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Facing Today's Communication Challenges

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Agassiz Adult Education Centre
Agassiz Adult Education Centre
TechnologieBusiness
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ESSENTIALS OF BUSINESS COMMUNICATION 4 TH CANADIAN EDITION Mary Ellen Guffey, Brendan Nagle ISBN 0-17-622414-9
CHAPTER 1 ,[object Object],[object Object],Ch. 1-
TRENDS IN THE NEW WORKPLACE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
TRENDS IN THE NEW WORKPLACE Ch. 1- Communication Skills: Essential for succeeding in the new world of work.
THE PROCESS OF COMMUNICATION Ch. 1- Receiver “ understands” message Sender has idea Possible additional feedback to receiver Sender encodes message Receiver decodes message Channel carries message Feedback travels to sender NOISE NOISE
THE PROCESS OF COMMUNICATION Ch. 1-
BARRIERS TO EFFECTIVE LISTENING ,[object Object],[object Object],[object Object],[object Object],Ch. 1-
BARRIERS TO EFFECTIVE LISTENING ,[object Object],[object Object],[object Object],Ch. 1-
TEN MISCONCEPTIONS ABOUT LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
TEN MISCONCEPTIONS ABOUT LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
TIPS FOR BECOMING AN ACTIVE LISTENER ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
TIPS FOR BECOMING AN ACTIVE LISTENER ,[object Object],[object Object],[object Object],[object Object],Ch. 1-
NONVERBAL COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
NONVERBAL COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],Ch. 1-
TIPS FOR IMPROVING YOUR NONVERBAL SKILLS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
CULTURE AND COMMUNICATION ,[object Object],Ch. 1-
CULTURE AND COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
CULTURAL VALUES COMPARISON ,[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
REFLECTING CULTURAL VALUES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
REFLECTING CULTURAL VALUES ,[object Object],[object Object],[object Object],[object Object],Ch. 1-
CULTURE AND COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
CULTURE AND COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],Ch. 1-
IMPROVING COMMUNICATION WITH MULTICULTURAL AUDIENCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
IMPROVING COMMUNICATION WITH MULTICULTURAL AUDIENCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-
EFFECTIVE COMMUNICATION WITH DIVERSE WORKPLACE AUDIENCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ch. 1-

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Facing Today's Communication Challenges

  • 1. ESSENTIALS OF BUSINESS COMMUNICATION 4 TH CANADIAN EDITION Mary Ellen Guffey, Brendan Nagle ISBN 0-17-622414-9
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  • 4. TRENDS IN THE NEW WORKPLACE Ch. 1- Communication Skills: Essential for succeeding in the new world of work.
  • 5. THE PROCESS OF COMMUNICATION Ch. 1- Receiver “ understands” message Sender has idea Possible additional feedback to receiver Sender encodes message Receiver decodes message Channel carries message Feedback travels to sender NOISE NOISE
  • 6. THE PROCESS OF COMMUNICATION Ch. 1-
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