SlideShare ist ein Scribd-Unternehmen logo
1 von 32
Or on social media:
                               Twitter @fredhaentjens
                           linkedin.com/in/fhaentjens
                         Facebook.com/fredhaentjens




Bodylanguage & Culture
What are people “saying”?
What are people “saying”?
What are people “saying”?
What are people “saying”?
What are people “saying”?
How Does Body Speak?

- Like any spoken language, body language has
  words, sentences and punctuation.
- Each gesture is like a single word and one word
  may have several different meanings.
How Does Body Speak?

 According to the social anthropologist, Edward T. Hall, in a
  normal conversation between two persons, less than 15% of
  the social meanings is actually transmitted by words.
 So, at least 85% of it is
  conveyed through the
  body
  (non-verbal channel).
Head

- Nodding the head
   - “Yes” in most societies
   - “No” in some parts of Greece, Yugoslavia,
       Bulgaria, and Turkey
- Tossing the head backward
   - “yes” in Thailand, the Philippines,
     India, Laos
- Rocking head slowly, back and forth
   - “yes, I’m listening” in most
     Asian cultures
Face

* Facial expressions reflect emotion, feelings and attitudes,
  but…..
* The Asians are sometimes known as
   - emotionless
   - mixed-up
     emotion
Eyes
* Eye contacts
   - Encouraged in America, Canada, Europe
   - Rude in most Asian countries and in Africa
* Raising eyebrows
   - “Yes” in Thailand and some Asian countries
   - “Hello” in the Philippines
* Winking eye
   - Sharing secret in America and Europe
   - flirtatious gesture in other countries
  * Closed eyes
      - bored or sleepy in America
      - “I’m listening and concentrating.” in Japan, Thailand, China
Ears

* Ear grasp
   - “I’m sorry.” in parts of India
* Cupping the ear
   - “I can’t hear you.” in all societies
* Pulling ear
   - “You are in my heart” for
     Navajo Indians
Nose

* Pointing to nose
   - “It’s me.” Japan
* Blowing nose
   - In most Asian countries, blowing the nose at social
     gathering is ‘disgusting.’
* Holding the nose
   - “Something smells bad.” universal
* Nose tap
   - “It’s confidential.” England
   - “Watch out!” or "Be careful.” Italy
Cheeks

* Cheek screw
   - gesture of praise - Italy
   - “That’s crazy.” Germany
* Cheek stroke
   - “pretty, attractive, success”
     most Europe
LIPS AND MOUTH

* Whistle, yawn, smile, bite, point, sneeze, spit, kiss..
* Kiss. In parts of Asia, kissing is considered an intimate sexual
  act and not permissible in public, even as a social greeting.
* Kissing sound. To attract attention in the Philippines, to
  beckon a waiter in Mexico.
* Finger tip kiss. In France, it conveys
  several messages, “That’s good!” “
  That’s great!” “That’s beautiful!.”
LIPS AND MOUTH (Cont’d)

* Spitting.
   * Spitting in public is considered rude and crude in most
     Western cultures.
   * In many other Asian countries, spitting in public is to rid a
     person’s waste and, therefore, is healthy.
The lip pointing

* Lip pointing (a substitute for pointing with the hand or finger)
  is common among Filipinos, Native Americans, Puerto Ricans,
  and many Latin Americans.
* Open mouth. Any display of the open mouth is considered
  very rude in most countries.
ARMS

* Some cultures, like the Italians, use the arms freely.
  Others, like the Japanese, are more reserved; it is considered
  impolite to gesticulate with broad movements of the arms.
* Folding arms are interpreted by some social observers as a
  form of excluding self, “I am taking a defensive
  posture,” or “I disagree with what
  I am hearing.”
ARMS (Cont’d)

* Arms akimbo. In many cultures, this stance signals
  aggression, resistance, impatience, or even anger.
* Arms behind back, hands grasped is a sign of ease and
  control.
* Arms in front, hands grasped, common
  practice in most Asian countries,
  is a sign of mutual respect for others.
HANDS

* Of all the body parts, the hands are probably used most for
  communicating non-verbally.
* Hand waves are used for greetings, beckoning, or farewells.

