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The Business of Language
Susan Hayes,
“The Positive Economist”
Susan Hayes
“The Positive Economist”
Managing Director,
Hayes Culleton Ltd
Financial training and
eLearning all over the
world
Content
• Strategy & Management
• Finance
• Sales
• Marketing
• Productivity
Practise what I
preach
Focus on what you
can do....
Practical &
Implentable
What’s your SMART goal?
S
M
A
R
T
#Leads, #Touchpoints, Event planning, PM, % of resources
to more profit
90 minutes per day for four days a week and a 30 minute
review on Friday
#Customers, % Repeat business, #Retention activities, New Service,
€profit
30 min planning the plan, 90 min slot every Mon-Thurs, 30 min
slot Fri, hour review
Who can help you?
Awards
Revenue & Time
Customer 1 Revenue
Customer 4 Revenue
Customer 2 Revenue
Customer 6 Revenue
Customer 5 Revenue
Customer 8 Revenue
Customer 7 Revenue
Customer 3 Revenue
Invoice
As soon as
the job is done...
Understand Margin
Expensive business
Do you have any expensive
or loss-making business?
Understand Margin
Expensive business
High margin time Intensive
business
Can you productise your
service?
Do you have any expensive
or loss-making business?
Understand Margin
Expensive business
High margin time Intensive
business
Scalable business
Can you productise your
service?
Do you have any expensive
or loss-making business?
Can you grow your
scalable business
Achieve my life’s goals
Change
Unexpected surprises
Push out my comfort zone
Appreciate what I have done
thus far...
Sales Process
Buyer Influencer User Budget provider
Webinars
International networks...
IRISH
DIASPORA
Network!
JV Event? Invitation Token
More business Introductions Company feature
Invest time in PR
Link
ages
Article
Blog
SEO Rich Content
Light connection
Print Media
Radio & TV
Unique Views
“The best way to predict the future...
is to create it.”
Peter Drucker
“The best way to predict the future...
is to create it.”
Peter Drucker

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