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MONSOON TASK FORCE (MTF)
A presentation Showing the model in developing the solution to mitigate the Monsoon Issues




                   Prepared & Presented By: Farook A Azam (Infrastructure Consultant - BIG)
Contents
2




     What is Monsoon Task Fore (MTF)
     What is the necessity of MTF
     Problem identification tool
     Issues regarding Monsoon
     Solution development and Approach
     MTF Model development and implementation


                                          7/8/2009
Monsoon Task Force (MTF)
3




    MTF will be the initiative from the ULB’s to tackle the problems
      which create havoc during Rainy Season for most of the ULB’s
      around the Nation. This MTF solution is not only unique but also
      develops customized innovative solution for the INDIAN
      conditions and to the international city like Bangalore and its
      prestigious Governing Body i.e. BBMP
                                                                7/8/2009
What is the necessity of MTF
4


               • Due to floods, water entering into low lying area’s
               • Loss of money, material and time
    Floods     • Lakes over flow or flooded during rainy season

              • Due to rains there are severe traffic jams and accidents
              • Tree falls are common during rainy season
    Accidents • Death s, due to floods and heavy down pour


               • Winning the citizens confidence and brand building
    Citizen    • To get rid of problems and to improve the ULB’s image
               • Citizens want proper services, because they pay for it well in advance
    Concern

                                                                                          7/8/2009
5   Problem Identification Tool


                                  7/8/2009
How to find out the Problems ? And
      what tool to use to identify the
                Problems ?

    These are the questions that come to our MINDS....



6                                                        7/8/2009
Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram
7




    At tail of the fish bone we take ULB/BBMP (the governing body of the city) and at head of the fish
    bone is the Goal or Vision of BBMP/ULB which is to be achieved i.e the citizens satisfaction and
    providing world class services. The intermediate fish bones are be used to identify the elements
    involved in the ULB/BBMP which are not responding and are causing problems to achieve the Goal
    / Vision of ULB / BBMP.                                            7/8/2009
Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram
8




                                                                    Monsoon
           BBMP                                                      Havoc


    If you want to know the elements which causes issues to achieve the
                   Goal and Vision of the Organization
                               just click next
                                                                        7/8/2009
Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram
9




              SYSTEM
                             MACHINES
                                             MEN

                                                                    Monsoon
           BBMP                                                      Havoc

                                           METHODS
          TECHNOLOGY        MATERIAL




                                                                        7/8/2009
Problem identification contd..
 10




      • Improper                                                                     •No systematic            •Least safety                     • No MIS usage
        planning                • Use of                   •Lack use of               proactive                 precautions                      • No project
                                                                                                                are taken                         tracking


                                                 MACHINE




                                                                                                                                   TECHNOLOGY
                     MATERIAL




                                                                           METHODS




                                                                                                      SYSTEM
MEN




      • Lack of                   obsolete                  modern day                plan is
                                                            machines                  developed to             • traditional                      software's used
        approach                  equipments
                                                           • No up                    tackle                    centralised                      • no proper
      • Not clear               • Least safety                                        monsoon                   Governance                        scientific
        WBS                       precaution                gradation,                                                                            methods used
                                                            repair and               •GAP in                   • in-efficient
      • lack of                   s are taken                                         methods used              working of                       • age old
                                                            maintenance                                                                           methods of
        quality in              • Un-                       of existing               to manage                 hierarchy
        the Jobs                  systematic                                                                   • poor contract                    documentation
                                                            machines and             • age old                                                   •No MRP or ERP
        performed                 way of                    equipments                management                standards
      • lack of                   material                                                                      followed                         • no PEP for
                                                           •No                        style                                                       Engineers and
        positive                  handling                  customised               • not adopting            • No PMC’s are                     top official
        attitude                • No first aid              vehicles to               professional              hired                             done
      • human                     kit in BBMP               handle the                approach in              • diversification                 • No GPS or
        errors                    vehicles                  flood                     resolving                 from core                         GIS is used
                                                            situations                problems                  working
      • Lack of                                                                                                • Manual is not
        trained                                                                                                 available
        manpower

                                                                                                                                                7/8/2009
11   Working out a Solution for Monsoon
     Problems can be divided into two elements, one is called as low end problems and
     other can be called as High end problems
                                                                            7/8/2009
Problem solving model for BBMP - MTF
12




     Low End
     Problems


                BBMP             One
                 MTF            Solution
     High End
     Problems

                                        7/8/2009
One shot solution
13




                Improving the working of “problem causing entities”
      One
     Solution   Solving critical problems ranked as per any one of the
                basic quality control tools, such as histogram, check sheet,
                control chart, cause-and-effect diagram, flowchart, Pareto
                analysis and scatter diagram.


