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Ewan Sutherland
LINK Centre, Wits University
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First, find a scapegoat
Some admissions of the truth
Some truths not admitted
Some political promises
The interminable saga of unbundling
The uncertainty of mobile adoption
The delays in spectrum allocation
Issues about empowerment

Ewan Sutherland, 11 February 2012, LINK Centre

2









ICT policy colloquium – April 2012
Appointment of Working Group – April 2012
A policy summit in Cape Town – June 2012
Framing paper – April 2013
Broadband policy – December 2013
Green paper – January 2014



Discussion paper – May 2014?
White paper – August 2014?
Legislation – 2015? 2016?



National cybersecurity policy – 2014?




Ewan Sutherland, 11 February 2012, LINK Centre

3


Tough if you have been in office for two decades



However:

◦ In this case it is to be ICASA
◦ ANC ministers and officials:

 Drafted the legislation
 Made the directions
 Owned several of the operators

◦ ANC MPs:

 Enacted the legislation
 Dominated the parliamentary oversight committee

◦ ANC cadres hold a great many positions in ICASA



Sacrificing the scapegoat will mean terrible delays:
◦
◦
◦
◦

Drafting and enacting new legislation
Finding new commissioners and senior staff
Learning about markets
Entrenched market interests benefit enormously

Ewan Sutherland, 11 February 2012, LINK Centre

4



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South Africa effectively lost its status as
continental leader (p. 19)
Mobile prices are very high (p. 19)
SA fell behind in e-government ranking:
◦ Lower levels of available ICT infrastructure
Government's attempts to supply infrastructure
directly have been expensive and not contributed
adequately to achieving universal access objectives.
However, public investment in state owned networks
over decades has produced a considerable national
asset available for broadband deployment. (p. 46)
Ewan Sutherland, 11 February 2012, LINK Centre

5




Telecommunications Regulatory Environment
Methodology does not allow comparisons:
◦ Over time
◦ Between countries





Cannot draw conclusions
from its “numbers”
TRE is intended only for
use in writing one-off
country case studies

Ewan Sutherland, 11 February 2012, LINK Centre

6
“Currently, there are no authoritative
statistics on broadband penetration in South
Africa. Estimates put broadband penetration
at 2% for fixed-line broadband, around 4%
for mobile PC broadband and 17% for
broadband penetration using smartphones”
Dina Pule, Cape Town ICT summit, 2012.
ICASA is required to publish the minimum
data set required by UN agencies. (Govt.
Gaz. #37119 p. 27)
Ewan Sutherland, 11 February 2012, LINK Centre

7


Allegedly SA has 136% teledensity (p. 39)
GSM Association says 2 SIM cards for 1 real person:



Those without:



Where is it between 68% and, say, 94%?



◦ Consequently, only 68% teledensity
◦
◦
◦
◦
◦

Infants and children
Elderly
Very poor
Very remote
Many have a SIM card and only sometimes can afford to
make calls – the precariat

◦ What are the geographic variations?
 Limpopo? Western Cape?

◦ What are the socio-demographic variations?

 Xhosa speakers? Zulu speakers? Rural poor? Urban poor?



How do you formulate policy without knowing details?
Ewan Sutherland, 11 February 2012, LINK Centre

8
Year

Fixed lines

DSL

% DSL
24.2%

DSL
growth
3.2%

Fixed line
growth
-2.3%

2013

3,713,000

898,203

2013

3,800,000

870,505

22.9%

5.2%

-4.9%

2012

3,995,000

827,091

20.7%

10.0%

-3.8%

2011

4,152,000

751,625

18.1%

5.1%

-2.8%

2010

4,273,000

715,221

16.7%

21.1%

-4.0%

2009

4,451,000

590,590

13.3%

43.3%

-1.8%

2008

4,532,000

412,190

9.1%

61.2%

-2.4%

2007

4,642,000

255,633

5.5%

78.1%

-1.4%

2006

4,708,000

143,509

3.0%

145.2%

-0.4%

2005

4,726,000

58,532

1.2%

188.2%

1.0%

2004

4,680,000

20,313

0.4%

661.1%

-0.6%

2003

4,709,000

2,669

0.1%

-

-

Source: Telkom annual reports

Ewan Sutherland, 11 February 2012, LINK Centre

9
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Liberalisation and the NP
Copying the United Kingdom
ANC modifications to the plan
Vodacom:

