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Continuous Improvement Toolkit . www.citoolkit.com
Continuous Improvement Toolkit
Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
The Continuous Improvement Map
Check Sheets
Data
Collection
Process MappingFlowcharting
Flow Process Charts**
Just in Time
Control Charts
Mistake Proofing
Relations Mapping
Understanding
Performance**
Fishbone Diagram
Design of Experiment
Implementing
Solutions***
Group Creativity
Brainstorming Attribute Analysis
Selecting & Decision Making
Decision Tree
Cost Benefit Analysis
Voting
Planning & Project Management*
Kaizen Events
Quick Changeover
Managing
Risk
FMEA
PDPC
RAID Log*
Observations
Focus Groups
Understanding
Cause & Effect
Pareto Analysis
IDEF0
5 Whys
Kano
KPIs
Lean Measures
Importance-Urgency Mapping
Waste Analysis**
Fault Tree Analysis
Morphological Analysis
Benchmarking***
SCAMPER***
Matrix Diagram
Confidence Intervals
Pugh Matrix
SIPOC*
Prioritization Matrix
Stakeholder Analysis
Critical-to Tree
Paired Comparison
Improvement Roadmaps
Interviews
Quality Function Deployment
Graphical Analysis
Lateral Thinking
Hypothesis Testing
Visual Management
Reliability Analysis
Cross Training
Tree Diagram*
ANOVA
Gap Analysis*
Traffic Light Assessment
TPN Analysis
Decision Balance Sheet
Risk Analysis*
Automation
Simulation
Service Blueprints
DMAIC
Product Family MatrixRun Charts
TPM
Control Planning
Chi-Square
SWOT Analysis
Capability Indices
Policy Deployment
Data collection planner*
Affinity DiagramQuestionnaires
Probability Distributions
Bottleneck Analysis
MSA
Descriptive Statistics
Cost of Quality*
Process Yield
Histograms 5S
Pick Chart
Portfolio Matrix
Four Field Matrix
Root Cause Analysis Data Mining
How-How Diagram***Sampling
Spaghetti **
Mind Mapping*
Project Charter
PDCA
Designing & Analyzing Processes
CorrelationScatter Plots Regression
Gantt Charts
Activity NetworksRACI Matrix
PERT/CPMDaily Planning
MOST
Standard work Document controlA3 Thinking
Multi vari Studies
OEE
Earned Value
Delphi Method
Time Value Map**
Value Stream Mapping**
Force Field Analysis
Payoff Matrix
Suggestion systems Five Ws
Process Redesign
Break-even Analysis
Value Analysis**
FlowPull
Ergonomics
Continuous Improvement Toolkit . www.citoolkit.com
 The commonest and the most useful continuous distribution.
 A symmetrical probability distribution where most results are
located in the middle and few are spread on both sides.
 It has the shape of a bell.
 Can entirely be described by its mean and standard deviation.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
 Can be found practically everywhere:
‱ In nature.
‱ In engineering and industrial processes.
‱ In social and human sciences.
 Many everyday data sets follow approximately the normal
distribution.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Examples:
 The body temperature for healthy humans.
 The heights and weights of adults.
 The thickness and dimensions of a product.
 IQ and standardized test scores.
 Quality control test results.
 Errors in measurements.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Why?
 Used to illustrate the shape and variability of the data.
 Used to estimate future process performance.
 Normality is an important assumption when conducting
statistical analysis.
‱ Certain SPC charts and many statistical inference tests require the
data to be normally distributed.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Normal Curve:
 A graphical representation of the normal distribution.
 It is determined by the mean and the standard deviation.
 It a symmetric unimodal bell-shaped curve.
 Its tails extending infinitely in both directions.
 The wider the curve, the larger the standard deviation and the
more variation exists in the process.
 The spread of the curve is equivalent
to six times the standard deviation
of the process.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Normal Curve:
 Helps calculating the probabilities for normally distributed
populations.
 The probabilities are represented by the area under the normal curve.
 The total area under the curve is equal to 100% (or 1.00).
 This represents the population of the observations.
 We can get a rough estimate of the
probability above a value, below
a value, or between any two values.
