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www.teamanimation.co.uk
The importance of Resilience in
Project Leadership
For the acumen7 ‘TOP’ Scope Event, Zurich
13th April 2016
Materials to support a video by Donnie MacNicol
1 April 2016
Copyright © 2016 Team Animation Slide: 2
Video details
• YouTube link – https://youtu.be/dg5O98-1yqM
• “Resilience is the ability to deal with failure (big or small sense) and
modify and adapt as circumstances demand it, with the emotional
intelligence to powerfully deal with the impact this has on them as a
project leader” Donnie MacNicol
Copyright © 2016 Team Animation Slide: 3
The dynamic project cycle
• Simple representation, not showing external
interfaces
Complexity
=>
PLANNING
Risk
=>
RISK
MANAGEMENT
Issues
=>
GOVERNANCE
/ DECISION
MAKING
Change
=>
CHANGE
CONTROL
Threats AND
Opportunities
Copyright © 2015 Team Animation and Business Evolution Slide: 4
“As a major projects director, with experience in the
infrastructure and technology sectors, I believe the
skills critical to success are three-fold: the ability to
drive decision-making in the ‘fog’ of project
complexity; high emotional intelligence and
cognitive aptitude; and to have fun. If any are
missing, it is time to call a taxi!” Paul Mansell,
Major Projects Advisor, Impaqt Consulting
"At CH2M, the outstanding project leaders all
exhibit three characteristics… they exemplify the
firm's values, they instil loyalty and courage into our
team and they develop trusting but challenging
relationships with the client. It's being able to do all
of these things every day that makes them what
they are". Mark Thurston, Regional Managing
Director, Europe, CH2M
Article can be viewed at
http://www.slideshare.net/donniemacnicol/value-
and-importance-of-capable-leadership-on-major-
construction-projects-rics-cj-april-may-2016
“I’m often asked that if I could recommend only one
thing to secure more success in major projects, what
would it be? My answer is to hire a project leader who
has done it before, that is, who has a documented track
record of being able to deliver major projects
successfully. At Oxford we call such leaders Master
Builders.” Bent Flyvbjerg, Chair of Major Programme
Management at Oxford University's Saïd Business
School
Copyright © 2016 Team Animation Slide: 5
Materials presented in a highly interactive session at
the APM/RICS Project Leadership conference in Feb
2016 http://www.slideshare.net/donniemacnicol/rics-
apm-project-leadership-conference-feb-2016
Copyright © 2016 Team Animation Slide: 6
Importance of understanding the
development and approach to leading
• Commercial - represents the uncertainty
of the project's commercial and contractual
arrangements, relationship with the
customer and understanding of sector.
• Technology - this base represents the
project's level of technological uncertainty. It
is determined by how much new technology
is required to complete the project.
• Complexity - measures the scope of the
deliverable, the task, and the project
organization.
• Pace - this base represents the urgency of
the project - namely, how much time there
is to complete the job
Shenhar and Dvir Diamond Model
Array System Assembly
Complexity
Novelty
Technology
Pace
Derivative Platform Breakthrough
Super-High
Tech
High-Tech
Medium-Tech
Low-Tech
Regular
Fast/
Competitive
Time-Critical
Blitz
Project 1
Project 2
Copyright © 2016 Team Animation Slide: 7
Part 1: Project leadership and the project leader. The concept of leadership
How research, models, techniques and ideas about mainstream organizational leadership are helping
to shape current thoughts about effective project leadership. Focus away from a technical skill base to
focus more on people and results
Questions:
1. What type of culture do
you work in? Is it the
same across the
organisation?
2. What type of culture do
thrive in? What are the
challenges of working
in other cultures?
3. What types of culture
do the organisations
you are currently
working with have e.g.
client or supplier? What
are the implications?
Project
Culture
Matrix™
Copyright © 2016 Team Animation Slide: 8
Part 4: Building personal and organizational capability
Becoming an effective project leader, exhibiting effective project leadership. Taking control of your
development and the course of your career. How your organization can assist your personal
development. An idealised project leadership development programme
Participant
Training/facilitation
Mentor/Coach
Project Member
© Donnie MacNicol and Sarah Coleman
Time Year 1 Year 2
Personal
life
Personal
reflection
Project
execution
Local
implementation
groups
Experiential
learning
modules
Community
investment, sharing
and collaboration
Mentoring/Coaching
Key personal milestones
to take account of
Pre work Post work Pre work Post work
Key project milestones
to plan for
An idealized
project leader
development
programme
Questions:
• Is there a comparable
development programme
in place in your
organization? What
elements are in place?
• What would the benefits
be if there was such a
comprehensive
programme?
• Do you have a mentor or
coach? If you do, what are
the benefits? If you don’t,
who can you ask?
