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Creative Strategy: 
Planning and Development 
8 
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Advertising Creativity 
Determining what the 
advertising message will say 
or communicate 
Determining what the 
advertising message will say 
or communicate 
Creative 
Strategy 
Creative 
Strategy 
Creative 
Tactics 
Creative 
Tactics 
Determining how the 
message strategy will be 
executed 
Determining how the 
message strategy will be 
executed
Taglines That Set Vegas Part 
What happens here, stays here 
Be anyone 
Your Vegas is Showing
Best Ads of all Time? 
• Nissan 
– Enjoy the ride 
• Alka-Seltzer 
–Mama Mia! That’s a spicy meatball! 
– I can’t believe I ate the whole thing
Hard- vs. Soft-Sell Advertising 
*Click outside of the video screen to advance to the next slide
The Power Idea 
Describable 
in a simple 
word or 
Describable 
in a simple 
word or 
phrase 
phrase 
Likely to 
attract the 
prospect’s 
attention 
Likely to 
attract the 
prospect’s 
attention 
Lets 
Lets 
prospects 
vividly 
experience 
the goods 
prospects 
vividly 
experience 
the goods 
Revolves 
around the 
clinching 
benefit 
Revolves 
around the 
clinching 
benefit 
Allows you to 
brand the 
advertising 
Allows you to 
brand the 
advertising
Creativity and Synergy 
Agency 
•Account 
executives 
•Media 
planners 
•Researchers 
•Attorneys 
Client 
•Marketing 
managers 
• Brand 
managers 
•Upper 
management
An Absolut World
The Only Rule in Advertising 
There are no rules
The Perpetual Debate 
Only artistic 
value and 
originality count 
It isn’t creative if it 
Suits Artists 
doesn’t sell 
Stick with 
what 
works 
Try 
something 
new
Wrigley Takes a Creative Risk
Creative Personnel 
Unconventional 
Abstract 
Less 
structured 
Less 
organized 
Intuitive
Young’s Creative Process 
Get raw material and data, and 
immerse IImmmmeerrssiioonn yourself in the problem 
Get raw material and data, and 
immerse yourself in the problem 
Take the information, work it over, 
Take the information, work it over, 
wrestle with it in your mind 
DDiiggeessttiioonn wrestle with it in your mind 
Turn the information over to the 
Turn the information over to the 
subconscious to do the work 
IInnccuubbaattiioonn subconscious to do the work 
IIlllluummiinnaattiioonn ““EEuurreekkaa!! II hhaavvee iitt!!”” pphheennoommeennoonn 
Study the idea, evaluate it, 
Study the idea, evaluate it, 
reshape it for practical usefulness 
VVeerriiffiiccaattiioonn reshape it for practical usefulness
Wallas’ Creative Process Model 
Preparation 
Gathering 
Information 
Incubation 
Setting 
Problem 
Aside 
Verification 
Refining 
the idea 
Illumination 
Seeing the 
Solution 
The 
Creative 
Process
Test Your Knowledge 
A client manufactures maternity clothes for 
businesswomen, and it wants a new advertising 
campaign. Visits to obstetrician's offices to observe 
the clothes being worn and to maternity shops to see 
how they were selected could be a part of the _____ 
stage of the creative process. 
A) Preparation 
B) Verification 
C) Revision 
D) Reality check 
E) Incubation
Getting Creative Input 
Read anything 
related to the 
product or 
market! 
Listen to what 
people are 
talking about! 
Use the 
product to 
become 
familiar 
with it! 
Ask everyone 
involved for 
information! 
Work in and 
learn about the 
client’s 
business! 
Conduct 
studies of 
product, 
service, 
audience!
Branding Research
Got Milk?