- Normal Distribution
Total probability
= 100%
Continuous Improvement Toolkit . www.citoolkit.com
Normal Curve:
 Since the normal curve is symmetrical, 50 percent of the data lie
on each side of the curve.
- Normal Distribution
Mean
50%50%
Inflection Point
Total probability = 100%
X
Continuous Improvement Toolkit . www.citoolkit.com
Empirical Rule:
 For any normally distributed data:
‱ 68% of the data fall within 1 standard deviation of the mean.
‱ 95% of the data fall within 2 standard deviations of the mean.
‱ 99.7% of the data fall within 3 standard deviations of the mean.
- Normal Distribution
-3σ -2σ -1σ ÎŒ 1σ 2σ 3σ
68.26%
95.44%
99.73%
2.1% 13.6% 34.1% 34.1% 13.6% 2.1%
Continuous Improvement Toolkit . www.citoolkit.com
Empirical Rule:
 Suppose that the heights of a sample men are normally
distributed.
 The mean height is 178 cm and a standard deviation is 7 cm.
 We can generalize that:
‱ 68% of population are between
171 cm and 185 cm.
‱ This might be a generalization,
but it’s true if the data is normally
distributed.
- Normal Distribution
171 178 185
68%
Continuous Improvement Toolkit . www.citoolkit.com
Empirical Rule:
 For a stable normally distributed process, 99.73% of the values
lie within +/-3 standard deviation of the mean.
- Normal Distribution
-3 -2 -1 0 1 2 3
Continuous Improvement Toolkit . www.citoolkit.com
Standard Normal Distribution:
 A common practice to convert any normal distribution to the
standardized form and then use the standard normal table to
find probabilities.
 The Standard Normal Distribution (Z distribution) is a way of
standardizing the normal distribution.
 It always has a mean of 0
and a standard deviation of 1.
- Normal Distribution
-3 -2 -1 0 1 2 3
Continuous Improvement Toolkit . www.citoolkit.com
Standard Normal Distribution:
 Any normally distributed data can be converted to the
standardized form using the formula:
 where:
‱ ‘X’ is the data point in question.
‱ ‘Z’ (or Z-score) is a measure of the
number of standard deviations of
that data point from the mean.
- Normal Distribution
Z = (X – ÎŒ) / σ
Z
Continuous Improvement Toolkit . www.citoolkit.com
Standard Normal Distribution:
 Converting from ‘X’ to ‘Z’:
- Normal Distribution
The specification limits at 4.0 and 5.0mm respectively, and the corresponding z values
x
z
3.9 4.1 4.3 4.5 4.7 4.9 5.1
-3 -2 -1 0 1 2 3
σ = 0.2
XU = 5.0 (USL)XL = 4.0 (LSL)
2.5-2.5
The X-scale is for the actual values and the Z-scale is for the standardized values
Continuous Improvement Toolkit . www.citoolkit.com
Standard Normal Distribution:
 You can then use this information to determine the area under
the normal distribution curve that is:
‱ To the right of your data point.
‱ To the left of the data point.
‱ Between two data points.
‱ Outside of two data points.
- Normal Distribution
X X
X1 X2 X1 X2
Continuous Improvement Toolkit . www.citoolkit.com
Z-Table:
 Used to find probabilities associated with the standard normal
curve.
 You may also use the Z-table calculator instead of looking into
the Z-table manually.
- Normal Distribution
Z +0.00 +0.01 +0.02 +0.03 

0.0 0.50000 0.50399 0.50798 0.51197
0.1 0.53983 0.54380 0.54776 0.55172
0.2 0.57926 0.58317 0.58706 0.59095
0.3 0.61791 0.62172 0.62552 0.62930


Cumulative Z-Table
Continuous Improvement Toolkit . www.citoolkit.com
Z-Table:
 There are different forms of the Z-table:
‱ Cumulative, gives the proportion of the population that is to the
left or below the Z-score.
‱ Complementary cumulative, gives the proportion of the
population that is to the right or above the Z-score.
‱ Cumulative from mean, gives the proportion of the population to
the left of that z-score to the mean only.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Z-Table:
- Normal Distribution
x
z
3.9 4.1 4.3 4.5 4.7 4.9 5.1
-3 -2 -1 0 1 2 3
σ = 0.2
XU = 5.0 (USL)XL = 4.0 (LSL)
2.5-2.5
P(Z>2.5) = 0.0062P(Z>2.5) = 0.0062
The area between Z = -2.5 & Z = +2.5 cannot be looked up directly in the Z-Table
However, since the area below the total curve is 1, it can be found by subtracting the
known areas from 1.