Copyright © 2016 Team Animation Slide: 9
From To
From communication planning
To expert engagement of disparate
stakeholder groups
From delivering outputs and
outcomes
To delivering value, both explicit such as
defined benefits but also implicit such as
enhanced relationships and trust
From focusing on time, cost and
quality as the definitive success
criteria
To identifying the range of “hard” and “soft”
success criteria, recognizing the life-time value
From focusing on the control of
change
To actively seeking ways of improving value by
identifying opportunities and actively
advocating their acceptance
From viewing projects as stand-alone
entities and trying to manage as such
To accepting their place within organisations
and therefore the complex relationships that
exist with the many stakeholders critical to
ensure success including other functions and
networks, informal as well as formal
From rigorously applying standardised
P3M (project, programme and
portfolio management) approaches
To applying in a flexible and agile way to deal
with an increasingly fast moving world where
customer requirements are expected to
change
From working in static hierarchical
organizations
To delivering change continuously in dynamic
and innovative organizational frameworks
From being a master of process
To a reflective practitioner with the
capabilities and emotional intelligence to
learn and apply what is most appropriate from
the arsenal of materials available.
Part 1: Project leadership and the project leader. The concept of leadership
How research, models, techniques and ideas about mainstream organizational leadership are helping
to shape current thoughts about effective project leadership. Focus away from a technical skill base to
focus more on people and results
The capabilities of
the future project
leader
Questions:
1. Do you agree with our
assessment of the changes in
capability From what they are
now To what a future project
leader will require?
2. Are there any missing? What are
they? What are they important?
3. How many of these capabilities
do you have? What are you
doing to close the gap?
4. What capabilities do you believe
are most important? What
capabilities does the organisation
you work for value?
Copyright © 2015 Team Animation and Business Evolution Slide: 10
To celebrate the publication of “Project
Leadership” 3rd Edition we are offering
a 35% discount using the code in the
leaflet through Routledge website.
For fuller details you can view the book on Amazon at
http://www.amazon.co.uk/Project-Leadership-Sarah-
Coleman/dp/1472452801.
Copyright © 2016 Team Animation Slide: 11
Contacts
Donnie MacNicol
Team Animation
+44 (0)7799 766238
donnie@teamanimation.co.uk
www.teamanimation.co.uk
http://uk.linkedin.com/in/donniemacnicol
@donniemacnicol
http://www.facebook.com/pages/
Team-Animation-Ltd/160769337303100
“I hope you
enjoyed the
video and would
be delighted to
connect with you
on LinkedIn.
Thank you.”

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Importance of Resilience in Project Leadership

  • 1. www.teamanimation.co.uk The importance of Resilience in Project Leadership For the acumen7 ‘TOP’ Scope Event, Zurich 13th April 2016 Materials to support a video by Donnie MacNicol 1 April 2016
  • 2. Copyright © 2016 Team Animation Slide: 2 Video details • YouTube link – https://youtu.be/dg5O98-1yqM • “Resilience is the ability to deal with failure (big or small sense) and modify and adapt as circumstances demand it, with the emotional intelligence to powerfully deal with the impact this has on them as a project leader” Donnie MacNicol
  • 3. Copyright © 2016 Team Animation Slide: 3 The dynamic project cycle • Simple representation, not showing external interfaces Complexity => PLANNING Risk => RISK MANAGEMENT Issues => GOVERNANCE / DECISION MAKING Change => CHANGE CONTROL Threats AND Opportunities
  • 4. Copyright © 2015 Team Animation and Business Evolution Slide: 4 “As a major projects director, with experience in the infrastructure and technology sectors, I believe the skills critical to success are three-fold: the ability to drive decision-making in the ‘fog’ of project complexity; high emotional intelligence and cognitive aptitude; and to have fun. If any are missing, it is time to call a taxi!” Paul Mansell, Major Projects Advisor, Impaqt Consulting "At CH2M, the outstanding project leaders all exhibit three characteristics… they exemplify the firm's values, they instil loyalty and courage into our team and they develop trusting but challenging relationships with the client. It's being able to do all of these things every day that makes them what they are". Mark Thurston, Regional Managing Director, Europe, CH2M Article can be viewed at http://www.slideshare.net/donniemacnicol/value- and-importance-of-capable-leadership-on-major- construction-projects-rics-cj-april-may-2016 “I’m often asked that if I could recommend only one thing to secure more success in major projects, what would it be? My answer is to hire a project leader who has done it before, that is, who has a documented track record of being able to deliver major projects successfully. At Oxford we call such leaders Master Builders.” Bent Flyvbjerg, Chair of Major Programme Management at Oxford University's Saïd Business School
  • 5. Copyright © 2016 Team Animation Slide: 5 Materials presented in a highly interactive session at the APM/RICS Project Leadership conference in Feb 2016 http://www.slideshare.net/donniemacnicol/rics- apm-project-leadership-conference-feb-2016
