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Brand
Telefónica S.A.
Digital Business_
chapter #4
Mg. Alejandro M. Salevsky
Lic. Juan Manuel Cascone
2
Global BI
Telefónica S.A.
Our plan
414039
Nov
32 33 34 35 36 3837 474645444342
OctSepAgo
6. Stock Market Insight
5. Media
7. Customer Insight
4. Telco
Activities
1# business modeling
3. Social media & advertising
#4 Final brief
Business plan activity
2. Digital business models
Written test
1. Introduction
8. Trends
Topics
#2 & #3: comm & rev stream
3
Global BI
Telefónica S.A.
General structure
1.News
2.Concepts + real examples
3.Customer insight
4.Mini groupal or individual case to solve in class
And most important: interactive participation!!
4
Global BI
Telefónica S.A.
Session #4 - Agenda
1.News (non MECE!)
2.Key concepts overview_
3.Business modeling
4.Activity: business elevator speech
5
Global BI
Telefónica S.A.
http://www.huffingtonpost.com/2013/08/23/steve-ballmer-microsoft_n_3805211.html?utm_hp_ref=technology
6
Global BI
Telefónica S.A.http://www.businessinsider.com/amazon-is-testing-doing-its-own-wireless-network-2013-8
7
Global BI
Telefónica S.A.http://www.businessinsider.com/samsungs-smart-watch-2013-8
Now, unlike Microsoft, Apple isn’t selling an
inferior product. But it’s selling products
that are little if any better than competitors,
at premium prices. How can it do that? Again,
network externalities: mainly a much deeper
bench of apps, or so I’m told (I actually don’t
use many).
So how do the prospects for Apple’s reign look
compared with those of Microsoft? Let’s not
forget that Microsoft is actually an incredible
success story — it maintained its PC lock for
decades, and in fact still retains that lock
today; it’s just that the market is changing. My
casual impression is that Apple’s lock isn’t
nearly as secure, in part because it’s
relying on the loyalty of individual
customers — in contrast to Microsoft,
which was largely relying on the loyalty of
corporate IT managers, who are inherently
more conservative.
8
Global BI
Telefónica S.A.
Session #3 - Agenda
1.News (non MECE!)
2.Key concepts overview_
3.Business modeling
4.Activity: business elevator speech
9
Global BI
Telefónica S.A.
A business model is…
The extensive
answer to how
a company
creates profit
10
Global BI
Telefónica S.A.
A business model is…
how to acquire,
mantain and
transform an
asset into
cash flow.
11
Global BI
Telefónica S.A.
1
Capabilities
2
Value proposition
3
Delivery
A business model is about…
11
Assets: know how, goodwill,
machinery, etc
What, how much and to whom
Production, supplier,
communication, channels, etc
What you have.
What you
offer
How you do it
12
Global BI
Telefónica S.A.
Seven Digital (and not so digital) revenue sources 2 Value
proposition
1
2
3
4
5
6
7
Asset selling / E-Commerce
Brokerage / Auction
Advertising (direct & indirect)
Subscription / Usage fee
Revenue Sharing
Subsidy (direct & indirect)
Freemium
Not exclusive
at all!!!
13
Global BI
Telefónica S.A.
Session #3 - Agenda
1.News (non MECE!)
2.Key concepts overview
3.Business modeling_
4.Activity: business elevator speech
14
Global BI
Telefónica S.A.
Opening a (digital) business model in 3 (+1)
Business model
1.Capability
2. Value
proposition
3. Delivery
What you have
ASSET_
What you offer
How you offer
•know how,
•good will,
•machinery,
•patent,
•customer insight,
• IT: platform
•Product / Service
•Pricing strategy
•Bundling scheme
•Suppliers,
•partners,
•production,
•communication (social media),
•HHRR,
•channel / distribution,
•Customer relationships,
•business intelligence
4. Financing!
15
Global BI
Telefónica S.A.