Continuous Improvement Toolkit . www.citoolkit.com
Exercise:
 Question: For a process with a mean of 100, a standard deviation of
10 and an upper specification of 120, what is the probability that a
randomly selected item is defective (or beyond the upper
specification limit)?
- Normal Distribution
Time allowed: 10 minutes
Continuous Improvement Toolkit . www.citoolkit.com
Exercise:
 Answer:
‱ The Z-score is equal to = (120 – 100) / 10 = 2.
‱ This means that the upper specification limit
is 2 standard deviations above the mean.
‱ Now that we have the Z-score, we can use
the Z-table to find the probability.
‱ From the Z-table (the complementary cumulative table), the area
under the curve for a Z-value of 2 = 0.02275 or 2.275%.
‱ This means that there is a chance of 2.275% for any randomly
selected item to be defective.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
 Many statistical tests require that the distribution is normal.
 Several tools are available to assess the normality of data:
‱ Using a histogram to visually explore the data.
‱ Producing a normal probability plot.
‱ Carrying out an Anderson-Darling normality test.
 All these tools are easy to use in Minitab
statistical software.
- Normality Testing in Minitab
Normality Testing
Continuous Improvement Toolkit . www.citoolkit.com
Histograms:
 Efficient graphical methods for describing the
distribution of data.
 It is always a good practice to plot your data in
a histogram after collecting the data.
 This will give you an insight about the shape of
the distribution.
 If the data is symmetrically distributed and most results are
located in the middle, we can assume that the data is normally
distributed.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Histograms:
 Suppose that a line manager is seeking to assess how
consistently a production line is producing.
 He is interested in the weight of a food products with a target of
50 grams per item.
 He takes a random sample of 40 products and measures their
weights.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Histograms:
 Remember to copy the data from
the Excel worksheet and paste it
into the Minitab worksheet.
 Select Graph > Histogram > With Fit.
 Specify the column of data to analyze
 Click OK.
- Normality Testing in Minitab
50.9 49.3 49.6 51.1 49.8 49.6 49.9 49.9
49.7 50.8 48.8 49.8 50.4 48.9 50.6 50.3
50.4 50.7 50.2 50.0 50.8 50.3 50.4 49.9
49.4 50.0 50.5 50.3 50.1 49.9 49.8 50.2
49.3 50.0 49.7 50.3 49.7 50.2 50.0 49.1
Continuous Improvement Toolkit . www.citoolkit.com
 The histogram below suggests that the data is normally distribution.
- Normality Testing in Minitab
Notice how the data is symmetrically distributed and
concentrated in the center of the histogram
51.050.550.049.549.0
9
8
7
6
5
4
3
2
1
0
Mean 50.02
StDev 0.5289
N 40
Weight
Frequency
Continuous Improvement Toolkit . www.citoolkit.com
Normal Probability Plots:
 Used to test the assumption of normality.
 Provides a more decisive approach.
 All points for a normal distribution should approximately form a
straight line that falls between 95% confidence interval limits.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Normal Probability Plots:
 To create a normal probability plot:
‱ Select Graph > Probability Plot > Single.
‱ Specify the column of data to analyze.
‱ Leave the distribution option to be normal.
‱ Click OK.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Normal Probability Plots:
 Here is a screenshot of the example result for our previous example:
- Normality Testing in Minitab
The data points approximately follow a straight line that falls mainly between CI limits
It can be concluded that the data is normally distributed
Continuous Improvement Toolkit . www.citoolkit.com
 What about the data in the following probability plot?
- Normality Testing in Minitab
CI limits
Continuous Improvement Toolkit . www.citoolkit.com
Anderson-Darling Normality Test:
 A statistical test that compares the
actual distribution with the theoretical
distribution.
 Measures how well the data follow the
normal distribution (or any particular distribution).
 A lower p-value than the significance level (normally 0.05)
indicates a lack of normality in the data.
