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1. CUSTOM SOFTWARE SOLUTIONS
This year, the global spending on software is going to reach $391 billion. The second
biggest segment behind communications services, the IT industry, is expected to
reach $1003 billion. ERP revenue was valued at $82.27 billion in 2016, CRM
software was worth $24.28.
Enterprise software is a segment of the IT market that needs to address the demands
of the companies’ key business processes. In general, ERP software has to refine
productivity by the single piece of software architecture. Accounting, human
resources, and sales are commonly covered by such programs. The enterprise app
software industry includes business intelligence, CRM, enterprise resource planning,
supply chain management, portfolio and project management.
Future of Bespoke Software Development
1. A mix of programming and data science.
Nowadays, more and more companies desire to gain mixed solution for their
business needs. Different programming languages and technologies are mixed
together in order to fulfill tricky customers’ demands.
Businesses expect software developers to pick up quickly new technologies to get
things done. There is already a huge need for the IT generalists.
Even data science and programming will be united. Most software systems will not
include “end-to-end” educational systems for the near future. It will lean on data
models to deliver key cognition abilities and obvious logic to cooperate with users
and explain results.
2. AI practitioners will rule the world.
Great researchers and academics will serve software companies a lot. The value of
automated solutions will grow with an ability to speed up the process and cut the
costs. That’s why many traditional coders learn more about AI capabilities and
acquire new knowledge and skills.
3. Machine learning trend.

2. Machine learning has the power to improve AI models, explain them, secure and
make relevant. Machine learning may help to develop tools to fix all existing issues
and unlock the potential of artificial intelligence.
How to Successfully Outsource Bespoke Software Development
#1 Look for the quality from experience.
It’s up to you whether to use the help of the young organization or experienced
enterprise software development company but keep in mind that you need to check
their knowledge and skills.
So, how to check whether their background is a good fit for you? When you
interview potential partners, explore their portfolio and ask for references, how they
will apply their experiences to developing software.
It’s better to meet in person but you can as well create skype conference to better
understand the team’s strengths. Also, identify whether they have agile and flexible
processes.
Discover their testing and QA processes. Will they use different tests to check
quality? Make sure they’re proficient in this area and have deep knowledge about
static testing, regression testing, white- and black-box testing, dynamic testing, and
visual testing. The main thing is to ensure that this company makes QA/testing a
priority.
Outsourcing partner may apply their collective knowledge to fix your business
problems and innovate. Usually, they have 50-60 developers and share their
knowledge with each other. It makes their work more successful and strong.
#2 Know what you want.
Leaders need to have a clear vision of what they want. Sometimes, non-technical
professionals can’t accurately evaluate what their organizations really need but
outsourced teams will help to do that. Their innovative solutions and fresh ideas will
serve you in making a decision what software to develop. Sometimes, it can be
common systems but in some cases, you need to order custom written software to
fulfill your specific needs.
#3 Collaborate.
Cooperation helps to ensure good quality. You need to know what qualities you look
for in the proactive developer, team leads, QA professionals, etc. Bear in mind that

3. good developers must be initiative to suggest automation, innovations or
improvement, team players and open to collaborating with you to solve problems.
Experts say that short user stories about the features that a client wants help a lot. It
helps the programmer better visualize and understand the desired result and
interface.
Categories of Custom Software Development Services
The main goal is to improve system performance by decreasing mistakes. This is
typically delivered by mapping an IT environment, saving good documentation (for
releases, updates, structural modifications, asset inventories) and keeping the further
data in a configuration management database. This software also applies audit tools
and internal verification to identify compliance with key baselines and standards.
CMSs have such basic features that can be expanded by custom software company:
• Discovery automation
• Configuration management database
• Dependency mapping
• Impact analysis
• Baseline management
• Asset inventory management
• Incident/Fault Reporting.
•
IT Helpdesk Software
This software allows IT departments automating service management. It serves as
one single place for all employees to report and fix problems. Most companies use
a ticketing system to prioritize, log requests, and queue, which helps to save time
and efforts. Helpdesk software also refines the productivity of the staff.
Moreover, these solutions suggest smart tools for automating operations involving
shared macros, auto-assign features, and self-help resources. Analytics and reporting
tools may offer deep insight into the help center processes, such as trends in past
tickets, average resolution times, and user sentiment.

