Presentation at the KM4Dev workshop: Online collaboration, dialogue and interaction - what works in international development, 3 July 2020

1. • KM4Dev event: Session 9 – Online collaboration, dialogue
and interaction
• 3 July 2020
Community online engagement and
participation
Yasmin Klaudia Bin Humam
CGAP (Consultative Group to Assist the Poor)
World Bank

3. ❖Being inclusive
❖Sustaining interest and engagement over time
❖What to avoid
Community Online Engagement &
Participation

4. • Convened by CGAP
• Launched Nov 2016
• 1,500 members globally
• Facilitators are technical experts
• Dedicated Communications Lead
https://www.findevgateway.org/finequity
About FinEquity

5. 1. Calls for content To be included in other FinEquity
channels
2. We Asked You Answered
3. #DgroupsDialogues
3 types of engagement with Dgroups

6. Have Regular asks on Specific topics
Empower members to take initiative
Enhance the value
Sustaining Engagement over Time

7. 1. Prime the community
2. Prep co-hosts
3. ID and motivate key participants
4. Actively Facilitate
Ensuring Inclusivity

8. What to Avoid
• Not building enough momentum on a single
channel
• Not using a channel that meets your members
where they are at

9. Resources from FinEquity Comms
• Ways of engaging with the FinEquity community
• https://www.findevgateway.org/finequity/about-
finequity
• Overview of how to use Dgroups and what for
• https://www.findevgateway.org/finequity/dgroups-
information-sheet
• Guide for DgroupsDialogues in particular
• https://www.findevgateway.org/finequity/dgroupsdialog
ues-guide