Opening a (digital) business model in 3 (+1)
Business model
1.Capability
2. Value
proposition
3. Delivery
What you have
ASSET_
What you offer
How you offer
•Product / Service
•Pricing strategy
•Bundling scheme
•Suppliers,
•partners,
•production,
•communication (social media),
•HHRR,
•channel / distribution,
•Customer relationships,
•business intelligence
4. Financing!
•know how,
•good will,
•machinery,
•patent,
•customer insight / BI
• IT: platform
16
Global BI
Telefónica S.A.
17
Global BI
Telefónica S.A. http://www.youtube.com/watch?v=Du2F68TLXx4
18
Global BI
Telefónica S.A.
Opening a (digital) business model in 3 (+1)
Business model
1.Capability
2. Value
proposition
3. Delivery
What you have
ASSET_
What you offer
How you offer
•Product / Service
•Pricing strategy
•Bundling scheme
•Suppliers,
•partners,
•production,
•communication (social media),
•HHRR,
•channel / distribution,
•Customer relationships,
•business intelligence
4. Financing!
•know how,
•good will,
•machinery,
•patent,
•customer insight,
• IT: platform
19
Global BI
Telefónica S.A.
20
Global BI
Telefónica S.A.
21
Global BI
Telefónica S.A.
22
Global BI
Telefónica S.A.
23
Global BI
Telefónica S.A.
24
Global BI
Telefónica S.A.
Opening a (digital) business model in 3 (+1)
Business model
1.Capability
2. Value
proposition
3. Delivery
What you have
ASSET_
What you offer
How you offer
•know how,
•good will,
•machinery,
•patent,
•customer insight,
• IT: platform
•Product / Service
•Pricing strategy
•Bundling scheme
4. Financing!
•Suppliers,
•partners,
•production,
•communication (social media),
•HHRR,
•channel / distribution,
•Customer relationships,
•business intelligence
25
Global BI
Telefónica S.A.
Decliv
e
MadurezDesarroll
o
CrecimientoStart-Up
FCF
Ingresos
Ciclo de vida de financiamiento
Necesidades de
CAPEX
Dividendos
Autofinancia-
miento
Financiamiento
externo
Acción de
financiamiento
Baja / Medias
No
Nulo
Conseguir socios
pequeños
Angel Investor / socios /
prestamos desarrollo
Alta
No
Bajo. Reinversión total
Conseguir
socios grandes.
IPO
Venture Capital
Muy alta
Nulos / muy
bajos
Alto. Reinversión total
Emisión de acciones.
Incursión en deuda
Acciones ordinarias /
mercado
Media.
Manutención
Altos
Alta / Media. Depende
de expectativas
Emisión de
deuda
Deuda
Baja / nula
Altos
Bajo / Nulo
--
Recompra de
acciones
26
Global BI
Telefónica S.A.
Funding (re)sources
F&F&F Angel investors Venture Capitals
Stock Markets
•IPOs
•Stocks
•Bonds / Debts
•Regulated
•OTC
27
Global BI
Telefónica S.A.
28
Global BI
Telefónica S.A.
29
Global BI
Telefónica S.A.
•An investor invest
in the entrepreneur
•A boss supports
delivery
•People trust in
facts
At the end of the
day it’s delivery /
execution
30
Global BI
Telefónica S.A.
Session #3 - Agenda
1.News (non MECE!)
2.Key concepts overview
3.Business modeling_
4.Activity: business elevator
business
31
Global BI
Telefónica S.A.
Digital Business course: Integral work phase 1
•Deadline: Sept 3rd.
•It has to be sended to asalevsky@gmail.com /
jmcascone@gmail.com
•What to do: create a business using the digital
environment
•1. New start-up
•2. New business inside a well known company
•3. NPO
•Stage 1 must include:
•Business general description
•Business model analisys: must cover 1.
capabilities, 2. value proposition and 3. delivery
•A PowerPoint presentation is mandatory and a
Word document is optional
32
Global BI
Telefónica S.A.
Creating your Business Elevator speech
Discuss with your team and create the digital business model that you will develop
during the course.
