In 2014, use smartphones and tablets surpassed desktops and laptops. But, that's just the beginning for why mobile has become an essential factor in marketing and sales. The geo-location, Push, camera, and many other features in mobile devices can make your marketing programs Context -Driven, bringing backend data and Calls To Action right in the real-time Context of where target customers and mobile sales teams are, and what they are doing 24/7, This was my presentation at the Feb 23 Boston Marketing Technology Meeting.
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Boston marketing technology group 150223 george adams vizi apps
1. Boston Marketing Technology Group Meeting
February 23, 2015
George Adams, Co-Founder and CEO, ViziApps, Inc.
george@viziapps.com
1
Embracing Mobile to Move
the Marketing Meter
Copyright 2015 ViziApps, Inc.
2. 2
Create Mobile Business Apps Visually
The only online mobile platform to visually design your
app’s user experience and use of backend data
ViziApps.com
George Adams, Co-Founder and CEO
Earlier:
• CEO SSH Communications Security Inc
• VP Marketing and PC Products, Phoenix Technologies
• Sun Microsystems, Analog Devices, Intel
Copyright 2015 ViziApps, Inc.
3. Moving from Best Practices
to Next Practices™
3
Mission:
Bring members new ways to innovate for measurable results through
interactive, peer-sharing events and content that focuses on ways to drive
efficiency, effectiveness, market share, mind share and wallet share.
• Monthly Breakfast Roundtables
• Monthly Sales and Marketing Next Practices Events
• Louis Gudema: President
• George Adams: Founder and Board Member
See: www.SAMInnovator.com
Agile Sales and Marketing
Thursday Feb 26 5:30 PM
Bentley University
4. Before we start …
Mobile is a Major New
Vehicle for increasing:
• Market Awareness
• Customer Engagement and
Nurturing
• Conversions and Sales
• Up-selling/Cross-selling
• Marketing and Sales
Teamwork & Effectiveness
Mobile is NOT a Magic
Bullet:
• NOT a Replacement for
Fundamental, Holistic M&S
Planning and Execution
– Positioning
– Target Customers/ Personas
– Value Propositions
– Quality Content
– InBound & OutBound
Programs
– People-People Teamwork
4Copyright 2015 ViziApps, Inc.
6. 6
Web UX Mobile UX
Content is King! Context is King!
• Websites
• Email/eNewsletters
• eCommerce
• Webinars
• Blogs
• Social Media
• Relevant Web Content for Small
Screens, plus …
Apps:
• The Right Info
• Right Now
• Right in my Hand
• and Tangible Branding
Mobile Marketing Mind Shift
Copyright 2015 ViziApps, Inc.
8. • Location-based Promotions
• In-Hand CRM
• Conference Info
• Engagement Campaigns and
Games
• Competitive Info
• Inventory and Delivery Lead-
time Info
• Customer Loyalty Program
Tracking and Redemption
• Impromptu Video Conferences
with Remote Subject Matter
Experts
• Pricing Tools, Quote Creators,
and Solution Configurators
• Proposal and Invoice Builders
with Signature Capture
8
Mobile Can Put Real-time Info in Sales and
Customer’s Hands
Copyright 2015 ViziApps, Inc.
9. 1. People
– Who are our Target Users?
– What devices do they use?
– Opt-in & Privacy Policies
– How can Mobile increase our
M&S Team Effectiveness?
2. Objectives
– How can we Increase
Revenue, Reduce Costs, or
Close Sales Faster with
Mobile?
– What Metrics should we use
to Track Results?
Mobile Planning Factors
3. Strategy
– How does Mobile fit the total
Marketing & Sales Gameplan?
– What’s Mobile’s Role/ROI from
Awareness to Engagement to
Revenue?
4. Technology
– Mobile App or Mobile Site?
– Push Notifications? SMS/Text?
– mCommerce?
– Audio/Video – Streaming or
Embedded
– Agile Development Platforms
9Copyright 2015 ViziApps, Inc.
10. Which mobile technologies and
methods to use?
Some Technologies
• Google Maps
• Push Notifications
• GPS and Geo-Fencing
• Audio Playback/Capture
• Video Playback/Capture
• Mobile Commerce
• Email, Text/SMS, …
• Signature Capture
• Social Media Integration
• IoT Integration
Some Methods
• Audience-specific
Engagement Mobile
Apps/Sites:
– B2C Branding Apps/Sites
– B2E Sales & Service
Productivity Apps
– B2B Client Engagement Apps
• Mobile Analytics
– More Than Just Downloads
– More than Web Analytics
• Customer Photo Capture
10
Copyright 2015 ViziApps, Inc.
11. Source: Apperian
B2C Example: Game-changing Retail App
Increased revenue by 300%
at counters
Rolled out 20,000 iPads
Delivered a solution world-
wide with zero local IT
touch
Saved $2.5MM+ per year in
direct IT costs
11Copyright 2015 ViziApps, Inc.
12. 12
Customer
Engagement
Time
Mobile CRM
Faster M/S Communications
Push Nurturing Content
Live Chat
Expert Remote Demos
Technical
Win
Objectives
Trusted
Business
Partner
Mobile Private
Client Portal
Push Up-Selling
& Cross-Selling
Info
B2B Example: Accelerating the Buying Cycle
Branding Apps
Mobile LeadGen
Business
Win
Faster Quotes
Customer-centric
Proposals
Solution Configurators
Faster Contract
Negotiations
On-Device
Signature Capture
Close
Copyright 2015 ViziApps, Inc.