  • 6. Copyright © 2016 Team Animation Slide: 6 Importance of understanding the development and approach to leading • Commercial - represents the uncertainty of the project's commercial and contractual arrangements, relationship with the customer and understanding of sector. • Technology - this base represents the project's level of technological uncertainty. It is determined by how much new technology is required to complete the project. • Complexity - measures the scope of the deliverable, the task, and the project organization. • Pace - this base represents the urgency of the project - namely, how much time there is to complete the job Shenhar and Dvir Diamond Model Array System Assembly Complexity Novelty Technology Pace Derivative Platform Breakthrough Super-High Tech High-Tech Medium-Tech Low-Tech Regular Fast/ Competitive Time-Critical Blitz Project 1 Project 2
  • 7. Copyright © 2016 Team Animation Slide: 7 Part 1: Project leadership and the project leader. The concept of leadership How research, models, techniques and ideas about mainstream organizational leadership are helping to shape current thoughts about effective project leadership. Focus away from a technical skill base to focus more on people and results Questions: 1. What type of culture do you work in? Is it the same across the organisation? 2. What type of culture do thrive in? What are the challenges of working in other cultures? 3. What types of culture do the organisations you are currently working with have e.g. client or supplier? What are the implications? Project Culture Matrix™
  • 8. Copyright © 2016 Team Animation Slide: 8 Part 4: Building personal and organizational capability Becoming an effective project leader, exhibiting effective project leadership. Taking control of your development and the course of your career. How your organization can assist your personal development. An idealised project leadership development programme Participant Training/facilitation Mentor/Coach Project Member © Donnie MacNicol and Sarah Coleman Time Year 1 Year 2 Personal life Personal reflection Project execution Local implementation groups Experiential learning modules Community investment, sharing and collaboration Mentoring/Coaching Key personal milestones to take account of Pre work Post work Pre work Post work Key project milestones to plan for An idealized project leader development programme Questions: • Is there a comparable development programme in place in your organization? What elements are in place? • What would the benefits be if there was such a comprehensive programme? • Do you have a mentor or coach? If you do, what are the benefits? If you don’t, who can you ask?
  • 9. Copyright © 2016 Team Animation Slide: 9 From To From communication planning To expert engagement of disparate stakeholder groups From delivering outputs and outcomes To delivering value, both explicit such as defined benefits but also implicit such as enhanced relationships and trust From focusing on time, cost and quality as the definitive success criteria To identifying the range of “hard” and “soft” success criteria, recognizing the life-time value From focusing on the control of change To actively seeking ways of improving value by identifying opportunities and actively advocating their acceptance From viewing projects as stand-alone entities and trying to manage as such To accepting their place within organisations and therefore the complex relationships that exist with the many stakeholders critical to ensure success including other functions and networks, informal as well as formal From rigorously applying standardised P3M (project, programme and portfolio management) approaches To applying in a flexible and agile way to deal with an increasingly fast moving world where customer requirements are expected to change From working in static hierarchical organizations To delivering change continuously in dynamic and innovative organizational frameworks From being a master of process To a reflective practitioner with the capabilities and emotional intelligence to learn and apply what is most appropriate from the arsenal of materials available. Part 1: Project leadership and the project leader. The concept of leadership How research, models, techniques and ideas about mainstream organizational leadership are helping to shape current thoughts about effective project leadership. Focus away from a technical skill base to focus more on people and results The capabilities of the future project leader Questions: 1. Do you agree with our assessment of the changes in capability From what they are now To what a future project leader will require? 2. Are there any missing? What are they? What are they important? 3. How many of these capabilities do you have? What are you doing to close the gap? 4. What capabilities do you believe are most important? What capabilities does the organisation you work for value?
  • 10. Copyright © 2015 Team Animation and Business Evolution Slide: 10 To celebrate the publication of “Project Leadership” 3rd Edition we are offering a 35% discount using the code in the leaflet through Routledge website. For fuller details you can view the book on Amazon at http://www.amazon.co.uk/Project-Leadership-Sarah- Coleman/dp/1472452801.
  • 11. Copyright © 2016 Team Animation Slide: 11 Contacts Donnie MacNicol Team Animation +44 (0)7799 766238 donnie@teamanimation.co.uk www.teamanimation.co.uk http://uk.linkedin.com/in/donniemacnicol @donniemacnicol http://www.facebook.com/pages/ Team-Animation-Ltd/160769337303100 “I hope you enjoyed the video and would be delighted to connect with you on LinkedIn. Thank you.”