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High-speedinternetandsuper-smartdevices
Just over 1,200 consumers aged 18-30 were surveyed by Smart Survey in an online poll in December 2015, on behalf of Gemalto.
Respondents were approximately evenly split between Brazil, China, France, Germany, the United Kingdom and the United States.
About the research:
For more information, and to read the full Connected Living 2025 report,
visit: www.gemalto.com/connected-living-2025
You won't even have to tap your
card or phone - the barriers will
open automatically as you
approach
56% expect NFC-based,
paperless travel to be
the norm.
Over a quarter even expects to
be able to take a nap on a flat
bed while their car does the
hard work!
59% also expect car keys
to be made obsolete in
favour of touch-based
DNA recognition
above and below ground. 44%
expect transport systems to
automatically adapt to surges in
demand
69% expect high-speed
connectivity aboard all
public transport,
An international study of consumer
expections for mobile operators, smart cities
and the connected workplace
We asked 1,200 young people from all over the world to predict what mobile
technology will look like in 10 years' time. This is what they told us…
expect high-speed 5G
internet access to make
accessing any online content
a painless experience
87%
still expect to unlock their
phone with a fingerprint, but
43% expect to scan their retinas
and 33% think their phones will
be able to identify their DNA
67%
expect always on mobile
data and seamless wi-fi
offloading wherever they are
61%
CONNECTEDLIVING2025
Ahealthy,hyper-connectedsociety
expect healthcare trackers to show
you a 3D display of your heart
Forgot the shopping? Don't worry. 43%
expect your virtual PA to order what
you need automatically.
expect to be able to view a 3D display
of their teeth in their smart glasses
while they brush
think they'll never miss a meeting in
2025 thanks to virtual PAs organising
their schedule. 42% expect them to
plan their social lives too!
expect a connected implant to provide
them and their doctor with real-time
access to blood pressure levels
expect coins to be a thing of the past.
42% expect to be able to buy anything
with their mobile, and 69% expect to be
using dynamic smart cards whose
details change every minute
Aneweraofwork
63% think our employers will
use fingerprints to control
access to our places of work
49% think our workplaces will
be able to identify our faces,
while 42% expect to get into
the office simply by using
their voice
Over half of consumers
still think we'll be using
smartphones, tablets
and laptops at work in
2025
43% think employers will
monitor productivity via
wearable trackers, and
25% expect computers to
be able to read thoughts
directly from their brain
Theglobalpicture
Sixchallengesmobileoperatorsshouldevaluatetoday
63% 50% 59%
43% 61% 32%
If you don't want to drive,
you won't have to!
63% expect driverless
cars to be commonplace
in 2025
Network infrastructures will have
to flex between different needs.
Dynamic management could be a
potential new business model for
MNOs
MNOs will have a responsibility to
play a “hub” role for the
connected world. They can make
the connected world accessible to
every service provider
A wide range of new connected
devices or use cases will develop
very fast. Operators will need to
follow the pace of new trends,
and be ready to try anything
MNOs will need to provide the
most reliable connectivity
experience to make consumers
feel they can easily embrace the
new world of mobility
Intelligent marketing is high on
the expectation list for the
world’s youth. MNOs will need to
facilitate exchanges of
information of mutual benefit to
their customers and themselves
Consumer expectation in the
study is that their providers –
including their mobile operators –
need to take a bigger role in
securing them and protecting
their data
1 2 3
4 5 6
Move towards dynamic
infrastructure management
Position as an IoT
connectivity aggregator
Take some risks to enable
the IoT
Provide the next level of
Customer Experience
Develop a marketing service
offering
Defend the data and enable
the security of end-users
63%
49%
42%
Travellingaroundthesmartcityofthefuture
BRAZIL
USA
37% expect people to be complacent
about data security
74% believe contactless payments
will take quarter of a second to
complete
97% expect 5G connections to make
access to all online content seamless
77% expect the satellite navigation
systems of 2025 to show a detailed
3D display to stop you getting lost
UK
86% expect 5G to grant them access
to any online content seamlessly
40% believe there will be no limits to
what you can buy with your phone in
2025
Over half (52%) expect to be using
smart glasses in the workplace
Fewer Brits expect driverless cars to
be commonpleace in 2025 than the
other countries surveyed
GERMANY
FRANCE
40% of German youths expect a
paranoid mind-set around data
security
58% expect contactless payments
to take a quarter of a second to
complete
Germans are the least confident
(78%) about the availability of ultra
fast 5G in 2025
Germans are the least confident in
the ability of technology to read our
minds, with only 10% expecting a
direct brain interface
42% of Americans still expect to be
paranoid about data security
50% expect their virtual PA to shop for
them without needing any prompt
92% expect to be enjoying super-fast
5G access
78% expect high-speed internet
access whenever and however they
travel
French consumers in general had lower
expectations about mobile technology
than the other countries surveyed
Only 22% expect the end of coins thanks
to contactless payments
Less than a fifth (19%) expect all mobile
payments to provide the option of credit
card, carrier billing or third party
payment payments
Just over a fifth (21%) expect activity
trackers to be making exercise
recommendations to boost flexibility,
compared with over half of Chinese and
Brazilians
CHINA
The Chinese are the most confident
(63%) about using retina scanning to
unlock their phones
84% expect to be using dynamic bank
cards which continuously adapt
65% expect mobile operators to track
your safety by monitoring your
movements and a voice-activated panic
alarm built into your phone
70% expect to spend commuting time
browsing interactive, personalised ads

