This document discusses electronic governance (eGov) initiatives in Nepal. It provides an overview of Nepal's eGov policies, including the eGov Master Plan (2010), Government Enterprise Architecture, and Government Interoperability Framework. It describes some current eGov technologies used in Nepal, like web portals, phones, biometrics. It also summarizes some eGov systems used at the national and local levels. Overall, it advocates for increasing ICT capacity, using ICT to improve service delivery, and addressing challenges like isolated systems and lack of interoperability. It also discusses open source software use in the government.

1. eGov Initiatives in Nepal
Sharing the best of electronic Government and
Open source practices in Nepal’s local governments
Ekendra Lamsal
ICT Expert, LGCDP/MoFALD/UNV
March 6, 2016

2. eGovernment, electronic Governance
Putting things right. Process vs Output. (G2X, X = C, B, G)
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3. eGov, what?
(Nepalese perspective)
Usage of ICT at Government level
Well, not just usage! ICT for service
delivery
ICT for both duty bearer (Gov itself) and
service seekers (Citizens themselves)
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4. 4

5. Services received by the citizens
2013 figure by GoN, Govt administrative services approached & received is gradually transforming.
Thanks to demand driven tech.

6. eGov realization
(Policy & Management)
eGov provision in Nepal by policy
eGov Master Plan (eGMP) 2010
Government Enterprise Architecture (GEA)
Government Interoperability Framework (GIF)

7. eGov realization
(Policy & Management)
eGov provision in Nepal by policy
eGov Master Plan (eGMP) 2010
Government Enterprise Architecture (GEA)
Government Interoperability Framework (GIF)

8. eGov realization
(Technical)
Current eGov Tech in use Nepal
Web portal / Internet / Email
Telephone / Fax / SMS
Biometric / Smart cards
RFID / DRR / DRM Strategies
Digital Notice Board / Mobile Apps
Systems (MIS) (G2X, X = C, B, G)

9. So, where is eGov?
National Portal (nepal.gov.np)
IRD's e-VAT, e-PAN, e-TDS...
Office of the Company Registrar (OCR)
Office of the Controller of Certification (Digital Signature)
Lok Sewa (PSC Online)
PPMO (e-Procurement) (e-Bidding)
Government Accounting System (FCGO/PFM/GBMIS/CGAS)
......
But the linkage (GIF ?)
Main challenge: Isolated software or systems

10. eGov @ Local Government 1/2
Unified Web Portals
(both Districts Development Committee DDC & Municipalities),
Digital + Electronic Citizen Chartered (Digital notice board)
Group SMS (shortcode),
Actions of transparency & information dissemination,
Collaborative tools (Google Drive at max),
Various MIS - WBRS, Online akhtiyari, DPMAS, VER-SS, DRR/M...

11. eGov @ Local Government 2/2
Apart from systems:
Audio notice board & Advanced free phone,
QMS, Free WiFi, Mobile Apps,
Resource maps, Official social media accounts,
Knowledge transfer & management blog,
ICT Capacity training (3000+ trained staffs)
Tech support forums for LBs

14. So what’s needed to model?
Increase ICT capacity of Govt + Staffs,
Implement or use ICT as a tool for improving service delivery, public reach,
efficient reporting + monitoring, documentation + archiving....
Digital literacy (thanks to Smartphones - 95% of staffs don't know how to
use smartphones for work other than taking photos, SMS and phone calls),
and finally Nepali Unicode (thanks to Facebook)

15. Open Source @
Government Sectors
Good vs Bad ?
Often used with proprietary software.
Customers <government offices> are paying
for FOSS apart from services.
Figures speak!

16. Open Source Practices
~1% of govt offices use Open Source (variant) as their primary operating system
(workstation).
40% of applications, otherwise MIS, or systems utilize the power of Open Source.
90% of Government public Web portals in Nepal run on some sort of Open Source software.
Customers pay even for Open Source applications.*
OpenGov and OpenData practiced but the interoperability.
*Based on study conducted during 2014-2015 on 173 govt bodies/offices.

17. Q&A
Thank you
Resources
UNPAN, unpan.org/egovkb/global_reports/08report.htm
Mobile Initiatives for Informed & Connected Societies in
Nepal, 2015 http://ekendraonline.com/msed-digital-
artifact/
ITU-D, www.itu.int/net4/ITU-
D/idi/2015/#idi2015countrycard-tab&NPL
MoFALD, http://mofald.gov.np
LGCDP, http://lgcdp.gov.np
Ekendra Lamsal
@Ekendra
fb.me/Ekendra
📧 mail@ekendraonline.com