We created a remote-first productivity tool that would enable teams to collaborate in real-time without friction. We wanted to build a remote-first productivity tool https://www.taskade.com
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Remote First Team Collaboration Tool
1. One App to Rule Them All: How Remote-
First Teams Succeed
r July 31, 2020 O
Last year at our demo day presentation, we set out on a
journey to make Taskade a breath of fresh air in the team collaboration
space. We created a remote-first productivity tool that would enable
teams to collaborate in real-time without friction. We wanted to build a
remote-first productivity tool, for ourselves and other distributed
teams like us, in one unified workspace.
Fast-forward to today, our priorities haven’t changed. With the global
pivot to , Team Taskade is hell-bent on a
Remote Work
Y Combinator
remote work en route due
2. growing mission to help remote and distributed teams to become more
productive. The answer starts with a minimalist tool that focuses on:
ь Frictionless UX
ǰ Essential functionality
ڧ No siloed workflows
ڦIntuitive navigation
ͪ Incentive for individual users
Ĺـ No context switching
But… let’s start from the beginning. Б
3. The Curse of Plenty į
The market of remote collaboration tools has reached a peculiar point.
With hundreds of apps and platforms on the table, it seems that business
owners and employees have nothing to complain about. In fact, this
digital horn of plenty (pardon the dramatism) is about to burst.
Want to jump on a with your team? There are dozens of
apps that make that possible. The same is true for chats, VoIP, to-do
video conference
4. lists, project management platforms, cloud storage… and the list goes on
and on.
Here’s a small portion of the collaboration landscape.
Can you spot Taskade in there? ч
The Future of Work via Pietro Invernizzi.
It seems like we have it all figured out.
But there’s a problem.
While remote teams can cherry pick the tools they work with, the sheer
number of options makes for some really tough decisions. On top of that,
5. trying to juggle with several (dozen) solutions means that meaningful,
focused deep work takes a back seat.
Instead of getting work done, teams fall into a vicious circle of
analysis paralysis. “Which tool should we use for this project?”, “how
do we coordinate work across platforms?”, “does this app integrate with
others?”
It’s a garden variety case of the paradox of plenty.
In reality, 99.9% of the projects require three essential ingredients to
pan out from ideation to completion:
. Most tools do a decent job of one of the three. But few
manage to elegantly combine these ingredients so they’re in sync with
each other.
Now, don’t get us wrong. Remote collaboration rocks. After all, we’re a
remote-first team ourselves! But we believe there’s still plenty of room
for improvement with the toolkits built for and by remote-first teams.
collaboration, communication, and
coordination
6. Why We Love (to Hate) Remote Collaboration
Tools ڡ
“If we want users to like our software, we should design it to behave like
a likeable person: respectful, generous and helpful.”
—Alan Cooper, Programmer and Software Designer
1. Siloed Work ows ڧ
7. We’ve discussed siloed workflows many times in the past, most recently
in our article on (BASB). It’s a fairly common
theme across teams and organizations that use many different
documentation, collaboration and communication tools.
Here’s when it becomes a problem:
ǰ Arbitrary choice of tools and platforms
No real-time collaborative document editing
ׄ Combining local and cloud storage
Ǡ A lack of team-wide single source of truth (SSOT)
ӣ No communication standards (email, video, calls, chat)
When remote employees work in siloes, there’s very little spontaneous,
organic collaboration. And you can’t expect productivity to soar when
people have no incentive or opportunity to tag team.
2. Tools vs. Work ows ۠
What’s the best workflow? Well, everyone knows it’s the one that comes
with a new tool.
After all, when the company strikes a stellar deal on a new piece of
software, it’s only natural to rebuild your team’s entire workflow to
match, right?
Except, it doesn’t make much sense.
The truth is, the best (read: useful) remote collaboration tools are the
ones that create synergy with existing workflows. You should only
consider an upgrade if the new solution:
Ĕ Is equally or more intuitive to use
ݤ Can merge with established workflows
Building a Second Brain
8. Ψ Offers *reasonable* customization
ӈ Brings in substantial improvements
3. Impaired Team Communication Đ
This one’s almost a cliche in our articles, but effective communication
is *the* thing in distributed organizations. Whether it’s local branches
of a company or a workforce spread all over the globe, every business
dynamic always starts with a sender/recipient relation.