Input Verification and Revision 
EEvvaalluuaattee iiddeeaass 
RReejjeecctt tthhee iinnaapppprroopprriiaattee 
RReeffiinnee tthhee rreemmaaiinniinngg 
GGiivvee iiddeeaass ffiinnaall eexxpprreessssiioonn 
OObbjjeeccttiivvee 
DDiirreecctteedd ffooccuuss ggrroouuppss 
MMeessssaaggee ccoommmmuunniiccaattiioonn ssttuuddiieess 
PPoorrttffoolliioo tteessttss 
VViieewweerr rreeaaccttiioonn pprrooffiilleess 
TTeecchhnniiqquueess
Top 10 Slogans of the Century 
Company or Brand Campaign Theme 
1. De Beers Diamonds are forever 
2. Nike Just do it! 
3. Coca Cola The pause that refreshes 
4. Miller Lite Tastes great, less filling 
5. Avis We try harder 
6. Maxwell House Good to the last drop 
7. Wheaties Breakfast of champions 
8. Clairol Does she . . . or doesn’t she? 
9. Morton Salt When it rains it pours 
10. Wendy’s Where’s the beef?
An Advertising Campaign 
IInntteeggrraatteedd 
IInntteerrrreellaatteedd CCoooorrddiinnaatteedd 
In Different 
In Different 
Media 
Media 
Over a Time 
Over a Time 
Period 
Period 
Marketing 
Marketing 
Communication 
Communication 
Activities 
Activities 
Centered on a 
Theme or Idea 
Centered on a 
Theme or Idea
Test Your Knowledge 
Advertising campaign themes: 
A) Are always tactical in nature and design 
B) Set the tone or direction for all of the 
individual ads that make up the 
campaign 
C) Are typically designed by the client and 
implemented by the agency 
D) Are usually used for ads that run in only 
one type of media vehicle 
E) Are described by all of the above
Advertising Campaign Themes 
The central message that will be 
communicated in all IMC activities 
The central message that will be 
communicated in all IMC activities 
BBMMWW 
“ The ultimate 
driving 
machine” 
“ The ultimate 
driving 
machine” 
Miller 
Lite 
Miller 
Lite 
“ Tastes 
great less 
filling” 
“ Tastes 
great less 
filling” 
General Mills, 
Wheaties 
General Mills, 
Wheaties 
“The 
breakfast of 
champions” 
“The 
breakfast of 
champions”
Developing a Creative Strategy 
Target 
audience 
identity 
Target 
audience 
identity 
CCrreeaattiivvee SSttrraatteeggyy 
Basic 
problem, 
issue, 
opportunity 
Basic 
problem, 
issue, 
opportunity 
Major 
selling 
idea or 
key 
benefit 
Major 
selling 
idea or 
key 
benefit 
Any 
Any 
supportive 
information 
supportive 
information
Copy Platform Outline 
• Basic problem or issue the advertising 
must address 
• Advertising and communications 
objectives 
• Target audience 
• Major selling idea or key benefits 
to communicate 
• Creative strategy statement 
• Supporting information and 
requirements
Model of Marketing Information Flow 
Knowledge 
of vital 
marketing 
information 
Client gatekeepers 
(Brand manager) 
Internal client 
decision 
to share 
information 
with agency 
Agency gatekeeper 
(Account manager) 
Agency gatekeeper 
decision on sharing 
client info with staff 
Creative staff 
Art is created 
Client/agency 
communication 
Internal agency 
communication
Successful, Long-Running Campaigns 
Company or Brand Campaign Theme 
Nike Just do it 
Allstate Insurance You’re in good hands with Allstate 
Hallmark cards When you care enough to send 
the very best 
Budweiser This Bud’s for you 
Intel Intel inside 
State Farm Insurance Like a good neighbor, 
State Farm is there 
Chevy Trucks Like a rock 
Dial soap Aren’t you glad you use Dial?
Search for a Major Selling Idea 
Positioning the 
Positioning the 
Brand 
Brand 
Use a Unique 
Selling Position 
Use a Unique 
Selling Position 
Seeking the 
Major Idea 
Create the Brand 
Create the Brand 
Positioning Image Positioning 
Image 
Seeking the 
Major Idea
The Unique Selling Proposition (USP) 
Unique Selling 
Proposition 
Unique Selling 
Proposition 
BBeenneeffiitt UUnniiqquuee 
Buy this 
product/service 
and you get 
this benefit or 
reward 
Buy this 
product/service 
and you get 
this benefit or 
reward 
Must be unique 
to this brand or 
claim; 
something rivals 
can't or don't 
offer 
Must be unique 
to this brand or 
claim; 
something rivals 
can't or don't 
offer 
PPootteenntt 
Promise must 
be strong 
enough or 
attractive 
enough to 
move people 
Promise must 
be strong 
enough or 
attractive 
enough to 
move people
Perspectives of Great Ad Men on the “Big Idea” 
DDaavviidd OOggiillvvyy 
Brand image or personality 
is particularly important 
when brands are similar 
Brand image or personality 
is particularly important 
when brands are similar 
“Every ad must contribute to 
the complex symbol that is 
the brand image.” 
“Every ad must contribute to 
the complex symbol that is 
the brand image.” 
LLeeoo BBuurrnneetttt 
Find the inherent drama or 
Find the inherent drama or 
characteristic of the 
product that makes 
consumers buy it 
characteristic of the 
product that makes 
consumers buy it 
“(Inherent drama) is often 
hard to find but it is always 
there, and once found it is the 
most interesting and 
believable of all advertising 
appeals.” 
“(Inherent drama) is often 
hard to find but it is always 
there, and once found it is the 
most interesting and 
believable of all advertising 
appeals.”
Image Advertising
Test Your Knowledge 
Which of the following is most often the basis of a 
marketer's creative strategy when the company has 
multiple brands competing in the same market? 
