Quality Leadership: Creating A Culture For Success
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Quality Leadership: Creating A Culture For Success
- 1. Leadership Culture at 3M Mary Griep, Director Lean Six Sigma Operations & Corporate Quality – 3M Company Quality Leadership “ Creating the Culture for Success”
- 4. Consumer and Office Business Display and Graphics Business Electro and Communications Business Health Care Business Industrial and Transportation Business Safety, Security and Protection Services Business
- 13. LD Best Practices Hewitt Award "Top Companies for Leaders” 2005 and 2007 Hay Group Chief Executive Magazine "Best Companies for Leaders” 2007 and 2008 Fortune “ World’s Most Admired Companies” 2009 Business Week’s “ World’s 50 Most Innovative Companies” 2009
- 15. Quality Leadership…How it has evolved
- 23. In our Company…It’s all about Leaders………… Building Value for Customers
Hinweis der Redaktion
- Visual 3: Six Market-Leading Businesses 3M serves customers through six market-focused businesses. All six produce innovative products, hold leading market positions and generate solid returns on investment.
- 2008 Corporate Overview v1 4.4.08
- Our Values Now, let’s look at our values as a company. We are committed to: Act with uncompromising honesty and integrity in everything we do Satisfy our customers with innovative technology and superior quality, value and service Provide our investors an attractive return through sustainable, global growth Respect our social and physical environment around the world Value and develop our employees' diverse talents, initiative and leadership Earn the admiration of all those associated with 3M worldwide These values tell us what we want to achieve and the way we want to operate as a company. We strive for 100 percent customer and employee satisfaction.
- 2008 Corporate Overview v1 4.4.08
- 2008 Corporate Overview v1 4.4.08
- High-Performance Culture Our employees are the most important reason for our success. They are united by their singular commitment to make life easier and better for people around the world. We welcome and depend on a richly diverse employee base. Working with a great team is important to employee engagement, and 3M encourages employees around the globe to share ideas and innovate. Our focus on innovation means each employee is encouraged to try something new. For example, employees may take time during work to explore ideas outside of their day-to-day job, which has historically been formalized as the “15 percent rule.” We hire talent at all levels from all over the world and our broad array of markets, technologies and global locations provides employees with a huge number of opportunities for growth. 3M’s focus on cross-functional, cross-market career growth means employees can continue growing throughout their career. Continuous improvement is imbedded in our culture. Across 3M, employees are enhancing their knowledge and skills in order to meet changing customer needs and realize their full potential. Our employees also are committed to high standards of ethical business conduct. They recognize that good reputations are much more easily lost than won, and they work hard to protect this important asset.
- Here are 3M’s new Leadership Attributes. [Speaker: Please provide verbal explanations in line with the descriptions following each attribute listed below. Below are high-level descriptions. If your business or country has created country- or business-specific descriptions, please use those.] 3M encourages all employees to: Think from the outside in - Create and execute flexible, results-oriented strategy based on comprehensive understanding of customer, competitor and other outside interests and events relevant to the business Drive innovation and growth - Expand revenue by setting stretch goals, encouraging sound analysis and the development of new opportunities and innovative approaches to serve customers and the markets where we do business Develop, teach and engage others - Inspire other employees to take responsibility for company and unit performance in a way that engages employees to stretch, create and take risks to contribute to corporate and business unit strategies and plans, and helps employees to fully develop and utilize their skills Make courageous decisions - Manage ambiguous, complex or challenging situations with intelligence, speed and courage while holding oneself and others accountable for decisions, actions and performance Lead with energy, passion and urgency - Contribute to an environment where teams can quickly respond to changing circumstances and are highly motivated to succeed and win Live 3M values - Act with uncompromising honesty, integrity and professional ethics in a way that constructively challenges processes and behaviors and encourages the inclusive behavior of others 3M encourages all employees to practice the Leadership Attributes in their daily work, and supervisors are expected to provide feedback and guidance to help employees enhance performance. Note to Speaker: if your organization plans to create business-specific or country-specific behaviors, please reference how employees in your organization will receive those.