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M-Cell (later MTN):

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Telkom:

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Government was a shareholder in all three:

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


◦ Vodafone as minority investor

◦ Cable & Wireless as a minority investor
◦ Later replaced by SBC

◦ Monopoly infrastructure provider to MTN and Vodacom
◦ SBC and Telekom Malaysia as minority investors
◦ No mechanism to deal with conflicts of interest

Ewan Sutherland, 11 February 2012, LINK Centre

10
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A sequence of confused and confusing ministers
A random (or at least unexplained) pattern of
interventions by government:
◦
◦
◦
◦
◦

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

Merging SATRA and IBA
Merging consortia for the second network operator
Creating Sentech and Infraco
Failed reversal on the right to construct infrastructure
Turning down the Korea Telecom offer

The still unpublished government agreement
with SBC/Telkom Malaysia
Underserviced Area Licences (USALs) were a
complete waste of time and money
Ewan Sutherland, 11 February 2012, LINK Centre

11





It is always convergence
But never converged
Several years of debate on Convergence Bills
◦ Before producing the unworkable Electronic
Communications Act of 2005



The Green Paper does not address:
◦ Over The Top (OTT) services
◦ VoIP – Skype
◦ Video – YouTube and Netflix

Ewan Sutherland, 11 February 2012, LINK Centre

12


National Development Plan (NDP) 2030:
◦ “connected vibrant information society”
◦ “underpin nation-building”
◦ “strengthen social cohesion”



National Broadband Plan (December 2013):
◦
◦
◦
◦
◦

A national project – South Africa Connect
A detailed implementation plan – Roadmap
A coordination mechanism - Broadband Council
An enabling environment for the rollout of infrastructure
By 2030 to deliver services of:
 80% at 100 Mbps
 100% at 10 Mbps
Govt. Gaz. #37119
Ewan Sutherland, 11 February 2012, LINK Centre

13






“… the development of a predictable regulatory
environment conducive to investment.” (p. 16)
“The key to leveraging the benefits of broadband lies
in the governance of the sector and in the ability of
the State to coordinate activities across the ICT
ecosystem.” (p. 16)
“Develop the road map that guides the actions of the
public and private sector players over the next 10 to
20 years” (p. 37)

Ewan Sutherland, 11 February 2012, LINK Centre

14




In future, the state’s primary role in the ICT
sector will be to facilitate competition and
private investment and to ensure effective
regulation where market failure is apparent. (NDP
p. 171)
Redirecting investments away from duplicate
urban infrastructure to unserved areas through
incentives and subsidies, together with open
access wholesale regulation to enable service
based competition, appears to be a way of
enabling affordable access to broadband for all.
(Green Paper, p. 42)

Ewan Sutherland, 11 February 2012, LINK Centre

15




Presently, no open access to the networks of
Infraco and Telkom
Is government really going to merge?
◦ Infraco
◦ Sentech
◦ Telkom



Strong evidence of commercial deployment:
◦ Dark Fibre Africa
◦ Fibre Co
◦ Liquid Telecom
Broadband Infraco Act s.4. (1) The main objects of Infraco are to expand
the availability and affordability of access to electronic communications,
including but not limited to underdeveloped and under serviced areas…
Ewan Sutherland, 11 February 2012, LINK Centre

16


Minister to evaluate:

◦ Open access wholesale fibre network
◦ Open access wholesale wireless network




Rationalising SOC investments
Integrating into a single entity:

◦ Voluntarily incorporating public and private
networks
◦ Offering third parties cost-oriented services
◦ Requiring infrastructure owners to offer costoriented services



The Broadband Policy creates uncertainty for
investors
Ewan Sutherland, 11 February 2012, LINK Centre

17


Average household income:
◦ ZAR 119,542 per annum or 9,962 per month
◦ 2.5% would be ZAR 2,989 per annum or 249 per month
◦ However, that would be:
 4.3% of the income of the average black household



Census found:
◦ 51,770,560 people in 14,450,161 households
◦ 3.58 persons per household




So, divide 249 by 3.58 to get ZAR 69.57 per month
Green paper gives income as ZAR 64,000 which would give
ZAR 133.33 for broadband

“By 2020 100 per cent of South Africans will have
access to broadband services at 2.5 per cent or less
of the population’s average monthly income”
Ewan Sutherland, 11 February 2012, LINK Centre

18
White
Indian/Asian

Coloured
Black African
Female head
Male head
South Africa
0

100,000

200,000

300,000

400,000

Source: StatsSA – IES 2010/11
Ewan Sutherland, 11 February 2012, LINK Centre

19
Rapidly expand access to and use of ICT infrastructure







We will invest in a comprehensive plan to expand
broadband access throughout the country and
substantially reduce the cost of communication.
We aim to connect all schools, public health and
other government facilities through broadband by
2020, and at least 90% of our communities should
have substantial and superfast broadband capacity by
2020.
Government will support and develop free-WiFi areas
in cities, towns and rural areas.
The local electronics sector and emerging
entrepreneurs will be stimulated as part of our efforts
to support the manufacturing industry.
http://www.anc.org.za/2014/wp-content/themes/anc/downloads/Manifesto_Booklet.pdf

Ewan Sutherland, 11 February 2012, LINK Centre

20
Ewan Sutherland, 11 February 2012, LINK Centre

21


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Provided by statute in 2005
Still at it, after all these years
Why?
Who would lease a line from Telkom?
Where are the lines?
Who would want ICASA to oversee the lease?
Who can keep it out of the courts?
What about fibre?

Ewan Sutherland, 11 February 2012, LINK Centre

22




The market is said to be highly concentrated?
Which market?
◦ Fixed?
◦ Mobile?



ICASA and CC/CT had powers to deal with that
Government could have intervened
Government did intervene over licences for:



Government is also a very big player:




◦
◦
◦
◦

Cell-C
Telkom Mobile
Neotel
Infraco

◦
◦
◦
◦

Telkom
Infraco
Sentech
Consolidated these would be truly dominant
Ewan Sutherland, 11 February 2012, LINK Centre

23




Many years of complaints against Telkom
Dominance was undeniable:
◦ Domestic leased lines
◦ International leased lines







It litigated and lied that it did not abuse its
dominance
Finally, it admitted abuse to Competition
Tribunal
Throughout, government owned a large slice
of Telkom SA SOC

Ewan Sutherland, 11 February 2012, LINK Centre

24


Where does the:
◦ Private sector end?
◦ Public sector begin?






What are the roles of the municipalities?
How do we provide certainty for investors?
Is broadband access to be predominantly
wireless?

Ewan Sutherland, 11 February 2012, LINK Centre

25






No comparisons with other countries
How much spectrum compared to:
◦ UK
◦ Brasil
◦ Nigeria

South Africa could open up 700 or 800 MHz
bands to a new player:
◦
◦
◦
◦



Airtel
Etisalat
Orange
America Movil

Logical response to excessive market
concentration

Ewan Sutherland, 11 February 2012, LINK Centre

26


Separation of powers:
◦ Minister
◦ ICASA
◦ USAASA




USAASA has had severe problems
Transferring money from mobile operators
seems:
◦ Highly problematic and
◦ Wasteful