 Remember to keep your eyes on the histogram and the normal
probability plot in conjunction with the Anderson-Darling test
before making any decision.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Anderson-Darling Normality Test:
 To conduct an Anderson-Darling normality test:
‱ Select Stat > Basic Statistics > Normality
Test.
‱ Specify the column of data to analyze.
‱ Specify the test method to be
Anderson-Darling.
‱ Click OK.
 The p-value in our product weight example was 0.819.
 This suggests that the data follow the normal
distribution.
- Normality Testing in Minitab
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 The normal distribution is also known as the Gaussian
Distribution after Carl Gauss who created the mathematical
formula of the curve.
 Sometimes the process itself produces an approximately normal
distribution.
 Other times the normal distribution can be
obtained by performing a mathematical
transformation on the data or by using
means of subgroups.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 The Central Limit Theorem is a useful statistical
concept.
 It states that the distribution of the means of
random samples will always approach a normal
distribution regardless of the shape or
underlying distribution.
 Even if the population is skewed, the subgroup
means will always be normal if the sample size
is large enough (n >= 30).
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 This means that statistical methods that work for normal distributions
can also be applicable to other distributions.
 For example, certain SPC charts (such as XBar-R charts) can be used
with non-normal data.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 In Excel, you may calculate the normal probabilities using the
NORM.DIST function. Simply write:
 where ‘x’ is the data point in question.
- Normal Distribution
=NORM.DIST(x, mean, standard deviation,
FALSE)
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 In Excel, NORM.INV is the inverse of the NORM.DIST function.
 It calculates the X variable given a probability.
 You can generate random numbers that follow the normal
distribution by using the NORM.INV function. Use the formula:
- Normal Distribution
=NORM.INV(RAND(), mean, standard deviation)
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 For non-continuous data, we can estimate the Z-value by
calculating the area under the curves (DPU) and finding the
equivalent Z-value for that area.
 Because discrete data is one-sided; the computed area is the
total area.
 A process that yields 95% (or has 5% defects):
‱ The DPU for this process is 0.05.
‱ In the Z-table, an area of 0.05 has
a Z-value of 1.64.
- Normal Distribution
5%
defects
1.64
Continuous Improvement Toolkit . www.citoolkit.com
Further Information - Exercise:
 An engineer collected 30 measurements. He calculated the
average to be 80 and the standard deviation to be 10. The lower
specification limit is 70.
 What is the Z-value?
 What percentage of the product is expected to be out of
specification?
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 More examples using the Z-distribution and the Z-table:
‱ The Z-value corresponding to a proportion defective of 0.05 (in
one tail).
‱ The proportion of output greater than the process average.
‱ The yield of a stable process whose specification limits are set at
+/- 3 standard deviations from the process average.
‱ The average weight of a certain product is 4.4 g with a standard
deviation of 1.3 g.
‱ Question: What is the probability that a randomly selected
product would weigh at least 3.1 g but not more than 7.0 g.
- Normal Distribution
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 More examples using the Z-distribution and the Z-table:
‱ The life of a fully-charged cell phone battery is normally
distributed with a mean of 14 hours with a standard deviation of 1
hour. What is the probability that a battery lasts at least 13 hours?
- Normal Distribution
x or Ό
s or σ
Continuous Improvement Toolkit . www.citoolkit.com
Further Information:
 More examples using the Z-distribution and the Z-table:
‱ The maximum weight for a certain product should not exceed 52
gm. After sampling 40 products from the line, none of the weights
exceeded the upper specification limit.
‱ It may look that there will be no overweighed products,
however, the normal curve suggests that there might be some
over the long term.
‱ The normal distribution can be used to make better prediction
of the number of failures that will occur in the long term.
‱ In our case, the Z-table predicts the area under the curve to be
0.6% for a Z-value of 2.5.
‱ This is a better prediction than the 0% assumed earlier.