    * The Italian “good-bye” wave can
      be interpreted by Americans as
      the gesture of “come here.”
    * The American “good-bye” wave
      can be interpreted in many parts
      of Europe and Latin America as
      the signal for “no.”
HANDS (Cont’d)
HANDS (Cont’d)

* Beckoning.
   * The American way of getting attention (raising a hand with
     the index finger raised above head) could be considered
     rude in Japan, and also means “two” in Germany.
   * The American “come here” gesture could be seen as an
     insult in most Asian countries.
   * In China, to beckon a waiter to refill your tea, simply turn
     your empty cup upside down.
HANDS (Cont’d)

* Handshaking is a form of
  greeting in most Western
  cultures.
   * In the Middle East, a gentle
     grip is appropriate.
   * In most Asian cultures, a
     gentle grip and an
     avoidance of direct eye
     contact is appropriate.
            * Hand-holding among the same sex is a custom of special
              friendship and respect in several Middle Eastern and
              Asian countries.
HANDS (Cont’d)

* Right hand. The right hand has
  special significance in many
  societies. In certain countries
  in the Middle East and in
  Asia, it is best to present
  business cards or gifts, or to
  pass dishes of food, to get an
  attention, using only the right
  hand or both.
* Left hand is considered
  unclean in much of the Middle
  East and in parts of Indonesia.
HANDS (Cont’d)

* Hang loose.
  (thumb and little finger extended)
* could convey different meanings:
   * in Hawaii, it’s a way of saying,
     “Stay cool,” or “Relax.”
   * in Japan, it means six.
   * In Mexico (do vertically), it means,
     “Would you like a drink?”
* Clapping hands.
   * Russians and Chinese may use applause to greet someone.
   * In many central and eastern Europe, audience frequently clap in
      rhythm.
FINGERS

* The “O.K.” signal. (the thumb and forefinger form a
  circle) means
   * “fine,” or “O.K.” in most cultures,
   * “zero” or “worthless” in some parts of Europe
   * “money” in Japan
   * an insult in Greece, Brazil, Italy,
      Turkey, Russia and some
      other countries
FINGERS (Cont’d)

* “Thumb-up” means:
   * “O.K.” “good job” or “fine” in most cultures,
   * “Up yours!” in Australia
   * “Five” in Japan; “One” in Germany
* Avoid a thumb-up in these countries: Australia, New
  Zealand, Greece, Turkey, Iran, Russia, and most African
  countries.
FINGERS (Cont’d)

* Pointing.
   * Pointing with the index finger is common in North
     America and Europe.
   * But it is considered impolite in Japan and China where
     they favor using the whole open hand.
   * Malaysians prefer pointing with the thumb.
LEGS AND FEET

* In Asia, do not point with your toes.
* In Asia and some European countries, putting feet up on a
  desk or any other piece of furniture is very disrespectful.
* Sitting cross-legged, while common in North America and
  some European countries, is very
  impolite in other parts of
  the world.
LEGS AND FEET (Cont’d)

* In most Asian countries, a solid and balanced sitting posture is
  the prevailing custom. Sitting cross-legged shows the sign of
  disrespect.
* In the Middle East and most parts of Asia,
  resting the ankle over the other
  knee risks pointing the sole of
  your shoe at another person,
  which is considered a rude gesture.
WALKING

* Walking can reflect many characteristics of a culture. For
  example,
   * In parts of Asia and some of the Middle Eastern
     countries, men who are friends may walk holding each
     other’s hand.
   * In Japan and Korea, older women commonly walk a pace
     or two behind male companion.
   * Asians often regard Western women
     as bold and aggressive, for they
     walk with a longer gait and a
     more upright posture.
What are people “saying”?