Spending it on set-top boxes is:
◦ Extremely wasteful
◦ Possibly ultra vires

Ewan Sutherland, 11 February 2012, LINK Centre

27






Need to push markets further
Intensifying competition to reduce prices
Also increase spending power of the poor
Ultimately likely to be a gap:
◦ Costs too high
◦ Individuals too poor



Can be funded:
◦ By tax payers (social equity argument)
◦ By cross-subsidies (network externalities argument)

Ewan Sutherland, 11 February 2012, LINK Centre

28






Where are the data?
Where is the analysis?
Where were the KPIs?
Who was empowered?
◦ The many?
◦ The few?



Where did the money come from?
◦ Poor South Africans
◦ In the case of MTN, from poor Africans

Ewan Sutherland, 11 February 2012, LINK Centre

29


Dominant players benefit from delays
Pule was right in pointing to lack of data:



Need to end random government interventions:






◦ Evidence-based policy is and will be impossible
◦ Need for a massive upgrade in statistics

◦ Processes need to be transparent

Implausible to argue government can create a
10-20 year ICT sector plan
Decide which services are to be delivered:
◦
◦
◦
◦

Leave the market to provide infrastructure services
Support service providers in rural areas
Support those too poor to afford services
Support the disabled to access services

Ewan Sutherland, 11 February 2012, LINK Centre

30




Surveys of regular and intermittent users, and
non-users of ICTs
Identification of patterns of use and non-use:
◦ Geographic
◦ Ethnic and linguistic






Explaining the procrastination and
tergiversation in policy-making
Identifying the flows of investment monies
Developing crowdsourced data for policy
analysis

Ewan Sutherland, 11 February 2012, LINK Centre

31
Ewan Sutherland
http://3wan.net/
Ewan.Sutherland [@]
Wits.ac.za
+44 141 649 4040
+27
skype://sutherla
sutherla

http:// www.ssrn.com/author=927092

Ewan Sutherland, 11 February 2014, LINK Centre

32

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2014 02-11 - South Africa ICT Policy Green Paper

