7. Top 40 e-retailers (UK)
Satisfaction score out of
Ranking Retailer
100
1 Amazon.com 84
2 Amazon.co.uk 83
3 Play.com 81
4 John Lewis 78
5 Marks & 78
Spencer
Source: www.foreseeresults.com
Conclusion
Amazon has grown to become very important sales channel for online retailers.
Its customer centric approach is successful business strategy.
8. What can we do?
• Setup eBay. Amazon. PlayTrade Shops
• Provide Training & Consultancy
• Help you to Re-Market your costumers
• Guide you to expand to Europe
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