                                                                      7/8/2009
Cause & Effect Diagram:                             one of the approaches for generating solution
14




         BBMP
          MTF




     Solutions to the Problems can be worked out though “Fish Bone Diagram / Ishikawa
                                         Diagram “                                            7/8/2009
BBMP
      MTF

     • Change the working from centralised to decentralised
     • Outsourcing
     • Hiring Project Management Consultants for implementation of projects


15                                                                            7/8/2009
BBMP
      MTF

            • Customised vehicle to carry equipments of MTF
            • Automated mechanical axe saw blades to cut trees
            fallen due to rains.
            • cranes attached to vehicle
            • walky-talky, wireless communications etc
            • Generator & water pump
16                                                       7/8/2009
BBMP
      MTF
            • 3 to 4 well trained staff
            • This staff should be fully trained to carry out multiple
            tasking, in coordination with Engineer @ control room.
            • MTF should work around the clock in different shifts,
            Including the Call centre. Lesser number of staff to work at
            night and in case of emergency only

17                                                        7/8/2009
• Adopting TQM for the whole process
     • QA need to be implemented at every stage of the work
     • feed back from citizens and customer services centre to
     help out citizens
     • adopting KIAZEN technique i.e. continuous improvement
     in the process will always help
     • Documentation has to be made compulsory and MTF
     people need to maintain a mandatory field book which is
     up-to-date
         BBMP
          MTF




18                                                               7/8/2009
• First aid box & safety tools (helmets, belts)
          • construction equipment like arre, gudhli, shawls , bandli etc
          • sign boards, diversion boards, tapers (all of which should be made
          of radium/ glowing material)
          • Ropes & cables, net, ladder, Big lamps, Glow lights, torches
          • safety jackets, Radium jackets for BBMP workers & staff, rubber
          shoe and hand glows
          • Loud speaker and hand signal lights
          • Gas welding, fire extinguishers and other tools and equipments
     BBMP which are necessary
     MTF




19                                                              7/8/2009
• Implementing Management Information System (MIS) on daily,
            weekly and monthly basis at different verticals
            • implementation of ERP to BBMP will help at a large extent.
            • Call centre for citizen’s help
            • through Call centre reverting back to citizens to confirm the state
            of works being done and especially calling back to citizens who
            had complained to take their feed-back.
            • adopting Project Management software to have a track on
            projects.
            • Creating a bulk e-mail ID for all its engineers and officers for
     BBMP   easy interaction
            • Giving the blackberry to MTF staff to send online messages and
      MTF   complaints
            • implementation of GPS , GIS and vehicle tracking system




20                                                              7/8/2009
Suggestions for MTF Helpline vehicle
21




                 BBMP




                                            7/8/2009
Suggestions for MTF vehicles
22




                                    7/8/2009
On the top a hydrolic crane need to attached to lift vehicles or
Danger &                     heavy materials from floods
glow light
should be
 there for
  the MTF
   vehicle




23                                                                              7/8/2009
This vehicle will become citizen’s delight and BBMP’s PRIDE


                                                               Can accommodate
                                                               all the 4 to 5 staff
                                                                members in side
                                                                      easily




     The MTF vehicle should be light in weight, compact, powerful and which
24                     can easily enter small lanes as well                   7/8/2009
Suggestions for MTF Vehicles - showing the
     inner and outer body of a customised vehicle
25




                  Call for help : 1111
       BBMP-MTF




                                                    7/8/2009
Low End
         we have discussed                   Problems
        solutions only for the low
        end Problems i.e. for
        residential & townships.                                    BBMP
                                                                     MTF
                                             High End
                                             Problems


     • High End problems include Strom water drains & Nala, Lakes over flow, Rain water
     harvesting plan for city
     • VIP Route to be kept out from flooding
     • Tech Parks and Industrial Units & industrial Parks
     • Shops, Markets and shopping malls etc
26                                                                               7/8/2009
Disaster management Plan
27




          Floods and Monsoon     • The entire plan is called as disaster
                                 management plan.
          building accidents ,
              pollution etc      • Which we need to concentrate on
                                 to fight with any kind of unknown
             Accidents &
             emergencies         disaster.
            Earth Quake ,
                                 • we need to be very proactive and
            Fire accidents       well equipped.
                                 • Disaster Management Plan is very
             Emergencies         much necessary for any city in INDIA
            during terrorist
            attack & war’s
                  etc
                                 for its growth and development

                                                            7/8/2009
About BIG
28



      Bangalore Infrastructure Group (BIG), Is a registered company.
      one of the leading Solution providers in the field of Infrastructure
      Development, Construction & Project Management. With its vision to create
      a world class Infrastructure for sustainable development.

