The document discusses expanding healthcare through enhanced collaboration. It describes Cisco's healthcare team and customers in the sector. It identifies opportunities for video in healthcare administration, care at a distance, language interpretation, and security. The document also discusses emerging trends, wasted communication costs in healthcare, priority IT initiatives, consumerization of health, mobile access demands, architecture for anywhere access, and Cisco's VX Clinical Assistant product.

1. Expanding the Boundaries
of Healthcare through
Enhanced Collaboration
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential

2. Healthcare Vertical Team
Cisco Healthcare Team includes highly dedicated /committed members who provide
thought leadership and industry guidance.
Solutions Sales
Partners
Consulting
BTX / BDM
Marketing
Advisory Channels
Boards Clinical Team
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3. Who Are Our “Healthcare” Customers?
 Hospitals/Healthcare  Corporate world/worksite
systems / Clinics wellness
 State agencies; mental  Insurance companies
health, public health,
 Long term care / skilled
 University Health Science nursing facilities
Centers
 Life science companies
 Colleges of
 Rehabilitation centers
Medicine/Nursing Schools
 K-12 Districts/School
Based Health Centers
 Prison systems
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4. Endless Opportunities for Video in Healthcare
Administrative / Care at a
Operational Distance
Transitions
Training
Of
Initiatives
Care
Language Security
Interpretation
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5. Emerging Trends in Healthcare
Rising patient Aging US and Substantial Escalating New Pilot
volumes with Global patient shortage of costs to deliver Models of care
passage of population medical care; along being adopted
National with high professionals with significant such as ACOs,
Healthcare Bill incidence of in both urban reductions in Medicaid
(32MM newly chronic and rural reimbursement Medical Home
insured) disease communities by ALL payors
by 2020
The U.S. Healthcare system faces significant challenges that will
require greater collaboration and coordination among all
stakeholders (administrators, clinicians, payors and patients)
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6. Wasted Communication in Healthcare?
US Hospitals Dollars Annually
Wasted Physician $835 Million
Communication
Wasted Nurse $4.95 Billion
Communication
Wasted Length of Stay $6.59 Billion
TOTAL $12.38 Billion
Per hospital impact $4.59 Million/year for 500 Bed Hospitals
Source: Journal of Healthcare Management; Agarwal and Sands, J Healthcare Management Aug 2010
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7. Priority of Healthcare IT Initiatives – 12 Months
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8. 2010-2020 : The Consumerization of Health
and the Virtualization of Care.....
Anywhere
Virtual New Business Opportunities
Resources
 Health & fitness services
Home
 Care-at-a-distance services
 Hospital  Home + TeleHealth
 Chronic disease management
Prevent
Diagnose and
Treatment
and Treat Health
Maintain
Why?
 Demographics
 Income distribution
Physical  Technology
Resources
Hospital
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9. Driving an Ongoing Shift to BYOD
Device Diversity is here to stay
DesktopsSmart Phones Tablets User Wants
• Consistent experience on
multiple devices
• Seamless transitions
between devices
• Separation of work and
personal data
89% 26%
• Keep up with tech and
75% social trends
10% 36% IT Wants
• Proactive adoption of
consumer/mobile devices
22%
• Embrace BYOD without
sacrificing
security, management, busin
1% 23% ess standards
• Lower organizational costs
• Improved agility
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10. Demand for Mobile Access
15 of US
56% Information
3/4
billion spend time working
Workers
of employees uses
100% of IT
New networked OUTSIDE THE
MULTIPLE DEVICES
staff
mobile devices by OFFICE STRUGGLE to
for work keep up with
2015
mobile needs
Cisco Aironet 3600 Series Access Point – Press Presentation – January
2012
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11. Any Where, Any Time, Any Device: Architecture
Unified TelePresence
Communications
WebEx IM Social
(video)
Integrated Collaboration
Experience across
End Points and Applications
Voice and Video IM and Presence
Common Platform Services Directory and Identity Activity Stream and Social Graph
Scheduling and Calendaring Content Management
On
Flexible Delivery Model Premises Hosted
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12. VX Clinical Assistant: Launched Feb. 2012
• Remote specialist consultations
• Virtual care teams
• Medical education
• Language translation
• Rural healthcare
• Full medical certifications
– FDA Class I Medical Device (MDDS)
– CE Marking for EU
– Approved to IEC 60601-1 for safety of
electronic equipment
used in a medical setting
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