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SOCIAL MEDIA FOR
BUSINESS BEST PRACTICES.
         // eric ritter.
SOCIAL MEDIA FOR
BUSINESS BEST PRACTICES.
         // eric ritter.
SOCIAL MEDIA FOR
BUSINESS BEST PRACTICES.
         // eric ritter.
WHAT CAN YOU DO?
SOCIAL BEST PRACTICES.
SOCIAL BEST PRACTICES.
SOCIAL BEST PRACTICES.

where to begin.
SOCIAL BEST PRACTICES.

 where to begin.


‣ research   your social media
 options.
SOCIAL BEST PRACTICES.

 where to begin.


‣ research   your social media
 options.

‣ where   is your audience.
SOCIAL BEST PRACTICES.

 where to begin.


‣ research   your social media
 options.

‣ where    is your audience.

‣ select
      the most important
 channels.
GETTING STARTED.
GETTING STARTED.

‣ set   goals.
GETTING STARTED.

‣ set   goals.

‣ have   a plan.
GETTING STARTED.

‣ set   goals.

‣ have   a plan.

‣ choose    the right tools.
GETTING STARTED.

‣ set   goals.

‣ have   a plan.

‣ choose    the right tools.

‣ decide    what to measure.
GETTING STARTED.

‣ set   goals.

‣ have   a plan.

‣ choose    the right tools.

‣ decide    what to measure.

‣ commit.
GETTING STARTED.
GETTING STARTED.

‣ claim   your name.
GETTING STARTED.

‣ claim   your name.

‣ set   up google alerts.
GETTING STARTED.

‣ claim   your name.

‣ set   up google alerts.

‣ set   up google analytics.
GETTING STARTED.

‣ claim   your name.

‣ set   up google alerts.

‣ set   up google analytics.

‣ create   social media guidelines.
GETTING STARTED.

‣ claim   your name.

‣ set   up google alerts.

‣ set   up google analytics.

‣ create   social media guidelines.

‣ start   a blog.
SOCIAL BEST PRACTICES.
SOCIAL BEST PRACTICES.
SOCIAL BEST PRACTICES.

‣ actively   participate.
SOCIAL BEST PRACTICES.

‣ actively   participate.

‣ create   a conversation.
SOCIAL BEST PRACTICES.

‣ actively   participate.

‣ create   a conversation.

‣ show   your personality.
SOCIAL BEST PRACTICES.

‣ actively   participate.

‣ create   a conversation.

‣ show   your personality.

‣ encourage     sharing.
SOCIAL BEST PRACTICES.

‣ actively   participate.

‣ create   a conversation.

‣ show    your personality.

‣ encourage     sharing.

‣ don’t   spam - authenticity is
 key.
HOW TO MEASURE SUCCESS.
HOW TO MEASURE SUCCESS.
HOW TO MEASURE SUCCESS.


basic.
HOW TO MEASURE SUCCESS.


basic.

‣ increase   in fans / followers
HOW TO MEASURE SUCCESS.


basic.

‣ increase   in fans / followers

‣ trafïŹc   to your website.
HOW TO MEASURE SUCCESS.


basic.

‣ increase   in fans / followers

‣ trafïŹc   to your website.

‣ new   contacts.
HOW TO MEASURE SUCCESS.
HOW TO MEASURE SUCCESS.
HOW TO MEASURE SUCCESS.


advanced.
HOW TO MEASURE SUCCESS.


advanced.

‣ interaction.
HOW TO MEASURE SUCCESS.


advanced.

‣ interaction.

‣ social   mentions.
HOW TO MEASURE SUCCESS.


advanced.

‣ interaction.

‣ social   mentions.

‣ non-bottom     line items.
SUMMARY.

‣ communication    has shifted.

‣ choose   your channel.

‣ have   a plan.

‣ execute.

‣ measure.

‣ seek   advice.
BONUS: DON’T FORGET ABOUT
ONLINE PUBLIC RELATIONS.
 provide content to websites to promote favorable mentions on third-
 party sites which are likely to be visited by your target audience.

 what is it for?

‣ extending    reach and awareness.

‣ generating   trafïŹc to your website.

‣ generating   links to your website.

‣ supporting   other marketing campaigns.
EXAMPLES OF CONTENT
DISTRIBUTION SITES.
‣   Business Wire

‣   Global Newswire

‣   Google News

‣   Marketwire

‣   Newsvine

‣   PR Newswire

‣   PRWeb

‣   Stumbleupon
FINAL THOUGHT.
THE GOALS OF SOCIAL
MEDIA.
THE GOALS OF SOCIAL
MEDIA.


1. create an audience.
THE GOALS OF SOCIAL
MEDIA.


1. create an audience.
2. turn your audience into a community.
THANK YOU.


eric ritter
@ericritter (on twitter)
www.connectedmarketer.com
THANK YOU.


eric ritter
@ericritter (on twitter)
www.connectedmarketer.com
THANK YOU.


eric ritter
@ericritter (on twitter)
www.connectedmarketer.com
RESOURCES.
‣   mashable.com

‣   insidefacebook.com

‣   socialfresh.com

‣   socialtimes.com

‣   chrisbrogan.com

‣   usccb.org/comm/social-media-guidelines.shtml

‣   seomoz.org/blog/the-noob-guide-to-online-marketing-with-giant-
    infographic-11928
TOOLS.

‣ hootsuite.com

‣ apps.google.com

‣ google.com/analytics

‣ google.com/alerts

‣ blogger.com
GREAT EXAMPLES.

‣ youtube.com.

 ‣ zappos, BBCWorldwide.

‣ facebook.com.

 ‣ sears, walgreens.

‣ twitter.com.

 ‣ wholefoods, dunkindonuts, zappos.

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Social media for business best practices.

Hinweis der Redaktion

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  3. Now you know the main social media channels, to separate your audience based on their technological profile. so now the question is: what can you do? what are the next steps?\n
  4. listen.\n interact.\n build relationships.\n
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  13. set goals. \nhave a plan. \nchoose the right tools.\ndecide what to measure. \ncommit. \n add it to all collateral. \n
  14. set goals. \nhave a plan. \nchoose the right tools.\ndecide what to measure. \ncommit. \n add it to all collateral. \n
  15. set goals. \nhave a plan. \nchoose the right tools.\ndecide what to measure. \ncommit. \n add it to all collateral. \n
  16. set goals. \nhave a plan. \nchoose the right tools.\ndecide what to measure. \ncommit. \n add it to all collateral. \n
  17. set goals. \nhave a plan. \nchoose the right tools.\ndecide what to measure. \ncommit. \n add it to all collateral. \n
  18. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  19. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  20. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  21. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  22. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  23. claim your name.\n set up google alerts (www.google.com/alerts).\n set up google analytics (www.google.com/analytics).\n create social media guidelines.\n start a blog (www.blogger.com) or at least start to think of how you will generate content - newsletter?\n
  24. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
  25. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
  26. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
  27. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
  28. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
  29. actively participate.\nit only takes 20 people to bring an online community to a significant level of activity and connectivity.\ncreate a conversation. Ask questions. \nshow your personality. Have a tone in mind or tone guide. \nencourage sharing.\ndon’t spam - authenticity is key.\n
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  46. questions?\n
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