- Normal Distribution

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Normal Distribution

  • 1. Continuous Improvement Toolkit . www.citoolkit.com Continuous Improvement Toolkit Normal Distribution
  • 2. Continuous Improvement Toolkit . www.citoolkit.com The Continuous Improvement Map Check Sheets Data Collection Process MappingFlowcharting Flow Process Charts** Just in Time Control Charts Mistake Proofing Relations Mapping Understanding Performance** Fishbone Diagram Design of Experiment Implementing Solutions*** Group Creativity Brainstorming Attribute Analysis Selecting & Decision Making Decision Tree Cost Benefit Analysis Voting Planning & Project Management* Kaizen Events Quick Changeover Managing Risk FMEA PDPC RAID Log* Observations Focus Groups Understanding Cause & Effect Pareto Analysis IDEF0 5 Whys Kano KPIs Lean Measures Importance-Urgency Mapping Waste Analysis** Fault Tree Analysis Morphological Analysis Benchmarking*** SCAMPER*** Matrix Diagram Confidence Intervals Pugh Matrix SIPOC* Prioritization Matrix Stakeholder Analysis Critical-to Tree Paired Comparison Improvement Roadmaps Interviews Quality Function Deployment Graphical Analysis Lateral Thinking Hypothesis Testing Visual Management Reliability Analysis Cross Training Tree Diagram* ANOVA Gap Analysis* Traffic Light Assessment TPN Analysis Decision Balance Sheet Risk Analysis* Automation Simulation Service Blueprints DMAIC Product Family MatrixRun Charts TPM Control Planning Chi-Square SWOT Analysis Capability Indices Policy Deployment Data collection planner* Affinity DiagramQuestionnaires Probability Distributions Bottleneck Analysis MSA Descriptive Statistics Cost of Quality* Process Yield Histograms 5S Pick Chart Portfolio Matrix Four Field Matrix Root Cause Analysis Data Mining How-How Diagram***Sampling Spaghetti ** Mind Mapping* Project Charter PDCA Designing & Analyzing Processes CorrelationScatter Plots Regression Gantt Charts Activity NetworksRACI Matrix PERT/CPMDaily Planning MOST Standard work Document controlA3 Thinking Multi vari Studies OEE Earned Value Delphi Method Time Value Map** Value Stream Mapping** Force Field Analysis Payoff Matrix Suggestion systems Five Ws Process Redesign Break-even Analysis Value Analysis** FlowPull Ergonomics
  • 3. Continuous Improvement Toolkit . www.citoolkit.com  The commonest and the most useful continuous distribution.  A symmetrical probability distribution where most results are located in the middle and few are spread on both sides.  It has the shape of a bell.  Can entirely be described by its mean and standard deviation. - Normal Distribution
  • 4. Continuous Improvement Toolkit . www.citoolkit.com  Can be found practically everywhere: ‱ In nature. ‱ In engineering and industrial processes. ‱ In social and human sciences.  Many everyday data sets follow approximately the normal distribution. - Normal Distribution
  • 5. Continuous Improvement Toolkit . www.citoolkit.com Examples:  The body temperature for healthy humans.  The heights and weights of adults.  The thickness and dimensions of a product.  IQ and standardized test scores.  Quality control test results.  Errors in measurements. - Normal Distribution
  • 6. Continuous Improvement Toolkit . www.citoolkit.com Why?  Used to illustrate the shape and variability of the data.  Used to estimate future process performance.  Normality is an important assumption when conducting statistical analysis. ‱ Certain SPC charts and many statistical inference tests require the data to be normally distributed. - Normal Distribution
  • 7. Continuous Improvement Toolkit . www.citoolkit.com Normal Curve:  A graphical representation of the normal distribution.  It is determined by the mean and the standard deviation.  It a symmetric unimodal bell-shaped curve.  Its tails extending infinitely in both directions.  The wider the curve, the larger the standard deviation and the more variation exists in the process.  The spread of the curve is equivalent to six times the standard deviation of the process. - Normal Distribution
  • 8. Continuous Improvement Toolkit . www.citoolkit.com Normal Curve:  Helps calculating the probabilities for normally distributed populations.  The probabilities are represented by the area under the normal curve.  The total area under the curve is equal to 100% (or 1.00).  This represents the population of the observations.  We can get a rough estimate of the probability above a value, below a value, or between any two values. - Normal Distribution Total probability = 100%