      BIG provides consultancy services in all infrastructure sectors including
      Urban Governance and Infrastructure management.

                                                                       7/8/2009
Thank You
     For more details Contact : Farook A Azam (MBA-IM,PGDIM,BE)
     E-mail : farook.a.azam@gmail.com
     Mobile : +91-9739860495 | Telephone: +91 80 2666 9318 (W) / 65687618 (R)
     Address: BIG, # 72, 4th A cross, Ilyas Nagar, J.P.Nagar Post, Bangalore 560 078 , INDIA
29                                                                                        7/8/2009

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Mtf For Ulb

  • 1. MONSOON TASK FORCE (MTF) A presentation Showing the model in developing the solution to mitigate the Monsoon Issues Prepared & Presented By: Farook A Azam (Infrastructure Consultant - BIG)
  • 2. Contents 2 What is Monsoon Task Fore (MTF) What is the necessity of MTF Problem identification tool Issues regarding Monsoon Solution development and Approach MTF Model development and implementation 7/8/2009
  • 3. Monsoon Task Force (MTF) 3 MTF will be the initiative from the ULB’s to tackle the problems which create havoc during Rainy Season for most of the ULB’s around the Nation. This MTF solution is not only unique but also develops customized innovative solution for the INDIAN conditions and to the international city like Bangalore and its prestigious Governing Body i.e. BBMP 7/8/2009
  • 4. What is the necessity of MTF 4 • Due to floods, water entering into low lying area’s • Loss of money, material and time Floods • Lakes over flow or flooded during rainy season • Due to rains there are severe traffic jams and accidents • Tree falls are common during rainy season Accidents • Death s, due to floods and heavy down pour • Winning the citizens confidence and brand building Citizen • To get rid of problems and to improve the ULB’s image • Citizens want proper services, because they pay for it well in advance Concern 7/8/2009
  • 5. 5 Problem Identification Tool 7/8/2009
  • 6. How to find out the Problems ? And what tool to use to identify the Problems ? These are the questions that come to our MINDS.... 6 7/8/2009
  • 7. Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram 7 At tail of the fish bone we take ULB/BBMP (the governing body of the city) and at head of the fish bone is the Goal or Vision of BBMP/ULB which is to be achieved i.e the citizens satisfaction and providing world class services. The intermediate fish bones are be used to identify the elements involved in the ULB/BBMP which are not responding and are causing problems to achieve the Goal / Vision of ULB / BBMP. 7/8/2009
  • 8. Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram 8 Monsoon BBMP Havoc If you want to know the elements which causes issues to achieve the Goal and Vision of the Organization just click next 7/8/2009
  • 9. Problems are identified though “Fish Bone Diagram” / Ishikawa Diagram 9 SYSTEM MACHINES MEN Monsoon BBMP Havoc METHODS TECHNOLOGY MATERIAL 7/8/2009
  • 10. Problem identification contd.. 10 • Improper •No systematic •Least safety • No MIS usage planning • Use of •Lack use of proactive precautions • No project are taken tracking MACHINE TECHNOLOGY MATERIAL METHODS SYSTEM MEN • Lack of obsolete modern day plan is machines developed to • traditional software's used approach equipments • No up tackle centralised • no proper • Not clear • Least safety monsoon Governance scientific WBS precaution gradation, methods used repair and •GAP in • in-efficient • lack of s are taken methods used working of • age old maintenance methods of quality in • Un- of existing to manage hierarchy the Jobs systematic • poor contract documentation machines and • age old •No MRP or ERP performed way of equipments management standards • lack of material followed • no PEP for •No style Engineers and positive handling customised • not adopting • No PMC’s are top official attitude • No first aid vehicles to professional hired done • human kit in BBMP handle the approach in • diversification • No GPS or errors vehicles flood resolving from core GIS is used situations problems working • Lack of • Manual is not trained available manpower 7/8/2009
  • 11. 11 Working out a Solution for Monsoon Problems can be divided into two elements, one is called as low end problems and other can be called as High end problems 7/8/2009
  • 12. Problem solving model for BBMP - MTF 12 Low End Problems BBMP One MTF Solution High End Problems 7/8/2009
  • 13. One shot solution 13 Improving the working of “problem causing entities” One Solution Solving critical problems ranked as per any one of the basic quality control tools, such as histogram, check sheet, control chart, cause-and-effect diagram, flowchart, Pareto analysis and scatter diagram. 7/8/2009
