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Portfolio Management & Governance
What, Why & How?
EDWARDS PROJECT SOLUTIONS
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2. Poor Portfolio Management &
Governance Starts At The Project
Level
…a “typical” project lifecycle…
Courtesy of www.projectcartoon.com
…and the project…
The Customer…
EDWARDS PROJECT SOLUTIONS
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Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
Revised: August 2012
3. Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com
What was described What was understood What was designed
EDWARDS PROJECT SOLUTIONS
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Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
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4. Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com
What was developed What was initially What Operations
installed FINALLY Delivered
EDWARDS PROJECT SOLUTIONS
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Revised: August 2012
5. Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com Courtesy of www.projectcartoon.com
When it was Delivered What the Customer was …and how the project
charged for was supported…
EDWARDS PROJECT SOLUTIONS
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Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
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6. Now take that approach and multiply it by 10, 100, 1000…
Add in no Enterprise Management…
No Portfolio Management…
No Governance and…
EDWARDS PROJECT SOLUTIONS
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Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
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7. You get insurmountable problems
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8. Agenda
What is Portfolio Management and Governance?
Why is Portfolio Management and Governance Important?
How do you implement Portfolio Management and Governance?
Case Studies – What others are achieving
Call to Action
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
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Revised: August 2012
9. Now
What? Why? How?
What?
What is Portfolio Management and Governance?
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
9
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
Revised: August 2012
10. What is Portfolio Management and Governance?
Portfolio Management is a capability that enables organizations to analyze,
select and manage a collection of project investments that are aligned with
your company’s goals and objectives within a data driven decision making
framework.
Portfolio Management also coordinates the acceptance, approval,
postponement, rejection or cancelation of a project which will not realize
the proposed benefits or the corporation’s strategic outcomes.
Governance is the process of putting policies, procedures and processes in
place to guide organizational operational activities and changes.
Governance warrants the achievement of an organization’s objectives by
strategically aligning daily activities, setting direction, providing guidance on
decision making and monitoring performance.
EDWARDS PROJECT SOLUTIONS
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10
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
Revised: August 2012
11. Now
What? Why? How?
What?
Why is Portfolio Management and Governance Important?
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC. 11
Revised: August 2012
12. Why is Portfolio Management and Governance Important?
Organizations that practice Portfolio Management
and Governance are 20% more profitable than their
competitors. (IT Governance, Peter Weill)
Portfolio Management and Governance is
important because it addresses the following
organization concerns, issues and trends.
PwC Global PPM Survey Findings
Misaligned Organizational Behaviors
Technical and Enterprise Debt
Future Technologies and Trends EDWARDS PROJECT SOLUTIONS
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Revised: August 2012
13. PwC Global PPM Survey Findings
The survey included some 1,524
respondents from 38 countries and
within 34 industries.
2/3’s of organizations that deployed
PPM reported that 90% of their
projects perform to expectations.
Higher PM and PPM maturity yields
higher business performance.
Higher levels of portfolio alignment
increase stakeholder satisfaction.
Adoption of PPM has not increase since
2007 remaining at around 53%, but
organizations using PPM have seen an
increase in performance.
http://www.pwc.com/en_US/us/public-sector/assets/pwc-global-
project-management-report-2012.pdf
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14. Misaligned Organizational Behaviors
Too much concurrent demand in the same window of time.
Bad Multi-tasking
Conflicting Priorities – Resource contention
Behavior misalignment
Student Syndrome
Parkinson’s Law
EDWARDS PROJECT SOLUTIONS
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15. Enterprise Debt
Remedial
Work
increases surfaces as reduces surfaces as
Project Enterprise Debt Increased
Requested Debt
Approved Cost to
Projects
Projects Support
increases surfaces as pays interest
on
Increased
Work to
Source: www.pragmaticEA.com
Change
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16. Technical Debt
Increase cost of maintenance
Duplicate organizational
functions
Bad business processes
Cost of rework
Cost of poor execution
Cost of poor data quality
EDWARDS PROJECT SOLUTIONS
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17. IT project debts are killing business profits
IT failure costs the U.S. economy
an estimated $1.2 trillion+ a year.
And, the global economy $6.2
trillion a year.
52% all projects will have costs
overruns at a staggering 189%
of the original cost estimate,
62% of projects have time
overruns at a rate of 222% over
the original time estimate.
41% of IT projects failed to
deliver the expected business
value and/or ROI.
EDWARDS PROJECT SOLUTIONS
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18. Future Technologies and Trends
Cloud Computing
Consumerization of IT
Social Media (LinkedIn, Facebook, Twitter, etc…)
Mobility or device agnostic anywhere access demands
Big Data: Ability to analyze large volumes of structured and
un-structured data
IT must respond quickly while addressing organizational
data security concerns
Gartner Predicts 2012: Four Forces Combine to Transform the IT Landscape
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC. 18
Revised: August 2012
19. Now
What? Why? How?