But effective communication isn’t a walk in the park.
̵ Most communication apps are like walled gardens
σ There’s no smooth transition between multiple channels
ۣ Communication and collaboration happen in separate lanes
Ĺ Alternating between channels means shuffling tabs and apps
Limping team communication isn’t just a productivity killer. In the long
run, it can lead to small misunderstandings which are a stone’s throw
away from .
4. Lack of Attention to User Preferences ы
Teamwork, camaraderie, companionship… It seems there’s nothing more
important than making *teams* feel all warm and fuzzy. But in that merry
back-patting festival, many collaboration tools ten completely overlook
*user* preferences.
Here’s what most collaboration platforms get wrong:
ʐ Workflows are customizable but only on a global scale
ԭ There’s no incentive for individuals to explore pet-projects
Ԍ You can’t unplug from team activities to tackle deep work
team conflict
9. Effective project management requires a coordinated effort of all team
members. And that means individuals should feel empowered and be able to
contribute to the collective team effort in a meaningful way.
5. Clunky and Unintuitive UIs į
“The next big thing is the one that makes the last big thing usable.”
—Blake Ross, Co-creator of Mozilla Firefox
Does navigating your project management software feels like a tour
around the USS Enterprise? Here’s the thing: Unless we’re talking about
highly specialized software made for power users, over-engineering
collaboration apps is a terrible idea.
We don’t like:
͕ Reinventing the wheel
ϔ Shiny features nobody wants to use
ĩ Prioritizing eye candy over usability
Ԅ Unintuitive and distracting navigation
Remote collaboration tools are used across organizations. That’s why
they should be accessible to all types of users, regardless of technical
proficiency.
10. Solution: A Minimalist All-in-one Remote
Collaboration Platform ǘ
“ Anything we can do to make things simpler and more transparent is a
plus.”
—Cap Watkins, Former Sr. Design Manager at Etsy
Most problems with collaboration software can be solved by embracing the
way of digital minimalism. It’s a concept we discussed in-depth in
11. so be sure to give that article a
read once you’re done here.
tl;dr According to Professor , digital minimalism is:
“ a philosophy of technology use in which you focus your online time on a
small number of carefully selected and optimized activities that strongly
support things you value, and then happily miss out on everything else.”
Digital minimalism isn’t only about personal digital habits. It’s a
philosophy that can be universally applied to see whether a tool will
help your team get work done or get in the way.
You should start by asking yourself a handful of questions:
What is the minimum feature set we need to get work done?
ͭ Can we replace some of the tools we use with a unified solution?
ͼ Will the new tool require lengthy onboarding and complex maintenance?
ͯ Can the new tool merge with and reinforce our current workflow?
ͪ Is the new tool process or outcome-oriented?
Answering these questions will help you decide whether an upgrade makes
sense or not. You shouldn’t decide what solution to adopt based on the
number of *seemingly* useful features. Instead, focus on the core
functionality that your team will put to good use from day one.
Here’s a Taskade template with some additional assessment questions. ч
Minimalism in a Digital Remote World
Cal Newport
12. Minimalists Tools: How to Spot Them? ԍ
щ are quick to deploy and easy to install
щ prioritize essential functionality
щ have a gentle learning curve
щ incur minimal startup costs
щ have a clean user interface
щ reduce repetitive tasks
OpenCopy
Reimagining Remote Collaboration
At Taskade, we believe that simplicity is the key to successful remote
collaboration. And the first step to making things a tad *less*
complicated is .
Instead of putting another brick in the wall, we decided to take a look
at the modern “collaboration diet,” throw junk food out and ship only
the freshest, staple ingredients:
1. Coordination
2. ܅ Collaboration
3. ܍ Communication
taking a step back
13. Team Taskade at Y Combinator Demo Day via Kate Clark.
Nobody said challenging the status quo is easy, but…
We’re hell-bent on making that happen. ڡ
14. Do More with Less in Taskade Б
“When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User
Experience” or… SUX?”
