1. STORE ADMINISTRATION

2. ROLE OF STORE MANAGER
• SALES.
• COSTS.
• PROFIT.
• STOCK.
• BUYING.
• PRESENTATION.
• SALES PROMOTION.
• STAFF.
• PREMISES.
• ADMINISTRATION.
• COMMUNICATION.

3. RETAIL PERSONNEL MANAGEMENT PROCESS
• JOB ANALYSIS.
– Duties and Task
– Work environment.
– Tools and Equipment.
– Relationships.
– Requirements.
• Recruitments.
• Selection.
– Job analysis.
– Application blank.
– Interviewing.
– Testing.
– References.
– Physical Exam.

4. • Training.
• Motivating.
• Evaluating.
• Compensating.

5. Floor Space Management.
• Types of Floor Space.
• Sales per square foot.
• Sales per linear foot.
• Sales space.
• Sales per cubic foot.

6. Parameters to judge Space Performance
• Sales per Square Foot or Top Line Plan (Sales).
• Margins per Square Foots or Bottom Line Plan.
• Stocking Holding per Square Foot or Bottom
Line Tool.

7. Managing Store Inventories and Display
• Visual Merchandising.
• On Self Merchandising.