David Wildebrandt: Leadership and Making the Most of Your Volunteer Experience to Enhance Your Career
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On January 22, 2014, Berkeley Research Group Director David Wildebrandt will provide the keynote address at the Healthcare Financial Management Association's 2014 Leadership Training Conference. Mr. Wildebrandt will speak on "Leadership and Making the Most of Your Volunteer Experience to Enhance Your Career."
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David Wildebrandt: Leadership and Making the Most of Your Volunteer Experience to Enhance Your Career
- 1. DAVID WILDEBRANDT 2014 Leadership Training Conference Leadership and Making the Most out of your Volunteer Experience 1
- 3. The Answer is You We are a team of passionate leaders
- 5. Nor is our issue just the loss of funding
- 8. Who will make this happen?
- 9. Pictures of HFMA staff Our People
- 10. YOU
- 11. What will that look like?
- 12. Involvement “Road Map” 1. Create & communicate vision & strategy: the compelling story 2. Create a true sense of urgency 3. Create a guiding team 4. Empower team to remove obstacles 5. Find short term wins 6. Win over their HEARTS & Minds 7. Hardwire with structure, systems & culture J Kotter
- 13. “If you don’t know where you’re going, you might end up someplace else.”
- 14. Which way do you go?
- 15. “Vision without action is a daydream. Action without vision is a nightmare” Japanese Proverb
- 16. Create Clarity of Vision
- 17. Set the bar low enough and Set the bar low enough and everyone is exceptional everyone is exceptional
- 18. 2. Create a true sense of urgency • To change you need a true Sense of Urgency – The attitude to seize new opportunities – Avoid pitfalls & hazards – Take ACTION - Make something important happen TODAY – Shed low priority activities to move faster and smarter NOW
- 19. “Vision without execution is a hallucination.” Albert Einstein
- 20. Involvement “Road Map” 3. Create a guiding team J Kotter
- 21. How we are accomplishing it
- 22. 4. Empower team to remove obstacles – Align senior team with vision – Tight-loose-tight – “Make it happen” – Take risks- use some non-traditional thinking or don’t do what you’ve always done
- 23. “Coach the Team”
- 30. “The difference between involvement and commitment is like bacon and eggs. The chicken is involved but the pig is committed.”
- 34. 5. Find short term wins • Identify early wins & tell over & over • Reward and Recognition • Add BLG slide on what employees really want
- 35. 6. Win over their HEARTS & Minds • Robot Champions • Robot Legends • Patient letter at end of every meeting
- 36. All ________ cares about is ________.
- 37. Aim For the Heart………. “People don’t care how much you know until they know how much you care.” John Maxwell
- 38. Involvement “Road Map” 7. Hardwire with structure, systems & culture J Kotter
- 39. 5. Achieve growth & performance goals related to employed & aligned physicians
- 40. Improve consistency of performance by avoiding performance punishment
- 41. Responsibility & Authority Authority can be defined by an organizational chart
- 42. The Problem with Authority… Problems do not self organize into our organizational charts. V
- 45. Perseverance… Even the Pros Mess Up
- 46. “Without involvement, there is no commitment. So No involvement, No commitment” Stephen Covey
- 48. American Hospital Association Survey 55% of patient’s entering hospitals feel something bad will happen to them
- 49. Gallup Perception Poll September 2008 • • • • Health Care third from the bottom IRS Oil and Gas Industry Good news- we are up one spot!
- 50. How do we stay connected to the patient?
Hinweis der Redaktion
- One of the first pieces of advice for runners who are feeling tired on runs and think they can’t go on is to speed up before slowing down because breakthroughs happen and often times runners will find they can actually push even harder.
- That we will sharpen our focus by creating a list of key strategies and then unleashing our best resource, the strengths of our workforce to tackle these issues and accomplish our goals.
- That we will sharpen our focus by creating a list of key strategies and then unleashing our best resource, the strengths of our workforce to tackle these issues and accomplish our goals.
- TPS Reports
- Jerri’s Project troponin Ellen M LWOBS Greg Price – Other department’s Nerlene’s HCAHPS – Security, Registration
- During intro talk about biploar message and flow