  • 2.         First, find a scapegoat Some admissions of the truth Some truths not admitted Some political promises The interminable saga of unbundling The uncertainty of mobile adoption The delays in spectrum allocation Issues about empowerment Ewan Sutherland, 11 February 2012, LINK Centre 2
  • 3.       ICT policy colloquium – April 2012 Appointment of Working Group – April 2012 A policy summit in Cape Town – June 2012 Framing paper – April 2013 Broadband policy – December 2013 Green paper – January 2014  Discussion paper – May 2014? White paper – August 2014? Legislation – 2015? 2016?  National cybersecurity policy – 2014?   Ewan Sutherland, 11 February 2012, LINK Centre 3
  • 4.  Tough if you have been in office for two decades  However: ◦ In this case it is to be ICASA ◦ ANC ministers and officials:  Drafted the legislation  Made the directions  Owned several of the operators ◦ ANC MPs:  Enacted the legislation  Dominated the parliamentary oversight committee ◦ ANC cadres hold a great many positions in ICASA  Sacrificing the scapegoat will mean terrible delays: ◦ ◦ ◦ ◦ Drafting and enacting new legislation Finding new commissioners and senior staff Learning about markets Entrenched market interests benefit enormously Ewan Sutherland, 11 February 2012, LINK Centre 4
  • 5.    South Africa effectively lost its status as continental leader (p. 19) Mobile prices are very high (p. 19) SA fell behind in e-government ranking: ◦ Lower levels of available ICT infrastructure Government's attempts to supply infrastructure directly have been expensive and not contributed adequately to achieving universal access objectives. However, public investment in state owned networks over decades has produced a considerable national asset available for broadband deployment. (p. 46) Ewan Sutherland, 11 February 2012, LINK Centre 5
  • 6.   Telecommunications Regulatory Environment Methodology does not allow comparisons: ◦ Over time ◦ Between countries   Cannot draw conclusions from its “numbers” TRE is intended only for use in writing one-off country case studies Ewan Sutherland, 11 February 2012, LINK Centre 6
  • 7. “Currently, there are no authoritative statistics on broadband penetration in South Africa. Estimates put broadband penetration at 2% for fixed-line broadband, around 4% for mobile PC broadband and 17% for broadband penetration using smartphones” Dina Pule, Cape Town ICT summit, 2012. ICASA is required to publish the minimum data set required by UN agencies. (Govt. Gaz. #37119 p. 27) Ewan Sutherland, 11 February 2012, LINK Centre 7
  • 8.  Allegedly SA has 136% teledensity (p. 39) GSM Association says 2 SIM cards for 1 real person:  Those without:  Where is it between 68% and, say, 94%?  ◦ Consequently, only 68% teledensity ◦ ◦ ◦ ◦ ◦ Infants and children Elderly Very poor Very remote Many have a SIM card and only sometimes can afford to make calls – the precariat ◦ What are the geographic variations?  Limpopo? Western Cape? ◦ What are the socio-demographic variations?  Xhosa speakers? Zulu speakers? Rural poor? Urban poor?  How do you formulate policy without knowing details? Ewan Sutherland, 11 February 2012, LINK Centre 8
  • 9. Year Fixed lines DSL % DSL 24.2% DSL growth 3.2% Fixed line growth -2.3% 2013 3,713,000 898,203 2013 3,800,000 870,505 22.9% 5.2% -4.9% 2012 3,995,000 827,091 20.7% 10.0% -3.8% 2011 4,152,000 751,625 18.1% 5.1% -2.8% 2010 4,273,000 715,221 16.7% 21.1% -4.0% 2009 4,451,000 590,590 13.3% 43.3% -1.8% 2008 4,532,000 412,190 9.1% 61.2% -2.4% 2007 4,642,000 255,633 5.5% 78.1% -1.4% 2006 4,708,000 143,509 3.0% 145.2% -0.4% 2005 4,726,000 58,532 1.2% 188.2% 1.0% 2004 4,680,000 20,313 0.4% 661.1% -0.6% 2003 4,709,000 2,669 0.1% - - Source: Telkom annual reports Ewan Sutherland, 11 February 2012, LINK Centre 9
  • 10.  Liberalisation and the NP Copying the United Kingdom ANC modifications to the plan Vodacom:  M-Cell (later MTN):  Telkom:  Government was a shareholder in all three:    ◦ Vodafone as minority investor ◦ Cable & Wireless as a minority investor ◦ Later replaced by SBC ◦ Monopoly infrastructure provider to MTN and Vodacom ◦ SBC and Telekom Malaysia as minority investors ◦ No mechanism to deal with conflicts of interest Ewan Sutherland, 11 February 2012, LINK Centre 10