  • 9. Continuous Improvement Toolkit . www.citoolkit.com Normal Curve:  Since the normal curve is symmetrical, 50 percent of the data lie on each side of the curve. - Normal Distribution Mean 50%50% Inflection Point Total probability = 100% X
  • 10. Continuous Improvement Toolkit . www.citoolkit.com Empirical Rule:  For any normally distributed data: ‱ 68% of the data fall within 1 standard deviation of the mean. ‱ 95% of the data fall within 2 standard deviations of the mean. ‱ 99.7% of the data fall within 3 standard deviations of the mean. - Normal Distribution -3σ -2σ -1σ ÎŒ 1σ 2σ 3σ 68.26% 95.44% 99.73% 2.1% 13.6% 34.1% 34.1% 13.6% 2.1%
  • 11. Continuous Improvement Toolkit . www.citoolkit.com Empirical Rule:  Suppose that the heights of a sample men are normally distributed.  The mean height is 178 cm and a standard deviation is 7 cm.  We can generalize that: ‱ 68% of population are between 171 cm and 185 cm. ‱ This might be a generalization, but it’s true if the data is normally distributed. - Normal Distribution 171 178 185 68%
  • 12. Continuous Improvement Toolkit . www.citoolkit.com Empirical Rule:  For a stable normally distributed process, 99.73% of the values lie within +/-3 standard deviation of the mean. - Normal Distribution -3 -2 -1 0 1 2 3
  • 13. Continuous Improvement Toolkit . www.citoolkit.com Standard Normal Distribution:  A common practice to convert any normal distribution to the standardized form and then use the standard normal table to find probabilities.  The Standard Normal Distribution (Z distribution) is a way of standardizing the normal distribution.  It always has a mean of 0 and a standard deviation of 1. - Normal Distribution -3 -2 -1 0 1 2 3
  • 14. Continuous Improvement Toolkit . www.citoolkit.com Standard Normal Distribution:  Any normally distributed data can be converted to the standardized form using the formula:  where: ‱ ‘X’ is the data point in question. ‱ ‘Z’ (or Z-score) is a measure of the number of standard deviations of that data point from the mean. - Normal Distribution Z = (X – ÎŒ) / σ Z
  • 15. Continuous Improvement Toolkit . www.citoolkit.com Standard Normal Distribution:  Converting from ‘X’ to ‘Z’: - Normal Distribution The specification limits at 4.0 and 5.0mm respectively, and the corresponding z values x z 3.9 4.1 4.3 4.5 4.7 4.9 5.1 -3 -2 -1 0 1 2 3 σ = 0.2 XU = 5.0 (USL)XL = 4.0 (LSL) 2.5-2.5 The X-scale is for the actual values and the Z-scale is for the standardized values
  • 16. Continuous Improvement Toolkit . www.citoolkit.com Standard Normal Distribution:  You can then use this information to determine the area under the normal distribution curve that is: ‱ To the right of your data point. ‱ To the left of the data point. ‱ Between two data points. ‱ Outside of two data points. - Normal Distribution X X X1 X2 X1 X2
  • 17. Continuous Improvement Toolkit . www.citoolkit.com Z-Table:  Used to find probabilities associated with the standard normal curve.  You may also use the Z-table calculator instead of looking into the Z-table manually. - Normal Distribution Z +0.00 +0.01 +0.02 +0.03 
 0.0 0.50000 0.50399 0.50798 0.51197 0.1 0.53983 0.54380 0.54776 0.55172 0.2 0.57926 0.58317 0.58706 0.59095 0.3 0.61791 0.62172 0.62552 0.62930 
 Cumulative Z-Table
  • 18. Continuous Improvement Toolkit . www.citoolkit.com Z-Table:  There are different forms of the Z-table: ‱ Cumulative, gives the proportion of the population that is to the left or below the Z-score. ‱ Complementary cumulative, gives the proportion of the population that is to the right or above the Z-score. ‱ Cumulative from mean, gives the proportion of the population to the left of that z-score to the mean only. - Normal Distribution
  • 19. Continuous Improvement Toolkit . www.citoolkit.com Z-Table: - Normal Distribution x z 3.9 4.1 4.3 4.5 4.7 4.9 5.1 -3 -2 -1 0 1 2 3 σ = 0.2 XU = 5.0 (USL)XL = 4.0 (LSL) 2.5-2.5 P(Z>2.5) = 0.0062P(Z>2.5) = 0.0062 The area between Z = -2.5 & Z = +2.5 cannot be looked up directly in the Z-Table However, since the area below the total curve is 1, it can be found by subtracting the known areas from 1.