MQLs,
SQLs
12
13. Mobile can help marketing and sales
work together more effectively
• Instant M S Communications
– Overt and Covert
– Planned and Impromptu
• In-hand, Marketing Content
Repository
– Organized, “Un-losable”
• Push Nurturing Content
– Accelerate Deal Development & Closure
• Push Upsell/Cross-Sell Opportunities
13
Marketing
Sales
Copyright 2015 ViziApps, Inc.
14. 14
Design your app online - No Coding
- Free-form UX Designer & Native Features
- Drag & Drop Backend Data
- Plus: Can also use JavaScript and HTML5
Download to Test in Seconds
Publish or Update in Minutes
Create Mobile Business Apps Visually
The only online mobile platform to visually design your
app’s user experience and use of backend data
Copyright 2015 ViziApps, Inc.
15. Be Agile: Fastest Possible Development
15
Copyright 2015 ViziApps, Inc.
16. Copyright 2015 ViziApps, Inc. 16
Marketing, Sales,
Services Managers,
“Citizen Developers”*
“App Heroes”
IT
Professionals
Mobile Software Engineers
- Not Our Target
Number of Users
Computer
Skills
* Estimates Per Gartner Research, US Census Bureau,
247K *
20M*+
1.6M *
ViziApps Target Users
Our
Target
Users
2015+
Our Target Users
to 2015
17. Copyright 2015 ViziApps, Inc. 17
Some ViziApps Apps
Commercial Property Management
Channel
Partner
Management
(In Chinese)
Insurance Claim Processing
18. Free 30-Day Trial
– $15/month Developer Account
Pro Plans:
– Unlimited app end users and app
complexity
– Update app at any time
– Google Spreadsheets Data
Premium Plans:
– Push Notifications, NFC, …
– Salesforce, QuickBase, SQL
Enterprise Plans:
– Per Developer, Per User basis
– Annual Contracts
Pro Premium
1 app $ 99 $ 149
5 apps $ 79 $ 119
Discounts:
– Annual payment
– Volume app plans
– Non-profit Organizations
Monthly Prices per App
Low Cost
18
Copyright 2015 ViziApps, Inc.
19. Design: Touch User Interface
19
Free-form
visual layout
Create the
exact user
experience
you are
looking for
Label
Text Input
Button
Checkbox
Scrolling List
And Many More Fields
To Choose From!
Copyright 2015 ViziApps, Inc.
23. Testflight.com
Public App Stores
Enterprise Mobile App
Management Systems
ViziApps Instant Publisher
Publish: Distribution Options
23
Copyright 2015 ViziApps, Inc.
24. Boston Marketing Technology Group Meeting
February 23, 2015
George Adams, Co-Founder and CEO, ViziApps, Inc.
george@viziapps.com
24
Embracing Mobile to Move
the Marketing Meter
Copyright 2015 ViziApps, Inc.
Hinweis der Redaktion
ViziApps is a no-coding visual design platform.
Traditional methods of building mobile apps include native coding tools like Apple Xcode with Objective-C, and Android SDK with Java.
But even hybrid methods like Sencha, PhoneGap, and Appcelerator demand intensive coding and high levels of mobile device expertise.
Compared with these coding tools, the ViziApps visual design environment is much faster to layout the user interface for your app, and to incorporate mobile device features and connect to remote data services.
But what makes ViziApps *really* fast is the way you can make design changes, test the results, and push an update to all users – literally within minutes.
You create a user experience by selecting visual fields such as labels and images, and touch-responsive fields such as buttons and scrolling tables, and placing these on a page.
The ViziApps Studio is a free-form visual designer, so you can place these components anywhere on a page, exactly where you want them.
You can resize fields, move them around, copy and paste, and even overlap and layer them.
You assign each field a identifier, essentially a unique name, so you can later refer to these fields when building your app’s features.
The structure of a mobile app is created by building a set of pages.
There are many ways that a user can navigate through the various pages in an app.
You can include an app navigation bar which is always present in every page of the app.
A slide panel is normally hidden but is activate when a user taps a menu button.
Any button can be assigned to change to a different page.
Tapping on a row in a scrolling table can select a specific page.
And pages can be selected as the result of a remote data operation.
The view you see here is the App Storyboard, which shows all pages in your app, and the fields that are defined on each page.
Many of the ViziApps fields will be styled according to a theme you select, although you can also override the style of individual fields if you like.
A Theme allows you to change to look of your app, such as colors and font styles, even after the app has been completely built and published.
Click the “Manage Data” button in ViziApps Studio, and when you create a new app data source, you will see a list of data sources supported by ViziApps.
These include Google Drive Spreadsheets, Salesforce.com, Intuit QuickBase, and Intuit QuickBooks Online.
ViziApps also uses industry-standard ODBC connections which support a wide range of SQL databases.
Your app is done and ready for distribution.
Click on the Publish button in ViziApps Studio, and you will see options for publishing.
ViziApps can be used to build binary files: APK files for Android devices and IPA files for IOS devices.
A single app design and pricing can publish to both iOS and Android devices.
You can use these binary files for limited test distribution using testflight.com.
Using your own developer accounts with Apple and Google, you can post your app to the iTunes App Store or Google Play.
Enterprises deploying mobile app management systems can distribute their ViziApps apps just like any other app binary file.
Now let’s discuss a unique option: ViziApps Instant Publisher.