1. Qwest® Metro Optical Ethernet
for the Public Sector
Delivering Secure, Scalable Connectivity Across Metro Areas
As governments and other public sector institutions expand their use of online
services and advanced digital technologies, such as connecting police, fire, and other
first responders for coordinated responses, one thing is clear – demand for secure,
reliable, high bandwidth connectivity continues to rise. Qwest Metro Optical Ether-
net, or QMOE™, is a flexible, highly scalable solution that delivers switched, Ethernet
connectivity to enable organizations in the public sector to extend their local area
networks to other metro sites for increased efficiency with traffic prioritization.
QMOE is backed by Qwest’s Spirit of Service®, which provides technical expertise,
responsive account management, and world-class services that exceed customers’
expectations for quality, value, and reliability.
I N C O L L A B O R AT I O N W I T H

2. Table of Contents
Introduction 1
Serving the Public 2
What is Qwest® Metro Optical Ethernet? 3-4
Supporting Secure Online Services 5
Enabling Robust First Responder Capabilities 6
Ensuring Regulatory Compliance 7
Reducing Operating Costs 8
Alcatel-Lucent Ethernet Service Switch 9
Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

3. Introduction
As with many organizations today, institutions in the public sector are rapidly adopt-
ing new online, self-service applications for citizens and employees, to add conve-
nience, meet the demands of elected officials, and improve efficiency. One state re-
cently introduced a separate Web site and set of online tools to help the uninsured
find discounted healthcare. At the opposite end of the spectrum, public safety
agencies demand connectivity with each other and with government databases that
help them do their jobs more effectively. All of these applications consume band-
width at an ever-increasing rate.
The public sector is also most certainly not immune from compliance issues. In
fact, agencies in the public sector have their own alphabet soup of regulations –
HSPD-12, DITSCAP, FISMA, NIST, and OMB A-1301, among others – in the area of
information security and authentication alone. For example, the Federal Information
Security Management Act, or FISMA, requires accountability to the regulations of
yet another agency, the National Institute of Standards and Technology (NIST). All
of this takes place in an atmosphere of declining government spending.
Qwest® Metro Optical Ethernet, or QMOETM, offers a highly scalable, secure, and
cost effective solution to meet the connectivity demands of the evolving public sec-
tor, between multiple locations, across metro areas. QMOE has also been shown
to deliver greater service flexibility – an institution can obtain precisely the amount
of bandwidth required – over a network that allows customers to upgrade and
increase capacity quickly.
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(HSPD-12) Homeland Security Presidential Directive; (DITSCAP) Department of Defense Information Technology Security Cer-
tification and Accreditation Process; (FISMA) Federal Information Security Management Act; (NIST) National Institute of Standards
and Technology; (OMB a-130) Management of Federal Information Resources
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

4. Serving the Public
IT managers in the public sector deal with political, social, and economic forces that
simply don’t exist in other industries, along with a unique collection of agencies and
departments. Yet the four operational imperatives on which they focus are remark-
ably similar:
Supporting Secure Online Services
A growing collection of online services for citizens, employees, and partners
in the public sector continues to grow, from online payment for fees to Web
sites dedicated to helping the uninsured find low cost healthcare.
Enabling Robust First Responder Capabilities
Organizations in the public sector are on the front lines as critical first re-
sponders to emergencies and natural disasters. Connecting police and fire are
critical requirements, as are advanced business continuity/disaster recovery
capabilities.
Ensuring Regulatory Compliance
Some would say that the public sector invented regulations. Yet government
agencies and contractors are subject to very stringent regulations themselves,
from computer security to the identity schema under which online services
are offered.
Reducing Operating Costs
With ever increasing pressure to improve productivity and profitability, IT
managers know that they must achieve the first three imperatives while
reducing costs and improving resource utilization.
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

