Millennials are the largest living generation and officially make up the majority of the current workforce. If your marketing strategy isn’t targeting millennials, it’s time for a change.
That said, Millennials are different. So how can you be sure you are reaching them effectively?
Sign up today, and join us on Wednesday, October 19th as our Content Writer, Matthew Tyson (a millennial), breaks down marketing to millennials.
In this session, we’ll cover:
- Why you should focus on the millennial market
- Understanding the Millennial mindset
- Where they are and how they spend their time
- Why Millennials don’t trust advertising
- How to effectively reach Millennials with your marketing
2. Who are Millennials?
Understanding their mindset
Consumer behavior
How to reach them with your marketing
3. General consensus – anyone born between
the early 1980s and late 1990s.
27% of the entire population
Largest share of the voting population
Officially the largest share of the workforce.
THIS IS SUPER IMPORTANT
4.
5. Lazy and Entitled
Sheltered
Too “PC”
Overly idealistic
Too connected
Afraid of commitment
Rude and ungrateful
No real life skills
Irresponsible
6. Millennials are highly ambitious, but view work
differently
◦ More focused on output than time clocked
◦ Leave jobs to advance career– 91% stay in a job less
than 3 years
Millennials are workaholics
◦ Make up 43% of “work martyrs”
◦ Less likely to take time off
Civic Minded
◦ More likely to care about social justice, environment,
civic duty, etc.
7. Digitally native
◦ Because that’s the world we were raised in
Children of the recession
◦ Didn’t lose jobs, but shaped our worldview
Naturally skeptical
◦ The Internet taught us to question everything
◦ Our world is transparent
◦ We can fact check on the fly
So what does this have to do with marketing?
8.
9. Don’t trust advertising
◦ They trust each other more than your business
◦ 93% of Millennials have made a purchase based on
recommendations from friends and family
Crave authenticity
◦ Skeptical of “big business”
◦ Want a relationship
Quality over quantity
◦ Less than half consider price the number one factor
when making a purchase
Heavy focus on customer service
◦ 68% of millennials will stop doing business w/ a
company because of bad customer service
10. Heavily digital
◦ 65% of millennials say brand interaction begins online.
◦ More likely to watch YouTube than regular TV
◦ Use search engines before calling customer service
Mobile First
◦ 87% of Millennials have their phones at all times
◦ Over half search for a local business on their
smartphone.
◦ 82% check their phones for more info before making an
in-store purchase
Socially conscious
◦ 91% of Millennials will switch to a brand associated with
a good cause
11. Not about which platform you use, but how
you use it
◦ However, traditional ads, banner ads, cold calls, and
even cold emails are out.
Successful Millennial marketing is…
◦ Engaged
◦ Authentic
◦ Relevant
◦ Socially conscious
12. Golden Rule of Millennial Marketing:
◦ It’s not about selling the product, it’s about selling your
brand. We already know why we need a product. Your job is
to tell us why we should buy it from you.
Who are you?
What do you stand for?
Why do you exist?
Why do you care about me?
13. Utilizing content is THE best way to bring
authenticity to your brand.
◦ Blogs/How-To
◦ Videos/Vlogs
◦ Instagram/Snapchat
Think beyond advertising. Tell a story
◦ Example: Restaurants/Farmers Market
Focus not on the food, but where the food comes
from, how it’s grown, how it’s made, recipes with the
food.
14. BIG WINNER
◦ Related to Influencer marketing
◦ “Any content created by users of an online system
or service”
◦ Millennials trust a users opinion
Encourages customers to “share their
experience” with others
Used as a competition
◦ Offers prize
◦ Winning content is re-packaged for future
campaigns.
16. ALL of your marketing needs to be mobile
friendly
◦ Responsive website
◦ Mobile-optimized emails
◦ Have an app
Millennials spend 90 hours per-month using
smartphone apps.
Greatly increases brand loyalty
Strong SEO is a must
◦ We Google everything
◦ Ensures relevancy