4. These are its basic features that can be changed in custom business software:
• Issue/Ticketing management
• Service level agreements
• Customer/user portal
• Self-help database
• IT purchase requests
• Asset scanning
• Analytics/Reporting
• Sync with other IT tools
• Mobile Device Management Software
Personal mobile devices present additional privacy and security concerns. The study
showed that 84% of employees use a smartphone for both professional and personal
use. That’s why IT leaders must establish clear bring-your-own-device rules and
policy that fulfills encryption, password protection, and best experience for mobile
access of company data.
Mobile device management software helps DevOps to track and manage
configuration settings and application access for the tablets, smartphones, and other
devices whether company-owned or personal applied by the staff. Many solutions
also allow to remotely erase or lock data on devices in the event of theft, loss, or
hostile termination.
These are the key features that can be broadened in custom-made software:
• Encryption and passcode enforcement
• Theft/loss protection
• Mobile app management
• Group-specific or enterprise apps
• App blacklisting
• Secure distribution
• Email management

5. • Mobile content management
• Device security
• Network access management
Cost of Custom-Made Software and Types of Software Development Models
If taking into account the cost of ready-made software, it’s easier to calculate it than
the price of the custom business software. The cost of the common software you can
see below but developing bespoke software requires more factors to take into
account to know the entire price.
Its advantages:
• Potential problems may be found and fixed earlier.
• This model helps to develop greater documentation.
• It is easier for the customers and juniors who are unfamiliar with technological
operations.
Its disadvantages:
• Customers don’t always know what they need or want. The waterfall model
complicates to meet project requirements and plan.
• The changes may be expensive and time-consuming.
• Problems that appear from earlier phases may be lost and not addressed.
The waterfall model fits easy projects where expectations are guaranteed to stay
stable.
2) This is a more flexible approach where cross-functional teams cooperate in short
projects to develop a few different versions of a product. Once one version is fully
developed, the teams implement feedback on the product into their next sprint of
work.
Pros:
• The client’s changes may be added at any point during the process.
• All the operations are highly transparent.
• This model fits permanent product improvement.
Cons:
• This model may be more complex to understand for the juniors.
• A clear documentation is hard to achieve.

6. • When poorly integrated, the agile model may be inefficient.
The agile approach is a good choice for developing bespoke software.
3) Lean development means the process that adapts to the set of principles and values
in order to use time more productive.
Pros:
• It pays attention to the productivity. It brings cheaper and faster processes.
• Products are developed earlier.
• It helps teams to become more motivated and empowered.
Cons:
• The success of the projects leans on advanced skills of team members and the
personal discipline and.
• An opportunity to have too much flexibility to the programmers may lead to
loss of focus.
It fits short-term projects with reliable, small teams.
4) Extreme programming includes the same sprints of work to develop different
versions of a product. It has a reliance on the specific rules, values, and practices.
Extreme programming pays attention to the permanent communication, maximum
simplicity, programmer welfare, and collective knowledge.
Its advantages:
• It improves customer engagement.
• It syncs with the most innovative development methods.
• This model promotes the personal commitment of the programmers.
Its disadvantages:
• It works only if employees are involved.
• Permanent communication with the clients may become expensive.
• This model complicates to evaluate the length of the development process.
It matches for the cooperation with startups that always change their requirements.
5) Rapid application development pays attention to the speed and prototyping. It
involves such practices:

7. • Applying focus groups or workshops to capture requirements.
• Reusing software elements.
• Sticking to a fast-paced, rigid schedule.
• Postponing design refinements to the product versions.
• Informality in the communication.
•
Pros:
• It decreases the developer’s efforts and risks during the projects.
• Customers may review products fast.
• Clients may easily give feedback.
•
Cons:
• Success depends on the employees and teams.
• The rapid app development model demands the engagement of highly skilled
employees.
• The model also demands the team to interact with users frequently.
It fits the projects that have to be made within two to three months.
So, in this article, we gathered all the information that you need to know before
hiring custom software company. Nowadays, custom software development services
become more and more popular because of the need to adapt IT systems to the
specific business needs.
Feel free to explore the key features of the basic software development categories to
start adding new functionality. This knowledge and our tips will help you to hire
skilled and talented programmers.