  • 20. Continuous Improvement Toolkit . www.citoolkit.com Exercise:  Question: For a process with a mean of 100, a standard deviation of 10 and an upper specification of 120, what is the probability that a randomly selected item is defective (or beyond the upper specification limit)? - Normal Distribution Time allowed: 10 minutes
  • 21. Continuous Improvement Toolkit . www.citoolkit.com Exercise:  Answer: ‱ The Z-score is equal to = (120 – 100) / 10 = 2. ‱ This means that the upper specification limit is 2 standard deviations above the mean. ‱ Now that we have the Z-score, we can use the Z-table to find the probability. ‱ From the Z-table (the complementary cumulative table), the area under the curve for a Z-value of 2 = 0.02275 or 2.275%. ‱ This means that there is a chance of 2.275% for any randomly selected item to be defective. - Normal Distribution
  • 22. Continuous Improvement Toolkit . www.citoolkit.com  Many statistical tests require that the distribution is normal.  Several tools are available to assess the normality of data: ‱ Using a histogram to visually explore the data. ‱ Producing a normal probability plot. ‱ Carrying out an Anderson-Darling normality test.  All these tools are easy to use in Minitab statistical software. - Normality Testing in Minitab Normality Testing
  • 23. Continuous Improvement Toolkit . www.citoolkit.com Histograms:  Efficient graphical methods for describing the distribution of data.  It is always a good practice to plot your data in a histogram after collecting the data.  This will give you an insight about the shape of the distribution.  If the data is symmetrically distributed and most results are located in the middle, we can assume that the data is normally distributed. - Normality Testing in Minitab
  • 24. Continuous Improvement Toolkit . www.citoolkit.com Histograms:  Suppose that a line manager is seeking to assess how consistently a production line is producing.  He is interested in the weight of a food products with a target of 50 grams per item.  He takes a random sample of 40 products and measures their weights. - Normality Testing in Minitab
  • 25. Continuous Improvement Toolkit . www.citoolkit.com Histograms:  Remember to copy the data from the Excel worksheet and paste it into the Minitab worksheet.  Select Graph > Histogram > With Fit.  Specify the column of data to analyze  Click OK. - Normality Testing in Minitab 50.9 49.3 49.6 51.1 49.8 49.6 49.9 49.9 49.7 50.8 48.8 49.8 50.4 48.9 50.6 50.3 50.4 50.7 50.2 50.0 50.8 50.3 50.4 49.9 49.4 50.0 50.5 50.3 50.1 49.9 49.8 50.2 49.3 50.0 49.7 50.3 49.7 50.2 50.0 49.1
  • 26. Continuous Improvement Toolkit . www.citoolkit.com  The histogram below suggests that the data is normally distribution. - Normality Testing in Minitab Notice how the data is symmetrically distributed and concentrated in the center of the histogram 51.050.550.049.549.0 9 8 7 6 5 4 3 2 1 0 Mean 50.02 StDev 0.5289 N 40 Weight Frequency
  • 27. Continuous Improvement Toolkit . www.citoolkit.com Normal Probability Plots:  Used to test the assumption of normality.  Provides a more decisive approach.  All points for a normal distribution should approximately form a straight line that falls between 95% confidence interval limits. - Normality Testing in Minitab
  • 28. Continuous Improvement Toolkit . www.citoolkit.com Normal Probability Plots:  To create a normal probability plot: ‱ Select Graph > Probability Plot > Single. ‱ Specify the column of data to analyze. ‱ Leave the distribution option to be normal. ‱ Click OK. - Normality Testing in Minitab
  • 29. Continuous Improvement Toolkit . www.citoolkit.com Normal Probability Plots:  Here is a screenshot of the example result for our previous example: - Normality Testing in Minitab The data points approximately follow a straight line that falls mainly between CI limits It can be concluded that the data is normally distributed
  • 30. Continuous Improvement Toolkit . www.citoolkit.com  What about the data in the following probability plot? - Normality Testing in Minitab CI limits
  • 31. Continuous Improvement Toolkit . www.citoolkit.com Anderson-Darling Normality Test:  A statistical test that compares the actual distribution with the theoretical distribution.  Measures how well the data follow the normal distribution (or any particular distribution).  A lower p-value than the significance level (normally 0.05) indicates a lack of normality in the data.  Remember to keep your eyes on the histogram and the normal probability plot in conjunction with the Anderson-Darling test before making any decision. - Normality Testing in Minitab