— Billy Gregory, Senior Accessibility Engineer
1. No Context Switching Ĺق
15. Having all those lovely tools at hand is great, but… switching between
them, not so much. Shuffling apps and tabs isn’t just plain
unproductive. It also saps your attention in a process called a
cognitive (or context) switching.
In simple terms, a cognitive switch happens when you *think* you’re
multitasking. While the idea of doing two things at the same time is
alluring, the human brain can only focus on one thing at a time.
When you try to fill your to-do lists, host a video conference and edit
documents, you merely shift attention from one task to another.
Alternating between different tools comes with a burden called a switch
cost which leads to:
Ӊ A decrease in productivity (up to 40%)
Higher chance of making mistakes
ϱ Time lost to regain focus after a switch
While we can’t avoid that penalty, we can make it much less severe.
When your team uses Taskade, work and communication happen on *one*
plane. Every Taskade Project is a self-contained real-time workspace.
You can brainstorm ideas (digital whiteboard), communicate (video,
calls, chat), and collaboratively edit tasks, notes, and documents on
the same page.
16. 2. Incentive for Individual Users ًق
Unlike other collaboration apps, Taskade’s focus is on both teams and
individuals. We understand that every business and project starts with
the individual. In a sense, individual users are the building blocks of
team collaboration.
Unless you’re into a (successful) cloning business, each member of your
team will have a subtly different approach to work, communication and
organization. That’s why it’s important to provide them with the power
to adjust their workflows accordingly.
In Taskade, we encourage individual team members to:
Ԭ Visualize work in different ways (List, Action, Board, Mindmap, Org
Chart)
Ψ Create their own, personalized templates and workflows
17. ѩԬ Explore personal pet-projects (track habits, write a novel or plan a
party)
Ԍ Unplug when they need to focus on deep work (escape the green dot)
ۓ Implement different types of learning systems (like or
BASB)
A fragment of The Evil Overlord Checklist via .
3. One App to Rule Them All ё
There’s a strong case for software unification in the collaborative
space. As a fully remote team ourselves, we set out to find a perfect
balance between functionality and usability. We wanted to figure out
what’s the minimum feature set that lets teams get work.
1. Ӆ Organize. With Taskade, your team can get rid of external calendars,
planners, and to-do lists. Every action and task that matters now or
will matter in the future can be tracked and visualized on a
convenient timeline (Roadmap)
2. Ҭ Communicate. Does your team prefer video, calls, or chat? Well, now
you can have all three in one package. Taskade will let you
Zettelkasten
Peter Anspach
18. communicate with your team directly within the Project space so you
don’t have to shuffle multiple tabs and windows
3. ĝ Collaborate. Want to create a simple checklist, a business plan, or a
gripping narrative for your brand? Taskade’s outlining capabilities
will help you organize thoughts, structure your writing and draft
documents in a breeze
4. No Learning Curve Ͱ
This is something we’re particularly proud here at Team Taskade. We
wanted to make Taskade accessible to all types of users, regardless of
their technical skills and productivity habits.
Here’s how we did it:
ķق Intuitive UI. “Where do I click?”, “what does this button do?”,”I
don’t want to break anything.” Taskade’s UI won’t keep you up at
night. The interface is clean and simple so you always know what to do
next
ϱ Quick startup. You don’t need a 1000-page-long manual to get started.
Taskade works out of the box so you can jump straight into action. And
when you happen to break anything… No, that doesn’t happen
See? ч
19. Conclusion ы
Want your remote team to be productive with the tools you give them?
It’s easy. Pick the ones they’ll fall in love with from day one. One
that effectively solves their problems, and gives them the superpowers
to innovate and create, to make the tool their own. And if you haven’t
found the perfect match yet… Wink wink, Taskade may be your answer. ݤ
Taskade helps remote teams stay competitive in the modern workplace by
cutting down the unnecessary friction in planning, organizing, and
decision making.
There is no maze of functionality or context switching between multiple
tools, so you and your team can jump straight into action and get work
done.
It’s the last collaboration tool your remote team will ever need.