  • 11.   A sequence of confused and confusing ministers A random (or at least unexplained) pattern of interventions by government: ◦ ◦ ◦ ◦ ◦   Merging SATRA and IBA Merging consortia for the second network operator Creating Sentech and Infraco Failed reversal on the right to construct infrastructure Turning down the Korea Telecom offer The still unpublished government agreement with SBC/Telkom Malaysia Underserviced Area Licences (USALs) were a complete waste of time and money Ewan Sutherland, 11 February 2012, LINK Centre 11
  • 12.    It is always convergence But never converged Several years of debate on Convergence Bills ◦ Before producing the unworkable Electronic Communications Act of 2005  The Green Paper does not address: ◦ Over The Top (OTT) services ◦ VoIP – Skype ◦ Video – YouTube and Netflix Ewan Sutherland, 11 February 2012, LINK Centre 12
  • 13.  National Development Plan (NDP) 2030: ◦ “connected vibrant information society” ◦ “underpin nation-building” ◦ “strengthen social cohesion”  National Broadband Plan (December 2013): ◦ ◦ ◦ ◦ ◦ A national project – South Africa Connect A detailed implementation plan – Roadmap A coordination mechanism - Broadband Council An enabling environment for the rollout of infrastructure By 2030 to deliver services of:  80% at 100 Mbps  100% at 10 Mbps Govt. Gaz. #37119 Ewan Sutherland, 11 February 2012, LINK Centre 13
  • 14.    “… the development of a predictable regulatory environment conducive to investment.” (p. 16) “The key to leveraging the benefits of broadband lies in the governance of the sector and in the ability of the State to coordinate activities across the ICT ecosystem.” (p. 16) “Develop the road map that guides the actions of the public and private sector players over the next 10 to 20 years” (p. 37) Ewan Sutherland, 11 February 2012, LINK Centre 14
  • 15.   In future, the state’s primary role in the ICT sector will be to facilitate competition and private investment and to ensure effective regulation where market failure is apparent. (NDP p. 171) Redirecting investments away from duplicate urban infrastructure to unserved areas through incentives and subsidies, together with open access wholesale regulation to enable service based competition, appears to be a way of enabling affordable access to broadband for all. (Green Paper, p. 42) Ewan Sutherland, 11 February 2012, LINK Centre 15
  • 16.   Presently, no open access to the networks of Infraco and Telkom Is government really going to merge? ◦ Infraco ◦ Sentech ◦ Telkom  Strong evidence of commercial deployment: ◦ Dark Fibre Africa ◦ Fibre Co ◦ Liquid Telecom Broadband Infraco Act s.4. (1) The main objects of Infraco are to expand the availability and affordability of access to electronic communications, including but not limited to underdeveloped and under serviced areas… Ewan Sutherland, 11 February 2012, LINK Centre 16
  • 17.  Minister to evaluate: ◦ Open access wholesale fibre network ◦ Open access wholesale wireless network   Rationalising SOC investments Integrating into a single entity: ◦ Voluntarily incorporating public and private networks ◦ Offering third parties cost-oriented services ◦ Requiring infrastructure owners to offer costoriented services  The Broadband Policy creates uncertainty for investors Ewan Sutherland, 11 February 2012, LINK Centre 17
  • 18.  Average household income: ◦ ZAR 119,542 per annum or 9,962 per month ◦ 2.5% would be ZAR 2,989 per annum or 249 per month ◦ However, that would be:  4.3% of the income of the average black household  Census found: ◦ 51,770,560 people in 14,450,161 households ◦ 3.58 persons per household   So, divide 249 by 3.58 to get ZAR 69.57 per month Green paper gives income as ZAR 64,000 which would give ZAR 133.33 for broadband “By 2020 100 per cent of South Africans will have access to broadband services at 2.5 per cent or less of the population’s average monthly income” Ewan Sutherland, 11 February 2012, LINK Centre 18
  • 19. White Indian/Asian Coloured Black African Female head Male head South Africa 0 100,000 200,000 300,000 400,000 Source: StatsSA – IES 2010/11 Ewan Sutherland, 11 February 2012, LINK Centre 19