  • 32. Continuous Improvement Toolkit . www.citoolkit.com Anderson-Darling Normality Test:  To conduct an Anderson-Darling normality test: ‱ Select Stat > Basic Statistics > Normality Test. ‱ Specify the column of data to analyze. ‱ Specify the test method to be Anderson-Darling. ‱ Click OK.  The p-value in our product weight example was 0.819.  This suggests that the data follow the normal distribution. - Normality Testing in Minitab
  • 33. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  The normal distribution is also known as the Gaussian Distribution after Carl Gauss who created the mathematical formula of the curve.  Sometimes the process itself produces an approximately normal distribution.  Other times the normal distribution can be obtained by performing a mathematical transformation on the data or by using means of subgroups. - Normal Distribution
  • 34. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  The Central Limit Theorem is a useful statistical concept.  It states that the distribution of the means of random samples will always approach a normal distribution regardless of the shape or underlying distribution.  Even if the population is skewed, the subgroup means will always be normal if the sample size is large enough (n >= 30). - Normal Distribution
  • 35. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  This means that statistical methods that work for normal distributions can also be applicable to other distributions.  For example, certain SPC charts (such as XBar-R charts) can be used with non-normal data. - Normal Distribution
  • 36. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  In Excel, you may calculate the normal probabilities using the NORM.DIST function. Simply write:  where ‘x’ is the data point in question. - Normal Distribution =NORM.DIST(x, mean, standard deviation, FALSE)
  • 37. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  In Excel, NORM.INV is the inverse of the NORM.DIST function.  It calculates the X variable given a probability.  You can generate random numbers that follow the normal distribution by using the NORM.INV function. Use the formula: - Normal Distribution =NORM.INV(RAND(), mean, standard deviation)
  • 38. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  For non-continuous data, we can estimate the Z-value by calculating the area under the curves (DPU) and finding the equivalent Z-value for that area.  Because discrete data is one-sided; the computed area is the total area.  A process that yields 95% (or has 5% defects): ‱ The DPU for this process is 0.05. ‱ In the Z-table, an area of 0.05 has a Z-value of 1.64. - Normal Distribution 5% defects 1.64
  • 39. Continuous Improvement Toolkit . www.citoolkit.com Further Information - Exercise:  An engineer collected 30 measurements. He calculated the average to be 80 and the standard deviation to be 10. The lower specification limit is 70.  What is the Z-value?  What percentage of the product is expected to be out of specification? - Normal Distribution
  • 40. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  More examples using the Z-distribution and the Z-table: ‱ The Z-value corresponding to a proportion defective of 0.05 (in one tail). ‱ The proportion of output greater than the process average. ‱ The yield of a stable process whose specification limits are set at +/- 3 standard deviations from the process average. ‱ The average weight of a certain product is 4.4 g with a standard deviation of 1.3 g. ‱ Question: What is the probability that a randomly selected product would weigh at least 3.1 g but not more than 7.0 g. - Normal Distribution
  • 41. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  More examples using the Z-distribution and the Z-table: ‱ The life of a fully-charged cell phone battery is normally distributed with a mean of 14 hours with a standard deviation of 1 hour. What is the probability that a battery lasts at least 13 hours? - Normal Distribution x or ÎŒ s or σ
  • 42. Continuous Improvement Toolkit . www.citoolkit.com Further Information:  More examples using the Z-distribution and the Z-table: ‱ The maximum weight for a certain product should not exceed 52 gm. After sampling 40 products from the line, none of the weights exceeded the upper specification limit. ‱ It may look that there will be no overweighed products, however, the normal curve suggests that there might be some over the long term. ‱ The normal distribution can be used to make better prediction of the number of failures that will occur in the long term. ‱ In our case, the Z-table predicts the area under the curve to be 0.6% for a Z-value of 2.5. ‱ This is a better prediction than the 0% assumed earlier. - Normal Distribution