1. A new business (start-up)
2. A new business inside a known company (corporate entrepreneurship)
3. A NPO using the digital environment
(Note: it can be changed during next week)
You have 5 min to work and then present to your peers in 45’’ your idea
33
Global BI
Telefónica S.A.
Contact us!!!!
•BLOG:
www.digitalbusinessuca.wordpress.com
•Mail: asalevsky@gmail.com /
jmcascone@gmail.com
•Twitter: @alesalevsky
34
Global BI
Telefónica S.A.
Thank you!

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Digital business #4

  • 1. Brand Telefónica S.A. Digital Business_ chapter #4 Mg. Alejandro M. Salevsky Lic. Juan Manuel Cascone
  • 2. 2 Global BI Telefónica S.A. Our plan 414039 Nov 32 33 34 35 36 3837 474645444342 OctSepAgo 6. Stock Market Insight 5. Media 7. Customer Insight 4. Telco Activities 1# business modeling 3. Social media & advertising #4 Final brief Business plan activity 2. Digital business models Written test 1. Introduction 8. Trends Topics #2 & #3: comm & rev stream
  • 3. 3 Global BI Telefónica S.A. General structure 1.News 2.Concepts + real examples 3.Customer insight 4.Mini groupal or individual case to solve in class And most important: interactive participation!!
  • 4. 4 Global BI Telefónica S.A. Session #4 - Agenda 1.News (non MECE!) 2.Key concepts overview_ 3.Business modeling 4.Activity: business elevator speech
  • 7. 7 Global BI Telefónica S.A.http://www.businessinsider.com/samsungs-smart-watch-2013-8 Now, unlike Microsoft, Apple isn’t selling an inferior product. But it’s selling products that are little if any better than competitors, at premium prices. How can it do that? Again, network externalities: mainly a much deeper bench of apps, or so I’m told (I actually don’t use many). So how do the prospects for Apple’s reign look compared with those of Microsoft? Let’s not forget that Microsoft is actually an incredible success story — it maintained its PC lock for decades, and in fact still retains that lock today; it’s just that the market is changing. My casual impression is that Apple’s lock isn’t nearly as secure, in part because it’s relying on the loyalty of individual customers — in contrast to Microsoft, which was largely relying on the loyalty of corporate IT managers, who are inherently more conservative.
  • 8. 8 Global BI Telefónica S.A. Session #3 - Agenda 1.News (non MECE!) 2.Key concepts overview_ 3.Business modeling 4.Activity: business elevator speech
  • 9. 9 Global BI Telefónica S.A. A business model is… The extensive answer to how a company creates profit
  • 10. 10 Global BI Telefónica S.A. A business model is… how to acquire, mantain and transform an asset into cash flow.
  • 11. 11 Global BI Telefónica S.A. 1 Capabilities 2 Value proposition 3 Delivery A business model is about… 11 Assets: know how, goodwill, machinery, etc What, how much and to whom Production, supplier, communication, channels, etc What you have. What you offer How you do it
  • 12. 12 Global BI Telefónica S.A. Seven Digital (and not so digital) revenue sources 2 Value proposition 1 2 3 4 5 6 7 Asset selling / E-Commerce Brokerage / Auction Advertising (direct & indirect) Subscription / Usage fee Revenue Sharing Subsidy (direct & indirect) Freemium Not exclusive at all!!!
  • 13. 13 Global BI Telefónica S.A. Session #3 - Agenda 1.News (non MECE!) 2.Key concepts overview 3.Business modeling_ 4.Activity: business elevator speech
  • 14. 14 Global BI Telefónica S.A. Opening a (digital) business model in 3 (+1) Business model 1.Capability 2. Value proposition 3. Delivery What you have ASSET_ What you offer How you offer •know how, •good will, •machinery, •patent, •customer insight, • IT: platform •Product / Service •Pricing strategy •Bundling scheme •Suppliers, •partners, •production, •communication (social media), •HHRR, •channel / distribution, •Customer relationships, •business intelligence 4. Financing!
