1) The document discusses how social media and mobile devices are converging, with people's behaviors and expectations changing as a result of being able to access information and connect with others anytime, anywhere. 2) It notes that 30% of advertising budgets will go towards mobile, social, and interactive content within the next 3 years as those become people's primary ways of consuming media. 3) The rise of mobile and social media presents big opportunities for companies to connect with customers in new ways and build brand loyalty through interactions and transactions that start with connections on those platforms.