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Integrating Learning And Talent Slides
- 1. Deep insights, pragmatic advice
Unlocking the Benefits of
Integrated Talent and Learning
David Wilson, Managing Director
davidw@elearnity.com
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 2. Deep insights, pragmatic advice
Agenda
• The realities and challenges of silo-based talent processes
• The immediate benefits of integrating learning and talent
• The impact on systems and creating a seamless user
experience
• Key lessons in integration from corporate research
• A 7-point action plan to success
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 3. Deep insights, pragmatic advice
The Talent Landscape
• Historically silo’ed & fragmented
– Organisationally
– Processes
– Systems investment
– Partners/Supplier choices
• Separation between Transactional HR and Transformational Talent
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 4. Deep insights, pragmatic advice
Human Capital Landscape
Compensation
Transformatio’nal
Performance
Recruitment
Talent Silo’s
Learning
Transactional
HR Management
HR
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 5. Deep insights, pragmatic advice
Historic Strategy/Assumption
Compensation
Performance
Recruitment
Learning
ERP/HRMS
HR Management
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 6. Deep insights, pragmatic advice
Talent Silos
Compensation
Performance
Recruitment
Learning
Best Best Best Best
Of Of Of Of
Breed Breed Breed Breed
ERP/HRMS
HR Management
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 7. Deep insights, pragmatic advice
From Silo to Hybrid
Compensation
Performance
Recruitment
Learning
Best Best Best Best
Of Of Of Of
Breed Breed Breed Breed
ERP/HRMS
HR Management
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 8. Deep insights, pragmatic advice
Integrating Talent
and Learning
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 9. Deep insights, pragmatic advice
Benefits of Integration
• Clearer links and better continuity between the individual talent elements
• Increased automation of talent processes as a whole, and improved
efficiency of operations
• Improved user experience, lower learning curve and higher adoption
throughout the talent lifecycle
• Reduced duplication, more accurate talent data and ease of sharing
talent data (currently seen as poor in most organisations)
• Better management information and analytics
• Richer discussions about the capabilities of the business
• Improved operational performance and ROI from the HR function
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 10. Deep insights, pragmatic advice
The Role of Learning
The glue that links many of the parts of this talent cycle
together is learning …
• Learning via induction is critical to onboarding new recruits
• Learning helps ensure your people are capable and competent
• Learning is core to developing existing staff and building future skills
• Learning is central to individual career advancement and for building
organisational capability
• Learning is a key tool for raising performance
Learning is not just another process or system to integrate with; it’s actually
a core enabler for delivering many of the other talent processes too.
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 11. Strategic Talent On-Boarding /
Workforce
Global
Management Analytics
Orientation
Alumini
Systems
Performance POTENTIAL Transactional
Recruitment
uMantis/
Skills &
Deep insights, pragmatic advice Chris21 SAP Finance
Competency
Mgmt
ESSENTIAL
Global People
CRM
Survey
HR
Global Mobility
HR
Compensation
Mgmt
Enterprise
Search
360 Feedback
Succession
Planning
LDAP Portals &
IT Security
Portal
Analytics
LMS E-learning
Content &
Delivery
Talent
Service
Reporting
Generic e-
Compliance learning
Reporting Content
Calendar
Authoring
Dash Boards
Tools
Data
Warehourse
E-Assessment
Reporting & Lotus Notes Email
Apps Virtual
Analytics Classroom
Evaluation
Knowledge
Dbs
Learning
Documentum
Applications
Workforce
Tools Lotus
Social CPD/CPE
Sametime
Networking LCMS
11
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 12. Strategic Talent On-Boarding /
Workforce
Global
Management Analytics
Orientation
Alumini
Systems
Performance POTENTIAL Transactional
Recruitment
uMantis/
Skills &
Deep insights, pragmatic advice Chris21 SAP Finance
Competency
Mgmt
ESSENTIAL
Global People
CRM
Survey
HR
Global Mobility
HR
Talent Integration Drivers
Compensation
Mgmt
Enterprise
Search
360 Feedback
Succession
Planning
LDAP Portals &
IT Security
Portal
Analytics
Talent
LMS
Learning Integration Drivers
E-learning
Content &
Delivery
Service
Reporting
Generic e-
Compliance learning
Reporting Content
Calendar
Authoring
Dash Boards
Tools
Data
Warehourse
Work Integration Drivers
E-Assessment
Reporting & Lotus Notes Email
Apps Virtual
Analytics Classroom
Evaluation
Knowledge
Dbs
Learning
Documentum
Applications
Workforce
Tools Lotus
Social CPD/CPE
Sametime
Networking LCMS
12
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 13. Deep insights, pragmatic advice
Key Lessons in
Integration
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 14. Deep insights, pragmatic advice
Key Lessons
• Review HR Culture and Organisation
• Connect Your Processes
• Consider Learning as the Glue
• Integrate the User Experience
• Integrate Talent Data and Analytics
• Balance Strategic Development with Tactical Performance
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 15. Deep insights, pragmatic advice
7 Action Points for Success
1. Understand the key challenges in your business to enhance internal
commitment.
To support the business case for integration you must understand the
challenges faced as a result of disparate systems.
2. List your overall talent lifecycle and key processes.
Look for current process disconnects, data disconnects, and user
experience disconnects.
3. Identify opportunities to integrate learning with each of your main
talent processes.
Which ones already integrate with learning currently? If they don’t,
should they? What issues exist in that integration?
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 16. Deep insights, pragmatic advice
7 Action Points for Success
4. Prioritise your process/system integration between learning and talent.
Not all parts of the lifecycle are equal – either in terms of the pain they
cause, or the benefits that integration might bring. Identify the obvious
priorities for integrating learning and talent, for users, for managers, and
for the HR/Talent/Learning community
5. Determine scope and sophistication.
What level of sophistication do you want to achieve in those processes?
Sophistication can bring enhanced value and fit, but it also brings
complexity.
6. Identify unique needs within the learning and talent processes.
An organisation can spend a lot of time mapping out everything and fail
to spot the real points of difference.
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 17. Deep insights, pragmatic advice
7 Actions Points for Success
7. Prove, Scale, Evolve and Innovate.
The best evidence will always be your own. Look for good opportunities
to prove value quickly and do it. Starting small will help you accelerate
your experience curve rather than getting locked into a huge strategic
review or project.
It is very difficult to define the perfect answer up-front, especially when you
are bringing together historically disconnected perspectives from different
parts of the HR community.
Starting small, proving value and then scaling adoption is nearly always better.
Remain agile. Agility and innovation will be critical to adapting to the
changing needs of the business as well as truly unlocking your talent
potential.
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice
- 18. Deep insights, pragmatic advice
Thank You
Any Questions?
davidw@elearnity.com
@dwil23
© Copyright Elearnity Limited All Rights Reserved Deep insights, pragmatic advice