Weitere ähnliche Inhalte

Was ist angesagt?

Body language[1]
Body language[1]Body language[1]
Body language[1]
Nikhi Jain
 
Cultural Study:Nonverbal Communication & Gestures
Cultural Study:Nonverbal Communication & GesturesCultural Study:Nonverbal Communication & Gestures
Cultural Study:Nonverbal Communication & Gestures
lilyserrano
 
Nonverbal Communication
Nonverbal CommunicationNonverbal Communication
Nonverbal Communication
Sahil Mahajan
 

Was ist angesagt? (20)

Gestures facial expressions body language 1
Gestures facial expressions body language 1Gestures facial expressions body language 1
Gestures facial expressions body language 1
 
Kinesics by niraj a vyas
Kinesics by niraj a vyasKinesics by niraj a vyas
Kinesics by niraj a vyas
 
Gestures around the world
Gestures around the worldGestures around the world
Gestures around the world
 
Body Language
Body LanguageBody Language
Body Language
 
Body language 2
Body language 2Body language 2
Body language 2
 
PPT on "Body language''
PPT on "Body language''PPT on "Body language''
PPT on "Body language''
 
Body language
Body languageBody language
Body language
 
Body language[1]
Body language[1]Body language[1]
Body language[1]
 
Body language and gestures
Body language and gesturesBody language and gestures
Body language and gestures
 
Body language
Body languageBody language
Body language
 
Body Language
Body LanguageBody Language
Body Language
 
Cultural Study:Nonverbal Communication & Gestures
Cultural Study:Nonverbal Communication & GesturesCultural Study:Nonverbal Communication & Gestures
Cultural Study:Nonverbal Communication & Gestures
 
Body language
Body languageBody language
Body language
 
Cross Cultural Communication
Cross Cultural CommunicationCross Cultural Communication
Cross Cultural Communication
 
Body Language
Body LanguageBody Language
Body Language
 
Nonverbal Communication
Nonverbal CommunicationNonverbal Communication
Nonverbal Communication
 
BODY LANGUAGE
BODY LANGUAGEBODY LANGUAGE
BODY LANGUAGE
 
Body language
Body languageBody language
Body language
 
Idiomatic English for Effective Communication
Idiomatic English for Effective CommunicationIdiomatic English for Effective Communication
Idiomatic English for Effective Communication
 
38 gestures of body language
38 gestures of body language38 gestures of body language
38 gestures of body language
 

Andere mochten auch

Hand gesture of differents cultures
Hand gesture of differents culturesHand gesture of differents cultures
Hand gesture of differents cultures
Nirmala Padmavat
 
20100331 body language (liesl)
20100331 body language (liesl)20100331 body language (liesl)
20100331 body language (liesl)
Silvia Chen
 
Clash of cultures or Ignorance of Cultures?
Clash of cultures or Ignorance of Cultures?Clash of cultures or Ignorance of Cultures?
Clash of cultures or Ignorance of Cultures?
niwres
 
Markus basic 01 - Tập 4 - Promotion vs Communication
Markus basic 01 - Tập 4 - Promotion vs CommunicationMarkus basic 01 - Tập 4 - Promotion vs Communication
Markus basic 01 - Tập 4 - Promotion vs Communication
welcometomarkus
 
Performance Management
Performance ManagementPerformance Management
Performance Management
Boxolog.com
 

Andere mochten auch (20)

Hand gesture of differents cultures
Hand gesture of differents culturesHand gesture of differents cultures
Hand gesture of differents cultures
 
Body language ppt
Body language pptBody language ppt
Body language ppt
 
Body Language Presentation
Body Language PresentationBody Language Presentation
Body Language Presentation
 
Non Verbal communication and use of body language expression
Non Verbal communication and use of body language expressionNon Verbal communication and use of body language expression
Non Verbal communication and use of body language expression
 
Communication body language
Communication   body languageCommunication   body language
Communication body language
 
The 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesThe 15 Most Common Body Language Mistakes
The 15 Most Common Body Language Mistakes
 
20100331 body language (liesl)
20100331 body language (liesl)20100331 body language (liesl)
20100331 body language (liesl)
 
Icebreakers and games for training and workshops - My website moved now to Bo...
Icebreakers and games for training and workshops - My website moved now to Bo...Icebreakers and games for training and workshops - My website moved now to Bo...
Icebreakers and games for training and workshops - My website moved now to Bo...
 