  • 15. 15 Global BI Telefónica S.A. Opening a (digital) business model in 3 (+1) Business model 1.Capability 2. Value proposition 3. Delivery What you have ASSET_ What you offer How you offer •Product / Service •Pricing strategy •Bundling scheme •Suppliers, •partners, •production, •communication (social media), •HHRR, •channel / distribution, •Customer relationships, •business intelligence 4. Financing! •know how, •good will, •machinery, •patent, •customer insight / BI • IT: platform
  • 17. 17 Global BI Telefónica S.A. http://www.youtube.com/watch?v=Du2F68TLXx4
  • 18. 18 Global BI Telefónica S.A. Opening a (digital) business model in 3 (+1) Business model 1.Capability 2. Value proposition 3. Delivery What you have ASSET_ What you offer How you offer •Product / Service •Pricing strategy •Bundling scheme •Suppliers, •partners, •production, •communication (social media), •HHRR, •channel / distribution, •Customer relationships, •business intelligence 4. Financing! •know how, •good will, •machinery, •patent, •customer insight, • IT: platform
  • 24. 24 Global BI Telefónica S.A. Opening a (digital) business model in 3 (+1) Business model 1.Capability 2. Value proposition 3. Delivery What you have ASSET_ What you offer How you offer •know how, •good will, •machinery, •patent, •customer insight, • IT: platform •Product / Service •Pricing strategy •Bundling scheme 4. Financing! •Suppliers, •partners, •production, •communication (social media), •HHRR, •channel / distribution, •Customer relationships, •business intelligence
  • 25. 25 Global BI Telefónica S.A. Decliv e MadurezDesarroll o CrecimientoStart-Up FCF Ingresos Ciclo de vida de financiamiento Necesidades de CAPEX Dividendos Autofinancia- miento Financiamiento externo Acción de financiamiento Baja / Medias No Nulo Conseguir socios pequeños Angel Investor / socios / prestamos desarrollo Alta No Bajo. Reinversión total Conseguir socios grandes. IPO Venture Capital Muy alta Nulos / muy bajos Alto. Reinversión total Emisión de acciones. Incursión en deuda Acciones ordinarias / mercado Media. Manutención Altos Alta / Media. Depende de expectativas Emisión de deuda Deuda Baja / nula Altos Bajo / Nulo -- Recompra de acciones
  • 26. 26 Global BI Telefónica S.A. Funding (re)sources F&F&F Angel investors Venture Capitals Stock Markets •IPOs •Stocks •Bonds / Debts •Regulated •OTC
  • 29. 29 Global BI Telefónica S.A. •An investor invest in the entrepreneur •A boss supports delivery •People trust in facts At the end of the day it’s delivery / execution
  • 30. 30 Global BI Telefónica S.A. Session #3 - Agenda 1.News (non MECE!) 2.Key concepts overview 3.Business modeling_ 4.Activity: business elevator business
  • 31. 31 Global BI Telefónica S.A. Digital Business course: Integral work phase 1 •Deadline: Sept 3rd. •It has to be sended to asalevsky@gmail.com / jmcascone@gmail.com •What to do: create a business using the digital environment •1. New start-up •2. New business inside a well known company •3. NPO •Stage 1 must include: •Business general description •Business model analisys: must cover 1. capabilities, 2. value proposition and 3. delivery •A PowerPoint presentation is mandatory and a Word document is optional
  • 32. 32 Global BI Telefónica S.A. Creating your Business Elevator speech Discuss with your team and create the digital business model that you will develop during the course. 1. A new business (start-up) 2. A new business inside a known company (corporate entrepreneurship) 3. A NPO using the digital environment (Note: it can be changed during next week) You have 5 min to work and then present to your peers in 45’’ your idea
  • 33. 33 Global BI Telefónica S.A. Contact us!!!! •BLOG: www.digitalbusinessuca.wordpress.com •Mail: asalevsky@gmail.com / jmcascone@gmail.com •Twitter: @alesalevsky