A) Unique selling propositions 
B) Brand image 
C) Inherent drama 
D) Transformational advertising 
E) Positioning
Inherent Drama 
Inherent 
Drama 
Inherent 
Drama 
Messages generally 
presented in a warm, 
emotional way 
Messages generally 
presented in a warm, 
emotional way 
Focus on consumer benefits 
with an emphasis on the 
dramatic element in 
expressing them 
Focus on consumer benefits 
with an emphasis on the 
dramatic element in 
expressing them
Positioning 
PPoossiittiioonniinngg 
Establish a particular place in 
the customer’s mind for the 
product or service 
Establish a particular place in 
the customer’s mind for the 
product or service 
Based on product attributes/ 
benefits, price/quality, use or 
application, type of user, 
problem solved 
Based on product attributes/ 
benefits, price/quality, use or 
application, type of user, 
problem solved
IBM as a Provider of Business Consulting Services
Contemporary Approaches to the Big Idea

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Chapter08

  • 1. Creative Strategy: Planning and Development 8 McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 2. Advertising Creativity Determining what the advertising message will say or communicate Determining what the advertising message will say or communicate Creative Strategy Creative Strategy Creative Tactics Creative Tactics Determining how the message strategy will be executed Determining how the message strategy will be executed
  • 3. Taglines That Set Vegas Part What happens here, stays here Be anyone Your Vegas is Showing
  • 4. Best Ads of all Time? • Nissan – Enjoy the ride • Alka-Seltzer –Mama Mia! That’s a spicy meatball! – I can’t believe I ate the whole thing
  • 5. Hard- vs. Soft-Sell Advertising *Click outside of the video screen to advance to the next slide
  • 6. The Power Idea Describable in a simple word or Describable in a simple word or phrase phrase Likely to attract the prospect’s attention Likely to attract the prospect’s attention Lets Lets prospects vividly experience the goods prospects vividly experience the goods Revolves around the clinching benefit Revolves around the clinching benefit Allows you to brand the advertising Allows you to brand the advertising
  • 7. Creativity and Synergy Agency •Account executives •Media planners •Researchers •Attorneys Client •Marketing managers • Brand managers •Upper management
  • 9. The Only Rule in Advertising There are no rules
  • 10. The Perpetual Debate Only artistic value and originality count It isn’t creative if it Suits Artists doesn’t sell Stick with what works Try something new
  • 11. Wrigley Takes a Creative Risk
  • 12. Creative Personnel Unconventional Abstract Less structured Less organized Intuitive
  • 13. Young’s Creative Process Get raw material and data, and immerse IImmmmeerrssiioonn yourself in the problem Get raw material and data, and immerse yourself in the problem Take the information, work it over, Take the information, work it over, wrestle with it in your mind DDiiggeessttiioonn wrestle with it in your mind Turn the information over to the Turn the information over to the subconscious to do the work IInnccuubbaattiioonn subconscious to do the work IIlllluummiinnaattiioonn ““EEuurreekkaa!! II hhaavvee iitt!!”” pphheennoommeennoonn Study the idea, evaluate it, Study the idea, evaluate it, reshape it for practical usefulness VVeerriiffiiccaattiioonn reshape it for practical usefulness
  • 14. Wallas’ Creative Process Model Preparation Gathering Information Incubation Setting Problem Aside Verification Refining the idea Illumination Seeing the Solution The Creative Process
  • 15. Test Your Knowledge A client manufactures maternity clothes for businesswomen, and it wants a new advertising campaign. Visits to obstetrician's offices to observe the clothes being worn and to maternity shops to see how they were selected could be a part of the _____ stage of the creative process. A) Preparation B) Verification C) Revision D) Reality check E) Incubation
  • 16. Getting Creative Input Read anything related to the product or market! Listen to what people are talking about! Use the product to become familiar with it! Ask everyone involved for information! Work in and learn about the client’s business! Conduct studies of product, service, audience!
  • 19. Input Verification and Revision EEvvaalluuaattee iiddeeaass RReejjeecctt tthhee iinnaapppprroopprriiaattee RReeffiinnee tthhee rreemmaaiinniinngg GGiivvee iiddeeaass ffiinnaall eexxpprreessssiioonn OObbjjeeccttiivvee DDiirreecctteedd ffooccuuss ggrroouuppss MMeessssaaggee ccoommmmuunniiccaattiioonn ssttuuddiieess PPoorrttffoolliioo tteessttss VViieewweerr rreeaaccttiioonn pprrooffiilleess TTeecchhnniiqquueess
  • 20.
