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Setting Up for Collaboration:
 Four things to keep in mind
Public policy is not implemented by buildings or
systems or procedures: it is implemented by
people.

The active dynamic in relationships between the
state and civil society is human imagination… It
is the energy of human imagination in every
encounter that will create the relationships we
need for the future.”
                                 - Sue Goss, 2001
Cooperation Continuum


Competition      Coordination           Cooperation         Collaboration   Partnership


▲                    ▲                      ▲                    ▲                   ▲

                                Networking & Social Traps

    •   The degree of cooperation should align with the issue complexity
        and level of inter-dependence
    •   As complexity & interdependence change, the form of cooperation
        should also change
    •   Networking will increase in both frequency and variety as complexity
        and interdependence increase
    •   The form of cooperation should be chosen to help mitigate the
        tendency towards rational self interest & being caught in social traps
Technology Spectrum of Social Collaboration

Mass Collaboration                                              Small Group Collaboration
100,000+                                                                             < 25

Uses Physical                                                                 Uses Social
Technologies                                                                 Technologies

Quick start up                                                                  Slow start up
Relationships after action                                        Relationships before action
Low trust requirement                                                  High trust requirement
Low partner monitoring                                               High partner monitoring
Exchange of codifiable knowledge                                   Tacit knowledge exchange
High standardization                                                      High customization
Un-centralized decision making                                         Team decision making
Greater scale & exposure                                            Smaller scale & exposure
Viral growth                                                      Member dependent growth
                                     Culture of Sharing
                                   Dissemination and exchange
                                     Knowledge collaboration
                                       High social learning
                                        Shared ownership
                                       Rigorous feedback &
                                          accountability
                                            Innovation
                                       Shared Commitment
                                          New resources
                                    Efficient implementations

                     Where to Find the Middle Ground?
Top Four Things to Keep in Mind
     While Pursuing Collaboration
                                Observational

                                Does the situation
                                 need changing?



                                  Info Gathering
                                   Relationships
 Learning      How do we learn         Trust         What is the   Investigative
While Doing   together & evaluate
                                     Learning        problem?
                 our progress?
                                       Doing
                                     Feedback



                                  How can we
                                 work together?

                                Relationship
                                  Design
Does the situation need changing?
          • Are there any detectable
            anomalies?
          • What are the salient features of
            the issue landscape?
          • What are the causal
            mechanisms at play?
          • Can the issue be resolved by a
            single actor?
          • Who are the key stakeholders &
            what could they contribute?
What is the problem issue?
• What is the task at hand?
• How will value be added or certain harms
  avoided?
  – Appreciative inquiry
• What are the non-negotiable constraints within
  the mega-community?
• Who are the stakeholders that must be included?
  – Those who will contribute; those who can block; those
    affected by your decisions; and those with relevant
    knowledge
  – How will you mobilize their support?
• What are the risks and potential rewards, and
  how will these be aligned among the various
  partners?
How will you work together?
• What instruments of
  collaboration and social
  learning can you use to
  produce short term
  success and long term
  commitment?
• What are the conventions
  and moral contracts that
  need to be negotiated to
  maintain the necessary
  affectio societatis?
How will you learn together &
        evaluate your progress?
• What feedback & informational loops (formal & informal)
  do you have that will enable collective learning?
• What collective learning processes do you have in
  place?
   – How are you learning from the implementation of your work
     together?
• How will you gauge ongoing performance in terms of:
     a) objective progress?
     b) partner attitudes and behaviours & their capacity for fruitful
     collaboration?
• How will you resolve conflicts?
• What fail-safe mechanisms are in place should
  agreement not be reached?
• At what point would you dissolve the collaboration?
Thank you
     Christopher Wilson
chris@christopherwilson.ca
     Tel: 613-355-6505

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Setting Up for Collaboration: Top Four Things to Keep in Mind

  • 1. Setting Up for Collaboration: Four things to keep in mind
  • 2. Public policy is not implemented by buildings or systems or procedures: it is implemented by people. The active dynamic in relationships between the state and civil society is human imagination… It is the energy of human imagination in every encounter that will create the relationships we need for the future.” - Sue Goss, 2001
  • 3. Cooperation Continuum Competition Coordination Cooperation Collaboration Partnership ▲ ▲ ▲ ▲ ▲ Networking & Social Traps • The degree of cooperation should align with the issue complexity and level of inter-dependence • As complexity & interdependence change, the form of cooperation should also change • Networking will increase in both frequency and variety as complexity and interdependence increase • The form of cooperation should be chosen to help mitigate the tendency towards rational self interest & being caught in social traps
  • 4. Technology Spectrum of Social Collaboration Mass Collaboration Small Group Collaboration 100,000+ < 25 Uses Physical Uses Social Technologies Technologies Quick start up Slow start up Relationships after action Relationships before action Low trust requirement High trust requirement Low partner monitoring High partner monitoring Exchange of codifiable knowledge Tacit knowledge exchange High standardization High customization Un-centralized decision making Team decision making Greater scale & exposure Smaller scale & exposure Viral growth Member dependent growth Culture of Sharing Dissemination and exchange Knowledge collaboration High social learning Shared ownership Rigorous feedback & accountability Innovation Shared Commitment New resources Efficient implementations Where to Find the Middle Ground?
  • 5. Top Four Things to Keep in Mind While Pursuing Collaboration Observational Does the situation need changing? Info Gathering Relationships Learning How do we learn Trust What is the Investigative While Doing together & evaluate Learning problem? our progress? Doing Feedback How can we work together? Relationship Design
  • 6. Does the situation need changing? • Are there any detectable anomalies? • What are the salient features of the issue landscape? • What are the causal mechanisms at play? • Can the issue be resolved by a single actor? • Who are the key stakeholders & what could they contribute?
  • 7. What is the problem issue? • What is the task at hand? • How will value be added or certain harms avoided? – Appreciative inquiry • What are the non-negotiable constraints within the mega-community? • Who are the stakeholders that must be included? – Those who will contribute; those who can block; those affected by your decisions; and those with relevant knowledge – How will you mobilize their support? • What are the risks and potential rewards, and how will these be aligned among the various partners?
  • 8. How will you work together? • What instruments of collaboration and social learning can you use to produce short term success and long term commitment? • What are the conventions and moral contracts that need to be negotiated to maintain the necessary affectio societatis?
  • 9. How will you learn together & evaluate your progress? • What feedback & informational loops (formal & informal) do you have that will enable collective learning? • What collective learning processes do you have in place? – How are you learning from the implementation of your work together? • How will you gauge ongoing performance in terms of: a) objective progress? b) partner attitudes and behaviours & their capacity for fruitful collaboration? • How will you resolve conflicts? • What fail-safe mechanisms are in place should agreement not be reached? • At what point would you dissolve the collaboration?
  • 10. Thank you Christopher Wilson chris@christopherwilson.ca Tel: 613-355-6505