5. Qwest® Metro Optical Ethernet
Qwest Metro Optical Ethernet service, QMOETM, combines the simplicity and
affordability of Ethernet with the speed and reliability of optical fiber to deliver
flexible, highly scalable connectivity between government offices and multiple public
safety facilities across a metropolitan area. QMOE is available in point-to-point and
multipoint service configurations, with bandwidth available in manageable incre-
ments from 10 Mbps to 1 Gbps. Traffic flows securely as Ethernet virtual circuits
(EVCs) across a shared network infrastructure.
QMOE seamlessly extends access to data and business applications across a metro
area, all with the utmost in privacy and security. QMOE can connect a police
department to a video surveillance system to support public safety and security.
At the same time, the service can connect police, fire, and EMT dispatch to help
coordinate the response to any situation that might arise. In addition to IP-centric
applications, QMOE is ideal for converging voice, video, and Internet traffic to elimi-
nate network overlays.
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

6. Metro Optical Ethernet
Qwest®Metro Optical Ethernet
Qwest offers a Quality of Service (QoS) feature with QMOETM that enables public
sector institutions to prioritize network traffic by type to help ensure availability and
efficiently manage network resources. Priority 1, for example, might be reserved
for mission-critical emergency communications, including video surveillance, which
require low latency connections. Priority 2 might be used for public service com-
munications, including voice; Priority 3 for regular business data; and Priority 4 for
communications that only require best effort service. Many public sector institutions
prefer QMOE because it enables them to control routing and traffic priority.
Qwest can assist organizations in the public sector with the design and deployment
of customized solutions through the Qwest® AdaptiveBuild® process, supported by
Qwest technical experts in the Qwest National System Design Center. QMOE so-
lutions are highly reliable and backed by a written Service Level Agreement (SLA)
that defines performance objectives. The Qwest Network Operations Center
(NOC) continually monitors the health of the network to support SLAs.
• Securely connects multiple facilities across a metropolitan area
• Point-to-point and multipoint service available
QMOE Benefits
QMOE Benefits
• Supports adoption of critical emergency communications
• Offers unparalleled scalability to precisely match bandwidth to requirements
• Delivers high availability – up to 99.9% with the Quality of Service feature
• Enables control over routing and traffic priority
• Is more cost-effective solution overall than other service options
• Is backed by the Qwest Spirit of Service®
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

7. Network Requirements Qwest Solution
Network Security
Regulations, including those found in FISMA, DITSCAP, OMB A-130 and others stipulate strict
information security policies.
• Secure network architecture QMOETM runs on a private network managed by
Qwest. Connections are made through virtual
circuits (EVCs) that partition traffic securely.
Business Continuity/Disaster Recovery (BCDR) & Storage
Regulations also stipulate requirements for data storage, access, and recovery in the event of a threat
or natural disaster.
Supporting Secure Online Services
• High availability and survivability QMOE can include high capacity, redundant trunk
• Flexible capacity to accommodate large connections enabling switching in the event of a
planned and unplanned data transmissions detected failure.
• Private, secure networking
e-Government Applications
Organizations in the public sector are adopting new applications that eliminate paper files while
speeding access to information needed by citizens, public safety officers, other employees, and
partners.
• Private, secure networking QMOE supports most higher-layer applications
• Network extensibility and is often used as the preferred transport to
• Network storage and retrieval connect data centers because of its large capac-
ity.
• Large bandwidth for GIS files
Public Safety
From emergency response to video surveillance and e-911 applications, government agencies are
leveraging technology to speed service.
• Real time connections with zero downtime QMOE seamlessly extends access to applica-
• Meshed architectures tions across a metro area. The service is ideal
• Scalable bandwidth for converging voice, video, and data to eliminate
• Quality of Service network overlays.
Distance Training
Use of video and other media for conferencing, online collaboration, training and professional
development.
• High capacity network QMOE supports distance training, video, data,
• Quality of Service and voice in an environment with low latency
and jitter, necessary for sensitive applications.
Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

8. Enabling Robust First Responder Capabilities
Public sector organizations, particularly those directly tied to public safety, real-
ize that their role as critical first responders to emergencies and natural disasters
requires robust, dependable communications networks, with advanced business
continuity/disaster recovery capabilities. In times of crisis, Qwest solutions keep
networks up, accessible, and operating at peak performance.
High Availability
The QMOETM infrastructure utilizes carrier-grade network elements, with
stringent reliability requirements, and resilient failure recovery mechanisms to
optimize the service for minimal failover administration.
Rapid Response Times
Qwest assists institutions in the public sector with the design and deployment
of customized business continuity/disaster recovery solutions through the
Qwest AdaptiveBuild process, backed by responsive account management
and service delivery personnel committed to the Qwest Spirit of Service®.
In the event of a disaster, Qwest can help organizations in the public sector
implement a BCDR solution to ensure the survivability of mission-critical ap-
plications.
Quality of Service
Application-specific Quality of Service is an optional feature of the QMOE,
to enable IT professionals in the public sector to manage network resources
more efficiently, avoiding over-provisioning, while ensuring the performance of
critical applications.
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