  • 21. Top 10 Slogans of the Century Company or Brand Campaign Theme 1. De Beers Diamonds are forever 2. Nike Just do it! 3. Coca Cola The pause that refreshes 4. Miller Lite Tastes great, less filling 5. Avis We try harder 6. Maxwell House Good to the last drop 7. Wheaties Breakfast of champions 8. Clairol Does she . . . or doesn’t she? 9. Morton Salt When it rains it pours 10. Wendy’s Where’s the beef?
  • 22. An Advertising Campaign IInntteeggrraatteedd IInntteerrrreellaatteedd CCoooorrddiinnaatteedd In Different In Different Media Media Over a Time Over a Time Period Period Marketing Marketing Communication Communication Activities Activities Centered on a Theme or Idea Centered on a Theme or Idea
  • 23. Test Your Knowledge Advertising campaign themes: A) Are always tactical in nature and design B) Set the tone or direction for all of the individual ads that make up the campaign C) Are typically designed by the client and implemented by the agency D) Are usually used for ads that run in only one type of media vehicle E) Are described by all of the above
  • 24. Advertising Campaign Themes The central message that will be communicated in all IMC activities The central message that will be communicated in all IMC activities BBMMWW “ The ultimate driving machine” “ The ultimate driving machine” Miller Lite Miller Lite “ Tastes great less filling” “ Tastes great less filling” General Mills, Wheaties General Mills, Wheaties “The breakfast of champions” “The breakfast of champions”
  • 25. Developing a Creative Strategy Target audience identity Target audience identity CCrreeaattiivvee SSttrraatteeggyy Basic problem, issue, opportunity Basic problem, issue, opportunity Major selling idea or key benefit Major selling idea or key benefit Any Any supportive information supportive information
  • 26. Copy Platform Outline • Basic problem or issue the advertising must address • Advertising and communications objectives • Target audience • Major selling idea or key benefits to communicate • Creative strategy statement • Supporting information and requirements
  • 27. Model of Marketing Information Flow Knowledge of vital marketing information Client gatekeepers (Brand manager) Internal client decision to share information with agency Agency gatekeeper (Account manager) Agency gatekeeper decision on sharing client info with staff Creative staff Art is created Client/agency communication Internal agency communication
  • 28. Successful, Long-Running Campaigns Company or Brand Campaign Theme Nike Just do it Allstate Insurance You’re in good hands with Allstate Hallmark cards When you care enough to send the very best Budweiser This Bud’s for you Intel Intel inside State Farm Insurance Like a good neighbor, State Farm is there Chevy Trucks Like a rock Dial soap Aren’t you glad you use Dial?
  • 29. Search for a Major Selling Idea Positioning the Positioning the Brand Brand Use a Unique Selling Position Use a Unique Selling Position Seeking the Major Idea Create the Brand Create the Brand Positioning Image Positioning Image Seeking the Major Idea
  • 30. The Unique Selling Proposition (USP) Unique Selling Proposition Unique Selling Proposition BBeenneeffiitt UUnniiqquuee Buy this product/service and you get this benefit or reward Buy this product/service and you get this benefit or reward Must be unique to this brand or claim; something rivals can't or don't offer Must be unique to this brand or claim; something rivals can't or don't offer PPootteenntt Promise must be strong enough or attractive enough to move people Promise must be strong enough or attractive enough to move people
  • 31. Perspectives of Great Ad Men on the “Big Idea” DDaavviidd OOggiillvvyy Brand image or personality is particularly important when brands are similar Brand image or personality is particularly important when brands are similar “Every ad must contribute to the complex symbol that is the brand image.” “Every ad must contribute to the complex symbol that is the brand image.” LLeeoo BBuurrnneetttt Find the inherent drama or Find the inherent drama or characteristic of the product that makes consumers buy it characteristic of the product that makes consumers buy it “(Inherent drama) is often hard to find but it is always there, and once found it is the most interesting and believable of all advertising appeals.” “(Inherent drama) is often hard to find but it is always there, and once found it is the most interesting and believable of all advertising appeals.”
  • 33. Test Your Knowledge Which of the following is most often the basis of a marketer's creative strategy when the company has multiple brands competing in the same market? A) Unique selling propositions B) Brand image C) Inherent drama D) Transformational advertising E) Positioning
  • 34. Inherent Drama Inherent Drama Inherent Drama Messages generally presented in a warm, emotional way Messages generally presented in a warm, emotional way Focus on consumer benefits with an emphasis on the dramatic element in expressing them Focus on consumer benefits with an emphasis on the dramatic element in expressing them
  • 35. Positioning PPoossiittiioonniinngg Establish a particular place in the customer’s mind for the product or service Establish a particular place in the customer’s mind for the product or service Based on product attributes/ benefits, price/quality, use or application, type of user, problem solved Based on product attributes/ benefits, price/quality, use or application, type of user, problem solved
  • 36. IBM as a Provider of Business Consulting Services

Hinweis der Redaktion

  1. Relation to textThis slide relates to material on p. 251 of the text. Summary OverviewThere are a myriad of ways to convey an advertising message, but underlying them all are a creative strategy that determines what the message will say or communicate, and creative tactics for how the message strategy will be executed. In this chapter, the focus will be on creative strategy. We will explore what is meant by creativity, particularly as it relates to advertising, the creative strategy development process, and how one comes up with the “big idea” that will be the central theme of the advertising campaign. Use of this slideThis slide can be used to introduce the two basic issues that are associated with the advertising creative process. Chapter 8 focuses on the creative strategy development process while creative tactics are examined in Chapter 9.
