Prevention Learning and Action Network Webinar Slides with Recording

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Health Behavior
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2. Improve Health for Populations and
Communities Initiative
10th SOW
Prevention Learning and Action Webinar
April 18th, 2012
22670 Haggerty Road, Suite 100, Farmington Hills, MI 48335 ~ www.mpro.org

3. Prevention Learning and Action
Network(LAN)
• Welcome
• Speakers information
Mandy Kaur
Kevin Townsend
• MPRO Background
• 10th Scope of Work-Contract Overview
• Increased Patient Engagement and Adherence

4. 10th Scope of Work
(August 2011-July 2014)
Prevention Learning and Action Network (LAN)
initiative will focus on :
• Patient and family engagement
• Clinical decision support & quality improvement
• Physician Quality Reporting System & Meaningful Use
• Foster a community of collaboration
• Best practices, interventions and tools

5. Defining Quality in Health Care
IOM Definition of Quality
“The degree to which health services for individuals and
populations increase the likelihood of desired health
outcomes….”-Institute of Medicine (IOM)
Definition of Continuous Quality Improvement (CQI)
“…a system that seeks to improve the provision of
services with an emphasis on future…the improvement
is ongoing.” -Mosby's Medical Dictionary, 8th edition

6. Improved Healthcare Outcomes &
Patient Adherence
Why is patient adherence important?
• Improved healthcare outcomes largely depend upon
a patients' adherence to recommended treatment.
• In some disease conditions, more than 40% of
patients sustain significant risks by
misunderstanding, forgetting, or ignoring advice.
*Source: The National Institute of Health NLM. (2005, September).

7. Addressing Patient Adherence through
Acceptance & Understanding
• Patients' knowledge and understanding,
• Clear and thorough communication;
• And trust in the therapeutic relationship.
• Knowing the patient as a person, including:
• Beliefs, attitudes and cultural context,
• Social supports, and emotional health.
* Source: The National Institute of Health NLM. (2005, September).

8. The Importance of Patient Engagement
On Patient Engagement:
”Knowledge is power, an engaged patient is an
empowered patient (more likely to adhere and
follow instructions because they “own” it)” - The
National Coordinating Center (NCC)

9. Tools for Patient Engagement
Smart Phones:
• The majority of patients surveyed…are more likely
to use an interactive app that can analyze logged
information and provide feedback (79.9 %).
• Ease of navigation (90.9 %) was the top
feature…most were interested in using a health
app to gain information (91.1%).
*Source: MedTech Media (2011, April).

10. Interactive Patient Tools
• Interactive Adult Scheduler for Immunizations:
http://www.cdc.gov/vaccines/recs/Scheduler/AdultSc
heduler.htm
• Questionnaire for Adult Immunization:
http://www.immunize.org/catg.d/p4065.pdf
• Care Transitions-When transferring to specialist or
long term care:
http://www.nextstepincare.org/

11. Patient Education Materials:
• Color Coded Adult Vaccination Schedule:
http://www.cdc.gov/vaccines/recs/schedules/download
s/adult/adult-schedule-easy-read.pdf
• Adults Need Immunizations, Too!:
http://www.cdc.gov/features/adultimmunizations/
• Patient Engagement-Disease Specific:
http://www.medicare.gov/caregivers/caregiver-topics-
condition-specific.html

12. MPRO’s New Website for Provider Tools
Be sure to visit MPRO’s website section devoted to
the 10SOW: Improve Health for Populations &
Communities Initiative Overview
http://www.mpro.org/prevention.htm
Next time…join us for more information on the
Governor’s Award of Excellence and to learn more
about the opportunity for CME hours!

13. Contact
Mandy Kaur Danielle Phillips
Clinical Applications Coordinator Clinical Applications Coordinator
Ambulatory Quality Improvement Ambulatory Quality Improvement
Prevention LAN Lead Prevention LAN Lead
mkaur@mpro.org dphillip@mpro.org
(248) 465-7369 (248) 465-7419

14. This material was prepared by MPRO, the Medicare Quality Improvement Organization for Michigan,
under contract with the Centers for Medicare & Medicaid Services, an agency of the U.S. Department
of Health and Human Services.
22670 Haggerty Road, Suite 100, Farmington Hills, MI 48335 ~ www.mpro.org 14