Telehealth, Telemedicine

1. Expanding Care Through TeleHealth
Tallahassee Memorial HealthCare
Leading our community to be the
healthiest in the nation.
Lauren Faison
Service Line Administrator

2. Goals for TMH TeleHealth
1. Improve overall health and quality of life for patients.
2. Increase patient access to primary and specialty care.
3. Increase efficiencies within the regional health system.
4. Promote successful transitions in care.
5. Reduce readmissions and unnecessary transfers to the
ED.

3. Tallahassee Memorial TeleHealth
1. Telemonitoring – remote monitoring of
patients.
2. Telemedicine – connecting providers to
patients through technology vs. face to face.

4. Telemonitoring
1. Allows providers to remotely monitor key health
indicators such as weight, blood pressure, oxygen
levels, glucose, and health behaviors.
2. Interventions are provided quickly to prevent health
episodes that result in hospitalization or a visit to
the ER.
3. Empowers the patient be an active participant in
managing their own health.

5. Telemonitoring Impact
Remote Monitoring pilot project:
1. 23 high E.D. utilizers where monitored for 30-60 days.
2. Nurses were able to monitor and provide timely interventions.
Results:
Visits prior to remote
monitoring/interventions
Visits after remote
monitoring/interventions
Impact
105 18 83%

6. Telemedicine

7. Telemedicine Equipment

8. Telemedicine Capabilities
1. General Exam
2. Otoscope
3. Ophthalmoscope
4. Bluetooth Stethoscope
5. EKG
6. Ultrasound
7. X-ray
8. Vital Signs

9. TMH Telemedicine
1. Expansion of Behavioral Health Services to
Rural Communities
• Partnership with primary care providers
• Rural ED Baker Act Evaluations
• Outpatient follow-up

10. TMH Telemedicine
2. Services to Rural Hospital Partners
• Doctors Memorial – Psychiatry, Dietary, Specialists,
Transfers

11. TMH Telemedicine
3. Specialty Consults
4. Expanding Transitional Care Services
5. Emergency Consults

12. TMH Telemedicine
6. Reducing unnecessary readmissions and
visits to the ED by connecting Medical
Directors to LTC/SNFs/Rehab Facilities.

13. Benefits of Connecting Outpatient Facilities
1. Reduced transfers costs.
2. Increased patient safety.
3. Increased patient satisfaction.
4. Increased provider satisfaction.

14. Next Phase of TMH Implementation
1. Connection of hospitalists to ED
2. Transfers
3. TMH Rehab
4. Education/Residency Programs
5. Supplemental Services – supports
patient-centered service model

15. Advocacy
1. Advocate and inform state
legislation
2. Educate patients and stakeholders
3. Continued deployment throughout
the TMH system

16. Telemedicine Maintains Quality
* Telemedicine does not change the
way providers care for patients, but
changes the delivery method for how
the patient and provider
communicate.