  2. Relation to textThis slide relates to the material on pp. 249-251 of the text and the opening vignette, which discusses how R&R Partners help Las Vegas regain its exclusivity. Summary OverviewOne of the most important components of an integrated marketing communications program is the advertising message. In addition to communicating information, ads and commercials appeal to, and often create or shape, consumers’ problems, desires, and goals. Creative specialists are finding it more and more difficult to come up with big ideas that will break through the clutter and still satisfy the concerns of risk-adverse clients. Yet, their clients continually challenge them to find the creative message that will strike a responsive chord with the target audience. Use of this slideThis slide can be used during a discussion of the importance of advertising creativity and how difficult it is to come up with innovative ideas that will satisfy risk-adverse clients and yet set the product or service apart from the competition.
  3. Relation to textThis slide relates to material on page 252 of the text. Summary OverviewFinding a balance between creative advertising and effective advertising is difficult. For example, the ads shown on this slide all won awards for creativity, but failed to increase sales of either product. Many advertising and marketing people have become ambivalent toward, and even critical of, advertising awards. They argue that agency creative people are more concerned with creating ads that win awards than ones that sell their clients’ products. Use of this slideUse this slide to point out to that advertisers are looking for more than award-winning ads—they want ads that move product.
  4. Relation to textThis slide relates to material in IMC Perspective 8-1 on p. 244 of the text. Summary OverviewThis slide contains the classic “Toys” commercial that was part of the “Enjoy the Ride” campaign used by Nissan in the mid ‘90s that generated a considerable amount of debate regarding creative versus hard-sell advertising. This spot, along with others in the campaign, was designed to create a personality for the brand and get consumers to feel good about driving a Nissan. Although the commercials were effective at increasing brand awareness and attitudes, some Nissan dealers complained that they were too focused on creativity and not effective at getting consumers into showrooms and selling cars. This particular spot is set to the rock group Van Halen’s edition of “You Really Got Me.” Use of this slideThis commercial can be used as part of a discussion /debate regarding hard versus soft-sell advertising.
  5. Relation to textThis slide relates to material on page 255 and Figure 8-1 of the text. Summary OverviewThis slide shows characteristics of a Power Idea and is from the Universal Advertising Standards developed by the former D’Arcy, Masius Benton & Bowles agency. The agency developed these standards to guide its creative efforts and help achieve superior creative work. The perspective of these standards is that a creative advertising message is one that is built around a creative core or power idea, which transforms the strategy into a dynamic communications concept. Use of this slideThis slide can be used to discuss the concept of a power idea around which a creative campaign can be developed. Power ideas often become the central theme of the advertising message and the basis around which the campaign is planned and executed.
  6. Relation to textThis slide relates to material on page 255 of the text. Summary OverviewAdvertising creativity is not the exclusive domain of those on the creative side of advertising; creative thinking is required from everyone involved in the promotional planning process. On the agency side, this includes account executives, media planners, researchers, and attorneys. On the client side, there are marketing managers, brand managers, and upper management. The greater the synergy between these groups, the more likely an advertising campaign is to be successful. Use of this slideUse this slide to point out that creativity is not the exclusive domain of advertising agencies.
  7. Relation to textThis slide relates to material on page 255 of the text, and Exhibit 8-3. Summary OverviewAn excellent example of creative synergy between the media and creative departments of an agency, as well as with the client, is seen in the TBWA/Chait/Day agency and its relationship with Absolut vodka. The creative strategy used for the brand for many years played off the distinctive shape of the bottle. It was depicted with visual puns and witty headlines that played off the Absolute name, as this ad shows. The advertising campaign was carried even farther by tailoring ads for the magazines or regions where they appeared. The ad shown on this slide was developed specifically for Los Angeles Magazine. This creative strategy was used for nearly three decades, and helped make Absolut one of the best-selling brands of vodka in the world. Use of this slideUse this slide to show how synergy between the client and the advertising agency brought success to both.