Body Language
Body LanguageBody Language
Body Language
 
Decision and Culture
Decision and CultureDecision and Culture
Decision and Culture
 
Clash of cultures or Ignorance of Cultures?
Clash of cultures or Ignorance of Cultures?Clash of cultures or Ignorance of Cultures?
Clash of cultures or Ignorance of Cultures?
 
What’s polite in New Zealand
What’s polite in New ZealandWhat’s polite in New Zealand
What’s polite in New Zealand
 
Respectful Workplaces
Respectful WorkplacesRespectful Workplaces
Respectful Workplaces
 
Soi conseil et formation recrutement
Soi conseil et formation recrutementSoi conseil et formation recrutement
Soi conseil et formation recrutement
 
What is an organization workshop for managers
What is an organization    workshop for managersWhat is an organization    workshop for managers
What is an organization workshop for managers
 
Talent management in crisis keynote capital club bahrain
Talent management in crisis keynote   capital club bahrainTalent management in crisis keynote   capital club bahrain
Talent management in crisis keynote capital club bahrain
 
Business communication - Day 3
Business communication - Day 3Business communication - Day 3
Business communication - Day 3
 
Markus basic 01 - Tập 4 - Promotion vs Communication
Markus basic 01 - Tập 4 - Promotion vs CommunicationMarkus basic 01 - Tập 4 - Promotion vs Communication
Markus basic 01 - Tập 4 - Promotion vs Communication
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
the elevator pitch
the elevator pitchthe elevator pitch
the elevator pitch
 

Ähnlich wie Bodylanguage and culture - My website moved now to Boxolog.com

Body Languages
Body LanguagesBody Languages
Body Languages
ramesh7346
 
Non-verbal behavior
Non-verbal behaviorNon-verbal behavior
Non-verbal behavior
Trinh Rose
 

Ähnlich wie Bodylanguage and culture - My website moved now to Boxolog.com (20)

Body language
Body languageBody language
Body language
 
Body language new
Body language  newBody language  new
Body language new
 
Body Languages
Body LanguagesBody Languages
Body Languages
 
BODY LANGUAGE
BODY LANGUAGEBODY LANGUAGE
BODY LANGUAGE
 
Guzelim Turkcemiz
Guzelim TurkcemizGuzelim Turkcemiz
Guzelim Turkcemiz
 
Sevda Body Language
Sevda Body LanguageSevda Body Language
Sevda Body Language
 
Cultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal CommunicationCultural Differences in Nonverbal Communication
Cultural Differences in Nonverbal Communication
 
body language and communication
body language and communicationbody language and communication
body language and communication
 
Aryan
AryanAryan
Aryan
 
Inb220 tt week 4 ch 8 oral nonverbal
Inb220 tt week 4 ch 8 oral nonverbalInb220 tt week 4 ch 8 oral nonverbal
Inb220 tt week 4 ch 8 oral nonverbal
 
culture of english
culture of englishculture of english
culture of english
 
Nonverbal communication
Nonverbal communicationNonverbal communication
Nonverbal communication
 
Body language
Body languageBody language
Body language
 
Body language
Body languageBody language
Body language
 
Intercultural non verbal communication
Intercultural non verbal communicationIntercultural non verbal communication
Intercultural non verbal communication
 
Body language
Body languageBody language
Body language
 
Presentation communication skills_universal
Presentation communication skills_universalPresentation communication skills_universal
Presentation communication skills_universal
 
