60-minute webinar introducing five tips for better virtual facilitation in any virtual training session.

1. Engaging People, Igniting Performance
SHINE!
Five Secrets of Stellar
Virtual Trainers
2021
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions

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Objectives
• Engage your participants by commanding their undivided
attention
• Apply the five secrets of stellar presenters
to SHINE online
• Leverage energy and passion in
online delivery
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Tweet
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#virtualtraining
#NSLSLive

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Purpose
What do you hope to gain?
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Purpose
What creates a “shining” virtual training experience?
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SHINE
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Stream
Your
Video
Harness
the
Technology
Interact
and
Connect
Notice
What’s
New
Energize
Your
Delivery

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SHINE Poll
What are the top two topics you want to explore in this
webinar?
• Stream Your Video
• Harness the Technology
• Interact and Connect
• Notice What’s New (Beginner’s Mind)
• Energize Your Delivery
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Stream Your Video
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What do you
gain by
streaming
your video?
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Gains
• Emotional connection
• Reduced multitasking
• Greater engagement and interest
• Live classroom experience
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What Works
What tips do you recommend for streaming
your video during a live online session?
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Harness the Technology
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Harness the Technology
Is it important to harness the web technology?
Why or why not?
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Web Platforms
What web platform do you use to
deliver virtual training?
• Adobe Connect
• Webex
• Zoom
• Citrix Go to Webinar or Training
• Microsoft Teams
• Other
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Advantages
How would you rate your skill level at
using your web conference platform?
• Very Skilled
• Somewhat Skilled
• Neither Skilled or Unskilled
• Somewhat Unskilled
• Very Unskilled
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Advantages
• Sense of control and ease
• Reduced anxiety
• Able to take charge if problems occur
• Improved pacing and timing
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Web Platforms
• Adobe Connect
• Webex
• Zoom
• Citrix Go to Webinar or Training
• Skype for Business (Microsoft Teams)
• Other
What one best practice do you recommend
in the web conference platform you use?
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Interact and Connect
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Interaction and Connection
What can you do before, during, and after the web
training session to build personal interaction and connection?
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Reflection
What have we done in this webinar to help you interact
and feel connected?
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Building Connection
• Connect as people arrive
• Use their names
• Invite participation
• Praise and validate ideas
• Follow up on their questions
• Celebrate success
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Notice What’s New
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When you “Notice What’s New”, you bring
Beginner’s Mind to a session.
What does it mean to have Beginner’s Mind?
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Fully present
Open to input
Engaging with individuals
Co-creating the learning experience
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How can you be ready to
Notice What’s New?
What must you do before
the session to bring
Beginner’s Mind into play?
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Notice What’s New
• Log in early to troubleshoot any issues
• Give yourself 15 – 30 minutes to get focused
• Review the participant list
• Ask good questions
• Listen to learn and reinforce
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Energize Your Delivery
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Energizing
Think of a time when you attended a live training where the
presenter “energized the delivery.”
What was the impact of that energy on the learning experience?
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Energize Your Delivery
• Have a positive attitude
• Demonstrate enthusiasm for the topic
• Give yourself permission to be animated
• Sit on the edge of your chair (or stand)
• Enjoy connecting and learning
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SHINE
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 30
Stream
Your
Video
Harness
the
Technology
Interact
and
Connect
Notice
What’s
New
Energize
Your
Delivery

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Take Action
Share one insight or one
action you intend to take now.
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions 31

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Take Our Survey
• Link to download the ebook
(20 Questions about PowerPoint
in the Virtual Classroom)
• $350 discount on a fall offering of
the Virtual Facilitation Trainer
Certification program (VFTC)
• Use promo code “Fall”
© 2021 Clay & Associates Inc./NetSpeed Learning Solutions