  • 20. Rapidly expand access to and use of ICT infrastructure     We will invest in a comprehensive plan to expand broadband access throughout the country and substantially reduce the cost of communication. We aim to connect all schools, public health and other government facilities through broadband by 2020, and at least 90% of our communities should have substantial and superfast broadband capacity by 2020. Government will support and develop free-WiFi areas in cities, towns and rural areas. The local electronics sector and emerging entrepreneurs will be stimulated as part of our efforts to support the manufacturing industry. http://www.anc.org.za/2014/wp-content/themes/anc/downloads/Manifesto_Booklet.pdf Ewan Sutherland, 11 February 2012, LINK Centre 20
  • 21. Ewan Sutherland, 11 February 2012, LINK Centre 21
  • 22.         Provided by statute in 2005 Still at it, after all these years Why? Who would lease a line from Telkom? Where are the lines? Who would want ICASA to oversee the lease? Who can keep it out of the courts? What about fibre? Ewan Sutherland, 11 February 2012, LINK Centre 22
  • 23.   The market is said to be highly concentrated? Which market? ◦ Fixed? ◦ Mobile?  ICASA and CC/CT had powers to deal with that Government could have intervened Government did intervene over licences for:  Government is also a very big player:   ◦ ◦ ◦ ◦ Cell-C Telkom Mobile Neotel Infraco ◦ ◦ ◦ ◦ Telkom Infraco Sentech Consolidated these would be truly dominant Ewan Sutherland, 11 February 2012, LINK Centre 23
  • 24.   Many years of complaints against Telkom Dominance was undeniable: ◦ Domestic leased lines ◦ International leased lines    It litigated and lied that it did not abuse its dominance Finally, it admitted abuse to Competition Tribunal Throughout, government owned a large slice of Telkom SA SOC Ewan Sutherland, 11 February 2012, LINK Centre 24
  • 25.  Where does the: ◦ Private sector end? ◦ Public sector begin?    What are the roles of the municipalities? How do we provide certainty for investors? Is broadband access to be predominantly wireless? Ewan Sutherland, 11 February 2012, LINK Centre 25
  • 26.    No comparisons with other countries How much spectrum compared to: ◦ UK ◦ Brasil ◦ Nigeria South Africa could open up 700 or 800 MHz bands to a new player: ◦ ◦ ◦ ◦  Airtel Etisalat Orange America Movil Logical response to excessive market concentration Ewan Sutherland, 11 February 2012, LINK Centre 26
  • 27.  Separation of powers: ◦ Minister ◦ ICASA ◦ USAASA   USAASA has had severe problems Transferring money from mobile operators seems: ◦ Highly problematic and ◦ Wasteful  Spending it on set-top boxes is: ◦ Extremely wasteful ◦ Possibly ultra vires Ewan Sutherland, 11 February 2012, LINK Centre 27
  • 28.     Need to push markets further Intensifying competition to reduce prices Also increase spending power of the poor Ultimately likely to be a gap: ◦ Costs too high ◦ Individuals too poor  Can be funded: ◦ By tax payers (social equity argument) ◦ By cross-subsidies (network externalities argument) Ewan Sutherland, 11 February 2012, LINK Centre 28
  • 29.     Where are the data? Where is the analysis? Where were the KPIs? Who was empowered? ◦ The many? ◦ The few?  Where did the money come from? ◦ Poor South Africans ◦ In the case of MTN, from poor Africans Ewan Sutherland, 11 February 2012, LINK Centre 29
  • 30.  Dominant players benefit from delays Pule was right in pointing to lack of data:  Need to end random government interventions:    ◦ Evidence-based policy is and will be impossible ◦ Need for a massive upgrade in statistics ◦ Processes need to be transparent Implausible to argue government can create a 10-20 year ICT sector plan Decide which services are to be delivered: ◦ ◦ ◦ ◦ Leave the market to provide infrastructure services Support service providers in rural areas Support those too poor to afford services Support the disabled to access services Ewan Sutherland, 11 February 2012, LINK Centre 30
  • 31.   Surveys of regular and intermittent users, and non-users of ICTs Identification of patterns of use and non-use: ◦ Geographic ◦ Ethnic and linguistic    Explaining the procrastination and tergiversation in policy-making Identifying the flows of investment monies Developing crowdsourced data for policy analysis Ewan Sutherland, 11 February 2012, LINK Centre 31
  • 32. Ewan Sutherland http://3wan.net/ Ewan.Sutherland [@] Wits.ac.za +44 141 649 4040 +27 skype://sutherla sutherla http:// www.ssrn.com/author=927092 Ewan Sutherland, 11 February 2014, LINK Centre 32