8673825
86738258673825
8673825
 
Non-verbal behavior
Non-verbal behaviorNon-verbal behavior
Non-verbal behavior
 
GESTURES AROUND THE WORL • ENGLISH PROJECT
GESTURES AROUND THE WORL  •	ENGLISH PROJECT  GESTURES AROUND THE WORL  •	ENGLISH PROJECT
GESTURES AROUND THE WORL • ENGLISH PROJECT
 

Kürzlich hochgeladen

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
negromaestrong
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 

Kürzlich hochgeladen (20)

Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIFood Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
 
Seal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptxSeal of Good Local Governance (SGLG) 2024Final.pptx
Seal of Good Local Governance (SGLG) 2024Final.pptx
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 

Bodylanguage and culture - My website moved now to Boxolog.com

  • 1. Or on social media: Twitter @fredhaentjens linkedin.com/in/fhaentjens Facebook.com/fredhaentjens Bodylanguage & Culture
  • 2. What are people “saying”?
  • 3. What are people “saying”?
  • 4. What are people “saying”?
  • 5. What are people “saying”?
  • 6. What are people “saying”?
  • 7. How Does Body Speak? - Like any spoken language, body language has words, sentences and punctuation. - Each gesture is like a single word and one word may have several different meanings.
  • 8. How Does Body Speak?  According to the social anthropologist, Edward T. Hall, in a normal conversation between two persons, less than 15% of the social meanings is actually transmitted by words.  So, at least 85% of it is conveyed through the body (non-verbal channel).
  • 9. Head - Nodding the head - “Yes” in most societies - “No” in some parts of Greece, Yugoslavia, Bulgaria, and Turkey - Tossing the head backward - “yes” in Thailand, the Philippines, India, Laos - Rocking head slowly, back and forth - “yes, I’m listening” in most Asian cultures
  • 10. Face * Facial expressions reflect emotion, feelings and attitudes, but….. * The Asians are sometimes known as - emotionless - mixed-up emotion
  • 11. Eyes * Eye contacts - Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa * Raising eyebrows - “Yes” in Thailand and some Asian countries - “Hello” in the Philippines * Winking eye - Sharing secret in America and Europe - flirtatious gesture in other countries * Closed eyes - bored or sleepy in America - “I’m listening and concentrating.” in Japan, Thailand, China
  • 12. Ears * Ear grasp - “I’m sorry.” in parts of India * Cupping the ear - “I can’t hear you.” in all societies * Pulling ear - “You are in my heart” for Navajo Indians
  • 13. Nose * Pointing to nose - “It’s me.” Japan * Blowing nose - In most Asian countries, blowing the nose at social gathering is ‘disgusting.’ * Holding the nose - “Something smells bad.” universal * Nose tap - “It’s confidential.” England - “Watch out!” or "Be careful.” Italy
  • 14. Cheeks * Cheek screw - gesture of praise - Italy - “That’s crazy.” Germany * Cheek stroke - “pretty, attractive, success” most Europe
  • 15. LIPS AND MOUTH * Whistle, yawn, smile, bite, point, sneeze, spit, kiss.. * Kiss. In parts of Asia, kissing is considered an intimate sexual act and not permissible in public, even as a social greeting. * Kissing sound. To attract attention in the Philippines, to beckon a waiter in Mexico. * Finger tip kiss. In France, it conveys several messages, “That’s good!” “ That’s great!” “That’s beautiful!.”
  • 16. LIPS AND MOUTH (Cont’d) * Spitting. * Spitting in public is considered rude and crude in most Western cultures. * In many other Asian countries, spitting in public is to rid a person’s waste and, therefore, is healthy.
  • 17. The lip pointing * Lip pointing (a substitute for pointing with the hand or finger) is common among Filipinos, Native Americans, Puerto Ricans, and many Latin Americans. * Open mouth. Any display of the open mouth is considered very rude in most countries.
