of millennials prefer to donate online • Are you making it easy for your target audience to do business with you? Source: http://themillennialimpact.com/ Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 65. Step 2: The Change Process • What is the Process for Making Changes & Adding Content? • Do you always need IT (in-house or outsourced) involvement? • If so, consider making a change – CMS, different host provider. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 66. Step 3: Lead Generation • How many inquiries/leads does your website today? • If it’s not enough, embed more lead- generation forms! • Add calls-to- action to all pages! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 67. Step 4: Mobile Optimized • Do visitors have to tap, zoom, scroll? • Is there Flash? • How long is loading time? • Build a mobile website today! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 68. Final Thoughts on Your Website • Do not let it be static or an after-thought! • Your website needs to be integrated into all of your marketing efforts, including print, email, social media, and more. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 69. SEO: Best Practices Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 70. What is Search Engine Optimization? • Getting found! • Using specified keywords • Consistently updating your content • Using links to and from other pages and websites Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 71. Keyword Usage • Build a well-researched list of keywords • Incorporate in your content: – Page Titles (H1, H2 tags) – Website copy – Meta description – Image Names (Alt tags) • Use throughout all content distribution Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 72. Content Rules! • Google rewards fresh content --- update your website regularly! • Create & provide content that informs, helps, and interests your audience! • Best way to do this: start blogging. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 73. Inbound Links • You want: inbound links from high-authority sites (trusted, popular, PR, etc.) with relevant content. • How do you get them? – Create share-worthy & timely content! – Ask! Link-exchange – Increase PR strategy and efforts Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 74. Blogs: Crucial to SEO Success • Humanizing • Improves SEO – Keywords – Links – Updated Information • Give Expertise • Updates on Company Activities • Sharing Information Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 75. Be Ready for Mobile Search with a Mobile Site! • Smartphone ownership and mobile web viewing continues to rise! • Create a mobile website that is automatically presented to the growing number of smartphone owners! • Tip: Work with the guys from Great Lakes Integrated! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 76. Items to Avoid • Buying Links • Over-using/forcing keywords – content should sound natural • Adding so much content that your page load-times suffer. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 77. Don’t Forget! • Getting found is only half the battle…. … Optimize your landing pages and product/services pages to drive people down the sales funnel! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 78. Final Thoughts and Questions Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 79. Success: Three-Legged Stool! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 80. This Takes Planning: Calendar #1 Announce Mail - Send out on website Monthly flyers to Newsletter clients Email eNewsletter (Announce) Tell Expo Event colleagues 8AM-6PM you’re attending Send thank Enter new you cards contacts in Excel
  • 81. This Takes Planning: Calendar #2 Create Announce Announce on Mail - Send out Post, Link on website & Monthly flyers to back to Newsletter clients website Comment on Connect with Share event Email event’s Keynote article on eNewsletter page Speakers on (Announce) Announce Tell Share event Join in on Expo Event booth # colleagues article on event’s 8AM-6PM with you’re hashtag video post attending Send thank Enter new Follow-Up Share Friend new you cards contacts in with speaking contacts on Excel Post & Post presentation Pictures on
  • 82. Wrap Up • Start with a Plan • Create an Online Marketing Strategy (Inbound-Content- Social, SEO, Website) • Incorporate Your Social Media, SEO and Website • Measure the Results! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 83. Action Items: #1 • Social Media: Strategize, Plan, and Align Tactics with Goals Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 84. Action Items: #2 • Take a hard look at each component – Website, SEO, Online Strategy Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 85. Action Items: #3 • Devote time to creating content, sharing, and measuring its effectiveness. Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 86. Action Items: #4 • Don’t Wait… Get Started TODAY! Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 87. Resources for You • Free White Paper on Inbound Marketing! http://InboundMarketingWhitePaper.com Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 88. Q & A / Contact Me!: http://ilink.me/JR QR Code iFlyMobi.com Building Business with Social Media Created by John Foley, Jr. | interlinkONE and Grow Socially | 2012
  • 89. Q&A Customers Deserve For more information or to schedule a one- on-one meeting call your Great Lakes account executive at 216-634-5120 or email rfirst@gll.com