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Connected Living 2025 - par Gemalto

  • 1. High-speedinternetandsuper-smartdevices Just over 1,200 consumers aged 18-30 were surveyed by Smart Survey in an online poll in December 2015, on behalf of Gemalto. Respondents were approximately evenly split between Brazil, China, France, Germany, the United Kingdom and the United States. About the research: For more information, and to read the full Connected Living 2025 report, visit: www.gemalto.com/connected-living-2025 You won't even have to tap your card or phone - the barriers will open automatically as you approach 56% expect NFC-based, paperless travel to be the norm. Over a quarter even expects to be able to take a nap on a flat bed while their car does the hard work! 59% also expect car keys to be made obsolete in favour of touch-based DNA recognition above and below ground. 44% expect transport systems to automatically adapt to surges in demand 69% expect high-speed connectivity aboard all public transport, An international study of consumer expections for mobile operators, smart cities and the connected workplace We asked 1,200 young people from all over the world to predict what mobile technology will look like in 10 years' time. This is what they told us… expect high-speed 5G internet access to make accessing any online content a painless experience 87% still expect to unlock their phone with a fingerprint, but 43% expect to scan their retinas and 33% think their phones will be able to identify their DNA 67% expect always on mobile data and seamless wi-fi offloading wherever they are 61% CONNECTEDLIVING2025 Ahealthy,hyper-connectedsociety expect healthcare trackers to show you a 3D display of your heart Forgot the shopping? Don't worry. 43% expect your virtual PA to order what you need automatically. expect to be able to view a 3D display of their teeth in their smart glasses while they brush think they'll never miss a meeting in 2025 thanks to virtual PAs organising their schedule. 42% expect them to plan their social lives too! expect a connected implant to provide them and their doctor with real-time access to blood pressure levels expect coins to be a thing of the past. 42% expect to be able to buy anything with their mobile, and 69% expect to be using dynamic smart cards whose details change every minute Aneweraofwork 63% think our employers will use fingerprints to control access to our places of work 49% think our workplaces will be able to identify our faces, while 42% expect to get into the office simply by using their voice Over half of consumers still think we'll be using smartphones, tablets and laptops at work in 2025 43% think employers will monitor productivity via wearable trackers, and 25% expect computers to be able to read thoughts directly from their brain Theglobalpicture Sixchallengesmobileoperatorsshouldevaluatetoday 63% 50% 59% 43% 61% 32% If you don't want to drive, you won't have to! 63% expect driverless cars to be commonplace in 2025 Network infrastructures will have to flex between different needs. Dynamic management could be a potential new business model for MNOs MNOs will have a responsibility to play a “hub” role for the connected world. They can make the connected world accessible to every service provider A wide range of new connected devices or use cases will develop very fast. Operators will need to follow the pace of new trends, and be ready to try anything MNOs will need to provide the most reliable connectivity experience to make consumers feel they can easily embrace the new world of mobility Intelligent marketing is high on the expectation list for the world’s youth. MNOs will need to facilitate exchanges of information of mutual benefit to their customers and themselves Consumer expectation in the study is that their providers – including their mobile operators – need to take a bigger role in securing them and protecting their data 1 2 3 4 5 6 Move towards dynamic infrastructure management Position as an IoT connectivity aggregator Take some risks to enable the IoT Provide the next level of Customer Experience Develop a marketing service offering Defend the data and enable the security of end-users 63% 49% 42% Travellingaroundthesmartcityofthefuture BRAZIL USA 37% expect people to be complacent about data security 74% believe contactless payments will take quarter of a second to complete 97% expect 5G connections to make access to all online content seamless 77% expect the satellite navigation systems of 2025 to show a detailed 3D display to stop you getting lost UK 86% expect 5G to grant them access to any online content seamlessly 40% believe there will be no limits to what you can buy with your phone in 2025 Over half (52%) expect to be using smart glasses in the workplace Fewer Brits expect driverless cars to be commonpleace in 2025 than the other countries surveyed GERMANY FRANCE 40% of German youths expect a paranoid mind-set around data security 58% expect contactless payments to take a quarter of a second to complete Germans are the least confident (78%) about the availability of ultra fast 5G in 2025 Germans are the least confident in the ability of technology to read our minds, with only 10% expecting a direct brain interface 42% of Americans still expect to be paranoid about data security 50% expect their virtual PA to shop for them without needing any prompt 92% expect to be enjoying super-fast 5G access 78% expect high-speed internet access whenever and however they travel French consumers in general had lower expectations about mobile technology than the other countries surveyed Only 22% expect the end of coins thanks to contactless payments Less than a fifth (19%) expect all mobile payments to provide the option of credit card, carrier billing or third party payment payments Just over a fifth (21%) expect activity trackers to be making exercise recommendations to boost flexibility, compared with over half of Chinese and Brazilians CHINA The Chinese are the most confident (63%) about using retina scanning to unlock their phones 84% expect to be using dynamic bank cards which continuously adapt 65% expect mobile operators to track your safety by monitoring your movements and a voice-activated panic alarm built into your phone 70% expect to spend commuting time browsing interactive, personalised ads