9. Ensuring Regulatory Compliance
Ensuring regulatory compliance depends on secure, resilient transport of volumes
of data, often stored on multiple network servers or backed up in remote data
centers. QMOETM is provided across a carrier-class optical network with secure
facilities governed by strict network policies designed to address the stringent
requirements of the public sector.
Security
Data travels over the QMOE infrastructure as native Ethernet, so many of
the security methods used in the LAN can be extended across the metro
area. Connections are made through virtual circuits that partition traffic se-
curely while maintaining connectivity across all devices. When complemented
by stateful firewalls, intrusion detection systems, anti-virus solutions, and the
like, security can be efficiently maintained across the network.
Flexibility/Scalability
QMOE service can support point-to-point and multipoint connections with
bandwidth profiles up to 1 Gbps. Unparalleled scalability, with bandwidth pro-
files available in 10 Mbps increments from 10 to 100 Mbps, and in 100 Mbps
increments from 100 to 1 Gbps, (also at 150 Mbps, complementing tradition-
al private line speeds) allow institutions in the public sector to cost-effectively
match QMOE to their requirements.
Support for Business Continuity/Disaster Recovery
Qwest assists institutions in the public sector with the design and deployment
of customized business continuity/disaster recovery solutions through the
Qwest AdaptiveBuild process, backed by responsive account management
and service delivery personnel committed to the Qwest Spirit of Service®.
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

10. Reducing Operating Costs
Institutions in the public sector operate under tightly controlled budgets, frequently
reduced as state and local revenues fluctuate. In this climate, IT managers in the
public sector are still challenged to adopt new services to better serve the public
and increase efficiency. QMOETM supports a balance between lower costs and
technology adoption through its unsurpassed flexibility and reliability.
Extended Reach
QMOE can securely connect government offices, police, and fire to enable
public service professionals to collaborate more easily and better serve the
public. Plus, with a QMOE solution, efficient BCDR and remote storage plans
can be implemented, all with the security, availability, and reliability that public
sector institutions require.
Lower IT Management Costs
In addition to eliminating LAN/WAN protocol conversions and the need to
support multiple legacy WAN services, QMOE enables public sector orga-
nizations to merge IP data and applications, voice, video, and Internet traffic
on a single network service. QMOE additionally enables the consolidating of
servers and remote facilities, further reducing overhead and ongoing manage-
ment costs.
More Cost-Effective Overall
QMOE bandwidth costs are typically lower than traditional private line servic-
es and those based on synchronous optical networks. Unparalleled flexibility
and scalability allows public sector organizations to better tailor bandwidth to
their specific requirements.
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.

11. Enabled by Alcatel-Lucent 7450
Ethernet Service Switch
With industry leading density and performance the Alcatel-Lucent 7450
Ethernet Service Switch router supports scalable, reliable and predictable SLA-based
Carrier Ethernet services. The Alcatel-Lucent 7450 ESS router, part of the Service Rout-
ing platform, overcomes the limitations imposed by traditional Ethernet switches while
minimizing operating expenses to reduce the total cost of ownership.
• Dramatically improves network stability, scalability, availability and performance
• Quality of Service management enables support for different traffic types
• Superior provisioning tools speed deployment of new Ethernet services
For additional information, please contact your Qwest Representative or go to
www.qwest.com.
Qwest Metro Optical Ethernet: Qwest Metro Optical Ethernet from Qwest Communications
Corporation is available in selected areas. Rates vary depending on speed and term commitment selected.
Installation charge may apply. Additional equipment may be required. Contact Qwest for availability and
additional restrictions. All marks are the property of their respective companies.
I N C O L L A B O R AT I O N W I T H
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Copyright © 2008 Qwest All Rights Reserved. Not to be distributed or reproduced by anyone other than Qwest entities.