  8. Relation to textThis slide relates to material on page 258 of the text. Summary OverviewNumerous guidelines have been developed for creating effective advertising, but there are no rules, no formulas, no “right way.” Given the same problem, a dozen creative talents would solve it a dozen different ways. If there were a sure-fire formula for successful advertising, everyone would use it. Then there’d be no need for creative people. Use of this slideUse this slide to point out that creativity is limited only by guidelines; there are no hard and fast rules or formulas.
  9. Relation to textThis slide relates to material on p. 258-259 of the text. Summary OverviewThis slide shows two competing perspectives on advertising creativity. The perspective taken by suits, those who work on the business side, such as brand managers or account executives, is that the role of advertising is to give consumers a reason to buy the product or service. They often try to commandeer creative work, and steer it toward something safe and that has worked in the past. The artists who are involved in the creative process feel that advertising should be judged more on its artistic merit and ability to get the attention and interest of the consumer. They want to take risks, which they feel is necessary to produce breakthrough advertising that gets noticed. Use of this slideThis slide can be used to discuss the perpetual debate over creative (artsy) and cutting edge versus traditional, hard-sell advertising.
  10. Relation to textThis slide relates to material on p. 258-259 of the text. Summary OverviewThis slide shows a clever ad used to introduce the new Cool Green Apple flavor of Wrigley’s extra, which is the leading brand of sugar free gum. In recent years, Wrigley has taken a more dynamic approach to its marketing by introducing new products and using an edgier, creative approach to its ads. Use of this slideThis slide can be used as a lead-in for a discussion on the debate over creative vs. conservative advertising. Not all companies or agencies agree that advertising has to be risky to be effective. The bottom line is: Does it sell?
  11. Relation to textThis slide relates to Summary Overview Use of this slide
  12. Relation to textThis slide relates to material on pp. 260-261 of the text. Summary OverviewOne of the most popular approaches to creativity in advertising was developed by James Webb Young, a former creative vice president at the J. Walter Thompson agency. This slide shows and describes the various steps in Young’s model of the creative process. Use of this slideThis slide can be used to discuss how the development of creative ideas is a process that involves a series of steps. Models of the creative process are valuable to those who work in advertising as they offer an organized way to approach advertising problems and develop solutions to them. Wallas’ model is shown on the next slide.
  13. Relation to textThis slide relates to material on pp. 260-261 of the text. Summary OverviewThis slide shows another approach to the creative process, which was developed by English sociologist Graham Wallas. Use of this slideLike the previous slide, this one can be used to discuss how the development of creative ideas is really a process, which involves a series of steps.
  14. Answer: A
  15. Relation to textThis slide relates to the material on pp. 262-263 of the text. Summary OverviewThis slide shows various forms of background information that can be provided as input to creative specialists during the preparation, incubation, and illumination stages of the creative process. Asking everyone involved for information Use of this slideThis slide can be used during a discussion of the creative process to illustrate the type of information that is often provided to creative specialists to help them learn more about the client’s product/service or brand. This information comes in the form of general preplanning input or product/service specific preplanning input.
  16. Relation to textThis slide relates to material on page 264 of the text. Summary OverviewMany advertising agencies conduct branding research to help identify clients’ customers and how they connect to particular brands. Agencies use this research to determine how a brand is perceived among consumers. These insights, in turn, are used to develop more effective advertising campaigns. Young & Rubicam develop a proprietary tool for building and managing a brand. Known as the BrandAsset Valuator, it is shown in this slide. The tool measures five factors, including brand differentiation, energy, relevance, esteem, and knowledge to identify core issues for the brand and to evaluate current performance and potential. Use of this slideUse this slide to explain that nearly all of the major agencies conduct branding research and/or are developing models or systems that help them gain insight into consumers. Because the importance of building and maintaining strong brands is likely to become even greater in the future, there will be more pressure on agencies to develop tools and techniques to guide their clients’ advertising campaigns.
  17. Relation to textThis slide relates to the material on pp. 264-265, which discusses qualitative research input. Summary OverviewIn addition to the various quantitative research studies, qualitative research techniques, such as in-depth interviews, focus groups, and ethnographic research, provide valuable insight at the early stages of the creative process. During ethnographic research, consumers are observed in their natural environment. Some agencies send anthropologists or trained researchers into the field to study and observe consumers in their homes, at work, or at play. The California Milk Producer Board used both quantitative and qualitative research when developing the popular “Got milk?” advertising campaign. Use of this slideUse this slide when discussing ethnographic research and other qualitative research input.
  18. Relation to textThis slide relates to material on pp. 267-268 of the text. Summary OverviewThis slide shows the objectives for the verification and revision stages of the creative process, as well as the research techniques that can be used. Use of this slideThis slide can be used to show the objectives of the verification and revision stages of the creative process. The purpose of these steps is to evaluate the ideas that were generated and then refine them. The research techniques listed here should be discussed in terms of how they might be used to accomplish the objectives.