  • 18. ARMS * Some cultures, like the Italians, use the arms freely. Others, like the Japanese, are more reserved; it is considered impolite to gesticulate with broad movements of the arms. * Folding arms are interpreted by some social observers as a form of excluding self, “I am taking a defensive posture,” or “I disagree with what I am hearing.”
  • 19. ARMS (Cont’d) * Arms akimbo. In many cultures, this stance signals aggression, resistance, impatience, or even anger. * Arms behind back, hands grasped is a sign of ease and control. * Arms in front, hands grasped, common practice in most Asian countries, is a sign of mutual respect for others.
  • 20. HANDS * Of all the body parts, the hands are probably used most for communicating non-verbally. * Hand waves are used for greetings, beckoning, or farewells. * The Italian “good-bye” wave can be interpreted by Americans as the gesture of “come here.” * The American “good-bye” wave can be interpreted in many parts of Europe and Latin America as the signal for “no.”
  • 22. HANDS (Cont’d) * Beckoning. * The American way of getting attention (raising a hand with the index finger raised above head) could be considered rude in Japan, and also means “two” in Germany. * The American “come here” gesture could be seen as an insult in most Asian countries. * In China, to beckon a waiter to refill your tea, simply turn your empty cup upside down.
  • 23. HANDS (Cont’d) * Handshaking is a form of greeting in most Western cultures. * In the Middle East, a gentle grip is appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate. * Hand-holding among the same sex is a custom of special friendship and respect in several Middle Eastern and Asian countries.
  • 24. HANDS (Cont’d) * Right hand. The right hand has special significance in many societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. * Left hand is considered unclean in much of the Middle East and in parts of Indonesia.
  • 25. HANDS (Cont’d) * Hang loose. (thumb and little finger extended) * could convey different meanings: * in Hawaii, it’s a way of saying, “Stay cool,” or “Relax.” * in Japan, it means six. * In Mexico (do vertically), it means, “Would you like a drink?” * Clapping hands. * Russians and Chinese may use applause to greet someone. * In many central and eastern Europe, audience frequently clap in rhythm.
  • 26. FINGERS * The “O.K.” signal. (the thumb and forefinger form a circle) means * “fine,” or “O.K.” in most cultures, * “zero” or “worthless” in some parts of Europe * “money” in Japan * an insult in Greece, Brazil, Italy, Turkey, Russia and some other countries
  • 27. FINGERS (Cont’d) * “Thumb-up” means: * “O.K.” “good job” or “fine” in most cultures, * “Up yours!” in Australia * “Five” in Japan; “One” in Germany * Avoid a thumb-up in these countries: Australia, New Zealand, Greece, Turkey, Iran, Russia, and most African countries.
  • 28. FINGERS (Cont’d) * Pointing. * Pointing with the index finger is common in North America and Europe. * But it is considered impolite in Japan and China where they favor using the whole open hand. * Malaysians prefer pointing with the thumb.
  • 29. LEGS AND FEET * In Asia, do not point with your toes. * In Asia and some European countries, putting feet up on a desk or any other piece of furniture is very disrespectful. * Sitting cross-legged, while common in North America and some European countries, is very impolite in other parts of the world.
  • 30. LEGS AND FEET (Cont’d) * In most Asian countries, a solid and balanced sitting posture is the prevailing custom. Sitting cross-legged shows the sign of disrespect. * In the Middle East and most parts of Asia, resting the ankle over the other knee risks pointing the sole of your shoe at another person, which is considered a rude gesture.
  • 31. WALKING * Walking can reflect many characteristics of a culture. For example, * In parts of Asia and some of the Middle Eastern countries, men who are friends may walk holding each other’s hand. * In Japan and Korea, older women commonly walk a pace or two behind male companion. * Asians often regard Western women as bold and aggressive, for they walk with a longer gait and a more upright posture.
  • 32. What are people “saying”?