  • 14. Cause & Effect Diagram: one of the approaches for generating solution 14 BBMP MTF Solutions to the Problems can be worked out though “Fish Bone Diagram / Ishikawa Diagram “ 7/8/2009
  • 15. BBMP MTF • Change the working from centralised to decentralised • Outsourcing • Hiring Project Management Consultants for implementation of projects 15 7/8/2009
  • 16. BBMP MTF • Customised vehicle to carry equipments of MTF • Automated mechanical axe saw blades to cut trees fallen due to rains. • cranes attached to vehicle • walky-talky, wireless communications etc • Generator & water pump 16 7/8/2009
  • 17. BBMP MTF • 3 to 4 well trained staff • This staff should be fully trained to carry out multiple tasking, in coordination with Engineer @ control room. • MTF should work around the clock in different shifts, Including the Call centre. Lesser number of staff to work at night and in case of emergency only 17 7/8/2009
  • 18. • Adopting TQM for the whole process • QA need to be implemented at every stage of the work • feed back from citizens and customer services centre to help out citizens • adopting KIAZEN technique i.e. continuous improvement in the process will always help • Documentation has to be made compulsory and MTF people need to maintain a mandatory field book which is up-to-date BBMP MTF 18 7/8/2009
  • 19. • First aid box & safety tools (helmets, belts) • construction equipment like arre, gudhli, shawls , bandli etc • sign boards, diversion boards, tapers (all of which should be made of radium/ glowing material) • Ropes & cables, net, ladder, Big lamps, Glow lights, torches • safety jackets, Radium jackets for BBMP workers & staff, rubber shoe and hand glows • Loud speaker and hand signal lights • Gas welding, fire extinguishers and other tools and equipments BBMP which are necessary MTF 19 7/8/2009
  • 20. • Implementing Management Information System (MIS) on daily, weekly and monthly basis at different verticals • implementation of ERP to BBMP will help at a large extent. • Call centre for citizen’s help • through Call centre reverting back to citizens to confirm the state of works being done and especially calling back to citizens who had complained to take their feed-back. • adopting Project Management software to have a track on projects. • Creating a bulk e-mail ID for all its engineers and officers for BBMP easy interaction • Giving the blackberry to MTF staff to send online messages and MTF complaints • implementation of GPS , GIS and vehicle tracking system 20 7/8/2009
  • 21. Suggestions for MTF Helpline vehicle 21 BBMP 7/8/2009
  • 22. Suggestions for MTF vehicles 22 7/8/2009
  • 23. On the top a hydrolic crane need to attached to lift vehicles or Danger & heavy materials from floods glow light should be there for the MTF vehicle 23 7/8/2009
  • 24. This vehicle will become citizen’s delight and BBMP’s PRIDE Can accommodate all the 4 to 5 staff members in side easily The MTF vehicle should be light in weight, compact, powerful and which 24 can easily enter small lanes as well 7/8/2009
  • 25. Suggestions for MTF Vehicles - showing the inner and outer body of a customised vehicle 25 Call for help : 1111 BBMP-MTF 7/8/2009
  • 26. Low End we have discussed Problems solutions only for the low end Problems i.e. for residential & townships. BBMP MTF High End Problems • High End problems include Strom water drains & Nala, Lakes over flow, Rain water harvesting plan for city • VIP Route to be kept out from flooding • Tech Parks and Industrial Units & industrial Parks • Shops, Markets and shopping malls etc 26 7/8/2009
  • 27. Disaster management Plan 27 Floods and Monsoon • The entire plan is called as disaster management plan. building accidents , pollution etc • Which we need to concentrate on to fight with any kind of unknown Accidents & emergencies disaster. Earth Quake , • we need to be very proactive and Fire accidents well equipped. • Disaster Management Plan is very Emergencies much necessary for any city in INDIA during terrorist attack & war’s etc for its growth and development 7/8/2009
  • 28. About BIG 28 Bangalore Infrastructure Group (BIG), Is a registered company. one of the leading Solution providers in the field of Infrastructure Development, Construction & Project Management. With its vision to create a world class Infrastructure for sustainable development. BIG provides consultancy services in all infrastructure sectors including Urban Governance and Infrastructure management. 7/8/2009
  • 29. Thank You For more details Contact : Farook A Azam (MBA-IM,PGDIM,BE) E-mail : farook.a.azam@gmail.com Mobile : +91-9739860495 | Telephone: +91 80 2666 9318 (W) / 65687618 (R) Address: BIG, # 72, 4th A cross, Ilyas Nagar, J.P.Nagar Post, Bangalore 560 078 , INDIA 29 7/8/2009