  19. Relation to textThis slide relates to the material on p. 268 of the text and Figure 8-2. Summary OverviewThis slide shows the 10 greatest ad slogans of the past century, as selected by Advertising Age, the leading trade publication of the advertising industry. Students will probably be familiar with some of these campaigns, such a “Just Do It!” for Nike, “Tastes Great, less filling” for Miller Lite beer, and “Breakfast of Champions” for Wheaties cereal. Use of this slideThis slide can be used as part of a discussion of advertising campaigns, which are a set of interrelated and coordinated marketing communication activities that center on a single theme or idea. These slogans are from some of the best campaigns ever developed in advertising.
  20. Relation to textThis slide relates to material on p. 268 of the text. Summary OverviewThis slide shows the various components of an advertising campaign, which is a series of interrelated, integrated, and coordinated marketing communication activities that center on a central theme or idea in different media across a specified time period. Use of this slideThis slide can be used to discuss the concept of advertising campaigns. Most ads are part of a series of messages that make up an IMC or advertising campaign. Determining the unifying theme or idea around which the campaign will be built is a critical part of the creative process, as it sets the tone for the individual ads and other IMC tools that will be used.
  21. Answer: B
  22. Relation to textThis slide relates to material on p. 268 of the text. Summary OverviewDetermining the unifying theme or idea around which the campaign will be built is a critical part of the creative process as it sets the tone for the individual ads and other IMC tools that will be used. This slide shows that a campaign theme is the central message that will be communicated in all advertising and IMC activities. Examples of campaign themes used for various brands are shown, including Philip Morris cigarettes, BMW automobiles, and General Mills cereal. Use of this slideThis slide can be used along with the previous one to discuss the concept of advertising campaigns. Most ads are part of a series of messages that make up an IMC or advertising campaign.
  23. Relation to textThis slide relates to page 268 of the text. Summary OverviewA creative strategy is based on multiple factors, as shown in this slide. Once the factors have been determined, a creative strategy statement should describe the message appeal and execution style that will be used. Many ad agencies outline these elements in a document known as the copy or creative platform. Use of this slideUse this slide when discussing the factors upon which a creative strategy is based. It is a lead-in to the next slide, which discusses the copy or creative platform.
  24. Relation to textThis slide relates to material on pp. 268-269 of the text. Summary OverviewThis slide shows the components of a copy platform, which is a document that specifies the basic elements of the creative strategy. This document is sometimes called a creative platform, work plan, creative brief, creative blueprint, or creative contract. The copy platform is usually developed by an account representative or an account planner. Use of this slideThis slide can be used to discuss the copy platform and how it is used in the creative process. The creative strategy is usually based on the information contained in the copy platform document.
  25. Relation to text This slide relates to material on pp. 253-254 and Figure 8-4 of the text. Summary OverviewThis slide shows the major communication interfaces and decision points where gatekeepers on both the agency and client side can impede the flow of information to agency creatives. Use of this slideThis slide can be used to discuss the importance of obtaining information to be used in developing the copy platform. While it is important that this information be provided to agency creatives, this may not always occur due to breakdowns in communication on the client side, the agency side, or between the two.
  26. Relation to textThis slide relates to material on pp. 270-271 of the text. Summary OverviewAn important part of creative strategy is determining the central theme that will become the major selling idea of the ad campaign. Many products and services offer virtually nothing unique, and it can be difficult to find something interesting to say about them. According to the late David Ogilvy, considered one of the most creative advertising copywriters ever to work in the business, “I doubt if more than one campaign in a hundred contains a big idea. I am supposed to be one of the more fertile inventors of big ideas, but in my long career as a copywriter I have not had more than 20, if that.” This slide shows examples of some successful, long-running campaigns based on big ideas. Use of this slideThis slide can be used to discuss the concept of advertising campaigns. You might analyze several of these campaign themes and discuss why they have been so successful.
  27. Relation to textThis slide relates to material on p. 271 of the text. Summary OverviewThis slide shows various approaches that can be used to develop the major selling idea of an advertising campaign. This “big idea” should attract the consumer’s attention, get a reaction, and set the advertiser’s product or service apart from the competition. Approaches to developing the major selling idea include: Using a unique selling proposition Creating a brand image Finding the inherent drama Positioning Use of this slideThis slide can be used to discuss the concept of the major selling idea and various approaches that advertisers can use to guide the creative team’s search for the big idea.