What?
How do you address these issues and implement a Portfolio
Management and Governance capability?
EDWARDS PROJECT SOLUTIONS
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Revised: August 2012
20. How Do You Move Forward?
Acknowledge a need for a holistic
Governance approach
Capture projects and resources
demand in a centralized repository.
Make data driven decisions on
project investments
Measure progress with leading
indicators
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
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Revised: August 2012
21. Governance Framework: Finding the Right Balance
Avoid Burdensome process
Drive engagement
Ensure appropriate ownership
Appropriate forums for
communications and engagement
Right Data Right People
Right Decisions
EDWARDS PROJECT SOLUTIONS
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22. Create A Centralized Repository
Publish Projects
Central location for project information
Update task information via the Web
Project Collaboration
Issues
Risks
Communications plan
Change orders
Project Workspaces
Single place for all project information
Document Management
Meeting workspaces
Manage Issues and Risks
EDWARDS PROJECT SOLUTIONS
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Revised: August 2012
23. Data Driven Portfolio Strategy
Change total cost constraint and
click “Recalculate” to view the Force
what if scenario and results in/out
projects
Unselected
projects
EDWARDS PROJECT SOLUTIONS
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24. Implement a Performance Management and BI Capability
You can’t manage what you don’t
measure or describe. Inventory • Do you currently track metrics?
Determining KPIs
Mission: What are they missions • Does the metric provide
your department has targeted? Actionable actionable data?
Strategy: What are the policies,
procedures or approaches being
used to accomplish these • Does the metrics enables you to
missions? Decision make business decisions?
Objective: What are the key
objectives of the mission?
KPI: What indicators can you • Does the metrics provide
measure to determine if you are
Predictive directional guidance?
meeting these objectives?
• Does the metric capture
Trending historical trend in performance?
• Can the metric features be
Integrated integrated with other metrics?
Course Correction - 90% Rule
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25. What Others Are Achieving
Organization Challenge Solution Results
EPA Office of Water • Scored 1.3 out of 5 on • Implemented Project • Generated saving of 1.9
OPMs maturity model Server 2010 Million per year
• Lacked PPM Capabilities • Implement Dashboard • Increase score to 2.8
for monitoring progress
Marquette • Tracking only schedule • Standardize PM process • Ability to track capital
data was not sufficient. and templates projects across the
• Lack of standards • Implement Enterprise University
PPM solution
Verizon Communication • 75 PM to oversee • Automate the • Increase PM efficiencies
150,000 projects development of their by > $20 Million
• Inefficient collaboration WBS (schedules) productivity saving
processes • Implement Enterprise • > $25 Million reduced
Reporting conference calls
Ingresoll –Rand • Need to increase PM • Training continuously • Enabled the firm to
skills • Establish a world class support an end to end
• Lack Financial insights governance model Project Lifecycle (from
on projects • Standardize across Proposal to Selection to
• Capture project demand departments with PPM Execution)
1000 Lawyer – Law Firm • Standardize PM • Implement Standardize • Increase EA maturity
Methodology PM & Governance • Increase project
• Lack of Governance processes completion throughput
Processes • Train PM to from 10 to 65 projects a
become(PMPs) year
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC. 25
Revised: August 2012
26. Now
What? Why? How?
What?
Case Study and Call to Action?
EDWARDS PROJECT SOLUTIONS
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Edwards Project Solutions is a registered trade name of Edwards Industries, LLC. 26
Revised: August 2012
27. Call to Action
Commit To The Journey
Senior Management Must Drive The Change And Remove Barriers.
Use Architecture As A Compass
Increase EA Maturity One Project At A Time
Hire A Tour Guide (Outsource to Experts with Experience)
Increase Your Employee’s Capabilities
EDWARDS PROJECT SOLUTIONS
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved.
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC. 27
Revised: August 2012
28. Thank you for your time!
For more information on how we can provide your organization with comprehensive
project management solutions, please contact:
EDWARDS PROJECT SOLUTIONS
Gerald Leonard PMP, MCTS, ITIL
7250 Parkway Drive • Suite 200 • Hanover, MD 21076-1388
Office: (800) 556-2506 • (443) 561-1315
Fax: (443) 561-0199
Email: gleonard@EdwPS.com
Also visit our website at:
www.EdwPS.com
Portfolio Management and Governance ©Copyright 2012 Edwards Industries, LLC. All Rights Reserved. 28
Edwards Project Solutions is a registered trade name of Edwards Industries, LLC.
Revised: August 2012