Propuesta de elaboración de un observatorio para la evaluación de aspectos logísticos de un territorio por stakeholders

1. METHODOLOGY FOR THE
EVALUATION OF THE VALUES
OF AN ORGANIZATION BY ITS
STAKEHOLDERS
ENRIQUE DÍAZ MORENO
FOUNDING PARTNER OF BUSINESSFOKUS
2018 CYTED Rio - Simheuristics Project

2. Values:
Qualities for which an
organization is appreciated:
• RSC
• Transparency
• Sustainability
• Competitiveness
• Innovative dinamisme
• Reputation
• Gender equality
Organizations:
• Territories, cities
• Sectors, Clusters
• Corporations
Stakeholders:
Interest Groups Members
Frondici R.
Freeman R.E.

3. BASIC CLASIFICATION OF METHODOGIES
• 1- Models for strategic reflection, of the style
proposed by M. Porter
• 2.- The multicriteria methods, used by
institutions such as the WEF

4. LIMITATION OF USUAL METHODS
“the members of the interest groups do not
have the opportunity to participate directily in
the evaluation process”

5. FIELDS OF SCIENCE
uncertainty
interests at stake
Normal
Post-normal
Kuhn
Funtowicz
Munda…

8. Evaluation 1 Evaluation 2
Collecting information

11. IMPORTANCE OF THE KEY
FACTORS.
WHAT ALLOWS TO COMPARE
THE DESCRIPTION THAT THE
DIFFERENT GROUPS MAKE OF
THE ASSESSED QUALITY

12. LEVEL OF EXCELLENCE OF
THE ORGANIZATION IN
EACH FACTOR.
STARTING POINT.

13. Columns: Key factors of the value.
Goodpracticesassessmentassociatedtoeachfactor
Excellence
Indexfokus conceptual model
Ifk

14. Columnas: Factores clave de la cualidad. Anchuras: Función de su importancia
Excellence
H1
H2
H3
H4
H5
H6
H7
H8
H9
H10
Holes in each factor
Inprovement areas

15. Columns: Key Factors Width: Importance
Strategy A: Close the gaps
Strategy B: Influence the environment to weigh more factors that interest
Strategy C: Change the rules
Excellence
Strategies

17. THE TOOL AND ITS OPERATIONAL POTENTIAL
www.Indexfokus.com

18. POTENTIAL APPLICATIONS IN SUSTAINABILITY
• No weights for key factors
• No stakeholders
• No citizens participation

19. A TOOL FOR GOVERNANCE OF SMART AND
COLLABORATIVE CITIES
Competitiveness
Sustainability
Freedom
Human Rights
Gender equality
…