  28. Relation to textThis slide relates to the material pp. 271-273 of the text. Summary OverviewThe concept of the unique selling proposition was developed by Rosser Reeves, who noted the three characteristics of unique selling propositions: Each advertisement must make a proposition to the consumer… Buy this product and you will get this benefit. The proposition must one that the competition either cannot or does not offer. It must be unique either in the brand or in the claim. The proposition must be strong enough to move the mass millions. That is, it must pull consumers to your brand. Use of this slideThis slide can be used to discuss the use of the USP approach to developing the major selling idea. This approach can be very effective when a particular brand possesses a unique attribute that is important to consumers. However, the advertiser must make sure that they can substantiate the uniqueness claim or they may face legal challenges.
  29. Relation to textThis slide relates to material on pp. 273-274 of the text. Summary OverviewThis slide shows approaches to developing the major selling idea that are associated with legendary ad men David Ogilvy and Leo Burnett. According to Ogilvy, every advertisement should contribute to the complex symbol that is brand image. Leo Burnett was an advocate of the “inherent drama” approach to the major selling idea, which is based on a foundation of consumer benefits with an emphasis on the dramatic when expressing those benefits. He advocated a down-home type of advertising that presents the message in a warm and realistic way. Use of this slideThis slide can be used to discuss various approaches to developing the major selling idea. David Ogilvy and Leo Burnett are two of the most influential individuals to ever work in advertising and their creative styles have been the basis of many successful advertising campaigns.
  30. Relation to textThis slide relates to material on pp. 273-274 and Exhibit 8-12 of the text. Summary OverviewThis slide shows an ad from Reebok’s “I am what I am” campaign, which uses image advertising to promote the number-two athletic shoe company as the brand for young consumers. The campaign is designed to create an image for Reebok as a brand that is about being yourself, rather than trying to become something you are not. Use of this slideThis slide can be used to discuss the creative strategies used to sell products based on the development of a strong, memorable identity for the brand through image advertising.
  31. Answer: E
  32. Relation to textThis slide relates to the material p. 274 of the text. Summary OverviewThis slide shows the basis of using inherent drama as an approach to the development of the major selling idea. The thinking behind this approach is that advertising is based on a foundation of consumer benefits, with an emphasis on the dramatic element in expressing those benefits. Messages based on inherent drama are generally expressed in a warm, emotional way. Use of this slideThis slide can be used to discuss the use of inherent drama as an approach to developing the major selling idea for an advertising campaign. The inherent drama approach is used often used in advertising for companies/brands such as McDonald’s, Maytag appliances, and Kellogg cereal brands.
  33. Relation to textThis slide relates to the material on pp. 274-276 of the text. Summary OverviewThis slide shows the basis of positioning as an approach to the development of the major selling idea. With this approach, advertising is used to establish a particular place in the customer’s mind for the product or service. This can be done on the basis of product/service attributes or benefits, price/quality, use or application, type of user or the ability to solve a problem. Use of this slideThis slide can be used to discuss the use of positioning as an approach to developing the major selling idea for an advertising campaign. Many of the top brands in various product and service categories have retained their market leadership because they have established and maintained a strong position or identity in the minds of consumers.
  34. Relation to textThis slide relates to the material pp. 274-276 of the text. Summary OverviewThis slide shows an IBM print ad used to position IBM as a provider of business and consulting services. The ad campaign, which includes print, television, and online ads, sponsorships, and a micro website, is designed to reveal a side of IBM that is largely unknown to potential business consulting and services clients. Use of this slideThis slide can be used to discuss the use of positioning for companies as well as brands. “The other IBM” campaign is designed to position the company as more than just a technology provider.
  35. Relation to textThis slide relates to pp. 276-277 of the text. Summary OverviewThe USP, brand image, inherent-drama, and positioning creative styles have been associated with some of the most successful creative minds in advertising, and their agencies. However, other creative approaches are available. In describing today’s advertising leaders, Anthony Vagnoni of Advertising Age writes: “They’ve endorsed no set of rules, professed no simple maxims. What’s replace them is a conscious desire to lift the intelligence level of advertising. Today’s leaders see advertising as an uplifting social force, as a way to inspire and entertain.” Goodby and Silverstein note: “Advertising works best when it sneaks into people’s lives, when it doesn’t look or feel like advertising. It’s about treating people at their best, as opposed to dealing with them at their lowest common denominator.” Most marketers and their agencies recognize that they must come up with big ideas that can be used across a variety of media and can engage consumers and enter into a dialog with them. In a rapidly changing advertising world, this is becoming hard and hard to do. And as Jeff Goodby of Goodby Silverstein stated, “the company has changed more in the last two years than it did in the first 23. It’s a necessary change and the whole business is going to have to change to exist. Nobody knows what advertising is anymore and the change in our company is a reaction to that.” Use of this slideUse this slide to prompt a discussion about the rapidly changing world of advertising and how previously successful advertising approaches (USP, brand image, inherent-drama, and positioning) may not meet the advertising needs of today and tomorrow.